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Palmer Dodge Chrysler Jeep Ram
11460 Alpharetta Hwy, Roswell, GA 30076, United States
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Palmer Dodge Chrysler Jeep Ram
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An
Review №1

Tony White was my salesman and he was absolutely INCREDIBLE!! From beginning to end he out the customer first! Was extremely attentive and personable. I never once felt that “salesman pressure” that car salesman are known for. He has become more of a friend than a salesman. Everyone at the dealership was very nice and obviously customer first driven. Thank you for a wonderful car buying experience!

De
Review №2

Roberto at Palmer Service department thoroughly explained the reason for the recall and what had to happen to make sure everything was in working order wen they were finished. I really appreciated this. It put my mind at ease. I also had my oil changed while there and it was the lowest price I’ve found. Thank you, Roberto and the staff at Palmer.

Vv
Review №3

I purchased a vehicle over 100k trx truck about 3-4 months ago from them they notified me that i have bumper to bumper warranty so i purchased the trx truck and it came with the rhino bar already installed 2 days ago i was driving and it just flew off and damaged the side of my vehicle so i took it to my local dodge dealership they inspected it and advised me i should contact the dealer i purchased it from because the rhino bar was not installed properly they could clearly tell by the drill holes it was very poorly installed so i contacted palmer dodge where i purchased this vehicle and the sales representative i dealt with steve fleming ( I suggest nobody deals with him) told me there is nothing they can do so i asked to speak to his manager he told me they were in meeting i called back and finally spoke with the manager yet he told me the same thing in a very rude manner and told me that they cant do anything about it so now i have to pay out of pocket thousands of dollars for their mistake very disappointed all around customer service was horrible horrible experience biggest mistake dealing with them i would not suggest anybody to purchase a vehicle from them

Ke
Review №4

Willem and everyone at the dealership worked with me to have a great car buying experience. He made sure I was completely comfortable before driving off in my new Jeep, and followed up to check on any questions he might be able to help me with. Great experience.

Ki
Review №5

This Dodge dealership Has great customer service. Every time I arrive I am greeted with a smile and how is my day going. This will be my Dodge dealership for both my dodges for a long time. Keep up the great work Ladies and gentlemen.

Ta
Review №6

Roberto Was Very Straight Forward About The Issue Pertaining To My Compass Trailhawk. Fixed The Issue In A Timely Manner. Also The Gentleman In Parts Was So Quick & Nice About Replacing The Batteries In My Key-fob Although He Had To Do A Little Extra Work. Highly Recommended

Wi
Review №7

Excellent service and attention to detail! I have two Rubicons in the family and I would never take them anywhere else than Palmer.

Da
Review №8

I brought my older Jeep in and they really brought it up to speed. They took good care of me and my Jeep and I would highly recommend them. Hiram was my service contact and he made certain I was fully satisfied. It was a very good experience.

Be
Review №9

Impeccable professionalism of service that do accept humans🍎🥁!!

Ro
Review №10

Took us in after hours Friday. Got to my dead Ram 1500 and did diagnostics, pulled inside gate on Saturday. They replaced broken valve stem Monday . Picked up truck Tuesday morning with a total cost of one day impact to my vacation. Kim and Winston are superstars in my book. Truck has worked flawlessly.

zq
Review №11

I love Palmer Dodge service department! I personally stay out in sandy springs but I would joyful take that drive for Palmer Dodge to service my vehicle. If Im not mistaken the Asst. Service Manager Steve or Steven is the absolute best! He has great customer service, build relationships while customers vehicle being service, great hospitality, hes just excellent at everything he does. Thank you!

He
Review №12

Great folks at Palmer, took care of us and kept to their time estimation which is unusual these days. Gladly go back for our future jeep needs!

Ru
Review №13

My daughters Jeep Compass, which is certified CPO, has had many issues. Including a new engine and radio. The sales process was average. But, I can’t be more complimentary about the service department in how they handled the issues. Especially Roberto is a straight shooter and been a pleasure to work with. The whole team in the back of the dealership is a small gem of friendly folks who all work hard and customer focused. It’s 5 stars for them!

Te
Review №14

Luis in the Palmer service department was awesome, as usual. I got my Jeep back faster than expected. Thanks!

Jo
Review №15

Though Luis in service Dept was very nice, wait times to get work completed, need an overhaul. 3 days just to get headlight replacement. Also, $196 diagnostic charge is too much. Again Customer Service treatment was very good, but the services costs very overpriced. Just being honest here.

Va
Review №16

Hiram is very punctual and knowledgeable. He is very friendly and will explain everything in detail so that you understand.

Li
Review №17

Had a great experience at Palmer Dodge Chrysler Jeep. I purchased a 2021 Wrangler and Lee was very easy to work with. Definitely no pressure sale and I received a very fair offer for my trade. Would recommend!

Ja
Review №18

The car was clean and detailed when I got there. I took a test drive, the staff was courteous and efficient. The paperwork went fairly quickly and I drove off with a FULL tank of gas, not like some of the dealerships who offer only 6 gallons. My commute is definitely upgraded. I do miss the key chains though.

Ke
Review №19

Always take care of me. I am on my 4th car from them and they are the best

C
Review №20

Everybody is always really helpful when i come in for service appointments and they are pretty well organized. They do what they can to take care of you through transportation options and other means. I also found out recently that I can make appointments online with specifics of what Im coming in for. Ive really enjoyed doing business with them. 🙂

Re
Review №21

To say the very least- this dealer (Kurt) provided professional guidance and was more involved in helping to understand their products in a casual and unobtrusive manner. Ive always had my cars serviced here- this is my first purchase. I regret not having purchased here years ago. This is my 3rd new Jeep, 4th in a lifetime. -

Tr
Review №22

Great experience at Palmer Dodge! Good selection and they know their customer base well! Thomas was great to work with! Got to the point, no fluff...stayed late to get me taken care of. Do yourself a favor and head to Palmer to get your Jeep. I love my Gladiator!

Ja
Review №23

Earlier this week, I worked with Thomas Jackson to secure a lease on a new Jeep Grand Cherokee. Despite arriving near close of business day, Thomas welcomed me with a friendly smile and willingly offered his assistance. Thomas patiently showed me each Grand Cherokee model (some twice,) explaining the differences in each and helping me make the right decision for me. By the time I left, I had signed a lease agreement and was absolutely ecstatic about my purchase. Overall, I had the best experience I could ever hope for all because I was lucky enough to work with Thomas. He’s awesome!!! It was clear he genuinely had my best interest in mind and wholeheartedly plan to recommend your dealership and Thomas by name to anyone in the market for a new car. Thank you for your time and service, Thomas!!

Pe
Review №24

Palmer DCJ and my service technician Michael Stewart were extremely helpful and accommodating from start to finish. Palmer was great, they got me in super fast when all the other metro ATL area DCJ dealerships had 2+ month waitlists for dealer service. They also had a courtesy rental vehicle for me to use which was super convenient. Aside from that, Michael got my vehicle processed quickly and kept me updated by text message with the service process over the next few days. He called me personally to get my approval on the repairs and let me know what my car needed. Fortunately Palmer had all the parts my car needed in stock and they got it fixed in 3 days. All the valet and support staff were very polite and helpful as well. Overall an excellent dealer service experience and I would not hesitate to recommend Palmer DCJ to any friends who needed service or were looking to buy a vehicle.

Je
Review №25

BUYER BEWARE: Chrysler.com showed this location as having a vehicle in inventory that we were in the market for. I called to confirm it was there and told them I found it on Chrysler.com. I took my wife and two young kids and drove an hour to get to this location. We looked over the vehicle (Pacifica Hybrid) and decided to move forward (given the supply chain issues) even though it was not all we wanted. OHHH, then they had us. Two little kids, nice wife, driving a nice vehicle already... and out came the barrel to bend us over. Even though the window sticker had the same posted price as Chrysler.com, they all of a sudden had a $4000 adder over MSRP! Sleazeballs. This dealership exemplifies exactly what people HATE about car dealers. Do yourself a favor and just go somewhere else. Maybe this place will go the way of the dodo bird.

Ju
Review №26

Steve is a great salesman. Good business and great cars on their lot! Will definitely come back to get my upgrade in the years to come! Thank yal!

Ja
Review №27

I had a serious repair issue with my Jeep, and came to this dealership when I couldnt get an appointment at my usual place nearby. The service techs at Palmer Dodge Chrysler Jeep Ram helped me get my issues solved and got me back on the road more quickly than expected. Winston was particularly helpful and went the extra mile.

Bi
Review №28

Very nice people to deal with. Even the personal that was not helping me at least spoke to me if they were in the vicinity I was in. Showroom, the lot was very well kept up. Very clean. The folks that took care of me when I was purchasing my Ram Limited, explain everything that was going on. Erol was patient when I was asking a ton of questions and when we sat in the truck, he knew everything about it. There are buttons and things I am still figuring out and finding on my truck. This Ram has everything. I love it! Great job Palmer Dodge Chrysler Jeep Ram!

Ja
Review №29

I was in Georgia on vacation. I found a Jeep Wrangler that they had on the lot. My first contact with the dealership was with Chad Thomas. Working with Chad was great all the way to the end when I left with my new wrangler! Chad and TJ in finance stayed on top of everything and made the process seamless. They really are a great team!

Br
Review №30

Two other dealerships said there was no fix and I had to wait for corporate engineers to figure it out. I also couldnt get in to see a mechanic at one of those dealerships for a month. Palmer Dodge scheduled me in 2 business day and fixed the problem in less than two days. Roberto was great.

Ky
Review №31

Zach was an absolute pleasure to work with and was accommodating the entire way. He was the perfect gentleman throughout the process and was never pushy which was much appreciated. Thank you to the whole team!

Vi
Review №32

I love this dealer and my service department. My service agent was amazing always kept me inform on the progress of the car and gave me options on what to addressed now and later with my car. Like always is the only dealer I go because of the quality of customer service. Thank you again Victor

Ro
Review №33

The manager and staff always take great care of me! I drive out of my way to visit Palmer because of their impeccable customer service!

Ch
Review №34

My previous experience was not very good, however, I decided to give Palmer Dodge Chrysle r another opportunity to make things after I shared my concerns. Thomas took Awesome car of me on my returned visit on 08/23. Thomas thank you so very much for going out of the way to treat me like a valued customer. Thomas you turned a bad situation around. GREAT CUSTOMER SERVICE Thomas 👏 !!

Na
Review №35

I purchased my Jeep Grand Cherokee at Palmer, and I have had all of my Maintenance done at Palmer, also. The Service Staff is always welcoming, informative, patient in answering all questions. I am greeted with my name, and they even remember me when I return to pick it up at the end of the day. I highly recommend the Sales and the Service Staff at Palmer.

Da
Review №36

Came here looking to buy a car in my name. Sales person Willem Cashman was very helpful, friendly and trustworthy. Helped me find the car I want, at the price I wanted. Chris Boozer was great help when it came to signing and helped me get a full understanding on everything and put it in his perspective as if he was buying. Friendly people, understandable the prices are little high but they got me a good deal. Would definitely recommend buying from here.

As
Review №37

I bought a brand new 2021 dodge charger 392 and it was due for an oil change so I went to two different locations where they did nothing but miss up stuff on my car. However, I was able to get the car back to Palmer Dodge and Mr. Jody the owner and Mr. Roberto in service made everything right and they were even understanding of my frustration with the other shops. I recommend this company to everyone they will make it right you just have to have patience.Thanks Palmer Dodge!

Da
Review №38

I had a truck picked out at a different dealer but it wasn’t optioned exactly what I wanted. I went to mopar.com and listed all the options and color I wanted and Palmer dodge came back. I never would have thought I would buy a truck on line but I entered my info and thought I would at least talk to them. I got a call the next day (Saturday) and spoke with Lee Brown. I have to admit it was the easiest vehicle purchase I’ve ever made. Lee shot straight with me from the beginning. He said what he meant, and meant what he said. He communicated with me throughout the process. I love my new truck Lee. Thanks for being a standup guy, I’d recommend you guys to anyone looking for a new Ram, Dodge or a new Jeep. They even delivered it right to my driveway and picked up my trade. Thanks to Chris and ‘Ryan as well. I got a fair deal and all my expectations were met.

Ku
Review №39

I made an appointment online and drop my keep off the night before my appointment. When I called the next day I was informed there’s a 7 day wait to have my car even looked at/problem diagnosed. I was also informed that my car had to stay on the lot and I could not drive it for those 7 days or I would lose my place in the queue. How absurd

Ro
Review №40

Exceptional top tier professionalism by this dealership team - all the way around! Got to the point where it seems as though sub-standard is the norm in many dealerships... Upon arriving at Palmer in Roswell, my daughter and I were pleasantly surprised and impressed. Clean, organized, well run, friendly and positive atmosphere. Steve was terrific and an incredible vault of 27 years of experience and knowledge, really provides in-depth vehicle tour. He was all about ensuring we fully understood the vehicle; made a fair and generous offer, and was extremely thorough as we managed to steal his time late into the evening. DJ, as well, was very professional, organized, efficient and effective as we closed in on the financial final arrangements. In sum, this is the way all dealerships need to operate. We couldnt be more pleased with the standard Palmer sets, and coming from a non-Chrysler guy - they may have inadvertently created a fanboy... You will not be disappointed, see for yourself!

Wi
Review №41

I love the way they take care of me without trying to make me pay for everything. Great customer service!

An
Review №42

The sales staff and management at this location is superior. I appreciate the help in purchasing a much needed vehicle for my daughter!

Mi
Review №43

As usual my I was in and out quickly. All the employees are very professional and courteous.

Ty
Review №44

Hi have purchased a few vehicles through this place, the latest was a 2016 Ram 1500. So far it has been a great truck, had a few issues right when I got it and they jumped in an took care of them no problem. Roberto in the service department is top notch and went above and beyond to take care of things while they had my truck, he provided a loaner and made sure nothing was over looked. He is a great guy, and so are the rest of the team members here. Thanks everyone!

Ev
Review №45

Luis was very attentive, communicated well and was able to get me into a time slot at the last second. Definitely above and beyond!

Aa
Review №46

Had a really good experience during my first visit. The staff was kind and courteous and the work performed was satisfactory.

Th
Review №47

Nick, Mike, Ryan and Richard were all awesome! They were engaging and very knowledgeable about there products. There was no moment I felt like I was being sold something, instead it was clear they were helping me to understand what was available and best for what I was trying to achieve.Nick was great, he helped to work the deal and gave a fair deal for the two vehicles I traded in.Mike knew his product and his team members item specific knowledge and was able to move quickly towards our goal.Ryan listened to my goals for the build and was able to start working to secure pricing and understand availability of parts right away. He is knowledgeable about the lifts and was able to keep us from spending money when we didn’t need to.Richard was quick with the paperwork and knew the warranty information like the back of his hand. Quick and painless!So clearly I’m a fan. This team is so great to work with. I tried to engage other jeep dealers in prior weeks and I was met with ego, complacency and indifference. The Palmer team made buying a jeep fun. These guys are passionate about what they do and truly care that their customers leave happy.

Bk
Review №48

This dealership is THE dealership! Whether you’re purchasing or getting your vehicle serviced, this dealership goes above and beyond. Barbra at the front desk was so pleasant! And Richard in the parts department was extremely knowledgeable and helpful! He assisted me more over the phone in a day than my local dodge dealership did all week! Michael in the service department helped me quickly schedule an appointment for my vehicle and assured me that it would be completed in a timely manner! Overall I would recommend Palmer to anyone in the market for a Dodge, Chrysler, Jeep or Ram. You won’t be disappointed.

Je
Review №49

I was very satisfied with the selection of vehicles. Buying my new truck was a great and easy experience. Very professional and always seemed answers to my questions to ensure I given the correct information. I didn’t even leave my house and they made the entire experience extremely convenient.

Am
Review №50

Best dealership repair service experience I have ever had. They go above and beyond and fixed my Jeep right the first time. I will definitely returning in the future

Ka
Review №51

Dealer work tends to always be more on the pricer side. But overall I am satisfied with Palmer, have done most of my service work there, but one repair I saved $1600 by going to a local shop.

Da
Review №52

My Ram 3500 had fuel pressure issues. I was pulling a 44 RV up from FL on our way to Ohio. My wife, 18 month old daughter and pup were stranded with no way to pull RV any further. Roberto Del Campo and the Palmer Service team went above and beyond to squeeze us in, diagnose the problem and get the truck fixed asap so my family could continue on our 4 week trip. Cant thank them enough.

Ma
Review №53

Got an oil change. The have a great price on oil changes if you want to pay for three in advance. $69.95 for three oil changes is 23.32 per oil change.

Er
Review №54

I was traveling in the neighboring Atlanta area more than 5 hours from home when my van alerted me of an engine issue. It was after 5:00pm on a Friday afternoon and I was fearful that I would be stranded and unable to return home on Sunday. Thankfully I found Roberto who jumped right in and handled everything. By 6:20 on Friday evening he had diagnosed my issue, found parts and had scheduled my repair for early the next morning. He provided his contact information and checked in with me frequently. In less than 12 hours ( on a Saturday no less) he had completely resolved my issue and had my van running great once more.This was phenomenal customer service and I highly recommend Roberto and his service team for anything you may need! Thank you Roberto!!

Ju
Review №55

Since moving to Johns Creek five years ago I have all service on my Jeep Commander done at Palmer Jeep. They are customer oriented and have a great service department

Ky
Review №56

The service department her is wonderful! I called to make an appointment for a fluid leak when Ed Voyles told me it was a 2 week wait and Palmer had me in the next morning! They diagnosed and fixed the issue within 2 days AND provided an inexpensive loaner.I will ALWAYS go to Palmer! They earned themselves a lifetime customer!

J.
Review №57

It was my daughters first time bringing her vehicle in for service. The service technician Thomas explained the entire process to her and what to expect. The vehicle was completed in a timely manner and she was very satisfied. Great experience

Ja
Review №58

This was my first service appointment at dealership. It was very easy to schedule and drop off. Louis did a great job making sure I was taken care of and that all work was completed to my satisfaction. I could not have been more satisfied.

Jo
Review №59

Michael and all of my points of contact were very helpful throughout the process.

Ki
Review №60

Do not recommend. Found a trackhawk at their dealership I was willing to drive 18 hours to pick-up. We talked about leasing the vehicle and possibly getting it shipped to my location. This was a done deal, I was GOING to buy this car. Next thing you know I’m getting a text LYING about the price of the vehicle. I took screen shots of the Ad on autotrader. He tried telling me that the actual price of the vehicle is $113k. I’m well aware of what it cost to build this vehicle and the listed price was on point for 102k. He lied and said he has no control over the price on autotrader which we all know is false. I guess selling a $102k car wasn’t enough for this dealership. My contact at the dealership was Erol. I avidly do not recommend. Also have screen shots of the conversation where he LIES about the price on autotrader. See attached photos of the listing and conversation.

Cl
Review №61

Great experience in a challenging car market. Was able to order exactly what I wanted with the help of Davis! Cant thank them enough for the great work they did.

Er
Review №62

Bought my 2020 WILLYS Wrangler here...everything from the sales process all the way through my routine service have been impeccable! Always a great experience and will continue to get my business.

Ma
Review №63

I wouldn’t trust anyone else! The guys here are phenomenal and always trustworthy. I will never buy a car anywhere else.

Ja
Review №64

April 3, 2021- I came in to get my front brakes replaced. I asked if I needed new rotors as well. Hiram said no, the mechanic would cut my rotors down and just put the new brake pad on the cut down rotors. They recommended many additional services, but I only moved forward with the brake fluid flush.As soon as I left the dealership lot my ABS light came on. I went back to the dealership and Hiram tells me that cars just have issues and pleads his case on why its not the service centers fault that my light came on.I emailed the service manager & dealership owner about my experience.April 8, 2021 - I return to dealership. The service manager David arranged a complimentary replacement of my sensors. I left and I know they did something differently because my car was riding smoother, or so I thought.April 21, 2021 - I purchased new front rotors from an alternative service provider after a scraping sound (like I needed new brakes or rotors) became constant and unbearable. My front rotors were cut wrong and completely damaged.This has been the service experience from hell!! The aftermath of one service created an entire month of vehicle chaos for me. I had to warn potential customers (especially female with out of state tags) that they will be completely ripped off if they schedule service at Palmer Chrysler Dodge Jeep RAM.Update 4/27/21: David and Hiram completely refunded my initial visit. They both expressed their sincerest apologies for my inconvenience.

Al
Review №65

Buyer Beware!Bought a 2015 Mercedes Sprinter van and had it delivered. It was supposed to have been inspected for safety prior to delivery. Upon arrival the Sprinter had a check engine light and pulled to the right. I had to take my vehicle an hour away for service where it was found to have been sold with a faulty NOX sensor and missing two camber bolts in the front end. Also, after the sale, when I asked my salesman, Will Blythe, some additional questions, he slow rolled me until he stopped communicating altogether.I would not purchase another vehicle from this dealership.

Ji
Review №66

Fair pricing and an overall great dealership. Really good communication throughout the car purchase process.

Ji
Review №67

My Service Coordinator was Winston and he did a great job for me. Plus he was very polite and respectful and I appreciate that very much.

Mo
Review №68

I just love how great of a job the service department does and the entire staff are all AWESOME!!! There is no other dealership I rather deal with them Palmer Dodge Chrysler Jeep their honest they do extremely good service work and theyre very reasonable I would recommend anyone to give them a try you would not be disappointed!

Da
Review №69

I had a great experience at Palmer! My salesperson (Juanos Starks) was fast, attentive, knowledgeable and plain spoken! When he passed me over to finance (Chris Boozer) had everything he needed to push the deal through! I was in and out in less than 2 hours! Good job guys!!! 5 Stars

Ja
Review №70

Good service. Good timing. Car seems to continue to run rough at times but I find it difficult to find time to take it back.

Je
Review №71

Great Service! I always take my jeeps here. Reliable and will not try to upsell you on anything that is not necessary.

Ma
Review №72

These guys took care of my issue quickly. I was in and out of there before I could get comfortable.

Na
Review №73

Palmer Dodge has a very courteous and helpful staff. They are very efficient with their service and try to do the best job possible. I have been using this dealership for servicing my Van for last 3 years and always had a good experience.

Ch
Review №74

Best car buying experience ever! Jonathan Moran was a true professional! will buy again

Pe
Review №75

Excellent service, friendly and efficient. Sorted me out quickly. Recommended

Ke
Review №76

Typical bait and switch. The wife ordered a jeep, based on knowing there would be $4000 off or 0% financing for 72 months and that we would be trading in our old car. We show up to get the car thinking all was good. All was not good. There was no 72 month 0% financing. They did not remember talking about a trade in.I told the sales guy that if this were my car I would have left. My wife wanted it, and had waited 5 or 6 weeks so we completed the transaction.I will likely refinance it but the real problem is that I will hate this car every time I look at it.There are a lot of other car dealers you could visit.Lame

Ra
Review №77

Brought our Town & Country into Palmer for service. Luis took great care of us and we received personal attention and care while our vehicle was in for service. Would definitely go back for service or purchase.

Ro
Review №78

We were very pleased with our service experience. They took the time to properly diagnose the problem and kept us well informed throughout the process. They treated us with a personal level of service; we didnt feel like just a number.We will definitely continue to use Palmer Jeep for our service needs.

Ma
Review №79

Took care of my 2015 Grand Cherokee Overland Diesel quickly and efficiently - thanks to Dave and Winston for answering my questions and taking care of my GCO.

ge
Review №80

Great Dealership from sales to parts to the service department. We purchased a brand new Wrangler, had CAI installed and aftermarket rims. couldnt be happier with the experience over all.

Na
Review №81

Great experience with friendly people and prompt communication. If youre looking for a good Jeep dealership in Atlanta, hands down - this is the one!

Tr
Review №82

BEWARE: The clutch went on my wifes Wrangler while we were in Atlanta. We are from Charlotte so we didnt have another mechanic to tow it to that we trusted. Palmer Jeep called my wife the next day and told her that the entire transmission was shot and it would cost SEVEN THOUSAND DOLLARS to replace the clutch and the transmission. We called our mechanic in Charlotte who told us they were out of their minds. We had our Jeep shipped back up to Charlotte ($760 WELL SPENT). The clutch was shot (as expected) and it needed a new flywheel... our mechanic charged us $1900 and said there was absolutely no damage to the transmission. Palmer Jeep knew we were from out of town with no options and tried to take advantage of the situation. I wouldnt trust these guys to change my tires!!!! Id give zero stars if they would let me.

Jo
Review №83

Unprofessional, unreliable, rude!!!!!!!!!!!Made appointment Thursday for service appointment they scheduled me for Monday 31, at 8:30. Arrived place was closed, employee saw me waiting didn’t say anything till 15 minutes later couple more employees arrived didn’t acknowledge I was there waiting. One gentleman that looked like the manager just ignored everyone that was there waiting and went inside. Other person older gentleman in blue shirt bald who drive a black charger pulls up next to us and says service closed reschedule for tomorrow. When asked why would you schedule for today he just through up his hands and said you just have to reinforce tomorrow and drive off. A little professional courtesy. Would rather dive 40 miles then to return to this place....

Ja
Review №84

Chad in sales was absolutely perfect, he made buying a car there very easy and no stress at all. Chris Boozer in financing was superb. Perfect car dealership all the way around. I’d recommend this place to anyone

De
Review №85

Great overall experience with the Palmer team - special thanks to Willem and Eric to helping us purchase our new Jeep Gladiator!

Ru
Review №86

I drove 13hrs round trip to do business with this dealership. I purchased what most would consider an basic truck, however they treated me like I purchased a luxury car. Great customer service by all! Ask for Steve Fleming.

ji
Review №87

Everyone we interacted with was amazing. Very friendly and knowledgable at every turn. They worked to make our experience EXCEpTIONAL!!!

Ra
Review №88

Awesome dealership. Cole Maran was great. Made buying easy. Thanks guys

Li
Review №89

Professional and efficient. Not pushy. Would highly recommend Palmer Dodge!

Ja
Review №90

Our experience was exceptional! Chad Thomas was an awesome salesman. It was very refreshing to be in a dealership where everyone is friendly and helpful. The staff seems to really create a fun and relaxing atmosphere. Best dealership experience weve ever had! We love our Jeep.

Da
Review №91

Great experience. They were helpful, efficient, friendly and professional. I recommend them!

Ji
Review №92

This was one of the best Car buying experience I have ever had.

Ji
Review №93

This was one of the best service department customer service experiences weve ever had. As soon as our car arrived, we received a phone call from a service advisor plus a text message. We did not have to worry about calling to get updates on our car, because we received phone calls with any updates. I would like to commend Michael as well as Louis. Thank you so much for such a pleasant experience.

Mi
Review №94

We went to Palmer to have work done on our Jeep and they were amazing from start to finish. Winston in services got us in the same day we called. He made sure we received a rental Jeep that same day and we were in and out the door. He communicated promptly and efficiently and they did a great job on our jeep. He even fixed some minor issues that we didnt notice.

ja
Review №95

Highly satisfied with my experience at Palmer Dodge Chrysler Jeep Ram! Willem Cashman was exceptional throughout the process, very knowledgeable, professional, basically a car buyers dream! He gave me a good price and honored that exact price when I arrived at the dealership. I even enjoyed my time with Mr. Richard, the finance guy! Highly recommended!

St
Review №96

I just purchased a 2021 Jeep Grand Cherokee L Overland at Palmer DCJR and had an amazing experience. Erol Alkas assisted us with the purchase, and was very knowledgeable and answered all our questions. Not once did we feel like we were being pushed to make a purchase or rushed into it. We also had a great experience with the Finance Manager, whom made the process easy and helped us stay in our budget. I truly recommend anyone interested in a Dodge, Chrysler, Jeep, or Ram to go to Palmer.

Le
Review №97

Very helpful, responsive, professional. Excellent service

C.
Review №98

Went to this dealer and purchased a new ram. I was in and out with the payment and vehicle I wanted. The staff is friendly, helpful and everybody was about business. My sales guy Winston was great. Buy from here!

Ji
Review №99

Kurt made this car buying experience incredibly easy. I am thankful for his expertise and understanding my time is valuable. Great experience.

Gu
Review №100

Winston in service was professional and helpful. Very satisfied!

Information
100 Photos
100 Comments
4.4 Rating
  • Address:11460 Alpharetta Hwy, Roswell, GA 30076, United States
  • Site:https://palmerdodgegeorgia.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb
  • Phone:+1 770-410-1111
Categories
  • Auto repair shop
  • Auto body shop
  • Auto parts store
  • Jeep dealer
  • Chrysler dealer
  • Dodge dealer
  • Oil change service
  • Ram dealer
  • Used car dealer
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Offerings
  • Car rental:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Debit cards:Yes
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