Ca
Carology
1301 El Camino Ave B, Sacramento, CA 95815, United States
Comments
So
Review №1

One star is pretty generousCHECK BBBCHECK BBBCHECK BBBCHECK BBB BEFORE DOING BUSINESS WITH THIS COMPANYAND IF YOU’RE DESPERATE ENOUGH TO IGNORE THEIR F RATING DO NOT!!!!!!!! I REPEAT DO NOT!!!!! DO BUSINESS OR GIVE ANY OF YOUR HARD EARNED MONEY TO BAHA EVERY NEGATIVE REVIEW FROM ALL THESE PEOPLE WHO DO NOT KNOW EACH OTHER ARE NOT LYING 1 STAR IS PRETTY BIG FOR THEM

Li
Review №2

We just had the BEST car buying experience here! We found the car (Subaru Outback) we were interested in online and drove up from the Central Valley to check it out. Absolutely loved it, it was clean and obviously well taken care of by its previous owners. Actually, all the cars on his lot seemed really nice. After test driving it, I asked them if they could just check out what looked like might be a small leak from the oil filter, thinking it might need to be tightened up or a new gasket. While checking, their mechanic noticed a potential problem with the timing belt cover and that the radiator looked a little brittle. Baja had them replace everything and covered the cost completely. We walked (drove) away with a new water pump, radiator, timing belt and cover, etc at no additional cost. It was abundantly clear that he cares about his buyers and that they get a good car without problems cropping up. I especially appreciated it, as this was our 18 year old daughters first car purchase, and she and I were doing it together. He treated us women with respect and didnt try to gloss over anything... He went above and beyond to make sure the car was in excellent condition for us! Also, all the employees were kind and considerate... we had my newborn son with us, while car shopping (yikes!) and they offered me a cool place to nurse him and some water to hydrate... so thoughtful!I highly recommend Carology to anyone looking for a straightforward transaction with an upstanding crew!

Mi
Review №3

Scam artists avoid at all costs. My friend who is a single mother purchased a car with a warranty and paid part of the warranty up front. Car broke down and she contacted the warranty company who said that not only did they never get the payment from the dealer but the warranty was cancelled from the dealers end and cashed out without consent from the owner. Owner will no longer return her calls and basically stated go ahead and sue mehow dare you do this to a single mother. Thank goodness she is seeking legal counsel and is filing a complain through the bbb and consumer affairs. The news station is also being contacted

Ke
Review №4

On Nov 9, 2019, I purchased a car from Baja at Carology. We contacted the lender and the warranty companies to make sure everything was in a order and we received a copy of a document with a different warranty purchase and a vehicle value of $995. The signature initials were not mine and the date of signature was 11/19/19. We have tried to work with the dealer as described in the contract. This place lives up to the rep of a scamming used car dealership! Hello Sacramento county DA!

Am
Review №5

Great experience. Found them threw car gurus website. Very frenzy and helpful. Had exactly what was advertised even when above and beyond to help me get the car I wanted.

ye
Review №6

WARNING!!! Read reviews prior to purchasing a vehicle from this dealership (wish I had). Brought a vehicle almost 3 months ago. 1. Still have not received registration (yeah, they have 3 months but why wait till the last minute) 2. Clicking noise that was promised for repair (received such a run around, Im still driving with the clicking noise) 3. Dealership stated oil was changed prior to the purchase (took it to my guy, no recent oil change) 4.Check engine light came on (additional repairs required). Disappointed that these kind of dealerships are still in business.Update: Truck broke down!!!!!!!!!!!! Invested over 5,000 for repairs and still could not fix engine problems. Please, please consider all other options if possible before you buy a vehicle from Baha at Carology!!!!!!!!

Ro
Review №7

Went in will 3000 came out with a receipt for my 2007 Dodge Caliber service was professional and accommodating.

Ed
Review №8

This place is great the guys are really helpful for a first time buyer they show you everything step by step 100% guarantee this place 👌💯

ju
Review №9

Their cars dont work my sister and I bought one not even 24 hours later it broke down now Im waiting to see how much going to cost to repair the car PS if the deal is to good walk away

Ri
Review №10

Dont waste your time going here. Poor customer service. Owned me a 100 dollars due to not being able to detail my car before purchasing. I waited a month and no check when I asked where my check was he said he already took it off the price I paid. I have a due bill that states a check will be mailed out. Also he never sent me my license plates gave me excuse after excuse. Been 2 months and still no plates. SAVE YOUR TIME AND MONEY AND SHOP ELSEWHERE.

Ja
Review №11

Always Honest and Legit Business Handled With Care

Zo
Review №12

One big scam!!! Almost one year since i purchased the jeep and they have still not turned in the paperwork to the DMV! THESE GUYS SHOULD NOT BE IN BUSINESS ANYMORE!!!!!

Ca
Review №13

*First time buyer *TRANSPARENT DEALERSHIP* BE HONEST AT THE DOOR AND I PROMISE YOU THEYLL TAKE CARE OF YOUR EVERY NEED AND QUESTION,THESE ARE NOT SHARKS, NOT LIARS THEY HAVE NO REASON TO LIE WHAT SO EVER BEST DEALERS IN SAC AND I TRIED 7 DIFFERENT ONES BEFORE I GOT TO THEM,****!*3rd baby on the way in less then a week, *I HIGHLY RECOMMENDED CARLOGY BECAUSE THERE FIRST PART OF THE DEAL WAS TO PUT ME AND MY FAMILY IN A SAFE RELIABLE,THEN AFFORDABLE,BASICALLY BRAND NEW CAR WITH EVERY MOMS WISHES #GAS EFFICIENCY,CARSEAT SAFE 3RD ROW SEATING,SHOW ME THE FACTS SMOG CHECK,. ND EVERYTHING I REALLY FELT I WAS NOT PERSUADED TO BUY OR SLICKED INTO ANYTHING THE DEAL WASNT OVER UNTIL YOU I RAN OUTTA QUESTIONS AND THE OLDEST BROTHER IN THE FINANCIAL DEP. KNEW EXACTLY HOW TO ANSWER ME AND WAS NOT ONLY KNOWLEGABLE ABOUT THE CAR THIS MAN PROVED EVERY INCH OF MY CONTRACT BEFORE SIGNING EXPLAINED HOW APR WORKS EXACTLY WHATS THE POLICY OF THE BANK AND THERE POLICY NOTHING WAS HIDDEN **I FEEL THEY SHOULD BE GIVEN THOSE GOLD PLACS FOR CUSTOMER SATISFACTION CAUSE THERE SALES SPEAK FOR ITSELF THIS FAMILY BUSINESS WAS A BLESSING FOR ME AND MY BABYS, 🤗TALK ABOUT GETTING YOUR MONEYS WORTH, SAFETY ND BUILDING YOUR CREDIT SCORE ALL IN ONE YOU GOTTA COME SEE THESE GUYS I GUARANTEE YOULL FEEL LIKE TakING THEM OUT FOR STEAKS 🍷 N WINE AFTER I PROMISE the deal for me was that great I felt like I owed them all my respect and gratitude thanks Cardiology, you GIVE PERFECTION AN SATISFACTION WITH TRANSPARENCY TO ONLY A BRIGHT START AT THE TURN OF EVERY KEY 🤗😊

Ma
Review №14

Save your time AND money coming to this car lot. Dealt with them a year ago and My car was a piece of junk from the day I bought it. Its gonna cost me about $7000 to repair IMPORTANT things and there is more. The warranty company is a scam too, they will look for ANYTHING to get out of paying for your repairs. So please dont sign for AUL warranty. They use these cars as their own personal vehicles as well. NEVER honest... and take it from me since I used to push slave paperwork for them. Please Please so somewhere else.

No
Review №15

I bought my first car from Carmax, I’m so disappointed I didn’t know him first. I’ve now bought a mustang and a Cadillac CTS from CAROLOGY and I couldn’t be happier. Baha got me approved with very reasonable payments. I would definitely recommend CAROLOGY to my friends.

ti
Review №16

It’s been 3 months since I’ve traded a vehicle in for a car they had and they still did not pay it off yet like they said. Sorry to whoever bought a 2005 Toyota Sequoia sr5 from them heard it was actually a cop to lol. They don’t own the vehicle and sold it to make money and screw me over. Now I have contacted my attorney and will be dealing with them about this. Do not deal with Baja he does not run a good business and is not trustworthy enough to believe payments and things will get taken care of. If you own the sequoia and are reading this feel free to reach out to me and we can talk about what things have been going on. Also the car I traded for hasn’t had a working navigation since I bought it just needs a disc and still can’t seem to get me that and it’s only 100 dollars. Garbage dealership don’t do business with them

Le
Review №17

Our experience with this dealership is not turning out well. We have called the owner Baha 4x asking for the title for a car purchased in January (its now the first week of April). We are getting run around and dishonest answers, non returned texts and now calls are going to a generic voicemail. EDIT AND UPDATE - Well we did get the title finally, but how odd is it that 7 months after owning the car, it is leaking 4 fluids. FOUR: transmission, oil, water AND power steering. We are not one bit happy with this strange coincidence, the car is a Cadillac and only had 74K miles on it.

Ma
Review №18

They had me sign two diffeent contracts, was suppose to have registration back in April. I paid the car off and their giving me an extreme hard time every time I come here they had my aunt sign checks they are holding hostage and she is NO WHERE ON MY CONTRACT . Don’t ever get a car from them I’m not the only one complaining about not having the license plate, no tags or registration at all! They always get into some drama and stay in the hospital or out of town

Ja
Review №19

They are horrible with service unless your sitting in there face . They just continue to give a run around instead of being straight up and just saying you got denied, they would rather keep you guessing for days and ignore each text you send and every time you call all they say is we got you approved im on phone with bank I’ll call you back and i never get a call back . Horrible place to do business with, they really need to get it together and learn how to be better with customer service and communication.

Th
Review №20

Carology isnt there anymore.

Nu
Review №21

Fast and easy

Ki
Review №22

Bout a vehicle about 2 and a half months ago and still no title or registration....no-one will answer the phone, reply to text or voice mails and I keep getting sent to voicemail after 1 or 2 rings.....

Information
22 Comments
2.9 Rating
  • Address:1301 El Camino Ave B, Sacramento, CA 95815, United States
  • Site:http://thecarology.com/
  • Phone:+1 916-333-1628
Categories
  • Auto broker
  • Car dealer
  • Motor vehicle dealer
  • Used car dealer
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
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