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Bear Valley Service
10364 Alpharetta St, Roswell, GA 30075, United States
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Bear Valley Service
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Ro
Review №1

I have been driving Land Rovers for 20 years and Bear Valley is the best place in Atlanta to take your Land Rover for service or repair. The guys running it are the same people that maintained my vehicle at Land Rover North Point two decades ago and they really know their stuff. They’re great people and provide great service at a fair price.

Ho
Review №2

I have gone to other places to services my Range Rover and I have been taken advantage of for sure! I can tell you after using Bear Valley I will not be taking my Range Rover anywhere else. Very professional and honest! Prices are crazy good! Just trust me and don’t go anywhere else. They have already quoted me for when I need tires and it’s as cheap as a discount tire as well for quality tires.

Vi
Review №3

Great experience! They are honest and thorough! Whitney and Brett had my Range Rover up and running in one day! Great experience with Bear Valley!! Thank you so much!

J
Review №4

Great alternative to the overrated and unnecessarily expensive dealership. After my last $900 OIL CHG at the local dealership, I decided to find an alternative. Whitney and his staff and experts and always accommodating and friendly. If you have a Land Rover, look no further.

Ad
Review №5

Been using the service for the last four years and Ive had no complaints. They are fair with their pricing and provide the same Services as dealers. Easy to work with too.

Rh
Review №6

I can’t say enough great things about Bear Valley and it’s owners and employees!!! I had an emergency with my rover and the service that I got was amazing! I called and they were able to see my car right away and do a massive repair!!! David Croot went out of his way to help me! Thanks so much!!!!

Sc
Review №7

Absolutely the best place to take your vehicle! Always the best service, and price for the work performed.

DJ
Review №8

Excellent mechanics...Excellent service! Always done right the FIRST time. NO ONE else will touch my vehicle.

Cu
Review №9

I took my 2011 Range Rover supercharged to bear Valley after several other shops looked at it and gave me outrageous pricing to fix my car. I realize these are expensive cars to fix, but I felt like pricing was through the roof. Brett and Whitney have been great and patient with me on trying to make a decision whether or not to repair my Range Rover In the most cost effective manner. in the most cost effective manner.I had some maintenance work done here and it was affordable efficient with great communication. We’re still working through the transmission solution but they’ve been awesome to work with. I highly recommend the shop!

Wi
Review №10

Can’t say enough good stuff about these guys. Very friendly and so honest. They take care of my wife’s car and they always do such an outstanding job. If you’re looking for a local JLR repair alternative to the dealership it’s this place to go.

CA
Review №11

These guys are my go to Range Rover experts. Great prices and Great Service.

Jo
Review №12

These guys were highly recommended to me and my experience was excellent and the rates are far better than i have experienced in the past . They have top quality service and are very professional. I would highly recommend Bear Valley to anyone who needs Land Rover service.

AJ
Review №13

Such a relief to find such honest and hardworking mechanics! Brett and David are wonderful! They WANTED to find the reason my car was making a strange noise, and once found, fixed it without even charging me (the dealer would have charged money per hour to simply look at the vehicle). Turns it it was a screw rattling around. My car is now fixed, and driving better than ever! I bought tires from them as well, and their price was similar to Costco. A+++++ in my book. Honest, reasonable prices, and pleasant.HIGHLY RECOMMEND!

Ma
Review №14

Awesome service. My 2019 Range Rover hit the 1 year mark. The dealer wanted $700 to service it. Bear Valley said that based on my mileage all I needed was a $180 oil change. Even when my mileage is high enough to require the full service, Bear Valley can perform the service at a significantly lower cost then the dealer. All the guys have worked for Range Rover for years. Not sure Ill ever go back to the dealer. Knowledgeable, trustworthy and far lower cost. Highly recommend.

La
Review №15

Excellent customer service

Be
Review №16

Experienced Range Rover/Land Rover mechanics. Great prices and great service. Honest guys!! Right behind Hugos on Alphareta hwy. Go through Hugos entrance to the back up drive.

Ad
Review №17

Great customer service, Whitney took care of me. I got my car in after it stopped me on the highway exit and in few hours Whitney called with details of what is wrong and a summary of the cost. I was expecting an amount 3x more than what the cost to fix the issue. My car was ready in less than 24 hours. Thanks Whitney! I will see you soon for oil change. And I will recommend you guys to other of my Rover friends.

Je
Review №18

Great and very knowledgeable staff. Very professional with great customer service.

To
Review №19

Great service..called them this morning told them my issue..they got me in the same day...very nice people. Will definitely go back to them...

Cr
Review №20

These guys have been great servicing my LR4. So much more economical than the dealership.

Br
Review №21

I am so happy I found them. Range Rovers as so expensive to maintain. They only do what is needed and are incredibly reasonably priced. Not sure Ill ever go back to the dealer.

Ob
Review №22

Great guys real experts.

Br
Review №23

Nothing but great things to say about these guys. They were life savers as an alternative to the stealership up the road. Customer service was great. Price was fair and I loved seeing the lot full of Rovers from all over the years. Highly recommend even if you have to drive a little bit to get to them.

Mo
Review №24

Excellent service. Great working with Whitney! This is the first time in a couple of years - I shouldnt have switched to another shop after moving away! Did great work, very easy to work with and they explain everything thoroughly. Definitely dont get the sense they are honest about the work they are doing and arent overcharging on small things.

Va
Review №25

Top notch service, very friendly and knowledgeable. The only shop I trust with our rovers.

Ja
Review №26

Great customer service. They are honest and extremely knowledgeable. Best service shop I’ve ever dealt with and I’ve had several Rovers over the years.

Br
Review №27

Bear Valley Service was Awesome!! My 2012 Range Rover was not recognizing either of my smart key fobs. I put in new batteries and placed fobs near the sensor but that did not work. I called 2 Land Rover dealers nearby, one never returned my call and the other had no clue what to do. I then called a trusted local service station in my area that does not work on land rovers and they referred me to Bear Valley. After two days of my car sitting in the office parking lot, I called Bear Valley. They referred me to their towing partner (Alpha Towing - highly recommend as well), the car was promptly towed, diagnosed as needing a factory reset and ready within a few hours. Bear Valley will be my go-to service provider from now on. Very trustworthy and knowledgeable company. Thanks Again!!

Wi
Review №28

Great place for Land Rover Repairs. Highly recommend.

Ma
Review №29

Knowledgeable, helpful.

El
Review №30

Brett (owner) is AMAZING - as is his staff. He fixes what is needed, never gouging, never doing more than is needed. He answers the office phone himself. He treats customers like people. I wish all services were as fun as going to see Brett at Bear Valley. (Did I just say getting your car fixed was fun....yeah...I meant that!)

Ra
Review №31

Excellent Work, Fair Price, and Good People. Our Range Rover repair was painless. Quick reliable service. I recommend without hesitation, which is hard to say these days. Would love to bring in my Jaguar if you also work on Jags.

Ap
Review №32

Love having a Go-To shop with great owners to take care of our Rovers. We have four of them in the family. Service is ridiculously quick and thorough. Brett is always quick to let us know what we need to do to keep them in tip top shape but not pushy. The best resource for Rover owners.

J
Review №33

If you need your Range Rover worked on or oil changed, go here, very nice, Helpful, very very affordable, 30% - 50% cheaper than the Dealership. All the Techs and Managers came from a Range Rover Dealer with 10+ years of experience

dr
Review №34

Nice staff. Good work, fair prices. Nice area to travel to.

Je
Review №35

Brett and his staff do great work at a reasonable price. No one buys a LR because they have inexpensive maintenance costs. But, Bear Valley makes driving a LR a little more tolerable on the wallet. I have used them for years and will continue to take my LR4 to them for service.

Ty
Review №36

These guys are great!Brett and David have taken care of my Green 2003 Discovery and Black 2006 Range Rover since the vehicles came out of LR warranty and complimentary service. They always treat my Rovers with great care and me with respect.They are honest; and unlike so many repair centers, do not pad the bill with unnecessary costs.They have always been ready to step up no matter the problem and work with me where I had difficulties.In fact, I do not think of these guys as mere mechanics doing a repair job; I think of them as confidants, dare I say friends, who are trying to keep my Rovers in tip-top shape to last and last. This is what I want. I expect to keep my Rovers for another 10-15 years owning to the fantastic care they receive.You can have these guys service your Rover with no worries. They too are Rover enthusiasts!PS: Tyler Wright is my Google name, I hope Brett can figure out who I really am :)

Wi
Review №37

Very knowledgeable and honest. Took a look at a problem quickly and gave me feedback at no charge.

La
Review №38

Have dealt with Brett and David for about 2 years with my 04 Discovery. They have always been great to work with me on whatever issues my truck had.. I would highly recommend their services to anyone that has a Land Rover and wants fair prices, quick service and honesty. They know what they are doing and go above and beyond to make sure the Disco is taken care of.

Ge
Review №39

Excellent service!

St
Review №40

I have been taking my Land Rover to Bear Valley for 5 years. They always fix my Land Rover quickly and inspect it thoroughly at reasonable rates. Brett and Dave know what they are talking about and their service show it. They have kept my 10 year old LR3 running without any problems. This is the only place to take your Rover to.

Je
Review №41

Brett and Whitney are fantastic. Being new to Atlanta and looking for a reputable Rover shop, several folks suggested Bear Valley. The team is extremely knowledgeable and I’ve found my home for the care of my LR!

De
Review №42

Brett, David and Adam are the best. Great work, fair prices, friendly place, quick turn-around. They have serviced my truck for 207k miles and it runs like the day I bought it new. I will never take my truck anywhere else and I do not live close. They are worth the drive, believe me.

Br
Review №43

Brett & David were AMAZING! Extremely knowledgeable with ALL ROVERS! They diagnosed my car quick and had an estimate back to me in no time. I approved the work and they had my Discovery back to me the SAME DAY! A bunch of stuff too (door latches (both sides) bulbs, lamps, keys, etc.) I wish I found these guys earlier. It would have saved me from all the over charging I experienced at the Dealer. Anytime I need anything done with my Discovery Ill definitely be coming back to see them.

De
Review №44

I bought my first Land Rover (used 06 LR3) last year and bought it not knowing much about LRs. I made the mistake of taking the car for inspection at local shop that wasnt a LR specialist. I purchased the car and turns out that there were a lot of problems with the car. The lower control arms needed to be replaced and the air suspension was faulty (among other issues). But after getting referred to Bear Valley from a friend and getting everything repaired – the car runs so smoothly. I wouldnt take my car anywhere else and they do their best with getting everything done right and at a reasonable price. Truly pros at what they do.

Ta
Review №45

My 01 Disco needed a lot of work. Like most Rover owners, I love my truck, but I had taken it to some other mechanics before coming to Bear Valley. Mistake! I took it to Brett and now shes purring like a kitten! Brett was absolutely fabulous and their service, communication, and quality of work are impeccable. I cant stress enough, DO NOT TAKE YOUR TRUCK ANYWHERE ELSE BUT BEAR VALLEY! You can trust their knowledge and skill.

To
Review №46

Brett and David have treated us so well every time we walk through the door. Honest, fair, and super fast...A++. Do not take your Land Rover anywhere else! Thank you Bear Valley...really appreciate all the great work on my sons vehicle.

Ba
Review №47

My family and I have owned 6 different Land Rovers of the last 15+ years, and I would not take my Range Rovers to any other shop. Brett, David and crew are not only good mechanics, but are all Land Rover enthusiasts. They are very honest, dependable, and do good quality work, no matter how big or small the job. I get every new Rover I buy inspected by them, and they have saved me not only on maintenance and repairs, but also from making purchasing mistakes on potential lemons. Brett was my service advisor at the LR Dealership, and I moved over when he started his own shop a few years ago. Its great to see them doing so well, but its not surprising.

Di
Review №48

Scam oil changes! If you bring your Range Rover in before it’s “scheduled” miles for an oil change, they’ll pretend like they change your oil and then charge you for nothing! I brought my vehicle in for an oil change at 3,000 miles, they told me I didn’t need one yet. I said change it anyway please (older vehicle). They were “finished” in 30 minutes. 2 weeks later I took it to the dealer to have the oils filter checked and they said the oil was not new and the filter was old and dirty. Ripped me off for 120.00 because they didn’t want to change my oil early. WONT BE BACK.

ro
Review №49

Superior Service

Br
Review №50

When you own a Range Rover, you got to have a Guy. These are the guys. Hands down! The best expertise, workmanship and customer service you could ask for. They did things in 2 hours that it took other places 2 weeks.

J
Review №51

On my way back from Arkansas to Savannah when I started to have some engine issues. I was just coming into Atlanta when it got pretty bad. Quick google search and I found Bear Valley. It was about 4.30 so a quick phone call too find out if they were still open was put into action. I was about 30 minutes away with the afternoon traffic, but the guys there said they would wait!!If that wasnt awesome enough, they had me in and out within 30 minutes with my small engine repair completed. Im not very technical but they did explain it to me and had the parts on hand to fix it.Great service, great prices and just brilliant mechanics that really are mechanics and not just parts hangers!!!Highly recommend ;)

Su
Review №52

Highly recommend Bear Valley. Very honest and never try to up sell. Make you feel right at home with every visit!

Ph
Review №53

Brett and David have serviced four of my Rovers for years and years. Ive brought them oddball problems with classic RRCs, D2 and LR3s including routine maintenance. These guys are top class! Highly knowledgeable, honest and fair. Wouldnt take a Rover anywhere else.

Ev
Review №54

Travel 40 miles for great service the best range dealerships in ga. Fair an accurate

Ch
Review №55

After having read all the wonderful, positive reviews about Bear Valley Service, I decided to make the trip from Augusta, GA on May 23, 2016 to have my front brakes replaced on my 2010 Range Rover HSE. The service was exceptional beyond belief and the price was RIGHT! Brett took my car into service right away and 45 minutes later, my front brakes were replaced and my vehicle had been test driven. Never have I been in and out of service within the hour. I too believe to have found my Rover Go To Guys. What an exceptional staff. Can I say bye bye to the Dealer? Yes I can. I look forward to my next trip there for my 90K service.

Wi
Review №56

Cant say enough good things about Whitney and the Bear Valley service team. From my first two visits: Trip 1 - Dealership advised I replace transmission. BV diagnosed and a faulty alternator was to blame. Transmission was fine. Trip 2 - Dealership advised I replace the rear differential. BV looked at it and replaced the diff motor. All in, these guys have saved me right at $8,000 in two visits this year alone. Super honest, highly competent, friendly, and excellent communications.

Te
Review №57

Great service - again!

Je
Review №58

All the guys at bear valley are awesome. Prompt, responsive and really know what they are doing. Highly recommended!

Jo
Review №59

The guys here are awesome, Ive never had to leave my car here overnight (even on large repairs), and theyre very upfront and honest about what needs to be done and pricing. They definitely take a lot of stress out of owning a land rover.

Mi
Review №60

Brett and David are by far the best Land Rover maintenance/repair shop in Georgia, hands down. I totally trust there judgment and expertise. You will never have to worry about your Rover, when it in there hands. Six Stars!

Si
Review №61

These are the best, most honest folks you will ever deal with. They are the only reason I still have my Range Rover!!

Mi
Review №62

Cant recall if Ive written a review for these guys yet or not. If not, its long overdue. We just got our vehicle back this afternoon, after an emergency tow to Bear Valley yesterday(after hours). Brett and David, correctly identified my issue as a bad alternator, simply talking with me on the phone. These guys are professional, affordable and extremely quick in diagnosing and completing repairs. This is my 3rd or 4th visit to this place, and they have a customer for as long as I own a Land Rover. HIGHLY recommended. Give em a shout for any and all of your LR/RR needs!

Ro
Review №63

The best range rover shop i have experienced. Brett is a really nice guy, and he is not trying to rip you off - BRAXTON !!

St
Review №64

They gave us the truth about our LR3. Not thrilled with the truth but Whitney is the consummate pro. I highly recommend Bear Valley to anyone that needs service of thier Rover.

Ja
Review №65

The service was good highly recommend.

Br
Review №66

I wanted to thank Brett and David for the tremendous service you have provided to me over the years. I have recently moved and not sure how often I will be able to make it to Bear Valley for service now; but thanks for all your help on my 02 Range Rover.

an
Review №67

Great service and really nice group of people. Fast and efficient.

Ri
Review №68

Awesome customer service with great service rates!

As
Review №69

These guys are the best. Honest, knowledgeable and will keep your Land Rover or Range Rover running forever 😃

Br
Review №70

Brett and his crew do outstanding work. Theyre exceptionally quick and efficient.

Mi
Review №71

The most reliable Land Rover repairs, and great people!

Sh
Review №72

Brett and Whitney always treat me with respect and never make me feel like I don’t know what I’m talking about when I ask them questions about my car!

Fe
Review №73

Bret and his team are the best. You wont find better service or better prices....

Gl
Review №74

As always!!! Prompt, excellent service!

MR
Review №75

Great customer service

Ma
Review №76

Bret is the man. Works around your schedule and is willing to bend over backwards to reach excellence

Ca
Review №77

Honest.That summarizes what you would like to see when you are looking for serious service.Carlos.

Ja
Review №78

If you are going to put your name on a landrover to drive around as advertisement you shouldnt run people off the road. HWY 140 @ 6pm.

Ia
Review №79

Friendly and professional.

Jo
Review №80

Just like family

Ir
Review №81

Great Range Rover service

Li
Review №82

Friendly, professional and honest

Da
Review №83

Quality, honesty, and competency.

Wi
Review №84

Good lads

Ty
Review №85

Great service

Information
9 Photos
85 Comments
4.9 Rating
  • Address:10364 Alpharetta St, Roswell, GA 30075, United States
  • Site:https://bearvalleyservice.com/
  • Phone:+1 770-645-9035
Categories
  • Auto repair shop
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:7:30AM–5PM
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible restroom:Yes
Planning
  • Appointments recommended:Yes
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