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Eckroth Music - Roseville
3065 Centre Pointe Dr #1, Roseville, MN 55113, United States
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Eckroth Music - Roseville
Comments
Me
Review №1

I rented my daughter a violin at Ekroth Music. They have friendly and knowledgeable staff as well as reasonable prices. We will be going back to them for all of our musical instrument needs.

Kr
Review №2

I went in to rent a trumpet for my son and the staff were friendly, knowledgeable, and answered my many questions. Highly recommend.

Am
Review №3

Weve been going to Eckroth for all of our musical instrument needs since 2012. Always kind and easy to work with whether youre just picking up supplies/accessories or picking out a step-up instrument.

Br
Review №4

I was impressed by there skilled repair technician. Needed the Sax cleaned and it now looks refreshingly new again. Thank you.

Am
Review №5

Super knowledgeable staff that answered all of my questions. I am a very new self teaching violin player and the staff had patiences with very good explanations to all of my questions. Awesome experience!

Sa
Review №6

Knowledgeable and helpful staff!

Cl
Review №7

Friendly staff, great service!

So
Review №8

Very knowledgeable and helpful staff. Prices were cheaper and selection was better than Amazon. Support local companies! Their repair team is quick and thorough, and their sale reps are always eager to help. I will come back and recommend.

Mi
Review №9

We have bought three instruments there so far. The service department is beyond amazing. They are fast, incredibly knowledgeable, and always help our student musicians get the most from their instruments. Garth and Sam are both amazing with instrument repair and fine tuning. This is why we drive 45 minutes to get to them, because we are never disappointed.

Ad
Review №10

I cant describe in words the difference they just made for us. My kid had been playing on various cheap entry level saxaphones for a few years. They were heavy, causing back problems from marching band, and sounded substandard in Jazz band for her talent level. They got us an incredible horn that sounds like nothing before it. They so nice and so helpful. I will never go anywhere else. THANK YOU!!!!

Me
Review №11

Amazing experience here! The staff was so helpful and full of knowledge. Also had our instrument repaired, less expensive than other stores we had quotes from. Plus, they had it done in less than half the time the other stores had said. Highly recommend them!

R.
Review №12

This place is Awesome, they’ve given me replacements to my Cello several times, my Cello broke ( ONCE AGAIN FOR THE FOURTH TIME ), when the bridge broke again ( tonight as of Feburary 16th, 2020, It’ll end up getting a new Cello. Thanks for the horrible Cello Eckroth! I like the Cello.

Li
Review №13

The repair staff are awesome! Very knowledgeable and quicker than expected turnaround time on two repairs/ tune ups on instruments.

Ke
Review №14

Super helpful staff. They know their information and have a lot of great pointers. They have example instruments you can try out before you buy as well. The repair staff is also friendly and welcoming.

Li
Review №15

Good for any band instrument needs, basic strings. Repair guys are fantastic.

MG
Review №16

This company will continue to charge you without renewing your contract from year to year as your child moves into a new school grade, and they will not review the terms of the contract with you leading you to believe that you are purchasing the instrument when you are not. They will steal hundreds of dollars from you, and will continue to charge your account without remorse or scruples pocketing as much as they can. They have no integrity with the way they conduct business. The business office is rude and not customer oriented. Their ways of conducting business are dishonest, inconsiderate and fraudulent. Never again will I do business with Eckroth. They should be reviewed by the BBB, the attorney general, and the consumer protection agency.To the response below: You should prove what you say you stand for, which is absolutely not true. Your business office is rude. Your employees do not respond to calls. No one ever reviewed the business agreement, which was not thoroughly discussed at the time of initiating the contract, and was never renewed on a yearly basis while you pocketed customer money over several years? You say you do not steal?

Bo
Review №17

I have been leasing instruments from this place now for several years and I can honestly say I would never think of going anywhere else. They are very knowledgeable, they have excellent people working there (both sales and repair) and they have excellent customer service. Even when they make a mistake they stand by their word - even when it ends up costing them.

We
Review №18

I had a great experience getting my trumpet cleaned here. Staff was both friendly and savvy, and seemed like people who love their work. At least in my case, the price was lower than what other stores had offered. Would definitely return.

IT
Review №19

Brought in my Daughters clarinet and was able to turn it around in 2 days.Love this store! THANK YOU!!!

Lu
Review №20

Efficient, quality service at a very fare from knowledgeable professionals. Thank you

Da
Review №21

We have always had great service here. The repair shop is very reasonably priced and they do good work. They have a good selection of accessories.

no
Review №22

They have the most awsome people I have met working there they are supportive of whatever instrument you play/what you want to play

Mo
Review №23

Great personal customer service and knowledgeable staff. I have personally worked with them for my personal music needs as well as a music and band teacher in Fridley Schools.

Je
Review №24

Great service, and the aisles are so far apart you can easily swing a sousaphone around but I didnt ask if I could do that so my measurements could be wrong.

Ga
Review №25

One of my favorite music stores because their main focus is not guitars. I go here for Flute and Violin music or accessories I may need and the staff are very helpful and friendly!

Fo
Review №26

The stringed instrument repair guy here knows his craft and Ive had him do a number of cello and violin repairs for me. The work is of the finest quality, and the repair prices are very reasonable.

Br
Review №27

Great staff and service! Roger and Sam are the real deal if you need anything fixed!

Na
Review №28

Helpful, courteous staff at the repair desk

Pa
Review №29

Everytime I stop by or call, they are always nice and friendly.

Jo
Review №30

Been here twice. Both times the staff was a terrific help for me identifying exactly what I needed.

To
Review №31

Knowledgeable, helpful, friendly! Bethany was particularly delightful!

ma
Review №32

Its closer to my route of traveling if I need to pick up strings for my guitars

Ni
Review №33

As always, very helpful folks...

Ni
Review №34

Fast instrument repairs

Jo
Review №35

They are very knowledgeable, and have great services

Sc
Review №36

Excellent support and service

Ni
Review №37

Friendly, knowledgeable and helpful staff...

Sa
Review №38

Not much selection, but had very high quality instruments

Be
Review №39

Great customer service

Ar
Review №40

Great music store

Ja
Review №41

Fa as t and friendly service.

Information
10 Photos
41 Comments
4.7 Rating
  • Address:3065 Centre Pointe Dr #1, Roseville, MN 55113, United States
  • Site:http://eckroth.com/
  • Phone:+1 800-543-8255
Categories
  • Musical instrument store
  • Musical instrument rental service
  • Musical instrument repair shop
  • Orchestra
  • Sheet music store
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–5PM
  • Saturday:10AM–4PM
  • Sunday:Closed
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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