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GNC
530 E Rollins Rd, Round Lake Beach, IL 60073, United States
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GNC
Comments
Ro
Review №1

Its too bad that this one stayed open while others in the area closed. They always seem to be out of various products that should be normally stocked items. Only ordering online now since I went in today and for the last four times Ive been in, they have been out the vitapaks I use... first it was just the one that I use to the point today when they had NO vitapaks.Not going to patronize a store that doesnt carry the basics.Add to that, the customer service has been sketchy at best since this is the only GNC left in the area. Antioch and Fox Lake were much better...

La
Review №2

Very knowledgeable staff and extremely helpful.

sh
Review №3

Answered my questions about vitamins I needed that my doctor told me to pick up. Very nice and friendly! They gave me a coupon to use on my next visit will come back

Ru
Review №4

I came here when I was looking for milk thistle a couple weeks ago and started talking to the girl that works there. She was very friendly and really helped me figure out what multivitamins were best for me and my husband. I came back a while ago and there was a gentleman that was just as friendly and helped me save 10% on everything for my purchase and talked to me about my points. The customer service here is wonderful and they’re very knowledgeable. Also the store is always SO CLEAN I’ve been to other GNC stores and it doesn’t compare! SHOP HERE

Je
Review №5

THEY HAVE ALANI NU PRODUCTS! I love there products and they always have her stuff in stock and when they don’t whoever is working is really nice about telling me when they’ll restock and when to come in to get it!

Er
Review №6

Last week, the girl who was working the cash register, Niki or maybe Nicky, dont know how to spell her name but she has dark hair, signed me up for a program to save me money and get additional discounts. I had to put my credit card into the pin pad. She didnt really explain what the program was but she did tell me that my credit card would not be charged. The other day when I visited a different GNC store I asked the cashier there to explain the program more, and they told me that I was signed up for auto deliver and save where I was on a subscription to be automatically charged for the products saved on my account and automatically shipped these products. Niki at the Round Lake store told me I would not be charged at all! But on my account I was set up to be charged and shipped an order in 30 days. Very deceitful. Ive been a GNC shopper for a long time but this is the worst experience Ive had with GNC. At least the other location was honest about the program, and they helped me cancel the subscription. Avoid this location at all costs

La
Review №7

I sometimes shop at this location but I will not anymore. Some months ago I stopped into the store to restock on some of my multivitamins and an employee named Phil offered to save me 10% on each of my purchases at GNC. It sounded like a good idea, I mean who doesnt like saving money? So he signed me up for a subscription and put my favorite products into his tablet. I didnt have to pay to set up this subscription to get the discount, but I did have to put my card on file with GNC. Phil assured me that I would not be charged, however, and that I would be able to get my 10% discount off each purchase whenever I came into the store. But fast forward a few months, and it turns out that my card on file was charged. Phil either doesnt know how this program from GNC works, or he lied to me. Either way, I have wasted a lot of time on the phone with GNC corporate trying to get my money back from these charges on my credit card. Terrible experience here at this location with Phil.

Da
Review №8

Very rude sales staff, specifically a woman with dark hair. Ive been there twice and both times she made me feel like trash. Ill never go there again and would recommend to other people go to any GNC besides that one.

Ad
Review №9

Claudio was a great help! Told him i was new to the gym and showed me the best supliments i needed and even helped me out with a diet plan! Thanks man!🙏🏽🙏🏽

Je
Review №10

Horrible customer service. I spend so much money at GNC. I went to return a multipack because my stomach couldn’t tolerate them. She was rude unpleasant and made me feel horrible! She has dark hair. Btw we aren’t poor! Quite the opposite! Taking our business to Wilmette we my husbands business is and where we are treated well

EU
Review №11

This location doesnt deserve a star. The guy at this store has terrible manners. Rude as ever. I dont know how that store even makes any sales. I dont recommend going here at all if you need help and are being honest. I recommend the mundeline store instead

St
Review №12

Good place for supplements

Je
Review №13

Very knowledgeable and friendly staff!

Is
Review №14

With all honesty the guy at the cashier was horrible, I don’t know his name but he’s bald and has earrings I asked him question and answered with a attitude and just hid behind the desk as was on his phone the whole time, it’s horrible customer service on his behalf .if you don’t want to work there just quit, as simple as that !!

Ja
Review №15

Heath at an affordable price cant be wrong.

De
Review №16

Friendly service helpful

Information
2 Photos
16 Comments
3.6 Rating
  • Address:530 E Rollins Rd, Round Lake Beach, IL 60073, United States
  • Site:https://gnc.com/store-details?StoreID=1966
  • Phone:+1 847-201-1469
Categories
  • Health food store
  • Vitamin & supplements store
Working hours
  • Monday:9AM–9PM
  • Tuesday:9AM–9PM
  • Wednesday:9AM–9PM
  • Thursday:9AM–9PM
  • Friday:11AM–6PM
  • Saturday:9AM–9PM
  • Sunday:9AM–9PM
Service options
  • In-store shopping:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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