Customer service is beyond unbelievable. their so stingy with everything and do not allow subs. they take FOREVER to confirm orders and never get any of it right. the manager is nice but also not a good manager over all. all of the employees don’t care about their job and are extremely unprofessional and rude, whole location is trash overall because of poor management and lack of care for customer service. overall it’s overpriced and need better customer service
People were no e and attempted to be helpful but this place nickel and dimes you for everything. They dont allow subbing ingredients... If you take something out of your bowl/smoothie and want to add a different ingredient they will change you for that and give you a minuscule amount of it. Asking to add protein... $.75 for a teaspoon of protein!!! Thats like 1 gram of protein.. its a joke! Definitely wont be coming here again..
Feel like i got ripped off honestly. Bought a panini and ginger shot, basically got avocado toast, and lemon juice. Over priced, small portioned healthy food
Ordered an immunity bowl here today, a $14 item and when I started to eat it I found a giant chunk of frozen mango in it. I asked for it to be remade but the girl said nothing could be done because I had eaten a small portion of it and they were closing (in 30 minutes). There was no attempt to fix the issue at all. Overall a very frustrating experience.Update: Continued eating and found more unblended chunks of mango.
The other reviews are correct....the customer service is absolutely horrible....its literally garbage. An older lady that works there is super rude...like next level rude...gave me a headache taking my order...the bowl was not freash at all...tasted very dry...definitely my first and last time....-3 stars if I could...1 star is being nice
We were visiting from Sacramento and we had been craving a vitality bowl because its been some time since weve had one. Theres no other alternative for the vitality bowl flavor we were wanting. The staff here was super friendly and accommodated us with ice storage for our dessert bowls for the ride home. Looking forward to our after dinner snack tonight.
Disgusted by the horrible customer service. The girl who served me (dyed red hair & an a ton of makeup) was extremely rude from the moment I walked in. This is exactly why this place doesn’t get a lot of business. At least train your employees to treat their customers like healthy HUMAN BEINGS not like lepers that are about to infect you. And by the way, the state has exemptions for people with health conditions that cannot cover their face. Your private business is not above the government and you cannot treat such people the way you do. This is my last time supporting your establishment. You’ve lost a customer who’s been supporting you since you’ve opened and many more who refuse to support you because of your ridiculous customer service and lack of knowledge regarding face coverings. Keep treating people the way you do & you’ll be out of business in no time.
So disappointed in this place. Not only did they get my panini order wrong so after paying for Postmates I still had to go in for the correct order. To top it off they told me their juicer just wasnt that good for the kale in my juice I over payed for. I payed $6-$7 for apple juice... I go here all the time but thats definitely the last. You cant seriously tell mr theres kale in this. 🙄
Dragon bowl 🥣 4.5- low calorie & tastyIntensifier 3- beets, apple, ginger- low calorie
My weekend Fave. Must have a Tropical Bowl every weekend.
Terrible service. Went in to get a bowl 8 mins before closing and they had closed early and denied any bowls to be served. They were only allowing juices.
I bought a Matcha Madness from here this morning and it was everything I imagined it could be
Ate there once. Too pricey! Do you see the photo below of their pataya bowl? Its maybe half full, they are skimpy! I went to an awesome acai bowl place in sandiego that knew how to do it, whatever bowl size you order they fill that puppy full and lots of fruit til its over the top. That was for a medium bowl overstuffed for the grand price of $9 and the line was out the door. People were excited for what they were gonna get.Happy delighted customers is what you want. Im adding a photo of my bowl in Sandiego to show you what it should look like.
First time here because a few friends recommended it. Definitely will be my last time. Upon entering I see the large menu for Acaí bowls was attempting to make a simpliar blend in my head an older lady came out just looked at me and walked back to the kitchen. Struck me odd for a restaurant type of place, typically GOOD customer service is when someone walks in you say welcome in, or have you been here before? Can I help you out with something & or reccommend. None of that occured today. I have been to a few places for acai bowls locally as well as out of town and the standard price Ive paid is $10. Here I ended up paying $14+ that had no point of sense to it especially since the bowl I wanted and ordered was just acai/pitaya/kiwi/bee pollen. I asked for chia seeds & granola as well however, that seemed to go over the womans head since its not in their typical set of combinations. Hence, it never making its way into my bowl. Nothing serious; but it seemed to be anuisance for the lady to process because she seemed to be more focused on the bowls appearance than the actual request of the customer. After my bowl was ready she brought it out then asked if I wanted a bag. I said no its fine, she then said, well I hope it tastes good because thats not a common mixture....I said oh it will taste just fine because thats what I always get. My bowl was good as I anticipated, but my overall experience was not a good one and I wont be back!
I had a good experience! The lady helping us was really helpful. I did get the tropical bowl and it was delicious. I will be back!
These people are so rude! Seriously so so so rude. Do not enter unless you are willing to be discriminated against and chastised. It’s a wonder how they have customers
This is my favorite place to get an açaí bowl. The nutty and dessert bowls are my favorite! I always get very generous portions.
I would have to say this is one of my favorite places that I go on a regular basis, I always get the vitality bowl with extra granola. It’s always consistent and delicious I have been going to vitality Bowl Since it opened I love this place. I have been concerned about this place closing down because of the covid virus she’s barely staying afloat financially so if you love this place as much as I do please support this business by telling other people and remembering to go by there to get something to go
Great snack after a long hike.
This is a great place. I go with my kids and everybody can find something healthy and cold in a hot day. Always clean and always good service
I’ve been coming here a while and love the options they have! Delicious fresh smoothie bowls and drinks. Only drawback is that it’s nearly impossible to get an employee to notice you if they’re in the kitchen cutting up fruit. I try waving at the window to the kitchen but they can’t notice me. They have a sign letting people know, but maybe they should put a bell or camera?
Olivia and another team member harassed us for not wearing a mask properly even though we ordered and sat down wayy in the back. My friend was wearing it properly & I pulled it down a little under since I legit cannot breathe in one and get horrible reactions wearing one. Olivia rushes out and starts harrasing us saying we arent wearing masks and that she can see us from the back. We were so confused as to what she was talking about. I pulled it over my nose but lightly held it out since I cant breathe and she told me to leave outside. Will be calling corporate to file a complaint. I will never be coming back even though I highly recommend it to everyone. To top it off the smoothies came out like water, probably intentional.
Nice place i like it busy on weekends
I paid for a 28oz bowl that was barely 3/4 full. The food is delicious but I did not get what I paid for....
Great place and good Acai bowls. My only complaint is that there was an enormous piece of banana unblended in the bottom of my bowl.
I went here for the first time last weekend and had a great experience. After signing up for the rewards I had $3 off a bowl and decided to use it and try the mobile ordering at the same time. I loved that you could order and choose to pay when you got there so you didnt have to input a payment method into the app. I got there early to pay and it was already ready, service overall was fantastic. As for the food, I really enjoyed the breakfast smoothie bowl I got and appreciated how careful they were with allergies. They had gluten free options available and everything tasted awesome! Its a little out of my way in terms of location but Im looking forward to going again sometime soon, there are so many things to try!
Food is good, but not sure its worth dealing with the snotty stuck up workers they have.
Love this place. The chain has a great rewards system and app. Staff is friendly and my bowl is always fresh with perfectly ripe fruit.
Great healthy Jem! Acai bowls are divine!
Great place to stop
This place is pretty great. The food was good and they were very accommodating in putting together a large order for me. They only get four starts because of the price, its a bit high for acai bowls, but it is Roseville so I probably should have expected that. High marks for great service!
Fantastic food, not just healthy but superfood options. This one actually has the best customer service out of the ones I have been to. Also its so rare to be able to find a restaurant with grass fed beef!! This place has an excellent sirloin panini that has grass fed beef😋
Their Tropical Paradise smoothie is delicious!! Naturally sweet, healthy, and the perfect guilt-free pick me up that I needed for my busy day. And the owner, Dana, is very sweet and great at making suggestions. Thanks, guys!
First week of operation the service was slower than normal. Now the service is quick, love the atmosphere, and the food. Well I crave the food. I usually order a breakfast for the next day. Cant say enough about this place
On the pricier side for a smoothie bowl, but the quality is top notch and the bowls leave you satisfied like a full meal.
Panini are delicious and the bowls are great and refreshing
The ladies that work here are very nice! Im hooked on the nutty bowl... yum! Always clean and fast.
I love this place! Healthy, fresh-to-order bowls, smoothies and more....and the service is so friendly and efficient! ❤
Love this place. Well worth the wait for a healthier option that tastes amazing and always fresh.
I ordered avocado toast! Bad quality wheat bread, smashed avocado did not taste like real avocado, very plain. I was very disappointed!!!!! Never again! Juice was great!
It was my first time at this place and I will never go back. I ended up paying $40 for two salads and two small paninis. So they had this promotion going on that if you bought a salad, your Panini cost 4.99. So I ordered two salads and to Paninis. They brought our salads first and I was waiting for the panini but it never showed up. So I go to the lady who was taking orders and ask what happened to our sandwiches. She said she didnt order the Paninis for us. So I asked her to order the order them. Instead of throwing in a sandwich for free because it was her mistake or offering something else, she wanted to charge me for the full price of sandwiches. I had to tell her to fix the price to what it was for the promotion. When the sandwiches finally showed up, it was a layer of cheese and a thin layer of meat. It didnt even taste good!
Love love eating healthy when I can eat food this good!
Probably the best service Ive had in a long time, food was delicious and filling.
The service is quick and the bowls are delicious! I also love the fact that they have other food options for those who dont enjoy vitality bowls, including a kids menu.
This place is great for healthy foods, we love coming here after a nice long hike!They do close at 6pm on Sundays although Google keeps saying they close at 8pm.
Excellent, service, food. Bowls are very good, presentation very good and a very friendly atmosphere.
Really good place!!!! The smoothies are the best!
Sooooo good! Just like being in Hawaii again! This is going to be a regular stop from now on.
Nutrition packed acai bowls, smoothies, and panini press sandwiches. Every now and then you might catch Doug Christie making a visit.
Super yummy!!
Not really a bowl place, unless you imagine a healthy breakfast bowl. Stopped at this place for dinner and all they had were blended up shakes.
Awesome array of food and drinks
Waited 20 minutes for a smoothie and a bowl. Fairly expensive for the amount that you get
I have a friend who works here. Love the food!!!
Over priced frozen fruit juice
Very healthy bowls and smoothies.
Love Love Love!! We need more locations!!
Delicious!
Hi I never post any reviews,it’s my first time, got smoothies for my kids and they loved them, but I don’t think I ll ever come back to this place, the lady that was taking order was unpleasant and with attitude,maybe because of my accent.Very disappointed .
Fresh, healthy, delicious
Healthy and delicious
Great