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British Car Services
2541 Tower Ave, Sacramento, CA 95825, United States
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British Car Services
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Ke
Review №1

I took my X-type there, and I had a great experience, price was fair,and way cheaper and friendlier than the Jaguar dealer itself.

Pe
Review №2

Very busy place but they accommodated my small job which was done very well and at a reasonable price. Very friendly and helpful. Best to book in advance!

Vi
Review №3

It’s best shop in CaliforniaFriendly staff

Du
Review №4

The integrity and honesty of the owner (Alex) is what makes this an excellent business worthy of five stars. He will never sell you a service you don’t need He will explain each needed service in detail and recommend a few different options depending on your circumstances. You will want to give him five stars after just talking to him on the phone.

Mi
Review №5

So happy I found this place! Great friendly service. Reasonable rates. People assume that if your a Jag owner you must be rich...not my case lolThese guys are good!!!

Je
Review №6

Alex and his staff are amazing! They saved me nearly $3,000 I would have otherwise wasted at the dealership. Thank goodness I found them. The repair they did for me was 1/3rd the cost of the quote I received at the Jaguar dealership. We all know that owning a Jaguar is pricey, but at least now I can maintain my addiction and pay my mortgage too.

Na
Review №7

Excellent customer service and very thorough inspection and explanation about my vehicle and what it needed for repairs, all reasonably priced and much better than dealer pricing.

Rh
Review №8

The owner and mechanics are amazing here. Honest and friendly service. And the huge thing is, they know what they are doing. I brought my Land Rover here and they went above and beyond to make sure everything was fixed right.

Do
Review №9

Good experience. Great to know that theyre close and can service British cars without going to the Bay area.

Ma
Review №10

This place is the best that I ever been to period. The most HONEST mechanics I know. I recommend these guys over jaguar

Do
Review №11

Great car svc

Ja
Review №12

Sold my jaguar xj 2011 supercharged but have to say they are by far the best experience you could have in a used auto shop. They know what theyre doing and explained everything before completing the job. Thanks Alex and your team. Next British car I get is headed your way!

Je
Review №13

This auto shop is a hidden gem! I had the best experience from start to finish. The staff is very knowledgeable and friendly. I was very happy with my service and will definitely be back for my maintenance needs.

Pa
Review №14

Alex the owner and his guys are the best. They are honest and up front and do a great job. They let you know everything you need to Know to make the right decisions..

Mi
Review №15

Great shop, the staff are all awesome. A great gem. Now my go to shop for my land rover.

Gr
Review №16

Always amazing service. Very trustworthy and keep you informed through everything.

Ka
Review №17

I drove 3 hours away and they were so convenient and eager to fix my Bentley flying spur. They diagnosed it quickly and fixed it the same day!

Ni
Review №18

I made an appointment a few months back for a problem with my jaguar. Not only did they fix everything, the prices were reasonable. My car was fixed on time and these guys are super friendly very clean shop (for a service shop). I will never go to anywhere else! Thanks Alex, Victor, and John for the great work!

oi
Review №19

Thanks for the work on my L322!

Ko
Review №20

Took the Ghost in. They quickly identified the problems and explained everything to me. John and Alex are good guys who are very honest and know their stuff. Would 100% recommend them

R
Review №21

Although I didnt have my vehicle serviced here, the Service Advisor Alex was very enthusiastic and helpful in providing me a quote and estimated service date via email. I needed the work completed sooner otherwise I wouldve heavily considered vehicle service at this location.

Ch
Review №22

They know their stuff, excellent service on my silver spirit.

Ti
Review №23

I had a great experience with BSC! After a lot of research I decided to take my LR4 for a water pump issue. The service I received was great! Alex was very knowledgeable about my vehicle. The service was professional, prices were fair and service was quick!

Ci
Review №24

When we moved from SF we lost a good mechanic, but in BCS we found a terrific replacement. Youll receive top quality service at a very reasonable price.Its definitely no more main dealers or greasy back street garages once youve visited these guys.

Ge
Review №25

If you have a jaguar this is the place to go they fixed my XJ. And its been running perfectly ever since.

D
Review №26

Called the helpful staff at BCS in regards to a quick question I had about my LR4; Alex told me to stop by to have a closer look. Very friendly and knowledgeable staff. I will be bringing my LR4 to them for any service or repairs in the future.

Ro
Review №27

Couldnt have found a more better place than these guys! I shopped around town and these guys seem to be the most affordable with guaranteed work! Took my Bentley in for repairs and they did a fantastic job! They got the job done right the first time! I will definitely recommend my friends to this place!

Ch
Review №28

The crew was great, made I was made to feel like family needing help, not just another customer eith money to take. The arr the best as far as Im concernedCHARLES BANKS

Ja
Review №29

I just had an amazing experience with this shop. The staff is really nice and know what theyre doing. I was kept in the loop with everything going on with the repairs and they worked hard to get my vehicle back to me in record time. I will definitely be returning for any future work I need done.

Mi
Review №30

A+ service and fantastic pricing.

Ju
Review №31

It truly does not get any better... I mean that. Ive been taking my 91 Range Rover classic to Alex and Dan for several years now and could not have been happier with the service.Ive had numerous odd ball things starting to fail in my classic and Alex was able to remedy everything at a affordable rate. All the parts replaced were nearly impossible to find although Alex has sources throughout the US and was able to locate me everything.Thanks again guys

Na
Review №32

This is the best car repair shop ever! In my whole life Ive never dealt with people more professional and proud to help peo ppl le get back on the road safely. They are MORE then fair with their pricing and you truly feel like family here! Alex, Victor, and John I cant thank you enough and our family is safer because of you all. Only go here if you ever have any questions or concerns with your vehicle! 10 stars!

Do
Review №33

Vary good work and they stand by there work i have been taking my jags to them for years never had any problems after always have taken care of my car bolth of my jags

Ad
Review №34

Went to British Car Service for the first time yesterday and I was very pleased with their service and Alexs knowledge of cars. This was the first time Ive taken my Land Rover into the shop. I usually do my own repairs due to price. I had to take my LR in for an A/C check and British Car Service was able to get it done right without killing my wallet. Alex talked with me about all my options and possibilities before I went forward with the service. Everything went well and now my A/C is blowing ice cold. I would recommend British Car Service if youre looking for a British car repair shop that wont rob your wallet and does honest work.

Tr
Review №35

Alex was always caring fair and efficient with my LR3

An
Review №36

Professional, prompt and get the job done at a fair price

An
Review №37

Good place to choose for repair and maintenance your land rover! A little bit pricey, but the quality! Thanks Alex and Kevin!

Ed
Review №38

This place is honestly one of the most honest car service shops I have been to. They fixed my car, gave me a way better price than the dealer, got the part I needed ordered to them asap, offered me a donut, wifi, and gave me all the options. Also, they are very knowledgeable and know a lot more than what a typical mechanic does reading the books. These guys have experience and honesty.

Su
Review №39

I was a British Motors customer for over 3 years. Drove from Stockton to get my car serviced and Alex worked with me with my days off to ensure I was able to pick up and drop my car off conveniently.I liked the service and Alex would explain to me what was going on with my car and how its supposed to sound and perform what was going to be done to correct the problem. I felt I was getting good service for those 3 yeaes.In May 2018, I made a list of things I wanted checked on my car to ensure I would not have to bring it back so often . It was feeling like the more I got fixed on my car the more it broke down.Alex kept my vehicle for 8 months, until January 2019, which was okay because I wanted to ensure they had time to work on it and do things correctly. It was disheartening to see when I got my car back the wood lacquer finish on my drivers side window frame was cracked with pieces missing, Alex said he did not know what happened. It wasnt like that when I dropped the car off. There were no cracks at all. Also, my drivers seat rocked, which it never did before and the leather was cracking. And, the carpet in the trunk of my car had aninal hair in a circle like a cat slept in the same spot fot the entire 8 months my car was there. Clearly, my car was parked in the sun with the trunk left open. It should be noted I store the car in a storage or garage so the damage was obtained from how Alex stored my car the 8 months he worked on it. He told me it would be fine.I pointed out the damage and Alex said he would fix the cracked lacquer in my drivers side window. He never did.During this time he fixed my alternator. It started acting up 2 weeks later and started smoking. I called Alex to see what it might be that I can fix. He told me, through his receptionist, the car is old, 1989 Bentley Turbo, and they all smoke and it would eventually go away. My car has never blown out smoke unless something was wrong. A week later my car loss power and stopped.I called Alex and let him know that I was going to tow the car in and made an appointment for the next month.20k and 3 years later I didnt return to British Motors. I found another shop to fix my alternator that no longer smokes.Like all the other reviews that I read I was very pleased with British Motors and Alexs updates on repairs until he made that remark. I dont know much about cars, but I know theyre not supposed to smoke no matter how old they are. That comment made me feel that Alex was tired of working on my car, could no longer figure out the issues that would come up and would no longer ensure no more damage would be caused to my car by his workers that would lower its value.These cars are expensive to repair so I did not take it in for every little knock. I waited until something was really wrong and could be detected by the repair guys.Unfortunately, I had to find someplace else for my car to be serviced by and although I had to pay for it again I got my alternator fixed again and my car runs good.Susan G.

St
Review №40

It’s always nerve-racking trying to find an honest, reliable and capable car service pro.Especially when you’ve recently moved to a new city and aren’t familiar with the area.Thankfully I found BCS!Seriously, Alex and team are top-notch.Professional, extremely knowledgeable, trust-worthy and wicked nice!(“wicked” is New England for “hella”)They have absolutely gone above and beyond for myself and my beloved LRII each time I have brought her in.I won’t hesitate to bring my Disco to them for any future work.Highly recommended!

Ke
Review №41

Was used to going to Stewarts get my RR P38 serviced until October 2015 when my neutral safety switch went out causing extreme internal damage to the transmission and I was going to have to wait a couple weeks for an open appointment, so they recommended British Car Services and Im so glad they did! Everyone there is beyond helpful and wonderful at explaining what needs to be done in order to have your luxury car run beautifully. Their whole team works together very well and are extremely knowledgeable and honest. If you have any questions at all about your British vehicle whether theyve serviced it before or not dont be afraid to give them a call!!!! Stewarts was pricier (I felt like their parts were a bit overpriced and they were focused more on how many parts they could put on and charge me for instead of servicing what just needed to be done on the P38) and being a college kid who owns a 17 year old Range Rover, it was amazing to come across the prices and honesty at BCS. As long as I have a British car, its going to British Car Services!

Ra
Review №42

Wonderful experience here with all the employees. Super ethical owner/manager. They are always willing to go the extra mile for the customers! Thanks to your whole team.

wi
Review №43

What a great bunch of brilliant mechanical geniuses, i was impressed head to toe, so great will come back forever. Thanks guys!!!!

T
Review №44

Their knowledge speaks volumes about their experience.I trust them exclusively. Highly recommended

MI
Review №45

Best for jaguar, great staff

Di
Review №46

Great service, thorough information provided, fair pricing, conveniently located, comfortable and clean waiting area, very friendly. Justin, Alex and John were awesome and professional

de
Review №47

Great customer service reasonable prices friendly and make you feel like family

Ch
Review №48

Alex at British Car Service really helped me out when I was in a jam. Couldnt get the car smoged because on of the monitors hadnt cleared. While I was on the phone, he looked up what needed to be done (to other places did that when we were face to face) and walked me through what sort of driving I had to do to get the car (Jag XKR) ready to smog. Great place!

CJ
Review №49

Best independent British Car shop in Sacramento from rolls to Rover these guys can do it all

MP
Review №50

These guys have serviced my Rollers, Bentleys & Jags for years. I simply would not trust anyone else.

gr
Review №51

Ive been having my Jaguars serviced there for over 20 years.

1j
Review №52

Yes, they are just that good..... You wont find a better place for your British car than with Dan and Alex!

T
Review №53

Good honest work on British cars and trucks, Jaguar, Land Rover, Rolls Royce, Bentley, etc.

jo
Review №54

The very best

Ma
Review №55

The only ones i trust

Dw
Review №56

Nice people

Information
11 Photos
56 Comments
4.9 Rating
  • Address:2541 Tower Ave, Sacramento, CA 95825, United States
  • Site:https://britishcarserviceofsacramento.com/
  • Phone:+1 916-489-5361
Categories
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–5PM
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:7:30AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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