Excellent place to get your car repaired.
Exceptional customer service. Expect nothing less than professional, honest and dependable repairs. I went to Sun Valley because they were highly recommended by my longtime family mechanics at Kelly and Stan Auto. The location is great, easy to find and the staff is welcoming and friendly. They may not be the biggest shop in town but I will say this small company offered superior customer service than what I have experienced at the larger shops and dealers. To me it seemed so much more personal and I understood what was really going on with my car. Everything went as they promised and I was thrilled with the workmanship. From the beginning, James was upfront and very straightforward. He communicated clearly with me about my car repairs and pricing. There was not a claim nor did I go through insurance to pay for my repairs. I felt that Sun Vally took this into consideration when quoting my price therefore making my repairs more affordable. I intend to refer all my friends and family to Sun Valley Collision. I will never go any where else!
Dana Breton was terrific! She listened to me about everything I wanted and needed.They all went above and beyond for me.I was so happy when I saw my car!Absolutely pleased with their work as well as how well I was treated.They followed up with me as they went and made sure I understood everything that was going on.Thank you
Sun Valley Collision did a amazing job fixing up my Dodge dart for me. Highly recommend everyone use this collision shop. The staff are super friendly. They seem to know exactly what there doing and I got my dart back looking great.
Dana was so helpful! It was my first accident and Dana was so nice and answered all my calls and emails through the whole process!! (I called maybe twice a day) I highly recommend Sun Valley Collision to anyone.
This place is awesome and so are the employees! They worked with me to get my car repaired in a timely manner. The repair work including the paint job was spot on; I cant even tell where the damage was. I couldnt have asked for better service and work.
Ms. Mahogony Mo Parker was amazing throughout the entire process. I hate dealing with car issues, but she made it very easy and convenient. She patiently answered all of my tedious questions and was extremely courteous! Thank you so much, Ms. Mo!!
Sun Valley Collision is excellent! They recently repaired our 2009 Lincoln MKX. They did a great job and the service was great! In particular, I want to thank Mo, Darryl and James. Great communication and we’re very pleased with the overall results. They went above and beyond. I give them five stars and highly recommend them to everyone.
Thank you for being so honest. Best price with the best service.
Sun Valley Collision went way above expectations and took great care of me! I was in my first accident and didnt know anything about auto repair and the process. Im a AAA member and was referred to use them by my local AAA, and was beyond impressed. I needed a lot of hand-holding since I didnt know much about working with somebody elses insurance and how the process would work, and Mo helped me out and answered all my questions along the way. She was super responsive both on the phone and over email. When I first arrived I was there with my 2 year old and Mo was so friendly and kind, even though I was still pretty emotional since the accident had just happened.During the rest of the process I mainly worked with Chad, and he was so great about keeping me updated and leaving voicemails and emails for me when needed. They even made sure that they were up-to-date with the quickest way to get claims filled with Allstate and was able to quickly go through all the supplemental processing.The best part of all this was that I was under a huge time crunch to leave town and was told by friends and family that getting your car fixed after an accident takes forever, but Chad, Mo, and the team worked to not only get me my car back by when I needed it but actually got it back to me two days earlier than expected, and with a nice fresh car wash!I cannot recommend them enough as there is literally nothing they could have done better! Thank you Sun Valley Collision!
AAA referred me to Sun Vally Collison. And Im so glad I didnt listen to the other car insurance company. Everyone is super sweet and friendly. It took about less then a month. But you cant rush the process. Thank you, to the amazing mechanics and the staff members. Yall are truly amazing. (:
Excellent job, great, great, service. Overall a very pleasant experience.If I lived in Macon I would still use Sun Valley Collision. Thanks MO!
My truck was involved in a head on collision. It wasnt terrible, but I am meticulous. They were able to put the truck back to better than previous and in a good quick manner.
Very professional staff and the repair work was very high quality. The staff kept me updated and worked well with the insurance company. Their service was far better than other collision shops I have used in the past.Tom Talen owner of Violet Frog
I walked in and was directed to the owner. He came out and looked at my Toyota Four Runner. He graciously informed my that the scrape on the side would come off without any serious work. He then proceeded to go inside, grab a few bottles and a rag, and then clean off the scrapes! Then he recommended I go to Toyota and buy a small bottle of touchup paint with which to finish the other little ding I had. Bottom line, this business was not out to get me for my $. When I have a collision issue with my vehicles this will be the place I will go. Thanks for the great service!
Very Professional, Very Honest, polite, Did very Good Job on my car looks like New. James is very Friendly and knowledgeable person, his all staff is very good ... Especially Pepper He can Fix any thing..... He Delivered my car earlier then promised time... 👍👍Definitely Recommend....
Very honest and realistic. Warranty on a paint job, which is unusual
They are very friendly and always do an amazing job!
Friendly, efficient service.
Excellent Work ...
Great service, great repair job. Sun Valley worked to get discounted parts for my no insurance claim repair.
They were unable to do the work that I needed, but at least they were honest about it and very professional. I would highly recommend them for all your Collision needs.
I was treated very well at Sun Valley Collision. Everyone was extremely helpful.
Attention to detail was great! Would recommend to ANYBODY!