I would highly recommend this company! Joe was fantastic, extremely knowledgeable and very helpful. I will definitely be using this company again for any of my future fencing needs! Kudos Joe! Keep up the great work!
This owner is a tool!!! Do not buy from this guy! Told me he would have my pipe cut and ready to go. Drove a half hour to his shop and he did not have the pipe ready. Got an attitude when I tried to use our non-profits 38 number. Said I didnt have a mask and didnt want to do business with me. Really? What a lousy businessman.
Hello. I had two small sections of fence installed 4-5 years ago. The owner, (owners son?) was very accommodating. The cost seemed about average (a lot!). The man he sent out to do the work was rude and surly. He installed the gate to open in front of the garage. When I stopped by on my lunch, Mr. Impolite grumbled and switched it around leaving some unfilled holes in the post. (It still did not open in the direction I originally planned). Anyway, fast forward to now. The fence has heaved and slats have broken off. The tabs the hold the slats on are very weak. Dont touch it! Youll break the fence! Dont hang a towel on it! Youll break the fence! are heard around the house all the time. I dont understand the heaving. Were the holes deep enough? I expressed the fact that the clay soil was prone to frost heaving at the time of the sale. Ive done some research and shaping the hole as an inverted cone also called belling the hole reduces frost heave. Maybe they forgot to do this. On the positive side, at the same time they installed the vinyl fence they extended a chain link fence and added a gate on the other side of the house. So far it looks OK.Here are some pics that show the beautiful Modern fence .
It was a great experience talking to an down to earth person (Joe) who listened and interjected experienced opinions on what I wanted to accomplish, will be Back!!
Couldnt get into the store because of their high quality fencing 10/10 would recommend
Had a gate and fence installed across driveway 3 years ago. Concrete around post close to home cracked and spalled after first winter. They put a bad patch on that cracked and spalled again after second winter. They refused to fix it correctly and no longer return my calls.Reply to owners comments: A two inch thick chunk breaking away is not a minor depression. The first time they “patched” it, I had to lend the guy my trowel because he didn’t have one! I kept the patch moist by wetting it and covering with plastic. Salt was not an issue so not sure why he mentions it other than an excuse for shoddy work.
I had fencing installed back in 2013 and was looking to have Modern do some more fence work. No I see they are not doing residential. Disappointing I will have to look for another company. I have been happy with the fence and gate for the last 7 yrs. They worked with me on how I wanted it installed and I have been happy with the results.
First off, I want to say what a Great Company this truly is:) They do excellent work and build the best Cedar Panels / Chain Link Gates, that I have seen even to this day:) After reading most of these non-sense reviews, it truly shows the wants / needs of these disgusting people and summarizes on how a small business is suppose to deal with it on a day to day basis. Coming from customer service (let alone being a small business owner), its truly a disgrace how people can be / act when offered a great service or product, which exactly shows ALL of the negative responses! The owner Joe has a job to do. He works extensively hard in a packed 5 hour work day and for his sake (well being), does NOT have the time to offer you free Therapeutic practice for your possible $2.85 fence part! That being properly addressed, ignore the following other posts as this company truly goes beyond on doing a Great Job! Keep up the good work guys as you all deserve it:)
I was there today . Bought 20 pieces of white cedar and 3 2x4 white cedar . The gentleman who helped me was very nice and helpful. Thank you
Amazing this company has any business. Disgusting, rude.Update after their response:They refused to work with me at all. They belittled me when I spoke to them, and refused a refund. One of them sounded like he was on stimulants. When I threatened a law suit, they refunded my $20 purchase. These are swell people.
Good materials and helpful people. We did the installation ourselves but they walked us through a lot of it and exchanged hardware as needed.
Modern fence does carry a wide variety of products which is why I was a consistent customer of theirs. The owner (I believe his name is Joe) was usually fair and helpful. That being said, one day I went there and ordered a black chain link which the owner said he had in stock but needed time to get it out of inventory? He took a deposit and told me a week. A week later when I called he said he needed a few more days. Meanwhile my customers are waiting. After 3 days I called and wanted to know when he will have time to pull the product and without being rude let him know I needed a firm date to tell the customer when we will start. The owners EXACT WORDS were If you do not want to go by my terms I cant help you, f*** this Im too old for this s*** come pick up your deposit! Unbelievable. I came and got my deposit back (he gave me a check even though I gave him a cash deposit) and never have been back since. By the way I found a place that charges less for the exact same products.
WARNING! DO NOT USE THIS COMPANY. I would seriously consider this advice and the other 1 star reviews as you make your decision in hiring a fence company, especially as there are no positive reviews to counter the dissatisfaction expressed in these reviews. Without going into details, we have documentation of a civil action versus Modern Fence Company in 2006 and their current response to my post would suggest caution in selecting a fence company.
Very poor customer service! I spent over $6,000 on a privacy fence about ten years ago. They replaced a few posts last year that rotted. Cost $1600! This year I need a couple more replace, they won’t even do it. Apparently not doing residential anymore.They are never open, hard to get ahold of, and when you do talk to someone, no help at all. Even the fence they installed years ago was a problematic experience. Don’t even bother trying to use them. Even if you are a local Roseville business.
Had them do a gate at two separate houses. Quality work, fair prices, and quick turn around from order to competed project. They use quality materials that don’t sag and look terrible in ten years.
I just had this company put up a full privacy fence at my Roseville home. Top notch professional crew. Fence looks amazing and no mess left behind! I would definitely refer this company to anyone of my co-workers and/or friends that are in need of a quality fence!
Beware! They strung me along for 4 weeks saying their estimator would get back to me week after week. Once they did finally came out to measure, they never got back to me with an estimate. When I call to see what the number came in at, they said they wouldnt be able to take my job due to some commercial project they were working on. Now I have to start all over again and now all of the other companies are 4-5 weeks out since its spring! I just moved into a new house with a toddler and dogs and desperately needed a fence and really wanted to give them business since they did such a good job at my last house. Now I will never work with them or refer them. They are absolutely unprofessional.
I went in looking at some decorative fence solutions from the front of my home and the showed me better solutions than I was thinking of and were prompt and fair with the price and the installation was excellent and the price was highly competitive
I have submitted the online request for an estimate 3 times and have never gotten a reply. It worries me to the point that I dont trust theyd ever come out to do the job since they ignore the request for an estimate. Due to my working hours its difficult to call them before they close at 1pm every day.
He made a gate for me. Good job! Im was happy and the price was fair. Thank you.
We go in to buy a product, they tell us Cash only, we return in 20 mins with cash to buy a product and they lock the doors on us. 45 mins early before their scheduled closing time.
I described what I was doing and they came up with the right solution.
This company is terrible. I had a fence installed 3 years ago and it is falling apart already.The installers left a huge mess after they were done,including mud from digging the holes, and a trail of cement on my driveway. The owners son gave me a truckload of excuses when I called about it. I should have followed my instincts because I had a funny feeling about the salesperson, he was a fast talker and seemed shady to me. DO NOT USE THIS COMPANY!!!!!!!
The always have exactly what i need, very helpful
The price i was given changed 3 diffenent time between the time of first inquiry to time of ordering asked for parts that i was not given Joe was very rude when questioned about the situation i would not recommend using this place
My husband had them come out for an estimate and they never returned his phones calls!
. Customer service is non existent. Poorly installed gate. Had to get another company fence and discovered posts were not seated in cement or pea gravel. Stay away from them.
One of the worst companies Ive ever dealt with came in to look for a part he show me a couple parts and then said hurry up which one do you want to buy after like 30 seconds and then said he has to go to work and he kicked me out