user
Petrol Auto Sales
2233 Fulton Ave, Sacramento, CA 95825, United States
Appearance
Petrol Auto Sales
Comments
An
Review №1

As a first time car buyer, I must say that I am so happy that everything lead me to Petrol. Every thing that could have went right did! I am so unbelievably overjoyed and grateful to have met Peter and Ryan. They both have such good spirits, are knowledgeable, and so kind. They made me feel so welcome and I enjoyed their company so much. I hope that any one who comes to buy a car is as pleased and happy as I am. I will forever be grateful.

Je
Review №2

We were in the market for a smaller car and purchased a Volkswagen GTI a few weeks ago. The customer service was outstanding and low key. They were exceedingly personable and professional. We did not feel pressured at all. The pricing was fair, Ryan went above and beyond to coordinate our trade in and extended warranty. The car is exactly what we were looking for. I absolutely love it and it is in beautiful condition.We were a bit apprehensive as we were not familiar with the dealership and we have heard lots of used car horror stories. Our experience here could not be further from that stereotype. This is a highly professional dealership and I would (and will) recommend it to my friends and family.

Do
Review №3

I had a great experience with these guys. Straightforward, honest, kind and was an easy transaction. They treated my dad and I like they knew us! I got a beautiful car with no accidents at a fantastic price. I couldn’t be more pleased with Petrol, and the gentlemen working there.I actually visited a few more places after my first visit and ended up back because of their professionalism. The prices are great for the mileage and the amount of care they put in to their cars. My car has fresh oil, fresh tires, and is detailed. 100% would recommend coming here.

Fr
Review №4

Great car buying experience. I love my car. Clean, no pressure environment. All of their vehicles are cared for and well maintained!

Ru
Review №5

First and foremost, thank you Ryan for going above and beyond with helping me with the process of this purchase, he made the process smooth. Jake on the other hand also helped out tremendously! Great people! From the moment I stepped on the lot to the moment I drove off with a Chevy Tahoe. I am from out of town and decided to look up north and I came across them and the rest was history. They’ll take care of you.I HIGHLY RECOMMEND THIS PLACE!Doesn’t matter if you’re out of town or a local buyer, I’d go back to buy here again. No questions asked!

Ca
Review №6

I had worked with Jake and he was very kind. Just like a couple other reviewers, I had also purchased a vehicle that needed work. When I test drove it, I felt shaking. I could tell it was the car however, since the area is new to me and the roads are not in the best condition, I gave them the benefit of the doubt and purchased anyway. Bad idea on my part.I had called back and the manager at Petrol had me go to the shop they use - RBK auto tech -. I was there for four hours and they said they looked at everything and it all looked good but had my car taken to a tire shop they use for tire balance. After the tire shop rebalanced the tires twice (supposedly), RBK said that there is still an issue and to take it to a different tire shop because THEY dont trust the tire shop that THEY use. One of the mechanics had also said that it could be the torque converter but insisted that its the tires.I took it to a shop I trust in my area and they immediately said its the torque converter not functioning properly due to the fluids being BLACK and the filter needing to be replaced. Its a maintenance issue not covered by warranty. its something that should have been completed prior to selling the vehicle, or maybe completed by RBK auto tech when I was there for FOUR hours. Since the transmission is sealed and fluids are not able to be checked without just replacing the fluids, they dont do it, (petrol admitted). However, they also did say that replacing ALL fluids is usually standard practice but will not cover the cost of this maintenance issue since I already purchased the vehicle and its my responsibility now. I had started this whole process one week after I purchased the car, its now been a month.Petrol does not fix the vehicles they sell, they are literally just there to sell cars. However, I do feel they have a responsibility to make sure the shop they use performs properly. Since Petrol uses that shop for their vehicles I feel it is appropriate to place on this page.If they had offered to reimburse the cost to do the maintenance that they admitted is usually done prior to selling, then this review would be completely different.

Pa
Review №7

I wanted a used small SUV that I could use for commuting and also for surf and snowboard trips. Although I ended up spending over my budget, Jake took the time to explain to me the steps of buying my Rav4 with financing. We worked an auto detailing into the price, but a detailer was not able to make it so Jake and his team sent me a check in the mail 4 months later when I got new tires to make up for it.Just shows the integrity they have at Petrol.Thanks again!Parker

Da
Review №8

Went in several weeks ago to test drive a car and liked it enough but not enough to be sold on it, but that was totally cool. I felt no pressure to buy the car or trade mine in. Zero pressure what so ever, a very welcome change from experiences Ive had in the past, especially considering the reputation of Folton Ave dealers. Ryan, Jake and Peter are definitely doing their best to change that reputation one customer at a time. Not only did they be super cool with me testing driving with no immediate intention to buy but they did it twice and were very patient with me after I harassed them with questions I had after the pre purchase inspection revealed some potential issues. After talking to numerous techs about the inspection result I felt good that the car was okay to buy but I later found that the 12 volt power nor the cigarette lighter worked. My bad for assuming someone at some point tested the accessory power, simple enough to fix with a replacement fuse though. Still they gave me what I wanted for my trade in but didnt install the floor mats nor remove the plastic from the floors but my wife and I were on a tight timeline so that may have been a contributor. Minor issues in the grand scheme of things though. All and all Im walking away feeling really good about the experience. Definitely recommend checking them out and paying attention to the review scores as not all Fulton dealers are full of con men.

Ju
Review №9

I highly recommend Jake he was super amazing, patient, and straightforward.

Ev
Review №10

These guys really went the extra mile for me. I was making a purchase from out of the area. They stayed late to accommodate my schedule, and even helped me drop off my rental car nearby. I really appreciate their hard work to get me a loan and make it as quick and smooth as possible all in the same day.

Pa
Review №11

They had the car I wanted (Mercedes C350), I felt we made a deal that was good for both of us and Jake and Ryan were both very nice an accommodating. Would work with again. Lovin the car.....thanks guys!

Gr
Review №12

EXTREMELY happy with my purchase and couldnt have gone smoother then it did I want to thank Ryan and Jake for their help no back and forth just straight forward from the start....All of the their cars are VERY VERY CLEAN and well priced if your thinking about getting a car I recommend going to see these guys FIRST !!! THANKS AGAIN PETROL TEAM !!!!

TE
Review №13

Great people to work with, sold my car to them transaction was smooth.Ryan was fair and equitable when it came down to final negotiations..If you have a car to sell I would try them out.While I waited for the paperwork I took a look around, they have a good inventory of nice high end cars. I was impressed .TS

Al
Review №14

Great place to buy a car really helpful found a really nice 2014 Dodge Ram really nice and honest guys would definitely buy another car from them

Ch
Review №15

Our growing family needed a new car that was big enough for multiple car-seats. We told Ryan what we were looking for and within a week he had found exactly what we were looking for and within our price range. I was very surprised how easy and efficient this was based off my previous car buying experiences. I will definitely contact Ryan next time we need a new car.

Ma
Review №16

The thought of buying a car normally terrifies me. However, Ryan and the team at Petrol Auto sales redefined my thinking. They truly care about your experience, and value your needs as a customer. Ryan was able to help me find the Toyota I was looking for, he provided no pressure only answers to my questions.These guys are amazing, thank you Petrol auto!

Lo
Review №17

I bought a used 2008 Honda Civic from Ryan @ Petrol Auto Sales on Sat. Sept. 29. He was great. I live in Newman and I took the bus to his car lot.He sent a uber driver to pick me up and he didnt charge me for the ride.Im very pleased with my purchase, and will do business with Ryan again!Thank you Ryan!

FL
Review №18

These guys rock absolutely amazing customer service I would ask for Ryan personally He was extremely helpful in every way very down to earth Actually a fun experience buying a car

Jo
Review №19

Extremely happy with the service Jake provided. I live out of state and he was on top of every detail. The car was a great value! Highly recommend.

Ja
Review №20

We met Ryan through a mutual friend and he was up front and honest and always in contact with me about what he was finding and it ended up taking a little over 2 months BUT we are grateful because in the end the van was perfect. He even disclosed a engine mount that might need replacing. So thank you so much Ryan for your honesty and for making our interests yours! We were kinda picky on what we wanted and he really took the time to find exactly what we wanted. I will definitely be getting my truck through you!!! A+++

Me
Review №21

Two sharp car guys run this gig. And yes, used car salesmen get a bad rap, but Ryan and Jake run an honest business. I was in the market for a certain vehicle, one with a high price for being used. Cars are sold as is, but Ryan took care of my concerns. He genuinely and proactively reached out to me to see how things were going, and offered to help. I won’t think twice calling Ryan again for my future auto purchases.

Ka
Review №22

We were in desperate need of a family car for the kids. My husband saw their ad online and once we got there, fell in love with the car! With not that great of credit, we were more anxious. But throughout the entire process Jake made us feel completely comfortable and there were only positive vibes. Im really grateful they were able to get us approved for the rate we wanted. Thank you so much Jake and Ryan for your great (10+ stars) services! My mom raved about you guys back at home! Keep up the great work. Well likely be back.

Jo
Review №23

Great guys here purchased a car from them easy to deal with would recommend

ch
Review №24

Would consider alternative dealerships on Florin. Cars have been purchased from auction with little reconditioning done. Test drove 3 out of 4 cars, I would rate the car as 6/10, coming from a mechanic.

Gi
Review №25

Today we purchased a car from this dealership and I was really dreading it. I hate to go back and forth with dealerships and I expressed that bluntly to begin with and told them what I wanted. Jake was such a sweetheart and they did everything they could to make me happy! The owner was very nice and told me a price he could do in 3 minutes. They even fixed a problem with the car that same day. Today was my first day car hunting and I didn’t think that I would find a dealership the same day I started looking that would give me a car that fit all my needs. I would highly recommend this shop and going through Jake for a salesperson, he was knowledgeable and didn’t make the process take hours to complete!

Ju
Review №26

I recently accompanied my daughter during her first auto purchase. After an exhaustive web search she landed at Petrol. Ryan is great to do business with - he makes you feel comfortable and not pressured at all. He doesnt need to play the high starting price negotiating game because his inventory is priced fairly from the start. Dont let the small dealership discourage you - in fact, you feel like your satisfaction and happiness truly matter here, youre not just a number needed to hit a sales goal. Give this place a try - youll appreciate his honesty and the painless transaction. Thanks, Ryan!

Vi
Review №27

If they are honest bout there car that they sell and say how good they are and not lie, I would give them 5 stars so we shall see how reliable are car treats us

al
Review №28

We went to this place after having a really bad experience with an other car dealer,Jake from the beginning treat us very nice and respectful we love the vehicle and price and he really went above and beyond with his courtesy to help us taking our vehicle from Sacramento to Stockton on 4 of July evening we really appreciate that thank you so much for everything, I recommend this place with my eyes close.

Al
Review №29

I normally dread the car buying process, but Ryan made it quick and painless, and got me my car at the price I wanted with little back and forth. Ill admit that I was a little hesitant going to a smaller dealership, but after the experience I had, I dont think I would ever buy from a larger dealership ever again. Thank you Ryan! You were great! Highly recommend!

Ja
Review №30

Was horrible I forgot my salesman name he didnt know anything about the car. I bought a 2017 chevy Camaro I gave him a heads up and ask for him to atleats have the car washed and he didnt .They hide defects on my car with black tape hiding straches on the rims. Also my convertible top has window separation. Thank God my insurance covered It . Just be careful and bring an extra set of eyes when doing vehicle inspection.

Te
Review №31

JAKE BRANDT IS SO KIND & PATIENT WITH HIS CUSTOMERSAPPRECIATED HIS (10 ) STAR SERVICENEED HELP WITH A NEW CAR GO TO HIM .THANK YOU JAKE !LOVE MY CUTE CAR 👌

Ro
Review №32

These guys are great, no pressure, no going back and forth with the price. They are very upfront with the price and thier process. Jake and Ryan truly cared and provided us with the best car buying experience. It was truly refreshing to see that they cared about providing great service over getting a sale.We have bought quite a few cars especially from big dealerships where we were rushed and had five different people talked to you and than send in a closer to complete the deal as fast as possible so they can move on to the next deal. Jake really worked with us and took the time to understand our car buying needs.He got us a great deal on the car that we had looked at and most importantly they provided us with excellent service. We will definately be doing business with rhem again.Thank you Jake and Ryan.

Ka
Review №33

Ryan at Petrol was friendly and knowledgeable about all my different car options, and he saved me over $6000 on my new Nissan Altima. Highly recommended!

We
Review №34

They are sly and very good salesmen, so be careful. Long story short, I have a cheap replacement radio that doesnt have fm or am, need a new suspension, have terrible window strips, a back windshield wiper that doesnt work, half of the ac vents are broken, clip on mirrors, and the best part is that i still havent gotten my license plate, its been over a month. I asked for a modest discount and they said i was being steep and i had failed to mention half of the things i know are wrong with it at current-day. Also, they only gave me one key. Thanks for the 400 discount petrol autos, but i have put at least 1000 dollars into bringing this car back up the proper driving standards. Already need to take it back to dealer to service. Never going back. I believe that they can give you good cars, but you better know what to look out for.

Jo
Review №35

Was treated poorly, my credit isnt the best and they told me I should be so lucky they could get me qualified! I know 620 isnt good but I dont need to be kicked when Im down!!!!!!!!!!!!!

Ji
Review №36

Solid spot to get a car. Check it out if youre in the market for a new car.

os
Review №37

Worst selection of cars I have ever seen

Information
100 Photos
37 Comments
4.1 Rating
  • Address:2233 Fulton Ave, Sacramento, CA 95825, United States
  • Site:http://petrolautosales.com/
  • Phone:+1 916-572-7037
Categories
  • Auto broker
  • Car dealer
  • Used motorcycle dealer
  • Used truck dealer
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations