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Roswell Auto Center
10700 Alpharetta Hwy, Roswell, GA 30076, United States
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Roswell Auto Center
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Ra
Review №1

Ive been bringing my cars to Roswell Auto Center for years. I recently used them for break replacement for my land rover. They finished ahead of time and budget. I was most impressed that they called to check on their work 2 weeks after the service to make sure I was happy. 5 stars from me.

Su
Review №2

Excellent service. Great and trustworthy people who recommend the right repairs and service on your car, and do a thorough job on it.

Da
Review №3

They could have sold me the kitchen sink, but they didnt! In fact, it was quite the opposite. Here is my experience:I recently bought a Suburban with about a billion miles. The check engine light was on when I bought it giving me codes indicating that the air/fuel mixture is running lean. I changed various sensors myself hoping it would fix the problem, but had a strong suspicion it was the fuel pump. After nothing I could do myself worked I took it in and spoke with Carl.Carl is very professional and courteous. He took the time to answer all my questions and did not rush me off the phone. Him and his team provided prompt service testing and confirming my fuel pump is bad. They replaced it quickly, setting realistic time expectations, and sticking to it. I also asked them to look at some other areas of my truck, which they did, and said things are in tip top shape. That was the point at which he could have told me xyz needs replacing, but he didnt. Instead, Carl proceeded to explain little things I can do myself to prolong the life of my vehicle.Its never fun dishing out hundreds of dollars to fix a vehicle, but the team here made the experience very pleasant. On top of that there was a very clear sense of honestly which is extremely rare these days, especially at almost any dealership.Thank you Roswell Auto Center, I will be back!

Sp
Review №4

The gentlemen at Roswell saved me from getting stuck on a long holiday weekend. I cant say enough about how great they were to me. I was over heating and crippled into their shop around noon, Saturday of the 4th of July weekend - 600 miles from home. Instead of packing up and heading home to be with their families, they stayed behind and made sure I was safe and could at least return home to my personal mechanic. I have been stuck before and know how it feels he said, while refusing any type of payment. THANKS Carl & Robert!

Do
Review №5

I just got the oil changed today. In n out no problems.

Ar
Review №6

Shout out to Roswell Auto for their honesty. My family (parents and now my husband and I) have been going to them since 1994 and we just love them. My husband brought his car in the other day and when they found the problem they opted to tell us where to get it fixed for free (there’s a recall on the part) instead of fixing it themselves and charging us $400. If you ever need car service and live in the area, please consider using them.

Ka
Review №7

Roswell Auto NEVER fails to provide superb Customer Service. Ive had several family vehicles repaired by them, paying under the cost if original quote.Today I stopped in at 2:00 for an oil change, amazing service & always the best price. Carl is the owner, Randall runs the oil change & emissions department. Great personalities, family owned business & the ONLY mechanic I will ever use. I drive a Mercedes & Im very particular about how my car is maintained.Roswell Auto is top notch in every way!!

Ri
Review №8

Roswell Auto Center is always friendly and dedicated to great service. Call first to see if they are busy if you need to be in a rush, as they dont have appointments. Prices are reasonable and they only do what needs to be done. They will help you with a tow if you need that. They specialize in keeping your car moving for as long and inexpensively as possible.

rm
Review №9

Had ABS/VDC light and BRAKE light randomly going on and off.also were pretty detailed on the tune up / long travel check on the report.

Br
Review №10

We used to go to the dealers for our cars. When we moved our business to Roswell Auto, we saw a dramatic cost savings on similar work but also far fewer needed repairs. They are honest and upfront, it may explain why they are so busy. They take a personal interest in each transaction.

Et
Review №11

Ive been going here for at least 2 years for oil and minor car repairs. I dont have any problems with their pricing or service. However, almost half a million people have died in this country from a preventable disease and no one working here would take the easiest precaution of wearing a mask. I can understand, if not agree with, them taking risks of their own health, but when working in a service industry you cannot take risks with your customers.

Am
Review №12

Multiple cars over multiple years and theyve never done us wrong.

Ga
Review №13

My husband and I brought our vehicle here to fix a simple issue. Our doorhandle was broken and needed a repair. Our 2016 dodge ram was in PERFECT condition besides the broken door handle. When we got our truck back we instantly noticed that now our truck had a new issue with the door locking. We simply asked for them to fix the mistake that THEY made but they refused and asked for more money. Not a fan of greedy people. I Would spend my money elsewhere where there is better service and your cars are treated more careful.

Ga
Review №14

Always friendly honest service and the best prices

Jo
Review №15

Looking for a reliable and trustworthy shop, look no further than Roswell Auto Center. They have done a number of routine maintenance repairs, check engine diagnosis, oil changes and have always been quick and reliable. On more than one occasion they called to follow up with my satisfaction with work that was done. By far one of the best shops around!

Da
Review №16

Great service and prices. This is our go-to spot for car repairs

Ke
Review №17

Ive had emissions checked several places and they are the first to make me get out of the vehical. In this case, me and the dogs and to get out.

An
Review №18

Ive been coming here since 2017 and they never disappoint. Their customer service is always excellent, their prices are fair (I cross reference their quotes with other mechanics and mechanic friends just to check sometimes), and they are always quick to get the job done. As a woman its nice having a mechanic that doesnt make me feel like I could be getting scammed at every interaction and doesnt talk down to me.

Da
Review №19

I drive by a lot of mechanics to bring my cars to Roswell Auto Center. They go the extra mile on every interaction and are always trustworthy and fair.

Be
Review №20

Super nice, they were amazing.

Ni
Review №21

Excellent service and affordable

Ke
Review №22

Very great place, guys work hard to fix your vehicle, I recommend everyone if u in the roswell area

Ri
Review №23

RAC is the best! You can always trust what they tell. It is so refreshing to have an auto repair business you can trust. Thanks for being there for us guys!

Kr
Review №24

They took my car in on a holiday, short notice.. Was already booked up full.. Worked me in... Did an excellent job.. Very friendly, good prices... And the wonderful thing? They called back in a week to make sure I was satisfied and everything was working properly. I highly recommend this business. They will have all of my return business!

Wi
Review №25

Great customer service !!

St
Review №26

Great service. My family has been using Roswell Auto for over 20 years. They are the best when it comes to affordable quality service. They have serviced my passenger van fleet (Atlantas Best Van Rental) since 2013. Great people, very friendly. Randall, Robert and Carl are always very helpful and informative about what needs to be done to repair or maintain your vehicle. I strongly recommend using Roswell Auto for all your vehicle maintenance and repairs. Sidenote: I love the camaraderie of the people working there. Waiting in the waiting room and talking with the personnel always reminds me of times gone by - kind of like the Andy Griffith show with Goober(aka Randall), Floyd, Gomer and Barney.

PJ
Review №27

To the owner who replied to my rating saying your records show I was not a customer - My records (photos attached) show that I was a customer.My experience was not a good one. It wasnt horrible, but it wasnt good. Its primarily due to poor customer service. The gentleman who took my payment was just not very friendly. It may be a one-off, it was my first impression, but sometimes thats all it takes.

Ju
Review №28

Great and reliable place to get your vehicle serviced. I highly recommend Roswell Auto Center.

Co
Review №29

I trust them completely and have been so impressed with their explanations and repairs.

Wo
Review №30

Service never fails, always in and out!! Great customer service always.

Li
Review №31

Very impressed with the speed of service, price & kindness of employees. Will return.

JC
Review №32

Very professional and friendly service at a fair price. If you need someone that you can trust work on your car, look no further.

Da
Review №33

Best auto repair Ive found in Roswell

Ke
Review №34

Super service. Mgr awesome. Will be back.

Br
Review №35

Roswell Auto Center continues to raise the bar of outstanding customer service leading with unwavering honesty and communication. My first experience with this business came when my elderly father brought his car in for a simple tune up. In doing their analysis, they found his car had a minor outstanding factory recall and contacted him saying that in doing the recall repair, that their work would cover a fair bit of the tune up process! Amen to their honesty🙏🏻👍🚗

NG
Review №36

Best service and reliable business in Roswell.

D
Review №37

This has been, hands down, the best experience Ive ever had at an automotive shop. I needed major brake repair, emissions work, and a battery, and they got me in on extremely short notice. Staff is extremely friendly and knows what theyre doing.IMPORTANT: This is a first come first serve establishment, so I highly recommend getting there at opening time. (8am). I will continue to support this business!

Br
Review №38

I came in for a power steering repair, but thats just routine. What really impressed me was the follow-up. After replacing the pump and appropriate hoses, the fluid continued to drain rather quickly. I brought it in for a follow up, and it was discovered that another repair center had installed a faulty fluid filter above the catalytic converter (a fire hazard), and it was leaking. The technician treated my car as his own by removing the filter, replacing it with a straight tube at my request, and using a cleaner to mitigate any fire hazard. The center didnt charge me anything for the follow-up even though it wasnt their issue to fix. This shows high integrity and commitment to the fundamentals of a good business (referrals). I see why they have such high ratings. Thank you, Roswell Auto. I appreciate your service. I came to you based on a referral, and I will be referring you out as often as possible. Cheers!

Ja
Review №39

These guys are simply the best mechanics in the area in my opinion, they have NEVER disappointed me in regards to my automotive needs. Thanks Guys, for all you do. Five stars, not enough!

Re
Review №40

I took a Honda Pilot there for a pre-purchase inspection. They took their time to ensure everything was checked properly. I took the car to the dealer who fixed what had been wrong. I took the car back for them to ensure it was fixed, they checked it again and did not charge me a dime. they were very friendly and professional. Their pre-purchase inspection is $60 which is way better than many places around the area.I will definitely recommend them and will do business with them again.

Sc
Review №41

These guys are great. Carl and Robert are honest mechanics. A rarity. Wanted to check the relays on my Honda civic before having the service the AC, so I wouldnt have to pay for it if the problem was small. They printed out schematics and walked me through the fix, so I wouldnt mess it up.The quotes are in line with other shops, and they always do the service quickly.

Da
Review №42

Had a great experience at Roswell auto center we were out of town 8 hrs away and our A/c lost it’s charge. Carl was so helpful to us we are very great full. Thanks again Carl

Ev
Review №43

We just moved from PA with older vehicles that needed to be registered in GA. These guys were great! They helped us right away and were so great to deal with. They made our first automotive experience in GA so wonderful! Highly recommend their knowledge and customer service. You won’t be sorry using them for service.

Le
Review №44

I had a great experience with Roswell Auto. Carl and Robert took care of the issue with my truck quickly with excellence. I recommend them and will be bringing my truck to them for repairs when needed.

R
Review №45

I have been going here since the late 90s. Although I do not live in the area, this is the only place I will come to for oil changes etc. Randall, Robert and team have always been the best.

An
Review №46

Ive been coming here for almost 10 years and I wouldn’t go anywhere else. I moved 15 miles further and still coming back to these awesome guys. Randall is so funny and so helpful just like the rest of the team.

Er
Review №47

Great service.

Ha
Review №48

An honest auto repair shop seems to be elusive today with so many taking advantage of people but I have to say I truly believe this is an honest, timely and well run repair shop. The prices are great and I have no complaints whatsoever. I highly recommend this shop to anyone looking for a quality honest auto repair shop and is tired of being taken advantage of by dishonest people. 5 Stars

Go
Review №49

Love Roswell Auto center. Honest friendly service. Never sell you something that is not needed.

Gr
Review №50

Great experience. Went in for an oil change and tire rotation. They didnt try to sell me additional products or services. Felt like I found a honest auto center. Thanks for the quality service, friendly conversations, and doing your job well. We will be coming back.

Sc
Review №51

The service advisers and mechanics are very competent and reliable. They place a high priority on client service and satisfaction!!

Bi
Review №52

Carl and Robert are as good as it gets. Great guys with the highest integrity.

Wi
Review №53

Always fair and honest. Never.make up stuff to do on your car just to charge you more. As a result they have more than enough business to make money honestly serving real needs.Oil changes are little more than the competition, but worth it to know work is done right, and they wont be pushing a few hundred bucks in service work that my car really doesnt need.And finally, I always get a follow-up call about a week after any work theyve done to make sure Im happy and the car is running right. It almost always is.

Da
Review №54

Fantastic work. Honest and helpful.

Pa
Review №55

Their motto of service with honesty and integrity says it all.Overall very pleased with my experience with Robert at Roswell Auto Center.I had a brake issue diagnosed and estimated at a local VW dealer and after the cost estimate ballooned with additional items we took the advice of a friend of my wife that highly recommended Roswell Auto.After a detailed inspection by a very well qualified technician it was determined that the problem of my spongy brakes was a leaking hose between the vacuum pump and the brake booster.Not only was the diagnosis and repair spot on but the overall savings in the repair expense was very significant.Our expense went from a dealer estimate of almost $2000 in questionable repairs to approximately one fourth of that amount.As a first time customer Ill be a long term customer coming back for more Service with Honesty and Integrity.

Co
Review №56

Been going to Roswell Auto for over 20 years. Nothing better than a mechanic you can absolutely trust and does quality work. That’s what you get with Roswell Auto.

Mi
Review №57

Have been dealing with Roswell Auto Center for 8 years and have never seen a shop this honest and going out of their way to satisfy a customer. They are a very busy shop and offer free shuttle rides to local customers who need to leave cars for repairs which has been a great help. After seeing their high marks on Kudzu and Angies List, it is easy to see why they are so busy. Have recommended them to many friends and family.Mike

Ri
Review №58

In the mid 90s I established a relationship with a major Atlanta Tire Company that services cars in addition to tire sales. This company advertises a lot with Atlanta Braves, I trusted them for 22 years. For many years Ive also taken our cars to Roswell Auto Center for emissions testing, paid attention to their services as well as the Ten Commandments rightfully displayed on their lobby wall. Back to the tire company, in December I took my daughters car to them for a battery issue. The company I trusted called and said it was simply a bad battery but, there were are issues with the car. $1,320.00 worth of issues??? I instructed they do nothing and took my car to Roswell Auto Center. The battery issue was being caused by a secondary electronic component, which the tire company later acknowledged they were not capable of diagnosing ( a new battery would have been ruined) and no, the other problems the tire company stated existed in fact did not. Simple Greed or Incompetency on their part - neither are acceptable. My daughters invoice was $244.00 vs $1,320.00. Roswell Auto Center lives the word; Thou Shalt Not Steal

Wo
Review №59

We just moved from out of town and found this gem. Everyone was very professional from Justin, the front desk guy to the mechanics. They told me what needed to be done today and what can wait till later. They physically showed me what my car was doing and never tried to upsale anything. We will be coming back for any repairs in the future!

Ad
Review №60

Beyond honest. With this mechanic shop, you are in great hands. Do not hestitate or worry about the service you’ll receive.

St
Review №61

Randal carl and robert are awesome

An
Review №62

I would never take my car anywhere else. Excellent service every single time I go. I’ve been an extremely happy and satisfied customer for 5 years.

We
Review №63

Great service. Trustworthy.

Er
Review №64

These guys are awesome. Both the quick serve oil change building right on Alpharetta Highway, as well as the auto repair shop located just behind it. Very ethical, and will give estimates quickly over the phone. 5% cash discount.

Jo
Review №65

Nice, fairly inexpensive and reliable place to get work done.

Jo
Review №66

Amazingly fast & courteous emissions testing! Will definitely come back!

Gr
Review №67

Honest and prompt! Took my car in the morning with some concerns after getting my check engine light on and getting a diagnostic code from an auto parts. They fixed the problem in just two hours. Super happy my friend who has been their customer for years recommended them!

Sc
Review №68

Do not go here, they tricked my wife into paying about 50 bucks to change an air filter. For those who dont know you can easily do this yourself in 5 minutes for about 10 dollars.Ive been going here for about 2 years and Ill never go back to these thieves.

Ma
Review №69

Very friendly service.

Al
Review №70

We have been a customer of Roswell Auto for the last 20 years. They do an excellent job and always deliver on their word. They have excellent customer service and I wouldnt trust my car anywhere else. Now that my son has his own car, he and his gf take their cars there too. They ROCK!!

Se
Review №71

I shopped around when we moved to Roswell and was pleased to find Roswell Auto Center. They worked on several of our cars over the years. We moved to Maine ( with a 1993 Mazda Miata with 250k miles and 1999 Volvo V70 with 120k ); and drove up without incident.Im very appreciative !

Tu
Review №72

Honest, fairly priced auto service, have been in business there for many years.

Na
Review №73

Im so glad my family and I found this place. We always worry about who we can trust with our cars. We cant afford being taken advantage of but we feel totally at ease here. Thats rare. Thank you guys! You rock!

Do
Review №74

Great honest dependable for 30+ years.

Ke
Review №75

Good guys

Bo
Review №76

Great service. No question why theyre still in business.

TM
Review №77

For once in my life I didn’t feel as if I was raked over the coals by my mechanic. I will definitely return to Roswell Auto Center..

Da
Review №78

Honesty. That is what we all want in a mechanic. A few days ago I had an advisor at a Sears Auto Center tell me I needed my ball joints replaced. I was skeptical because the car drove fine and made no suspension noise. I asked Carl at Roswell Auto Center to verify this diagnosis. He did so for free. He told me the ball joints were tight and did not need replacing. They also inflated my spare tire, turning off the tire light. I will be going back to this shop because they were honest with me.

St
Review №79

Excellent Customer Service. After some initial confusion Carl went out of his way to make things right. Would recommend to anyone looking for excellent service with integrity.

Ja
Review №80

Honest and genuine guys! They were extremely quick and gave good advice about preventing issues that would keep me from failing emissions again in the future. No upselling, just great customer service!

Si
Review №81

Very friendly service I tip the guy who did my emissions

Do
Review №82

Im so glad we found this place. Honest and great service/work. They know their business. We take both our vehicles and also our daughter comes from Dallas, GA.

Li
Review №83

Weve had work done here twice and the employees are wonderful and the prices are very reasonable! We will definitely be back and highly recommend them.

Ri
Review №84

Roswell Auto always does a good job of taking care of my cars and charges reasonable prices. They also dig deeply into the service bulletins to make sure that all warranty coverage is obtained.

M
Review №85

Went in for an oil change..... and only gave me an oil change without trying to sell me anything else. it was awesome

Je
Review №86

Weve had many very good experiences at Roswell Auto Center from regular oil changes to some major car fixes. Theyve been very professional, courteous and the pricing has been very fair.

Ju
Review №87

They have worked on 5 of our family vehicles for the last 8 years. Always honest and charge a fair rate. I always know I can trust their work. They recently completed some maintenance on my suburban and charger me less than half of what the dealership wanted to charge.

Sa
Review №88

10 years + of going to them and they have always done great!

Je
Review №89

Always a quick honest and helpful team. They live up to their standards of honest excelence

Ja
Review №90

Tim, Guy, and Randle are always fantastic honest guys about my car, been coming back to Roswell Auto Center since I was 16. Wouldnt go anywhere else.

Th
Review №91

Very quick turn around time for how busy they are. Carl is a stand up guy, very easy to deal with

RD
Review №92

Good service.

CA
Review №93

QUICK AND EASY EMISSION TEST. GREAT SERVICE!!

Em
Review №94

So friendly and they know what they are doing. And for a great price

Ge
Review №95

Trustworthy - you can 100% rely on them to give you a fair price and fix your vehicle properly.

Da
Review №96

Get the best service here. You get what you pay for!!!

Av
Review №97

This was the best service Ive had thus far from an auto repair center. Today I dropped off my car before work to have my alternator replaced. They actually called OReilly and made arrangements to get my replacement alternator even though I was in warranty with OReilly and not with Roswell Auto Center. They exceeded my expectations and expedited the service. When I left work, my car was available for pick up. Great service, especially on a Saturday.

Sa
Review №98

Carl and Robert are great, straight forward, and helpful. They have been fixing our familys cars for 20 years, always at a fair price.

Il
Review №99

Great customer Service, and great service fixing car.

Je
Review №100

This place is great. Honest, trustworthy and fast.

Information
17 Photos
100 Comments
4.8 Rating
  • Address:10700 Alpharetta Hwy, Roswell, GA 30076, United States
  • Site:http://roswellautocenter.com/
  • Phone:+1 770-992-1962
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–3PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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