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Roswell Outback Automotive
670 Houze Way # D, Roswell, GA 30076, United States
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Roswell Outback Automotive

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Ja
Review №1

I’ve been taking my Wrangler to them for over a decade. Always excellent, trustworthy service. All of the work they have done has been better, faster, and less expensive than anywhere I’d gone before. They check it over and let you know what needs to be fixed. They give you advice on things that don’t need immediate service, but that you need to keep an eye on. They don’t try to sell you anything that’s not needed. Dan, Jeff, and Kim are all great to work with. I recommend them to everyone who owns a Jeep (or almost anything else!)

Ni
Review №2

I have had my 94 Jeep Cherokee since I was 15 years old and it was a mistake to bring it anywhere else but here. Im fully confident in the staffs capabilities, suggestions, and honesty and now this is my official auto repair shop. The best place to take your jeep, especially if you want people who love jeeps as much as you do to work on it !

ja
Review №3

Had full engine replacement on my Wrangler about a year ago. They are professional and know all things Jeep. I found the shop through forum feedback and even though I don’t live close will drive back for any major repairs. Very happy with my experience.

Kr
Review №4

Overall phenomenal experience. Hands down the best, most trustworthy auto mechanic dealership I have worked with.I brought in a 1982 Jeep CJ 7 to do a pretty major restoration. I had heard about Jeff through some contacts who said he is the best in the southeast regarding CJ work. Just got my CJ the other day and I cant stop making excuses to drive it! It has blown away my expectations.The thing about Jeff is he is very passionate about his work and really just wants to do it the right way. He operates much like I operate and want to be treated in that he will come back up with a few scenarios, pros/cons of each and leave it to the customer to make a decision. In some cases, we chose the cadillac solution, in others the Honda but I felt very comfortable that all info and professional insight was taken well into account.Bottom line, if you have a Jeep and need an expert to work on it, Jeff and team are the best around and are a great joy to work with!

me
Review №5

Our Jeep had a gremlin and these guys were able to find it for us. Thanks, just in time to enjoy a topless Weekend

Ja
Review №6

Roswell Outback did a great job servicing my Jeep and changing all fluids. (Oil, transmission, and differentials)

Pe
Review №7

Fixed it right first time when everyone else couldn’t do it. Always done the right way and no half fixes.

Ji
Review №8

We have had about a dozen of our older cars worked on by Outback Automotive and found their work to be fairly priced, accurate and on time. It can be difficult to find mechanical parts for older cars, but working together we have been able to locate whatever was needed. They are extremely familiar with Jeeps, so if you own a Jeep you dont need to look any further for a reliable shop. We would recommend Outback Automotive for repairs on any car or truck.

Ne
Review №9

Jeff and his crew always do an excellent job! Great work; always a fair price. Thanks!

Sc
Review №10

The day after purchasing a 2000 Jeep from a dealership (with no visible issues), a check engine light came on. Feeling some serious buyers remorse, I did some research on where I could take the Jeep to get checked out. After reading reviews and getting a recommendation from a Jeep specialty shop, I reached out to Roswell Outback Automotive. With an ever growing list of concerns, I made an appointment to bring it in.From the first conversations with Kim and Dan, I knew right away the jeep was in good hands. Although, it took several calls from Kim to get through everything that needed to be fixed, I was appreciative that they took the time to make sure every part of the Jeep was inspected and all issues were addressed. The most surprising thing (with 9 different areas needing to be dealt with), I got the Jeep back in the same day. With the great service, warranted work and pleasant staff, I would definitely recommend Roswell Outback Automotive to anyone needing Jeep work done.

St
Review №11

Best Jeep shop in Atlanta! Jeff, Dan, and Kim top notch! Dont take your Jeep anywhere else.

Ka
Review №12

We Could not be happier with our two experiences. Great communication, great service and very trustworthy. We highly recommend them and will be going back in the future! Five star all the way.

Vi
Review №13

I received quality work at a good price. Trust worthy mechanics are hard to find. These guys are the real deal.

In
Review №14

Roswell Outback is the best Jeep repair place! Repairs are done right. They are trustworthy and have excellent customer service 🙂❤

Ma
Review №15

Love this place. You call and Jeff, Dan & Kim are at the ready. Stellar work, quick-turnaround and pleasant professionalism!! Call them for all your Jeep needs!!

cl
Review №16

Total ripoff! This placed charged me $300 to fix the power lock on the drivers side door. The same day, it stopped working again. I took it back, they told me to fix it would be an additional $300! It wasnt fixed to begin with! So I declined, and asked for a refund, which they refused. These people are scam artists, and completely screwed me out of $300!

Bo
Review №17

Have been using Jeffs shop for many years. Great bunch of experienced and honest mechanics. Would recommend to others.

Aa
Review №18

Jeff and Dan are the best Jeep shop going in Atlanta in my book. They took in my half-finished engine swap on my 98 TJ, something no other shop would even consider, and finished it up for me at a very reasonable price. They always go above and beyond for their customers. For as long as Im a Jeep owner, and as long as they are open, Ill be taking my Jeep vehicles here for service.

Jo
Review №19

I have a 93 Jeep Wrangler. Roswell Automotive is my only mechanic. I found them 7 years ago and will continue to use them. I had them rebuild my engine and very satisfied with the results. It is nice not to burn oil every 500 miles. They will do what is only necessary and advise you on your needs. Trust and ability. What else can be said.

Ro
Review №20

Hands down the best auto mechanic I have ever been to. I have always been extremely skeptical of mechanics, stemming from multiple shady incidents. Any basic work I am capable of doing I try to do myself. Anyway, I had the malfunction indicator light appear on my 04 Grand Cherokee dash on Tuesday. The car went into limp mode as well (Jeff, the owner, explained this to me), which I had never experienced and is scary to drive on. I did the basic key check and got the general transmission error code (P 0700). Dreading the worst and mentally bracing myself to drop major $, I read reviews on every shop in the area. Brought in to Outback Wednesday afternoon and dealt directly with Jeff. Immediately I could tell he is extremely knowledgable and was understanding everything from my novice explanation. He told me I could have either a minor or major problem; he wouldnt know until he looked at it. Got a call first thing Friday morning with good news: rodents had chewed clear through my transmission lines, warranting a simple wire replacement. Jeff quoted me a price significantly lower than I was expecting and I gave him the go-ahead to do the work. Picked up Friday evening and my Jeep runs smooth as butter again, arguably smoother than before the incident. Can not speak enough about the professionalism, knowledge, honesty, and efficiency of this shop. Dont have any doubts about taking your car here.

Ju
Review №21

Wonderful mechanics and customer service. I perceived them as very honest and trustworthy people!

J
Review №22

I have been a customer of Roswell Outback for over 10 years. Jeff and Dan run a great shop. They are trustworthy and do excellent repair work at a reasonable price. If your vehicle doesnt need something done, they will let you know and never try to pressure you into having an unnecessary repair completed. Highly recommend.

Jo
Review №23

Beyond amazing service. My TJ broke down outside of Atlanta and after taking it to a dealership with no luck I had it towed to Roswell. Being from out of town I had time constraints and these guys hit the ground running! They not only found the issue but went out of their way to rebuild a pigtail that Jeep does not make. The quality of work and customer service was tremendous. They truly love Jeeps!

Ma
Review №24

Roswell Outback is excellent at diagnosing and repairing jeeps. Had a 95/400k mi and 93 280k mi owned for 20+ years, miles on original engines and still drove better than the newer ones. I drove 68 miles one way for Roswell to repair my jeeps....they knew how to take care of my babies. When I get another one Jeep - they will be the ones to maintain it!!!

Ro
Review №25

I have used Outback for years. Professional and courteous; knowledgeable mechanics like Ive never seen before.... better than any dealership repair Ive used. I have never been misled in their diagnosing and repair of my vehicle. I PUT 100% of trust in these guys!

Ne
Review №26

Jeff and Danny have been servicing our cars for 26 years. We would never take our cars for repairs anywhere else. I recently had the engine on my 2003 Toyota Camry rebuilt. At 260,000 miles I hope it can make it another 5+ years. With my access to the Outback I know this is possible. They may be Outback but their service and quality is Out Front. Rich

Si
Review №27

Great doing business with them and their prices are more reasonable comparing to others around.

Ke
Review №28

Jeff did an outstanding job on my retried Jeep 1979 CJ7 . He put in new steering/suspension which stabilized the Jeep it drives steady like a new vehicle now. In addition, Jeff rebuilt the automatic transmission/Quadratrac 4wd, went through the engine checked and tuned everything. The Jeep runs like new. THey also put on a new soft top. Jeff and team very professional and talented mechanics. I would highly recommend them

Ka
Review №29

This is the only place I ever took my older Jeep Cherokee. They provide excellent service, at a reasonable price. They do not take advantage of those not familiar with auto maintenance; just because you are female, they dont take advantage. I very much appreciated that and only have to best to say about this company.

Eu
Review №30

I have a 99 Tj love the work the crew do here, all work is explained, and given options and piece of mind knowing the Beast will be taken cared of Thank You So Much

Mi
Review №31

My wife and I have been customers of Outback Automotive for 15 plus years. We have always been satisfied with the work Jeff and his crew have performed on all the different autos we have owned through the years. Whether its a car or SUV, Outback Automotive was able to make the needed repairs at a more reasonable price than I was able find at the local dealership.Michael RakesMilton, GA

Ka
Review №32

Roswell Outback Automotive is an outstanding Jeep service center. Their work is excellent and timely. They really listen to your needs and diagnose appropriately. Highly recommended!

ga
Review №33

Jeff and his team are terrific. They provided a quality estimate and the final work and bill were spot on with the estimate. My Jeeps runs like NEW! Roswell Outback Automotive is my GOTO provider for all my work.

Ri
Review №34

I have been using Outback Automotive to service my cars since 1992. What I have admired most about them beyond their exceptional mechanical skills has been the professional way they have always dealt with my wife and daughter. Many auto shops have a tendency to speak down to woman assuming they dont know anything about cars and can be spoken down to. Outback treats all of its clients with the utmost respect and professionalism.Their shop may be Outback but their service is Out Front!!. I highly recommend them.

Te
Review №35

Been a Customer since the 1990s. Not only do they provide top notch service, they are HONEST, my first experience was no AC during the Hot Summer after checking things out, Jeff showed me that the switch I needed to turn on to make the AC work, it took 30 seconds and NO CHARGE. I have been sent many of my clients to Roswell Outback, all of them have been very satisfied.

Mi
Review №36

These gentlemen know how to treat a Jeep. Their work is high quality and highly efficient...two qualities that I value when I am spending money.

Ri
Review №37

Terrific service on an old 1988 Jeep Comanche. Very thorough competent and understanding about the needs of the old truck. Highly recommend outback automotive

Ra
Review №38

Roswell Outback always does a great job on my car! I really appreciated that they worked late to get my car done on time so I wouldnt have to figure another way to work the next day. Excellent service!!!!!!

Pa
Review №39

Jeff is great. Very honest and fair. Able to fix pretty much anything especially on jeeps. Highly recommend this shop.

Hu
Review №40

The best Jeep repair shop in the southeast! Jeff and Dan know Jeeps like the back of their hands!

Ol
Review №41

This guy deserves 0 star. Very rude and a bad attitude over nothing. Called for an estimate, tried to change the price higher by saying they changed the model the year my car was made, no they did not! Told him I dont need the whole housing, just the thermostat, next thing you know, I dont want to work on your car. Hey guy, this is also my right to put this here. Have a great day.

Da
Review №42

Ive always had a great experience with Jeff and Dan working on my Jeep Wrangler and would recommend anyone needing to service their Jeep to use them. When you get a good, honest shop that provides easy to understand explanations of the problems and services needed you dont go anywhere else.

Ji
Review №43

Excellent and quality service. Highly recommend them for any Jeep repairs. Major or minor.

ca
Review №44

Got the job done right, very professional

Ke
Review №45

I just moved to Georgia and found these guys online. Approximately 45 minutes from my house but they do an awesome job. I would not take my Jeep anywhere else.

da
Review №46

I used these guys once for unknown issue I was having (towed my jeep in) expecting the worst, but they found some minor issue and the cost was a lot lower than what I thought it was going to be. Ill definitely go back. Hard to find honest shops..

Se
Review №47

They can fix anything. I have taken all my cars and refered all my friends. They are honest, extremely nice and professional and work very hard for a fair price. Everyone I refer to them is extremely happy!

Ke
Review №48

Great job checking out and fixing my new “old” jeep. Very knowledgeable.

To
Review №49

Jeff and team are always willing to go the extra mile, whether is be accommodating an appointment and the ability to house the vehicle overnight during an impending thunderstorm. Class act all around.

Ri
Review №50

I have gone to Jeff and his team twice for a pre-sale inspection and he saved me on the first one and on the second Jeep, he did a thorough check of the Jeep and shared what needed to be fixed and gave his opinion on the pricing of the Jeep. He really helped me out - in fact, he squeezed me into the schedule and the Jeep got to his shop late. Instead of doing a quick inspection, he and his team did the full inspection and worked past their normal closing time with no complaints.I highly recommend he and his team - honest, fair and quick.RG

Na
Review №51

A great place to take your vehicle. The guys are friendly, reputable, knowledgeable, reasonably priced.

Ra
Review №52

I went in with my 06 Wrangler X having transfer case problems...it would not go into 4WD, hi or lo. The previous owner had zip tied the transfer case vent tube into the air conditioner drain pan drain tube...similar looking rubber tubes. Result was water and ATF in the transfer case. Jeff figures it out and drained the case and put gear lube in for a short while and I replaced it twice with Chrysler ATF over several months per his recommendation and the transfer case works great now. Jeff told me it was tough and he was right. Great diagnostics and customer service at a very reasonable price.

Do
Review №53

These men automotive professionals. Their friendliness is only surpassed by their knowledge. This is the only shop I will take my car. I have been a customer since 2005, I think.

Jo
Review №54

Best Jeep mechanic ever.

Pa
Review №55

They make my jeep do jeep stuff again

Me
Review №56

They resored my husbands 1986 CJ7 jeep, his pride and joy. They did a fantastic job, better than we could have imagined! Would highly recommend them! Extremely professional and very nice to work with! Will keep going back for maintenance!!

Da
Review №57

Roswell Outback has worked on my difficult CJ-5 several times and always performs a stellar job. Their expertise is unmatched by any other mechanic shop I have taken my Jeep to.

Ta
Review №58

This is the BEST Jeep shop that Ive ever been to. Jeff and Dan provide great service and their expertise is unparalleled. Before I purchased my 2nd Wrangler from the dealer, I took it to Jeff for a pre sale inspection. He and his team found $900.00 worth of repairs that needed to be done! I took the detailed inspection sheet that Outback provided back to the dealership.and required that they fix everything on that sheet prior to me signing the bill of sale. The dealership complied and I had no issues with my rig for 2 years post purchase. If you want to know that that your vehicle is in good hands that you can trust, and if you want the diagnostics and repairs done correctly the FIRST time. Look no further, Outback is the place for you!

Ti
Review №59

I would recommend if you need vehicle repairs this is the place to go.Honest and trustworthy they are very knowledgeable on all makes and models,but if you have a Jeep product this should be your first stop.

Ji
Review №60

The most knowledgeable and trustworthy Jeep mechanic in Atlanta - bar none.

Jo
Review №61

Took my sons Wrangler there after he got water into the motor while off roading. They somehow got all of the water out of the motor, the intake and the fuel injectors. They also found some unrelated electrical issues from a poorly installed alarm system and cleaned that up while they were in there, had the jeep running great in no time.

Fr
Review №62

Not good, waste of time. Took my 2011 grand cherokee. He couldnt find anything, charges to look, never even did alignment. Took it to Kaufman tire and the found right away steering rack and pinion blown out.Save yourself the time and wasted money and go elsewhere.

Ro
Review №63

First of all, I dont own a Jeep. Not even close. I own a 1997 Ford Mustang, which had a strange and unexpected problem I knew no run of the mill oil changing station could fix. The ignition housing, that you stick your key into, popped out of the steering column! It took two tow trucks from AAA to get me to Outback since we couldnt even get the car into neutral because we couldnt turn the key.I left my keys and the car at Outback, and when I came and got it the owner broke down what he had to do to fix the issue. He needed to go to Ford and get a special chipped key and replace the tumblers in the newly ordered ignition housing to fit the new system. I might have gotten that wrong, but this guy went straight locksmith on my steering column, and didnt charge me a cent extra for all the trouble he went through.I will be taking my car to Outback for any more issues I have. These guys are great.

Br
Review №64

Always great service! No hassel and very knowledgeable.

Br
Review №65

The only jeep repair in the Atlanta area that I use. Jeff and Dan are no nonsense and when they fix something its always done the right way.

La
Review №66

Great service with reasonable prices!

Br
Review №67

Best place in town for Jeep repairs! Great people to work with!

Ga
Review №68

The engine light on my 2014 Cherokee came on and was going to take it to the dealership when a friend told me about Outback. Dropped in without an appointment, Jeff immediately hooked me up to the computer and said I had a slow vapor leak caused by a loose gas cap. Tightened the gas cap and the light went out. No telling what I would have paid if I had gone to the dealership. Total Class Act!

Sh
Review №69

They are fraudsters. Currently being investigated by state and federal authorities for their scams.

Na
Review №70

Great service at a fair price, would not take my Vehicles anywhere else.

Ra
Review №71

I highly recommended this autoshop they are honest and experienced.

Sh
Review №72

Have been using Outback Automotive for years. Service is great and no ridiculous prices.

Ke
Review №73

Good group of guys who know their Jeeps!

ju
Review №74

Ive had nothing but trouble with my jeep problem after problem and I took it to pepboys who f***ed me over I took it the jeep dealership and they diagnosed some issues but not all (starting issues to be specific) and then I found these guys the friendliest guys around and took my jeep in and hopefully will soon be fixed :)

An
Review №75

Superb service and trustworthy!

Sa
Review №76

Bar none, the best place to take your Jeep in Georgia.

Ma
Review №77

My favorite mechanics!

Mi
Review №78

Nothing short of fabulous!

Information
6 Photos
78 Comments
4.8 Rating
  • Address:670 Houze Way # D, Roswell, GA 30076, United States
  • Site:http://roswelloutback.com/
  • Phone:+1 770-642-0661
Categories
  • Auto repair shop
  • Transmission shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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