Typical hardware store. No real complaints. Staff is helpfull.

A very nice strong worker named Jesse helped me with the paint, would recommend 10 out of 10.

Great place with almost everything you could need and friendly staff that help whenever asked. Been around forever and I hope it stays that way.

Nice clean, well.organized Store,friendly staff good inventory Prices high but thats always the case so acceptable

Dropped off a ups box, super helpful staff.

They just redid the store and the employees must really like working there because there very nice

Everyone is super helpful! I can usually find anything I need there for home and garden!

Good service not the biggest ace but has plenty

Great selection but a bit pricey

The manager Lori is a wonderful person..

Great customer service for small town

Their advertising slogan, Ace is the place again holds true for the Rupert, Idaho store. Its big enough to have just about everything youd need for home improvement projects, just like the ones to which youve become accustomed.The store is well organized and laid out for easy shopping. Once you become familiar with the store, its handy location and great inventory will keep you coming back.My visit was to purchase a water heater. The one that went out was 14 years old. And likely was bought at Ace.

Has a friendly staff and good products

Always good shopping

When I need hardware and tools, I can find them here at a reasonable price

Great service and decent prices

Friendly and very helpful people go here all the time

Love this store . Good for a small town, can pretty much get what ever you need. Staff is friendly and willing to approach you to help finding items

Got keys brought to me as I was browsing.

This is a pretty good store with nice help. They do not have an accessible entrance. Its only be a law since 1962. How many years does it take to comply? I hope it does not take a complaint and fine!

The staff was extremely helpful!!!

The service is excellent! Although I have gone in to purchase a tool but couldnt fine one of quality. Ill spend more if its a tool Ill never have to replace.

Very friendly employees. Very helpful.

This is a nice hardware store. Great service friendly employees who are not pushy but always will to help. I shop here a lot its close to home and they have lots of name brand items to choose from. For the most part the prices are competitive with other stores around the area but I dont have to drive several miles to get the same thing. When you figure in time driving, looking plus gas and wear on your vehicle I dont think you are going to save that much. Unless you are buying in large quantities. I like the way it is set up so things are easy to find so you can get what you want and go. No spending lots of time looking for items or someone to help you. Store do that so you will spend more at Ace they respect that your time is valuable to you and probably the job you are working on. So they make things easier anyway they can because in a small town if you can make fast yet friendly word will get around and you stay in business. Plus another nice thing is their hours they open early and stay open later than other like businesses and that can make it all worthwhile to know you can count on them.

I go here when my local hardware doesnt have what I need. This ace always has it.

They had everything I always needed.

Friendly cashier service. Floor help isnt very good. Sometimes I get the help I need, other times no help at all.

Good service, good hardwares

Friendly & helpful. You pay a little more but they have just about anything you need..

Since my last review a year ago, Ace has really stepped it up. They have hired a new manager who is kicking the gears to a higher speed, better running store and the employees are helpful and the newer employees are becoming more knowledgeable. New products are being introduced and the store is improving overall. Although no store is perfect, I’ll give them 5 stars as to their service, quality, overall knowledge base, and how far they have improved since last year (summer of 2017). I hope that the new manager can keep up the good work and improvements(Summer 2017 - Formerly a 2 Stars rating) .......The store was great based upon the friendliness and knowledge of the employees. Unfortunately over this summer, many of the knowledgeable and helpful employees are missing for one reason or another. I used to like going into Ace Hardware but now I find it a burden to go in there and find anyone who has the knowledge that Im looking for. It seems like they have hired many new and younger employees but they dont yet have the experience and some are too busy talking to friends to help.It is unfortunate as this stores and its employees used to create a family type feeling to it and now I might just go elsewhere. I hope the atmosphere changes back but not to optimistic that it will.

Super friendly staff and very knowledgeable.

Good people

Friendly people

The customer service has always been good for me.

Favorite place for a man who likes tools to shop.

Seem be great ace hardware. They have about everything u made to buy for home or RV trailer too. They even make different kind of key for home and for vechical.

A little expensive but well worth it. Always someone around to help you. Plus the popcorn is awesome

Great help in finding my husband but more importantly the drain cleaner he was looking for.

Great help. Higher priced than a Wal Mart. But love the store

They normally have the items you need in stock, with friendly helpful staff to help you with your problems.

Given all the recent changes, the store is doing great. We have had alot of turn around lately and change in management. Thekid in paint is excellent at what he does and have never gotten a complaint about him. You have to remember we hire locally and most of the people coming in arent taught what they need to be taught in life, then you have customers that come in and demand we all be experts in everything...that is impossible. We do train are employees and we do strive to be the very best in experience and customer service. No one is born an expert in anything, with any job or career there is always a learning curve. And if anyone has any issues with my employees i expect you to come see me anytime and i will address the matter at hand. Thank you. The New Assistant Manager-Ace Hardware

Friendly and efficient staff...they always have a smile for ya.

Good service, and you can find just about everything you need for your projects.

Always have what I need ❤️

These folks are great and always helpful and greet you quickly. Great place to do business!!!

I have never had good service. No one asking me if I need help and not one of them ever go beyond what I need. Ill drive into Burley from now on.

Usually have what I need. Helpful staff.

Great service. Always helpful with projects.

They are very helpful and we got everything we needed.

Great deal, very helpful

Very helpful and friendlystaff

Great place in a emergency but the are very very expensive and you can get thing cheaper elsewhere but its a drive to a bigger town

Very helpful customer service

The kid in paint has no idea, what so ever is going on in that section. Cant believe Quin puts up with that.

They have at least one of everything you could possibly need for any project

Great local hardware store

Very responsive. Had several employees asked me if I needed anything.

The help must be new, they have to search for request items instead of taking the customer directly.

Service is great and very helpful

Always good service

Great local hardware store

Love the screws in hardware section

Was not asked if help was needed and the only associates I did see was the cashier.

They are helpful and accommodating

Excellent products and services

Great customer service

Not Much Inventory

Get your toilet seat here, I did.

Great staff

Very helpful

They gave me the wrong type of concrete

Friendly service

Awsome service

Love it

Good

Awesome

Ace is the place

What I look for there I find