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Zajic Appliance Service and Sales
2459 Fruitridge Rd, Sacramento, CA 95822, United States
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Zajic Appliance Service and Sales
Comments
Ro
Review β„–1

Very helpful, they found the correct part and walked me through how to properly install it πŸ‘!!!!

Tr
Review β„–2

This is a one stop shop for appliances, parts and service. Someone is always willing to help.

El
Review β„–3

Honest, helpful and a large showroom of appliances as well as a parts department. Family run business. You will not be disappointed.

Ky
Review β„–4

Glad this place is still around. Theres not a lot of appliance parts stores around anymore.

Ma
Review β„–5

Im a long-time customer of Zajic and will always recommend them for appliance service. In this instance I struck out, was looking for a kit for my LG washer and its not something they carry. Still a huge fan of the company please use them whenever you get a chance.

R
Review β„–6

Dont let Bryan touch your dishwasher. He is an appliance assassin. Our dishwasher had a leak which he diagnosed in January. He ordered the pump and when he installed it he wired it wrong and fried the machine. He ordered more parts and could not repair at our house so he removed the machine and took it to their shop. I have nothing but an empty space in my kitchen. A mess. I have called and emailed Zajic. The service manager will not return our calls. This is very sad. We have purchased from Zajic for many years and have been very pleased until now. We do our best to support local family owned businesses. Things happen especially with covid. However they didnt even say they were sorry and they ignore you! Christopher Zajic, Dwayne would be very disappointed..........UPDATE- David the service manager finally got back to us. Zajic saved our dishwasher! Amazing!!!!!!! All is good. Thank you Zajic!!

Ry
Review β„–7

Zajic is awesome. Chris is a legit honest business man. He sold us our Kitchaid kitchen set of appliances. Kitchenaid messed up on the rebate and instead of leaving me to fight with Kitchenaid he fronted me the rebate. This is true customer service. Zajics prices matched my extensive search for the lowest price (Costco, Lowes, HomeDepot, RCWiley). And Zajic was the only guys who stored the appliances until they were ready to install in my kitchen remodel process. Super glad I went to Zajic. Ill only ever go to Zajic and highly recommend them to all appliance seekers.

sh
Review β„–8

Got the part for my dryer, a little expensive but it works.

Tr
Review β„–9

Love it, but those prices is out of this world

Er
Review β„–10

WE WERE WELL-TAKEN CARE OF.COURTEOUS STAFF AND VERY HELPFUL.VERY PLEASED WITH OUR VISIT AND PURCHASE.

Pa
Review β„–11

Looking for parts to repair a Whirlpool dryer...in and out with quick help and the right parts in less than 10 minutes....dryer works again!

Ar
Review β„–12

Been buying appliances here for over 20 years. Love it.

Aa
Review β„–13

Knowledgeable and polite staff. The dont push you or try to oversell you. Very pleasant shopping experience.

Ch
Review β„–14

I have a Whirlpool dishwasher with a bad controller. I was advised around an 8 week order time for parts. No parts available, but Natalie was super nice about all the issues. No fix, but not Zajics fault.

Br
Review β„–15

We had an issue with our older washer here in Davis, and one of their repairmen came and fixed it in under 30 minutes. He kindly explained the issue to me and how to avoid it in the future. Just a great guy overall, and one of the best experiences I had with someone coming into my house.

P.
Review β„–16

Family owned and operated since 1958. My parents would buy from them in the 60s. Very friendly staff. They stand behind what they sell. Extremely helpful and honest.

Bi
Review β„–17

I called a bunch of places looking for a part for my 20 year old dryer. Nobody had it. Zajic had it, offered to test my old part, knew what the compatible symptoms were, and had a great price on it (half of what someone else could get if they ordered it). On top of that I browsed some new appliances and the staff was unusually knowledgeable, and actually had reasons for me *NOT* to buy the more expensive model. They were quite honest on what has and has not improved in the last decade. All and all good people, good service, and Ill definitely be buying future appliances from them.

Na
Review β„–18

We asked to repair our 16-year old KitchenAid oven. They didnt ask any information at the time of making the appointment. When the repairman came, he took a quick look, called his boss and said parts were no longer available (too old) and charged for the visit. They should have asked for the information over the phone and made sure that there was a possibility of getting the parts. We later called another place, A&J Appliance Repair. Same answer about the parts, but he did this over the phone for free.

Mi
Review β„–19

Great selection, knowledgeable and friendly staff and repair service that does house-calls. Every appliance in my house was purchased there

No
Review β„–20

Always get great service and they have a good selection of appliances to choose from. We have purchased most of our home appliances from Zajic and had them installed right. I have a new freezer on order from them. They will deliver it and haul away the old one too. Very happy with Zajic.

Ro
Review β„–21

David is Amazing he listened and worked so hard for us Seniors....he really cares about us..Amazing young Man.. David Stay Safe

Ge
Review β„–22

Live Zajic Great customer service and great prices. Christopher is Wonderful to work with!

Co
Review β„–23

They have every part you need for any major appliance and they alsways have it in stock. AT LESS THAN HALF THE PRICE OF ONLINE parts sites. I have literally fixed every appliance in my house at least once and they always come through for me. This last trip was during a heat wave and I bought a capacitor for my HVAC and realized I needed another and I got there just before closing and they were happy to help me get the part and get my AC running for 12 bucks!!! I can t say enough good about the parts department, I love having them close by.

Al
Review β„–24

Very good service and helped me save some money.

Su
Review β„–25

The sales staff is very knowledgeable. Good values. I highly recommend Zajic!

Ki
Review β„–26

I called to see if they sold a replacement part for my freezer. They were extremely kind and helpful and while they didn’t sell the part still checked the back if there was a spare and also took the time to transfer me to a technician to answer any questions I may have to resolve the issue I was having. Outstanding people and service. Thanks for your help! I’ll be recommending you to everyone!

Mo
Review β„–27

Great experience from start to finish. I had Gary out for a service call for a noisy refrigerator. His diagnosis and educated explanation of why replacing my 17 year old refrigerator made sense and really put my mind at ease. I immediately went to their location on Fruitridge and BJ was great and help me find the right Fridge at a great price and even applied a portion of my service call fee to the new purchase. A+. Thanks guys

De
Review β„–28

Quick, Honest and LocalMy stack-able washing machine broke down a few weeks ago. After a 3-week horrifying experience with a company that rhymes with dears, I decided to do what I should have done in the first place and try Zajic.The sales floor rep was helpful and knowledgeable about the floor products. We talked about my current unit and I decided to try to repair what I already have. Zajic was able to book an immediate repair appointment.The next day the repairman is checking out the stack-able and finds the problem, a part that had just gotten loose. I asked if we needed to replace it and the repairman showed me the part and said we could replace it but it was in good working order.Then he shows me where the part is and how to fix it if this should ever happen again.Yup, I think I found my appliance store

Ka
Review β„–29

We were greeted professionally, but when the guy found out we only wanted a part for a dryer, his attitude and demeanor changed. He referred us to the parts department a couple of times. My client that I took to Zajic store is a stroke and cancer survivor. She repeats herself a lot. But shes a very nice lady. When we walked over to the parts dept. A young was on the phone. She didnt knowledge that we were standing at the counter even though she turned and looked at us and when back to her phone call. Another lady came in to the area and barely acknowledged us. Then she finally came over to help. Her attitude was no better than the man that we encountered when we first came into the business. You never know why people are coming in to your business and why or if they will refer your business to others or even come back. Your business is not the only one that sales washer and dryer parts. Hopefully youll will do better for the next customers that comes in.

Th
Review β„–30

Looking to buy a new washer and dryer. This place is about 2 miles from me. Called to get a quote on delivery etc. Was told its $59 for EACH unit, coming in the same delivery truck together. Are they kidding, lol. So that would be $120 for delivery. The exact units I wanted are also being sold at RC Willey for $50 less for each unit. RC Willey charges $59 total for delivery. So you do the math. Id be spending $150 more to buy from Zajic. Not sure why anyone would. I tried to give the small business a go, but not for that ridiculous delivery cost, $59 for EACH item. Smh.

Ka
Review β„–31

Service on AC he was quick, thourough, and knowledgeable AC works great at a reasonable price!

Sh
Review β„–32

When it comes to having the product and parts they are a 5 star. When it come to service they rush the customers on the phone and act as if they dont have time for you and are short with you when you need info on parts.

Ca
Review β„–33

When Gary from Zajic came to see what was wrong with my Maytag French door fridge, it turned out to be the motherboard had died. He called in to get me scheduled for two days later, the amount of time it would take to get the part to Sacramento from Fresno, but there was no opening, so he said he would work through his lunch break.When he returned two days later with the motherboard [which works fine!!! Yay!!!], he told me the part hadnt arrived and wouldnt have been in for two more days [while my frozen things were slowly defrosting [yikes!!], so he drove to a friends house who had the part but wouldnt need it for a few days, and Gary will have to take the part over to his friends house when it comes in.I am so appreciative of him and the extra effort he went to for me [and my food πŸ˜ƒ]. Since I was making fudge for Christmas, I made some for him to take home or share with staff at Zajic.Thank you, Zajic, for having such a wonderful man as one of your repairmen, and thank you for always being there, a reliable place to buy appliances and to get them repaired when necessary. ❀

Ro
Review β„–34

These people are the best! Super helpful and competitive prices. Also some great dealson Fridges and other appliances.

Ke
Review β„–35

Great neighborhood parts store. Knowledgeable staff at parts and sales counters. They offer all the top name brand appliance from a wide price range. And the parts and service side has a vast selection of parts to cover what ever job your fixing!!

Al
Review β„–36

Very helpful staff, definatley recommend this place! We bought the wrong part on Saturday. Brought the whole part in, the gentleman tested the part, got us the right part, attached it for us, then gave us a refund because the other part was cheaper😊 family of 6 we need our washer and to save $$ anytime!

Ba
Review β„–37

Was shopping to replace my old LG dryer that had given up the ghost and repairing the circuit board cost way too much. Talked to the sales guy & found a good Whirlpool dryer without all the fancy digital controls that broke on my old dryer. Im happy as heck at the price and the machine is more efficient than the old one. Good place to shop. They listened to what I said I was looking for and helped me find it.

Me
Review β„–38

I went here to purchase a thermal fuse for my dryer. I brought in the part they tested the part and informed me that my thermal fuse was fine. The lady printed out a dryer diagram and pointed out what could have been faulty part. She informed me it is best I bring in that part to get tested. When I came back to get that part tested she was right about it being faulty. I was very happy that I was treated fairly and given accurate information. Instead being pushed for a tech to come check out my dryer I was given information so we can fix it on our own. Saved me money on buying another dryer and delivery fees. I am on happy customer. We need more places with customer service like this!

Ch
Review β„–39

I called to schedule appointment and told them the earlier the better. The lady I spoke to told me they would be here at 8:30am. I was impressed as I was given a specific time instead of a window.9am rolls around and I call to find out what is happening. The receptionist tells me they don’t give specific times but give two hour windows and I’m scheduled between 9-11. I asked if it was possible for them to come later same day. She transfers me to their dispatcher. I explain to him I was told 8:30 and I wanted to find out if they would arrive soon or if I could reschedule. He cuts me off saying their at their first appointment and definitely wouldn’t be arriving until later around 11am. He then proceeds to tell me it was impossible I was told 8:30 and that it never would have happened. I again insist I was (in more words) and he hangs up on me.I call back to ask for the guys name and the lady (sounded like the same initial lady) tells me she doesn’t know and wasn’t the one I spoke to. While trying to explain what was happening she cuts me off. She tells me the guy will be at my house shortly and I inform her I was told not til 11am. She then tells me I was instructed to call the day of my appointment to find out what the two hour window was (what!?!? Never was). Then when I again try to get the dispatchers name and she just keeps telling me they are all dispatchers (why was I transferred the first time I called then?). Then tells me β€œno wonder he hung up on you” - because I kept asking her to try to find out who I spoke to.Horrible customer service!!!!

St
Review β„–40

Called Zajic because another company gave me a quote to fix cooktop of $800+. Zajic repairs or replaces appliances to I asked them to check out the cooktop. The repair person immediately found the problem and fixed it on the spot. No additional parts needed, just the service call cost. Very happy.

Ro
Review β„–41

Thank you Zajic appliances for all your knowledge and help. Every time I visit or need help they are always there for me! Thank you BJ and the rest of the crew! Highly recommend you shop here!

Za
Review β„–42

Its a great place to shop for appliance

He
Review β„–43

Were had a really obscure part we needed, and even though they didnt have it, the young woman who helped us went out of her way to find the part at another shop for us! Well definitely be back when were need to buy another appliance.

C
Review β„–44

Just bought a new washer...easy transaction, quick delivery options. Recommend!

Ly
Review β„–45

I have always been happy with the service from Zajic. As an earlier post mentioned, the control panel on my oven went. The technician explained that the panels were no longer available, but mine could be rebuilt. They said it would take at least a month, but that was far better than replacing the entire oven. As I recall, it cost about $150 to rebuild plus the service call. Well worth it.

Ta
Review β„–46

Zajic always has exactly what we need for any and all appliance repairs. My husband is amazing at learning how to fix things so we dont have to go out and buy something new. He fixed our washing machine today....broken motor coupling. Thanks Zajic😊😊

Al
Review β„–47

Convenient location, family owned, good selection and excellent prices. Free local delivery. Cant beat it!

De
Review β„–48

Great place to get appliances and repairs as well.Great Service

Ho
Review β„–49

B.J. was extremely knowledgeable and helpful. I was very impressed with the customer service and it was just a great experience in general. I would highly recommend this place and will be coming here for future purchases.

Kr
Review β„–50

I found a part that my repair guy couldnt locate here.

Ge
Review β„–51

Ive used Zajic a couple times when a kitchen appliance died. Both times Ive found them helpful. They have taken the time to explain my options and have made recommendations based on what I said I was looking for, instead of just trying to sell me the most expensive appliance they could. The prices are good too.The delivery guys even went the extra mile when a refrigerator wouldnt fit through the door, taking a lot of extra time to make sure they got it inside and installed without damaging anything. Thanks guys.

Ke
Review β„–52

Ive never bought an appliance here, but I often order replacement parts here. Their parts department is hands down the best in the city. They are extremely helpful and will go out of their way to assist you in whatever way they can. As long as this place is here, I will continue to use their parts department.

Ma
Review β„–53

Clean and well displayed showroom. Parts staff...AWESOME, FRIENDLY and HELPFUL!!

Br
Review β„–54

Excellent as always. I needed some oven parts and wanted them overnighted from the manufacturer. I sent a photo of the problem parts. All received overnight and were 100% accurate. The oven was back in business and my wife was happy to have her oven back!

Ju
Review β„–55

Sales person knew the products and was easy going. I also picked up a part. The counter person was very friendly. I love working with this company.

Ma
Review β„–56

Great local place for appliances. Great service

Ru
Review β„–57

Good prices, helpful service, easy delivery and set up options.

ma
Review β„–58

Oneof best customer service I seen in an appliance store. Saved us $$$. Instead of buying they fixed our Kenmore refrigerator. Also took some off the repair time cost. With payment made later. Fridge working like new.

Cu
Review β„–59

I paid less for two parts from Zajic than what the other supply house wanted to charge me just for a belt, & that was with a supposed veteran discount. They have the parts noone else does in Sacramento. BTW, the lady who gave a one star review, if you called my company I would likely hang up on you myself. Some people you just cant make happy. Great pricing and very knowledgeable lady in the parts department. My family will have clean clothes now instead of waiting for a two week back order!!!!! Thank You Zajic

Pa
Review β„–60

Very pleased. Brian did our in-home service. On time, pleasant and knowledgeable. Will use Zajic for all our future appliance repair and purchase needs.

Jo
Review β„–61

Super helpful and personable folks

Xa
Review β„–62

Always very good service and knowledgeable workers

Ka
Review β„–63

My dad went to get some parts for our broken washer and said that they were really friendly and he was so satisfied with their service (compared to other appliance companies that werent exactly the best in their service) that he continuously asked me to write this review. He highly recommends Zajic.

ju
Review β„–64

Good customer service. Purchased new stove top.

vi
Review β„–65

I had an amazing experience. Salesman was really attentive and help us to buy what we needed.

Ja
Review β„–66

Best place in sacramento for appliance repair or buying new appliances.

Ch
Review β„–67

Fantastic place to buy appliance parts. Super helpful staff!

Ka
Review β„–68

Such a great company. They came out were on time and fast and fantastic prize.

Tr
Review β„–69

I lived with broken appliances until the washing machine broke. Zajic came out and worked on my washing machine, microwave, oven and dishwasher. The tech was fast, efficient, polite, and really knew what he was doing. They have kept my clothes washer working well for 23 years, but when the metal frame rusted out, it was time for a new one. They have an excellent selection of new and used, and were able to provide me with a used Maytag that will put up with the heavy usage in my house. I wash a lot of heavy throw rugs. And these guys are honest. I almost bought the new Speedqueen that could put up with the way I wash, but they said the old Maytag will serve my needs. Saved me 400.00 bucks.

je
Review β„–70

Awesome help, fixed my dryer for $30 Huneee!

Ra
Review β„–71

Zajic came through when I needed a repair -- great prices & great service!

Th
Review β„–72

Good store with many parts. Parking area is small and can be challenging at times.

ha
Review β„–73

One of the last truly independent appliance stores left in Sacramento. Good selection of products

Fr
Review β„–74

Number one appliance parts resource in Sacramento!

Ra
Review β„–75

Christopher listens to what the customer wants and finds a product that fills those needs.

St
Review β„–76

Top quality and honest

Sh
Review β„–77

The always have what I need or can get it I have never had a problem dealing with zajic

an
Review β„–78

Excellent service, knowledgeable staff. Prices are comparable to all the bigger stores. No need to go anywhere else for your appliance needs.

Jo
Review β„–79

Ordered a speedqueen washer. So far so good. Great service.

La
Review β„–80

These guys are great and always have what we need.

Ra
Review β„–81

Fast and friendly very knowledgeable people

Ca
Review β„–82

Always help me when I need it w vacuum and sewing machine. Glad they are there.

19
Review β„–83

Great service and they carry hundreds of parts for appliances, my new favorite store.

Ra
Review β„–84

Very knowledgeable, helpful & courteous. I recommend Zajic Appliance.

Ch
Review β„–85

Excellent service great selection of appliances to choose, great parts department.

Ju
Review β„–86

Great local, family owned appliance and parts store.

Ji
Review β„–87

Very helpful and great service!

J
Review β„–88

The girl that helped had a Terrible attitude no personality, having a bad day I guess . Business must be good!

ky
Review β„–89

They are great for the hard to find parts.

Ch
Review β„–90

Always the same friendly faces. Great prices and incredible service.

Ro
Review β„–91

Knowledgeable service techs and reasonable price.

Ro
Review β„–92

I will not buy anywhere else in Sacramento. Great service and people.

Sc
Review β„–93

They have a parts department. Need a thermal fuse for your dryer. Get it here. Get it cheep.

ky
Review β„–94

Joke for a repair company. Stay away from zajic.

Ju
Review β„–95

Great honest repair service.

Ga
Review β„–96

Very helpful parts department!

Fa
Review β„–97

Great customer service here!

Bo
Review β„–98

One of our go-to appliance stores for our rentals!

Pr
Review β„–99

Shameful

De
Review β„–100

Helpful wide selection

Information
7 Photos
100 Comments
4.5 Rating
  • Address:2459 Fruitridge Rd, Sacramento, CA 95822, United States
  • Site:http://zajicappliance.com/
  • Phone:+1 916-452-6748
Categories
  • Appliance store
  • Appliance repair service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–5PM
  • Friday:Closed
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
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