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Peters Family Living
201 N Arkansas Ave, Russellville, AR 72801, United States
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Peters Family Living
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Am
Review №1

My husband & I had a phenomenal experience buying a GE ultra fresh washing machine here. James was our sales associate and he made sure to go over everything very thoroughly. From the moment we walked in the door we were greeted with friendly faces. It took about 10 minutes from the time we said we want to buy it to walking out the door which was perfect considering we had our toddler with us. We wanted the matching dryer but it wasn’t in stock so James will be calling us when it is & we will be buying from this company again. I 100% recommend.

Ke
Review №2

Decent furniture selection and helpful service. James is excellent.

Qu
Review №3

Love itAffordable payments and the most lovely God fearing people i ever met

Re
Review №4

Friendly, efficient staff. They were very helpful and we bought the freezer we wanted.

Ke
Review №5

Tried to be dedicated to this store because they have done a great job. Today October 31st drove over an hour to purchase a living room suite and the door said they were closing early for Halloween at 1 p.m., it was 12:15 and the doors were locked 45 minutes before posted time. Normal hours on the site showed 4 p.m. for today. Not very professional guys. We will give someone else the chance I guess.

CH
Review №6

Wonderful furniture at a decent price

vi
Review №7

Such amazing place, the employees are great and the delivery team is so professional. Had as issues with furniture they had it fixed, promptly. I have bought a couch and loveseat set, and also a fireplace tv stand. I will be a repeat customer.

Ch
Review №8

Again we searched furniture stores from Clarksville to Conway looking for the right recliner at the right price and found it at Peters . And I would have to say that James is the salesman we will look for whenever we need home furnishings .

Zo
Review №9

Our sale woman is Dorine and she makes you feel important with no hassles, service is great, friendliness is awesome, quality is excellent, satisfaction is like no other, warranty is Johnny on the spot fast and pleasant and if the service tech has to come to your home he has a smile on his face ! We have been happy customers since 1990 and staying.You cant get any better this family I guarantee you 💯Thanks Peters 😊

Jo
Review №10

Amy was very helpful and was very reassuring about the quality of the furniture which led to my purchase. I will definitely give a fifth star pending a good delivery team.

Da
Review №11

They made our visit painless and have really good deals

Re
Review №12

I love the people at Peters. They are always so helpful.

Sa
Review №13

My friend loves her bed

Da
Review №14

Purchased a new bed 04/17. Not our first purchase from Peters for the same reason we came back- wonderful service all the way around. James was able to answer all of my questions and offer insight to the beds I was considering. Not just a salesman on the floor, but someone who knew the products. The same great service was continued on the day of delivery. Polite, courteous delivery men who set up the bed and removed the old one. Highly recommended and looking forward to our next experience. Thank you to the Peters team.

Co
Review №15

Always a great place to go! They work with you any time! Good credit, bad credit, or none. And they love their customers, and treat them just like family

Mi
Review №16

The staff was really friendly and helpful and got exactly what I went in for

Ju
Review №17

Our family has been shopping at Peters Family Living for many years. We love the atmosphere of the store, and how we are always treated. The entire staff is always friendly, courteous, and helpful. The sales associate that we always go to is James Wyre. James always does a fantastic job. He is very good about explaining every step of the process. His ultimate concern is making sure that the customer is satisfied with their purchase. James is also great about follow up after the sale. We always shop at Peters Family Living because of their willingness to work with the customer, regardless of their financial situation. Whether you are spending thousands of dollars, or you are making payments through financing, every customer is treated the same. From the initial sale to the delivery and setup, you can always count on Peters Family Living to do an excellent job.

je
Review №18

So I came in there and bought some they told me 2 weeks and Id have my couches. I called twice both times they push back the date of delivery so it has been a month-and-a-half since I bought my couches. Then I called for the status of my couches and I asked for a sales person named Amy the guy told me hold on bud were busy. and this woman Amy got frustrated with me and hung up on me and said she was refunding my money. Ive bought several things from this place and I will never do business with this place again

De
Review №19

I absolutely LOVE Peters Family Living. When we purchased our first home almost nine years ago, we also had to invest in new furniture. Amy Morgan at Peters was more than just a sales associate. My husband and I walked the store for two days trying to decide on the perfect living room furniture. Amy was so patient, kind, and helpful through it all. Since then, we have purchased a washer, bed, and heater as well. We will continue doing business with Peters Family Living for years to come. The service and selection cannot be beat.

Lo
Review №20

We have been with Peters for forever. I love them always friendly and curtious people. Im looking for a futon now. Wish me luck

mi
Review №21

Friendly and reliable

Tr
Review №22

STAFF IS AMAZING, AND THEY HAVE BEAUTIFUL FURNITURE,APPLIANCES AND BEDS...I BOUGHT TWO BEDS,WASHER & DRYER, ENTERTAINMENT CENTER FROM THEM ...AND GONNA BUY MORE...LOVE THIS PLACE!...EASY PAYMENT PLANS

vi
Review №23

Great place...everyone-- sales, financing, the manager, the owner, the delivery guys-- were great. Friendly, professional, helpful, and pleasant.I wish that every buying experience could be as easy as this was. Amy, the sales person, was especially helpful and nice.

Ci
Review №24

Very friendly

Ca
Review №25

Love all my visits to this store,always see something I love !!!

Er
Review №26

***BUYER BEWARE*** They will upsale you and not honor there upsold “warranty” Is recommend going somewhere that actually cares about there customers.

Ch
Review №27

We shopped all over the state for a sectional, the big box stores were a joke ! Came home to Peters and found the best service ever James was fantastic he knew his business and took care of our family .Its refreshing to see real costemer service !

Du
Review №28

Our sales person, Amy, was wonderful to work with and seems very experienced. Will definitely be back again.

KE
Review №29

Friendly service and quick delivery. All the staff was pleasant to work with and very knowledgeable. I recommend Peters and ask for Connie, she is Great!

Ja
Review №30

The sevice was good but even thow the salesman said it was the best deal in town they over charged me 1,500 dollars more than what other business charged on the same washer and dryer set that I bought from them used. When I confronted them they said thats not our problem so if u ever buy something from that store I would strongly not recommend it but if u do I would strongly recommend you price check with other business I am verry disappointed and I feel cheated out of 1,500 dollars that I could have used elsewhere.

Pa
Review №31

Love this store...Amy is the best saleswoman....

Mi
Review №32

Very friendly and very great family-owned business

Di
Review №33

Very friendly staff and willing to work with you.

Je
Review №34

Best service. Easy financing options! Great people skills!

Ch
Review №35

The people that work here r the kindest, sweetest people u would ever meet. Theyll give u a good deal

Je
Review №36

My in laws bought a dishwasher and Peters did NOT provide any customer service to them when they had an issue, they had purchased a warranty from Peters as well so it was surprising they wouldnt help. My in-laws went down the road and had to buy a new dishwasher.Meanwhile years before I bought a recliner and they delivered it to me but brother the wrong one with them, they corrected the error but it was interesting to see years later service still isnt right the first time.

Mo
Review №37

Great store, great furniture, friendly sales staff

Bo
Review №38

They are the nicest people who would ever meet buying funiture but be careful because they will not exchange or refund am stuck with a mattress that defective. Its all good until yours unsatisfied.

Am
Review №39

The general manager is arrogant and talks down to you. Refuses to take care of warranty issues. Dont always return phone calls you will have to call multiple times before getting to speak with the person you need to speak with. Whats most frustrating is when you spend all this money on their so called warranties and they dont even have service techs that can look and service your products.

Je
Review №40

Great customer service, very happy with purchase.

Br
Review №41

Great friendly people willing to help with whatever your looking for.

Ja
Review №42

Great place to shop for furniture kind of pricey but great people

Du
Review №43

Top notch staff and products! The Peters family have been taking care of Russellville for generations! Bought my first piece of electronics from them in 1972!

Cu
Review №44

Great service, great atmosphere, great people, and great owner Bill Peters will always do business with them .......

Ch
Review №45

Sales person was incredible!

Bo
Review №46

Bought a mattress paid over 2000 Dollars it is definitely defective does not feel anything like the mattress tried in the store. The mattress leaning on the sides, you have to sleep Im the middle of the bed. I talked to the manager he said its just like one one in the store but the guys who came over from pettersons to look at the mattress agreed the mattress was definitely deffective. Now the manager claims they told him a different story. The bottom line after you spend your money there if your unhappy they dont care they will not excange nor give you money back crooked Business. I will never ever walk into they store again and I will be calling a lawer. Am reporting to the better business bureau

Te
Review №47

Great place to shop very nice sales staff

Mi
Review №48

Friendly a courteous staff.

Ge
Review №49

Out of stock on book shelves.

Lu
Review №50

Ive been buying my furniture here for 20 years. I will continue to do so.

Vi
Review №51

Just a big thank you.

Ka
Review №52

Arrogant sales people

Ce
Review №53

The staff was very friendly

Ni
Review №54

To high on prices

Information
93 Photos
54 Comments
4.2 Rating
  • Address:201 N Arkansas Ave, Russellville, AR 72801, United States
  • Site:http://petersfamilyliving.com/
  • Phone:+1 479-968-2929
Categories
  • Appliance store
  • Furniture store
  • Bedroom furniture store
  • Delivery service
  • Mattress store
  • Refrigerator store
  • Sofa store
  • Washer & dryer store
Working hours
  • Monday:9AM–5:30PM
  • Tuesday:9AM–5:30PM
  • Wednesday:9AM–5:30PM
  • Thursday:9:30AM–4PM
  • Friday:Closed
  • Saturday:9AM–5:30PM
  • Sunday:9AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Planning
  • Quick visit:Yes
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