The two guys that helped me at Gravity Autos were amazing! They answered any and every question that I could think of. They were top notch! Jay showed me everything that I needed to know about my vehicle. I would greatly recommend Jay Holloway if you’re looking to purchase a vehicle from Gravity Autos. Last but not least, Mr. Tory is the best Sales Manager at Gravity! Come check them out, you will definitely not be disappointed!
Great experience at this dealership. Blake was awesome with answering any questions we had and helping anyway he could. Also Allen was great with financing. Overall we are happy with our purchase and hope to enjoy our new vehicle.
Amazing experience. They worked quickly and got us in and out with no unnecessary haggling. I fell very good out the fairness of our trade in and new car. Highly recommend
Blake Som was absolutely amazing! He went above and beyond to make my buying experience pleasant and wonderful. Alan, the sales manager was also great and willing to work with me to get my payments where I wanted. I would highly recommend Gravity Autos to anyone looking for a great car buying experience!
Moe was very persistent in getting my business. He handed by purchase with the upmost respect and and professionalism. I walked in not knowing what to expect and left with my dream car in less than 2 hours. What a wonderful salesman and gentleman!!
Waleed & Kash took really good care of my mother and I, when we drove down from Tennessee to get my car. That i love very very much. Waleed took time to make sure he showed me everything about the car, let me test drive it to see how she drives, and he also made sure i knew how to work the back up camera. He put gas in my tank and washed the car for me, so she was ready for the road immediately. Thank you again Waleed and Kash, they were an absolute treat! 10/10 recommend!
Great experience buying my truck here! Jay was awesome and very helpful and made the buying process easy. Highly recommend doing business here
I recently purchased a vehicle from Gravity Autos in Roswell, GA and I must say I was highly impressed with the level of service I received. I live in NC and it was the best deal by far I found for the particular vehicle I was looking for which was a 2018 Audi SQ5. So it was definitely worth the drive of me getting it.My sales rep Valeria was great and showed great customer service and did everything she could to make the process as seamless as possible, especially with me being out of state. She kept in constant contact throughout the process. Everything was pretty much good to go when I arrived that morning, just had to complete paperwork. Big shoutout to Kash as well who was my finance mgr! He was thorough and precise with everything and he also made sure the process was seamless and care free.I would highly recommend giving this dealership a try whether you are in state or out of state. They will take care of you and meet all your needs! THANK YOU GRAVITY!!
Tory Sesson, Blake Som, Ricardo and Alan had great customer service. They made sure that I was comfortable with vehicle and the price of the vehicle. Blake gave me its personal cell phone number for when questions and always has a smile on his face. Torry was very informative during the car buying service and answered all of our questions. Alan continued to find ways to bring us savings to ensure we could leave with the car. Ricardo was very informative on the payment and was to save money. I will definitely recommend their services and ask for them on your next purchase.
I had an awesome experience!! Mo was amazing, helpful and got me the best deal! They have definitely won a repeat customer!
Hi, Am giving Moe 10 stars but l can only do 5 stars . The best car salesman l ever met, it started from my call to the dealership to seeing and picking up the right vehicle and smooth transaction went like butter
Speechless! Moved from NY recently with less than perfect credit and needed a car within 48 hrs. Valeria, Kash and the gentleman who processed my application were extremely professional, polite, transparent and helpful. I got a car and drove home in 2 hrs! They are incredible!
To say I am happy with my purchase is an understatement! Waleed was patient and not pushy! I came in knowing exactly what car I wanted and Waleed did everything he could to get me the car of my dreams. Everyone at the dealership was kind even Joe in Finance.This is a family dealership and it felt phenomenal to be able to experience a great car deal without the extra!
Thank you Jonathan and the team at gravity for helping me in my new bmw! Highly recommend them please ask for Jonathan!
Got a great deal with the finance manager Kash. Thank you for getting me all together into the vehicle I always wanted
I recently purchased my car from Gravity auto sales and it was the best experience Ive had purchasing a car. I am an out of town buyer and my salesman Jonathan made the process very easy. He sent me several pictures and videos of the car to make sure it was exactly what I wanted. We were able to get get most of all the paper work taken care of over the phone, and they even picked me up from the airport when I arrived. The car looked amazing and the service was great. Go see Jonathan he will take care of you!
My experience with Gravity Autos couldnt have gone any smoother. Also I would like to acknowledge and thank Waleed, my sales agent and Cash, the Finance guy who helped me get the best possible deal. My gratitude to you both and last but not the least, the sales manager who closed the deal. Thanks to all of you.Ron
Highly recommend working with JC. He made the buying process simple, fun and was a pleasure to work with.
When you go ask for Moe. This guy has integrity, and do just what he say. If he can’t he’ll let you know. Great experience!
I’ve purchased two cars from Gravity Autos. Although, the cars were bought from different locations; my experience was great each time! My most recent purchase was made with Mo at the Roswell location. He’s awesome and extremely patient!!! My first car was purchased with Eric Williams at the Sandy Springs location. He’s awesome and great to work with as well.
Bought a car from here and the staff was more than amazing. Everyone was welcoming and answered all our questions. Especially Valeria and Torry, they were great at helping us stay within our budget and getting us the car we were looking for.
They’re inventory is PHENOMENAL!!! The service is fast and Friendly. The vehicles have low mileage and are very well kept. I would HIGHLY recommend!! If you go there definitely go see Monet!! She’ll take care of you!
Great staff, friendly, and quick transaction. Valeria my sales rep made it very simple to buy the car that I wanted. The sales manager was kind and was willing to make a great deal, so its win win for both of us.
Moe and Kash were extremely helpful!! Highly recommend Gravity Auto and their employees. All around great service. Very happy with our new car!
For my first time buying a car the sales rep was awesome.. Shouts out to Moe for all the assistance and the ability to reassure me that all was going to be okay… Not to mention the fact that he is a Sagittarius lol… Very friendly environment, nice down to earth salesmen and good hospitality… Moe if you ever see this you’re the man, I salute you sir and the world shall know your name…
I had a great experience buying my car. Jonathan (salesperson) & Tory (finance) were great and ask for them when you go. The customer service was excellent and they worked hard to make sure the deal was closed. I highly recommend Gravity when purchasing your vehicle. I will definitely be back again.
I recently purchased my dream car from Gravity Autos Roswell and Moe made the experience super simple. Great test drive, super patient, and overall great sales rep who made sure I was taken care of. Shoutout to Moe, if you’re looking for another vehicle make sure he’s the one taking care of you.
I just recently purchased a 2019 Genesis G80 on 9/18/21. The staff was extremely friendly & helpful. My salesman was JC. He was extremely helpful & knowledgeable. He took the time to show me how to work every feature on the car. Alan assisted him in making sure I got the best deal possible. I highly recommend this place for your next vehicle purchase. Make sure you ask for JC & Alan. So far, my experience was great overall.
Ellie did and awesome job in the services department! Highly recommend! Very professional and helpful… would recommend this place all the time. Thank you again for your services
They get 3 Stars, because inventory is decent, my SALES person, offered me far less than my car was worth ( Wholesale) on a trade in. Plus he didnt finish the Job at hand.. Come on JOHNATHAN, people can trade down, but surley, make sure you dont move on too next Client. Call me still waiting.
Ellie did a great job in the services department! Highly recommend. Very professional and helpful. I will recommend this place with no doubt.
Had a great dealer experience with Valeria Larrotta, she really knows her stuff! Would definitely recommend her for future endeavors.. Outstanding salesperson!
I trade my 2 cars with one. Valeria and Torri were able to lower the base amount of the car and also were able to raise the trade value.Highly recommend reaching out to Valeria for any future sales
Highly recommend! Fast transaction, staff is knowledgeable and kind. Love my new car! Ask for JC at Roswell, you won’t be disappointed !
Wowww! This is a beautifully designed dealership! My salesman was Marco he was absolutely amazing he attended to my every need and closed my deal before I even arrived all I had to do was sign and drive! If this brand had their own brand, I would buy it hands down!! Also I would like to thank the service manager the way he delivered my new Porsche was better than at PORSCHE! I truly had a Wonderful buying experience!!! I seriously recommend this dealership and it’s staff of professionals.Thanks to everyone!Peace & blessingsJones
Moe is the best, handled my sale flawlessly. Here I was thinking about going on line to get a car, but I am happy that I came into Gravity Autos. Moe, thanks!
Gravity Autos Roswell is one of the best auto dealership that I have done a business with and because of their awesome customer service, I still rely on them for any problem that I come across with my car. Danny from sales and Conrad from service are the two people I would highly recommend and they will always make you feel like a family. However other folks working there are equally great and you wont regret working with either one of them. This dealership has vast collections of cars as per your need from economy to luxury brands and it is the place to make your dream true. They made my dream come true and they will do everything that they can to fulfill your too.
I bought a my range rover here today and had an absolutely amazing experience. I am a spanish speaker and know very little english and my Sales Person Valeria helped me through every step of the way. She translated the entire time even in finance. I would recommend her to all of you! Also the finance manager Kash was amazing and helpful in getting us the best warranty and prices. Overall I am very happy with my purchase!
Had a great experience here at Gravity Autos Roswell working with Moe Mansour. Very great guy and he was super helpful throughout the entire process. Very pleased with my new car!
I recently bought a 2016 Honda Accord from Gravity Auto Sales. My salesperson was Vincent Williams. Im very pleased to say that I was and continue to be, as happy as I could be with my car and our transaction. I live in Tuscaloosa Alabama and had never imagined buying a car 2 to 300 miles away and never saw nor drove the car.Vincent assured me that there was nothing about this car that should have concerns about and that above all, they wanted me to be happy with it and with Gravity Auto and if for some reason, the car made it to Tuscaloosa and I wasnt, the we would address it so that I was happy!Im grateful to say that Vincent was correct and theres been no issues with regard to any aspect of our transaction and Id recommend anyone in the market for a car to give Vincent and Gravity Auto the chance to help get you into one. Regardless of what state you may live in. Vincent assured me that selling and delivering good cars out of state was uncommon for them, that they are familiar and do it regularly.So Im pleased to be giving Vincent and Gravity Auto a five star ⭐⭐⭐⭐⭐ rating!
I dont normally write reviews, but in this case I wanted to say thank you for the outstanding service I received. Let me just start by saying if you are looking for a new car, you definitely want to check out Chris at Gravity Autos Alpharetta. This was one of the best experiences I’ve ever had!!!! Never have I met a car salesman so genuine who wants to do all he can to exceed your expectations and go above and beyond to give you a really good deal. Chris was very helpful and never made me feel like I wasnt important because I was not standing there with money in my hand. I felt as though I mattered even though he didnt even know I was a serious buyer. I did make it up there about 20 minutes before closing time. Chris stayed over and did everything in his power to work out a great deal. I left with one of my dream cars at an excellent price and even though I was happy with the deal, after I left he continued to try to get me an even better deal. I went back this weekend and got an even better deal that included a warranty and much lower interest rates. He is genuinely good person and will definitely go above and beyond what is expected these days. I would definitely recommend not only Gravity Autos but Chris as your next sales person to anyone looking for a car.
Poor customer service, wouldn’t recommend speaking to the bald guy “Tory” for anything, and definitely wouldn’t do service with anyone in the building. I’d rather go to another dealership for genuine service. Tory has tried manipulating me for everything to keep my new car I got approved for, I was also continuously begged to change my original review & was bribed a gas tank fill up ticket by Tory to change my original review into a good one that I didn’t feel was genuine and they turned around profiling me & sold me a lemon car and didn’t care to fix it & I sadly had to call my own tow trucks after my car broke down 10+ different times within 32 days of owning the vehicle.
Have any vehicle you purchase from here look at the body panels hook up to the obd system this place erase codes have body work done and dont tell the customer! Then try to upsale you on Cars for more money. Credit, debt to ratio they prey on that want(need) they make it seem like they are helping you please watch your purchase from this company. I watched them cut the resonator off a G wagon who does to a 200k car
BEWARE!!!! This is not where you want to do business. I went in to test drive a pickup truck. After giving a copy of my license and information I get the keys to look at the inside. I told the guy since you have my information, I want to take it for a test drive. He said one moment.when he return he said before I test drove it he has to know how we are going to finance it--through their company, my own bank or paying cash. I told him that I would not be financing through them and I have my own funding. He said he need to run an application or see proof of funding before I can test drive it. I asked why would I let him do a hard pull on my credit when Im not financing through them. He said that is just the way it is. I asked to speak to the manager. The owner came down to speak with me an said that him insurance only covers up to 50k and since the vehicle is over 50k I needed to use my own insurance to cover it if Im in an accident or I need to do a credit application. At this point, this is laughable and insulting. I asked: so you have Cars on your lot that arent fully insured? What about if there is a disaster or they are stolen? He just continued to say that just the way it is. I got the point he was making.
Great service and competitive prices. Mo was very good to work with and I will highly recommend him to friends and family.
So last week I was searching for a 2020 Ford Raptor in Leadfoot gray. I’ve searched everywhere….until I came across Gravity Auto Roswell. I reached out and was greeted by Waleed. From that point on, he treated me like family. Not just a business transaction, but actual family. We did all of the paperwork through email and phone conversations. After a few days, we booked our flight and began our journey to Gravity Auto Roswell in GA. Waleed picked me and my wife up from the airport, drove us to the dealership where he handed me the keys and told me to go drive it for as long as we needed! An hour later, we signed the paperwork and left with a beautiful Ford Raptor. Waleed and the team couldn’t have been any nicer. Everyone in that dealership was beyond friendly and greeted us multiple times! When we are in the market for our next vehicle, Gravity Auto is where it will start with my man Waleed!
Chris at Gravity Autos is keenly aware of the car buying process and truly advocates for his clients. He goes above & beyond to get you approved & in the vehicle you dream of! His knowledge of the car business put me in position to drive off the lot in luxury & style. He is highly recommended!
I worked with Cody and she helped us buy our dream car - an Audi A8L 4.0T. Even though it was Codys birthday, my wife and I felt like the ones who got the present. The car is fully loaded with four massage seats and night vision. You spend a lot of time in a car...why not feel special when you are there?!? Gravity Autos Roswell and Cody can help with that! Thanks Cody!
Marco gave me the best deal up at gravity autos make sure y’all come and do business with him!!
I had an amazing experience with purchasing my car. I love it. Thanks to Eric and Waled for their exceptional customer service and remarkable help. They made it happen regardless of my credit score. Gravity auto Roswell you are the best!!!!
I had a fantastic experience here! Please ask for Jonathan La, he is very knowledgeable and will make sure you are taken care of!!
Jon was great, they took very good care of me, the car was exactly as described and in very good condition, I will definitely be doing business with them again!
Excellent customer service. They go above and beyond to not only find the right car for you, but to also make sure youre a customer for life. Make sure to look for Waleed and Torry. Theyre the best!
Had a wonderful experience! Everyone was very kind and professional! Ask for Moe, he was super helpful.
I recently purchased a BMW M850 from Gravity Autos. I live several states away and have never purchased a car sight unseen, so I was a bit nervous about the process. My experience was excellent. Obed and Allan were very responsive and kind. They answered my endless questions and even Facetimed me to see the car. After the purchase, it was delivered to me immediately. Allan called to tell me about the features of the car which was extremely helpful. Obed has checked in several times since the purchase to make sure I am completely happy. The paperwork was delivered quickly and efficiently. I will absolutely buy from them again!
Best place to find a car for sure!!!!!!!! I had the best service and they gave me an amazing deal. Ellie from the service department helped me and she was a awesome!!
Our salesperson MOE was the best. Very patient. Allen in financing got us in and out within an hour.
Adam really helped my son purchase his first car it was a bmw 328I. He helped us all the way through the whole process. They gave my son the best rate possible and gave him a really first time buyers experience. Gravity auto will help you pay and get you out the door the same day
I am very grateful to the service department for all the help they gave me and the attention I received from Ellie, thank you very much Gravity Autos I would love to buy another car in this place!
Fantastic people to deal with. They are fair, kind and really work with you. Never once felt pressured to buy my car. The entire experience was great. Marco was my salesman and he was great. If you want a great car go here for sure
For the kind of money you’re spending onLuxury cars go to another Gravity location like Marietta because Roswell definitely won’t give you high end service. The car we purchased was poorly detailed, low to no gas and the emission test wasn’t even completed on the vehicle. We had to get a loaner car for some other service to be done and the loaner they provided had no AC didn’t, the car leaked water from the front or from sunroof, cigarette butts were in the car door and it smelled like mildew. The customer service is horrible - we had to continue to call them for status updates on our vehicle - if I could return the car and purchase from Marietta location I would...
I read the reviews and was confused on whether I should get my car from this dealership or not. I have purchased 8 cars from 8 different dealerships ever since I started driving (14 years ago) and was never as happy with my purchase as I am with this purchase from Gravity Autos. The people here are so bubbly. Waleed was the salesman that took care of me, such a professional sweetheart. I told all my friends about this dealership. This car is not the most expensive car that I have ever purchased (Range Rover Vogue 2020) but its for sure my favorite. Thank you!!
Great car buying experience. Obed was patient and knowledgeable. It being a family own business, they really know how to make you feel at home. Would definitely recommend it to anyone looking to buy.
My husband and I recently bought a car from here and had such a great experience working with the people from this dealership. From the beginning to the end of our car buying journey Adam, Marco and Allen were extremely knowledgeable in handling our questions and concerns. We felt very comfortable talking with them and they were very honest and seemed genuinely happy to help us find what we were looking for. We are VERY happy with our purchase. I highly recommend Gravity Auto Roswell!!
Waleed did a great job through the process of the car buying. Such a great person and very professional. He answered all my questions with detailed information that actually help me to finally make a decision to buy the car. I will always recommend him and the gravity dealership.
Thank you so much to the service team for helping me with my car when I needed ! Thanks Ellie for your good customer service
Thank you so much to the service team for being so patience working with my moms car, thank you Ellie for helping her in the process of getting her car service
What a great experience! Thanks Moe!!!! So happy now❤️
Christopher made my auto purchasing experience the easiest ever by far. I called him on Thursday about an SUV I saw on their website. Friday he drove the truck to my job for me to test drive it. We drove back to the dealership. Two hours later, I was on my way home in my new Q5 that I absolutely love. This was my family’s second purchase with Gravity Auto. Awesome customer service!
Is a good place to purchase a car !! I highly recommend this place . Thanks Ellie for give me a great customer service
I recently purchased a Jeep Compass from this location, and overall it was a positive experience. I was a first time car buyer and Waleed was incredibly patient with me and made the process as painless as possible. Everyone we interacted with was kind and answered any questions my dad and I had; they also did their best to work with me and make sure I was happy and comfortable with my purchase. I never felt pressured into anything and Waleed was never pushy, and I greatly appreciated his help! So far I have not any issues with my experience or this dealership, and I would recommend them.
The best car buying experience Ive ever encountered.Attention to detail, clear communication, fast approval/paperwork,Many thank to Chris & Eric plus the whole team! Kudos!
This was an awesome experience. Waleed was attentive, very nice and very professional. He gave us a lot of help. This was a smooth process and I got a great deal. I love my new car. I highly recommend Gravity Auto if youre looking for a nice luxury car.
I only gave 1 star because zero stars were not available. My experience despite the other reviews were horrible. I had spoken with the internet sales representative prior to visiting the dealership. I had informed him of what specific vehicle I was coming to see which was the Audi q5. He insisted that I come out the day and informed me that the cars were selling fast. I left work to make it there only to find out by another sales representative that the car was not even there that it was on loner. He then proceeded to tell me this was not a good car and he would not want to sell it to me. I think that is absurd. Why have cars that you dont recommend anyone to buy? I did speak with Chris and they were all playing the blame game. The appearance of the dealership is nice but the customer service in my opinion is horrible. I wasnt greeted upon arriving and I suggested to them if someone has an appointment the car should have been out front. Had anyone checked and done that then I could have saved driving an hour to see it only to be disappointed.
I just got my maintaince in this location, I was so satisfaced with the service in the front of Ellie and Konrad, they made my day, because they gave me the best assistance in the needs of my car, I was so pleased, thank you guys to make my experience unforgettable
I was given service that was above and beyond what I expected. Chri was very helpful and made sure I had what I needed. Very pleased with this operation.
The Guys at gravity auto were awesome Waleed am Allen gave me the best service. I would recommend them to everyone.
Gravity Autos Roswell is fantastic- I needed help from the service department and Konrad was right on it! Friendly, lovely place to go!!
My experience with Gravity Autos has been smooth and I love my car. Working with Marco has been a smooth and very simple process. He provided me with all my buying options and had my paperwork ready when I arrived to make my purchase. Thank you Gravity Autos and Marco!!!
They are professionals and have luxury cars in perfect conditions. Waleed was an amazing sales consultant and was very helpful.Thanks a lot Gravity Autos Roswell.
I had an awesome experience purchasing my second luxury car from Gravity. Waleed was phenomenal in helping me find the perfect vehicle. He was very professional, personable and knowledgeable. There was never a time I felt rushed or pressured.The family at Gravity were all on point! They worked them numbers, with the banks, to get me the best deal possible, in the price range I wanted. I walked away feeling very satisfied.I will be purchasing all future vehicles from Gravity and I would definitely recommend them.
Great place so far..will update soon.....
My experience with Gravity Auto Roswell was very positive, no high pressure tactics. I am very pleased with the 2019 Range Rover sport that I purchased and with all of my interaction with the sales & finance staff at Gravity Autos Roswell . I have nothing to say, but great things about Marko (sales associate) and Alan Ramada (sales manager). Danny The (General Manager). Gravity Autos Roswell You will be my next stop if Im ever looking again in the near future!I would encourage others to Buy From Them
Had a great experience at Gravity! Ricardo was great and I drove two cars while I was there. This was day one of my car shopping and I wasn’t ready to settle on anything but the exact specs I wanted. Both ended up not being the right car for me but even once I told him about the color being wrong, he still answered every question I had professionally and didn’t rush me out the doors. Thanks to service like that I will be back next time I am car shopping.
Love my new bmw!! Adam was a great sales rep and helped me make my purchase stress free! Thank you!
My granddaughter bought a car from this establishment and it has been a dud since day one needs an extraordinary amount of repair work! This car dealership is extraordinarily corrupt I would not buy a car from here ever or recommend that anybody buy a car from here! Literally the car broke The first few hours of having bought it and they will not make good for it do not buy from this auto dealership
Friendly staff! The salesman wasnt pushy like most dealers. Allowed me to look at my leisure. Lots of nice cars. Highly recommend.
This is such a nice place to get your dream car plus Ellie from service its super caring, she understand everything and help me through all the process. Thank youuu 🙌🏻❤️
I called and called, no one answered the phone.They never sent my car registration. I purchased a vehicle on early May and they didn’t do the paperwork until after I contact so many times on June 10th, then they sent it to the state I no longer live in and I informed them that multiple times before the paperwork was even done. I know it’s possible to have your car registration sent to a different state, my dad has done it several times and it was obvious they didn’t want to do the paperwork again. They should’ve done their job in the beginning. Had to Fedex another temporary tag because the one I had would expire in 8 days. I will never ever purchase a car from out of state again and the bad part about it is that I went it person to get the car and everything went well but I don’t know what changed!!!
I had the best experience here! Waleed was the absolute best salesperson and the dealership was very welcoming!
Great experience. Chris took the time to actually listen to what I wanted and what my budget was. Very pleased with both Gravity Autos and my salesman Chris Hairston.