We had a fantastic adviser Tessa who communicated often during the 2 week long repair. She was honest, genuine and really knows her job well. She did everything in her power to ease our minds which really helped. Her honesty snd commitment to doing the best job for us showed. She has an amazing group of technicians that really know what they are doing. I think we have found a great place to take our car when repairs when warranted. Thank you Tessa, technicians and Walser for solving a year old problem that other companies could not or would not repair!

Just picked up my 2021 GMC 1500 and the transaction was smooth and seamless .The truck was ready to go and spotless .Gabriel Pantano was an amazing salesman.Explaining all the steps and showing me all the death of the truck.Highly recommend Walser GMC and Gabriel.

Service could be a lot better. Scheduled online to drop off vehicle for service on a Friday. Was told they couldnt get to it until Monday. Made no sense. Obviously would rather drop it off Monday then 🤷🏻‍♀️.

It is a difficult time to purchase a new vehicle but necessary as our current one is 20 years old! We went to several dealerships and test drove many models. Once we settled on a make and model we called around to see if there was any inventory in stock or expected to arrive this year that would meet our needs. We had almost resigned ourselves to ordering a 2022 hoping to get it in 4-6 months. Then, I called Walser GMC/Buick. I talked with Trisha who said there was not inventory but they might have one in the courtesy loaner program that is due to be released for sale. We test drove it, loved it and purchased it on the spot. With discounts and incentives, we felt like we got a good deal even in this competitive market. Trisha, Alex, and everyone at Walser was resourceful, professional and flexible when we decided not to trade in our 20-year old vehicle after we had already signed paperwork that included a trade. We highly recommend Walser (especially Trisha and Alex) and and look forward to working with them for many years to come.

Kurt was wonderful and so was Brian. It was Brian who explained to me why it would benefit me to exchange my lease. I wasnt going to explore it, but Brian did a lot of leg work that convinced me. Kurt was amazing, too. Really took time to help me work it out my options. They both listened to my needs and I never felt pressured to make decision. I am very happy and trust this dealer.

I brought my car in for some transmission issues to be looked over. Tessa was the person who helped me from beginning to end. I have to say, I appreciate Tessa and her communication with me the whole time. She made sure to send me updates, she was very prompt in getting back to me with my questions and was overall a joy to work with. My vehicle was at the shop for about 10 days which I understood as I know transmission issues are not a quick thing Tessa updated me as much as she could through the whole process. She was very reassuring me that the transmission guy is one of the best she knows. I also believe she went the extra mile to do some calling around and working with my warranty company to cover some things and I appreciate so much!After getting a new transmission and a couple other things fixed, I feel I have a new car, these mechanics do great work!

We were in search of a Chevy Equinox and found one we wanted at Walser. We arrived to look at the vehicle and take a test drive and were greeted by Trisha. She couldn’t have been more helpful and patient with us as we made our decision. She helped us answer questions and made us feel comfortable and was absolutely wonderful to work with from start to finish. We are thrilled with our purchase and would highly recommend working with Trisha and Walser to anyone in search of a vehicle.

Just bought a new car yesterday and the customer service was amazing! Gabriel Pantano and Kirk Thoren did an amazing job and was super helpful. Highly recommend.

Had a wonderful experience at Walser buying my new vehicle. Noah was very helpful and made the 4 hour trip worth while. I left feeling very happy with the transaction and will deal with Noah again on any future purchases for my family. Thank you again for everything!

Came to look at a GMC Terrain, drove one around and of course loved it, but there were some features I wanted that the car didn’t have, no problem. Noah suggested looking at a Buick SUV... just for fun, and I ended up loving it!!! Leased a brand new Envision 3 days later from Walser! And the process was SO much quicker than when I leased my previous vehicle 3 years ago in Missouri... I was pleasantly surprised! I’m so happy Noah listened to what I wanted and showed me options that I didn’t even know existed! Go check out the Buick Envision... you’ll love it!!!

Noah Davis helped us with our new Yukon Denali XL - the whole experience was very smooth - great communication, no surprises, quick paper work. I would definitely recommend Noah to friends and family.

Had a great experience buying my truck. Michael Zurich was my salesman and did a great job in getting things done. Brandon and Alex on the management team where very fair and helpful with giving me what I needed with my trade. Great job Michael and the Walser Team!!

Have now been in for a regular maintenance service and it was spectacular service. Really loved the video I received of the walk around under the truck. Also needed to reach out to the parts/service department and spoke with Adam Z. He was amazing to work with, went way above and beyond to provide any all all service help he could provide. Truly appreciate the customer service of Adam and all the others. It’s a top tier dealer and won’t be going anywhere else.

February 18th 2021 stopped in Walser for battery and left with truck. Two years ago I stopped in Walser for an oil change and left with a truck.So this happened today, 2/27/21. Wife went in to Walser to look at a vehicle, just checking things out. Well, she left with new car.Mike was our salesman for both vehicles. Nice guy and we couldnt be happier with our service. Alex is equally impressive. He worked very hard to help my wife. Shes never purchased a new vehicle and both Mike and Alex worked hard to get every discount, great financing and gave her top dollar for her trade.Thanks Mike and Alex means a lot to me because I couldnt be there.Hey Kevin Black, thats vehicle number 5 for us. 6th ones free???Well weve purchased vehicle 6 & 7 now.A few of the vehicles weve purchased over the last several years.

Jesse initially helped answer all of my questions over the phone and was much more helpful than any other reps I spoke to from other dealerships. He was the main reason I came in for a test drive.Ben helped me with the actual test drive of a few vehicles and answered more questions, sent a personalized walk-around video of the truck before coming in, and provided all inclusion data so I could easily compare to other vehicles.Great team and I was very happy with the no hassle car buying process, especially in this market. Would definitely recommend giving Walser a shot.

I’m not one to typically leave reviews but my experience at this dealership was above and beyond. I worked with Kirk originally to look at trading in my car for a newer model with more features. He was super informative and able to answer all my questions about the trade in process! Then I worked with Trisha to find the perfect car with all the features I was looking for. She really went above and beyond to find something in my budget that had the most important features for me. She also took the time to explain how to use some of the newer safety features on a test drive. She was very personable and knowledgeable and really made buying a car a comfortable experience for me!

Love the video of the inspection! This was really great for several reasons. It’s great to know what the team is looking at and to get to see everything under my truck. Thanks for the wash too!

I just purchased my second truck from Walser Roseville yesterday. Noah was extremely knowledgeable and got things taken care of quickly. Test drive and paperwork complete in less than 2 hours (it would have been even faster if I didnt have him track down a specific color from another Walser dealer). Thanks for all your help Noah! Looking forward to getting the new truck when in comes in.

Best car buying experience I have ever had (and Ive had over 15 car purchases)! The dealership went out of its way to accommodate an out-of-state buyer. They sent me videos of the truck, fedexd the loan documents, coordinated the shipping to my home which is 2000+ miles away... all while maintaining constant communication with me. This was absolutely the lowest stress car purchase I have ever had. My salesman, Joseph Schultz, was outstanding. The management deserves kudos as well. I had called over 15 dealerships, slowly moving further and further away from my home, to try to obtain the specific vehicle I wanted. Only Walser Roseville Buick GMC allowed me to make a purchase of a vehicle en-route to the dealership. The other car dealers wanted to wait until the vehicle was physically on their lot before negotiating a purchase as it was a high-demand vehicle. I would definitely buy my next vehicle from this dealership, even with the added cost of having to ship it 2000+ miles. Their phenomenal service has earned my loyalty!

Had a really great experience purchasing my new vehicle from Walser Buick GMC Roseville. My sales rep, Joseph Schultz, consulted with me and was able to work with me completely remotely. We were able to select the right vehicle, secure financing, and get most of the paperwork out of the way. When I came in the next day I had very few papers to sign and then he sat with me for a while to go over all of the new features my new Acadia was equipped with. I would highly recommend Walser Buick GMC Roseville and make sure you look up Joseph, hell take good care of you!

Bought a brand new denali sierra 1500 cash. Dave the manager is a problem sorry to rewiew as this cause the other people (Adam and Todd) went above and beyond to help me or it would be one star! After Adam telling me they would fix the initial problem Dave asked to buy the truck back to not deal with me it felt. Also telling me not to drive down gravel roads with my windows up so scratches dont happen on the plastic in front of the gague cluster which scratched from wiping with a microfiber cloth in the first 1k miles on the truck. I live on gravel so thats not rite to say to anyone especially this being a $75k truck. Im 29 and felt as if i was treated differently than if i were older. Overall cant blame one person for others who do help go above and beyond! For that i thank the aforementioned Adam and Todd for saving my experience!

I worked with Noah…Professional, knowledgeable and calm..It was a quick, fast and easy exciting experience..I love my new Acadia

This was our first purchase from Walser. Trisha Wenzel changed the car buying process for us completely. She was knowledgeable and supportive, not one bit pushy. She was incredibly dedicated to matching us with exactly what were looking for with incredible attention to detail. Both Trisha and management went above and beyond to make that happen. We appreciated having space within the dialogue to process. We will likely never buy from anyone else again. Management was also supportive and attentive. The Walser experience left us feeling confident that we got a great deal and that our money was spent wisely.Edited to add: We LOVE our new Jeep!!

Very friendly service techs. I worked primarily with Tessa nd she is a gem. She is thorough, offers complete and easy information and is very friendly. I feel like they took great care of my care and that I matter as a customer.

Wyatt was our salesman, he was pretty new so he had some questions he needed help with. The other salesman Brandon and one other I cant remember his name were happy to assist him. We had been looking for a new truck for sometime now and The team at Walser was able to find me the perfect truck. Thank you for taking care of me!

Staff was very courteous and fit me into the schedule with little notice. They provided a video of the vehicle inspection and a printed report of vehicle health. Excellent experience!

We had a wonderful experience with our recent vehicle purchase at Walser GM. Kirk and Gabriel were extremely helpful and they made the process so smooth. We definitely recommend your dealership!

Jesse Banaszak was the best salesman Ive ever had! This was my 5 or 6 vehicle purchase @ this dealership and by far the best. Recommend reaching out to him if you need a new vehicle.

Excellent experience all the way through. Very knowledgeable staff. Sales person was great. Got a fair price on a vehicle that met my needs. There is so much to learn on this vehicle that the short training does not begin to cover everything. They should offer a two - three hour training course. I am working my way through the manual which is OK and a lot better than the Subaru manual for my wifes car.

I was able to start discussing a truck over email and phone. They were very helpful and prompt on answering all of my questions. When I went in to test drive the truck and then complete the trade for my truck they were all very friendly and very helpful. I felt I got a fair trade for my old truck and a fair price for my new truck. I was very happy with the entire experience and will definitely go back to them for my next purchase.

I appreciate the honesty and integrity of the Service Department. They do not try to sell unnecessary work, are very thorough with checking over my vehicle, and serviced my vehicle in a timely manner. Thank you for a great experience

Morgan Fuller and Trisha Wenzel delivered my new truck to me yesterday. They went out of there way to accommodate my schedule and they were friendly, professional and very customer oriented. The whole buying process to the delivery was easy.

Best experience hands down buying a vehicle. Brian Wolfe and Michael Zuvich were top notch!! Will recommend everyone I know to them for their car needs. Thanks again guys!

Michael Zuvich was our salesman and he helped us in every way. No pressure, just good clear assistance. I highly recommend him if youre looking for a car

Would go to any other gmc dealership but this one! If you buy from here you will find out for yourself. BUY HERE AT YOUR OWN RISK!

Trisha was great. She treated us with respect.

No nonsense, straightforward and transparent buying experience. We’ve purchased 3 vehicles at 3 different Walser dealerships (2 in just the last week) and had the same experience every time. We’ll be back again. I would recommend any of Walser dealers, but go see Jesse at Rosedale if you’re looking for a GMC or Buick!

Pleasant, clean surroundings. Employees were friendly and professional Loved the service video.

Our experience was wonderful. Joe and Alex were extremely helpful and everything want quick and smooth. Awesome customer service and very personable. They explained everything in detail and answered every question we had. They presented all of our options in full detail which made our decision very easy. Definitely going back for our next purchase or lease.

Kirk was fabulous to work with. He really took the weight of our lease ending and transferring into a new car lease off our shoulders! He was kind, caring and a great listener! Definitely a valuable asset for Walser Roseville!

The team at this dealership was great. Mike Zurich was absolutely outstanding to work with! Not only did he go out of his way to help us, he made the whole process seamless! Highly recommend him if you are looking to buy a car!

My car buying experience at Walser was straightforward and painless - they helped me with a lease buyout and made the process so smooth and simple. Wyatt was great, very knowledgeable and helpful. A very positive experience overall!

Best place to buy a new car, ask for Gabe!. He was amazing and helped answer all my questions. Didn’t push me to buy or add a bunch of stuff, he gave his opinions on what he thinks I should do but gave me time to think of what I wanted to do without the “sales man pushiness”! He made a fast experience I went in at 5pm and walked out with my new car at 7pm. Also you can’t beat the 10 year warranty you get for free from them! You walk out with a peace of mind knowing if anything goes wrong it’s covered for 10years! Overall best experience I have ever had! Thank you Gabe!

I purchased a new Buick Envision from Walserthis week. It was the most pleasant car buying experience I have ever had and believe me at age 76 I have bought a few! Our salesperson Noah Davis did an awesome job. He answered all of our questions, was courteous but most of all there was no pressure. If your looking for a new vehicle go to Walser in Roseville and ask for Noah.

Great communication. They were quick to find me a car to meet my needs. Friendly and personable staff who care about the work they do. It was a great customer service experience! Im very happy with my car!

I had a great experience buying my SUV from this dealership. From the beginning, Ben was very helpful sending me a video of the vehicle explaining all the details and specs. In addition, Tricia was very informative, proffessional and eloquent. She explained complicated things in an easy way to understand. They were both very nice. 5 stars. Highly recommended.

Great experience! Everyone was really friendly and very knowledgeable.

The purchase of my new car on Monday was the best experience I have had in a long time. Noah knew just what car I was looking for and found it in the inventory. Noah explained the paperwork to me as I would expect, for I have been a real estate closer for 45 years and have had to explain the financing and disclosures to many people. It went much faster with the computer software that Walser has. I like my new car. It was very easy to buy.Thanks Noah and the staff for your help.Jack Gibbons

I worked with Wyatt to buy my new car. I went in with little knowledge on what I was looking for and he was able to find the perfect fit for me. The experience was very smooth and I left with all my questions answered.

Gabe and his manager Alex were Amazing to work with, I highly recommend them and Walser is also a awesome place to buy a vehicle!!!! Go see them!!

After a miscommunication Service manager Adam did a wonderful job of listening and helped things work out great!

Im so appreciative of your team they did amazing job taking care of me.

I am so happy I chose Walser Buick for my first time car shopping. I knew I wanted to look at the Buick Encores but wasn’t sure between AWD or FWD. Trisha Wenzel showed me their inventory and was very knowledgeable about all the differences about each model and broke them down for me as this was my first time car shopping. She was very nice and helpful during the whole process! I was expecting to be there hours on hours and stressed out but Trisha made the process easy and painless. I was riding out of the dealership with my new car in two hours, I couldn’t believe it I was so excited. I appreciated everyone’s help so much! I can’t recommended this dealership enough.

Everyone was great! We came in for a certain car and Jesse B. listened to my needs, led me to another great option in the Envision. Then I just popped in to pick up the car unannounced (I had a time conflict) and Tricia, Brian and David got me back out the door excellent service. It was much appreciated and I love my new Buick.

The sales Rep Trisha was exceptional starting out by sending and awesome personal video of the vehicle. She made my wife and myself very comfortable and let us know all the details and answered all of our questions. Once we purchased the vehicle the support staff was great as well. The manager Brian helped us out and cleaned up a spot for us. I bought a second key from the very helpful Parts dept. and the Service person Sasha helped get it all done and programmed.Alex gave us a very fair price for our trade in and of course we left with a beautiful vehicle.I tend to remember peoples names when they are friendly and helpful and that was certainly the case at this dealership.Thanks everyone!

I enjoyed dealing with Trisha, she was very attentive to details, picked me up at the airport, and had all the paperwork ready to go. I was pleasantly surprised to find out the actual price on the truck was lower than what was advertised online.....that is unheard of in this financial climate.

Trisha was amazing to work with! She listened to our truck needs and found us the perfect truck. She comminuted with us every step of the way. The process was easy. We were impressed with Walser for hiring a female salesperson- the first we have seen. I added her pic to photos 😎David was super helpful in finding us our perfect truck and ordered it from another dealer. He kept looking until he found one that met our needs.Thanks Walser for a great car buying experience!!

I have taken many vehicles over the years to this place they are topnotch very experienced and they never push a sale, they give you options that best fits your situation five stars!

Our rep was extremely helpful and courteous, explained everything that needed to be done on our vehicle and kept us up to date on when we could expect repairs to be completed. My issue is with the overall cost of service and the fact that GMC would not honor certain coupons that came from them for brake pads and rotors, which we did have replaced, and a coupon on fluid flushes which we had done. Our rep found only one 40.00 coupon she could apply.

Well, I truly enjoyed my experience at Walser Buick with both Trisha Wenzel and Matt Leonard. They both were very attentive to my requests and needs. They made me feel very comfortable during my experience and were knowledgeable.Thanks again for allowing me an opportunity to drive away in my new vehicle!

Kirk did an amazing job, he was extremely knowledgeable and knew every answer to all of my questions. He was also able to point out things on my new vehicle that I wouldnt have noticed myself. He was very personable and made the buying experience a lot of fun. I also feel I got a great deal on my truck, and am very happy with my purchase. I would recommend anyone to use this dealership, and be sure to ask for Kirk.

Both Kirk Thoren and Matt Leonard were very responsive and made the buying process seamless. Being in sales myself, I appreciate their low key, yet professional approach.

Tessa was great! I felt she listened to the concerns I had about my vehicle and didnt rush the conversation. I also appreciated how respectfully she addressed me and how cool she was with my son. This was a much better experience than what I had been getting at McCarthys.

I am not sure the problem has been solved. Every once in a while the car is slow to start. Not as slow as before but still slow.

Purchased a new 2021 GMC 3500 Denali from Walser Buick GMC in Roseville. I worked with Branden on coming up with a trade value for my truck and the pricing of the new truck without ever being at the dealership. We scheduled a day and time shortly after and completed the transaction. Everything was straight forward and as expected when completing the transaction in person. Would purchase here again.

We LOVE our new Acadia, and our experience with Walser was wonderful. Our Customer Specialist, Trisha Wenzel, provided great care and service to us. She was extremely knowledgeable and helpful, explaining the workings of the car and the legalese of the paper signing, which was electronic. This was our second purchase from Walser and both experiences were quite good. We recommend them.

My experience buying a vehicle from Walser was very smooth. Ben delivered my test drive 29.1 miles and communicated with my via my preference. My sales person (Ben Freier) was great! I found out that he was actually communicating with me on his time off! Thats amazing service and definitely wasnt expected! Thank you Ben and Walser!

Have to say the experience was really good! I walked in and was greeted by Trisha, she wasnt pushy but informative, even to the point that my gal liked her! (Rare when it comes to sales people;) 5 stars to you Trisha and thank you!

My sales woman Trisha Wenzel was absolutely amazing to deal with. Trisha went out of her way to make a video of my new truck in the rain so I could get a better look at my beauty! The whole buying experience was fantastic. I was in and out in 1 hour thanks to Trishas legwork. Thanks again to the team there and I will definitely go back to Walser Buick GMC Roseville. 👍🏻

Im leasing the car so havent been in for service in almost a year. Noticed the video showing the work done and a explanation. Very helpful. Tess was very helpful and friendly.

Friendly associates. Fast service. Clean and comfortable facility. Very professional. I have been going to another dealership and will now be going to yours going forward. Thanks for the great experience. Tessa was extremely friendly and

I had the BEST experience at Walser! The service that I received from Branden and Ben was just amazing! Ben was so knowledgeable and helpful and always made me feel like a high priority customer! The personal service made my experience so comforting and relaxing! Ben helped guide me every step of the way and I couldn’t love my new Acadia more! Ben was the BEST!!! Thanks for everything Walser!!

I had an issue in the beginning and there was not much communication at all on the status of my vehicle. I asked for a manager and Adam turned every thing around for me. He was absolutely the only reason I left my car there for repair. Adam is wonderful but the service outside of him I wasn’t impressed.

Michael Zuvich and Alexander Marshall were wonderful! They made the process of buying our GMC Sierra so simple and smooth! They even delivered our truck too us as it was not in stock when we bought it and live a little ways away! Thanks again Michael and Alexander! We love our truck and will be back when it’s time to upgrade our next vehicle!

This service department is absolutely spectacular! Adam and his crew went so far above and beyond to help us, we were amazed! We didnt think there were still places like this left out there but we were wrong! If you want honest, helpful, transparent, heartfelt people who understand what its like to want truth when it comes to what you need, you should bring your car to this service department! You will be in the best of hands and you will leave with a smile on your face! A rare find in this day and age!

Curran was awesome to work with. He stayed late just to be able to deliver my truck same day. Very smooth process!

Trisha was my salesperson and she was MORE than great. One of the most responsive people I have met. I will definitely search her out for my next vehicle.

We had a great experience buying our new car from Walser! The staff were friendly and willing to get you into a new car with less hassle as possible! Kirk was so helpful and had our new car ready to go for us when we showed up ready to test drive. We would definitely buy another vehicle from them!

Excellent service! Trisha was awesome!

When I came in Tessa came up to me right away and was eager to help and get me the service I needed. I just needed an oil change so I waited in the waiting area which was nice and clean, It took about an hour and a half which seemed a little long. Tessa came and got me when it was over and explained what they did and what to expect next time since more will need to get done which was very nice and I appreciated the heads up.

I was without my truck for 66 days due to an engine replacement. The dealers hands were tied as GM sent 2 faulty engines causing delay. Josh Burris & Adam Zimmerman were instrumental through the entire process - providing a rental, keeping me updated, and ultimately returning my vehicle in better condition than I left it. You wont find better customer service than Walser - guaranteed. Thanks again Adam - great job!

If you are in the market for a vehicle, save some time and stop by Walser Roseville Buick GMC. My wife and I were in the market for a new car. We went to Walser Roseville Buick GMC. We were a little apprehensive because it is, after all, a dealership, but our experience was delightful. We were greeted at the door by Gabe Pantano. Gabe walked along with us from the time we walk into the store to the time we drove the vehicle home. Gabe was genuine, patient, and thoroughly explained all the different options we had. Gabe gave us the tools and allowed us to make our choices. He wasnt pushy, and he wasnt forceful. Because of the different options we opted for; we waited about a month for our vehicle to be ready. Gabe provided us with a weekly update.

I had a wonderful first time leasing experience at Walser Roseville. Trisha was very helpful and welcoming! She made the whole experience easy and exciting! I highly recommend checking them out!

We couldn’t be happier with the whole experience working with Walser and specifically with our salesperson Gabe and sales manager Alex. They helped me pull off one of the best things I’ve ever done! I was able to surprise my with a new 2021 Yukon Denali ordered directly from the factory and surprise my wife for our anniversary with a giant red bow on top like the commercials we’ve all grown up with!A couple things didn’t go as planned as I ordered it back in January so missed the anniversary date by a couple weeks and I forgot to push record on my phone on the initial around the corner reveal to film her surprise (which seeing the lightbulb go off in her head was priceless) but in the end I officially kept my mouth shut for 3 months to surprise my beautiful wife!Amazing Experience!!!

Great customer service and very helpful in taking initiative to get cars ready even before I arrive for me to test drive. I can tell the person I work with really cares about the customer and helping them make the right choice for there new car.The person I would like to thank for there help is Gabriel ( I hope I spelled the name correctly); when I arrived he even placed my new license plates on my car without me even asking for assistance. Quality service is what I definitely received with my experience.Thanks again I will definitely be continuing to referring people in the future; I came back to this dealership because this is where I bought my first car and I never forgot how good I was treated here and how much people showed they care about helping the customer; that experience is what brought me back here because I know I can put my trust in knowing this is the place to buy my next car.

Noah and the team were very helpful and willing to work with us to get us below the payment we were expecting. We had shopped around elsewhere with different makes and models, as well as going to the GMC dealership we used previously. I was truly amazed at what this team was able to do for us.

Walser employees are some of the best we have ever worked with.Always friendly, always helpful.Weve purchased 6 vehicles from Walser and the way were treated when we walk in, cant see us buying a vehicle from anyone else... ever...Thanks Walser

Received personalized and timely assistance, felt that dealer advocated for ua.

I would recommend Jesse Banaszak he took the time and found the vehicle we wanted, even came in on his morning off to get our paperwork completed so we could drive our vehicle home, thank you

We could not have been happier with the entire process & we love our new Sierra! Kirk did an amazing job guiding us through the process and truly understood our needs and parameters. If youre looking for the stereotypical Herb Tarlick like sales person then I suggest shopping elsewhere. If youre looking for a customer-centric experience Walser GMC is great choice, they are very upfront and a pleasure to work with their team.

Weve purchased multiple new vehicles at Walser over the years. In 2016 we purchased a new Acadia SLT1, at that point wed traded in our Denali Terrain wed purchases 3 years prior to that. The 2016 Acadia vehicle had many MAJOR issues starting soon after we drove it off the show room floor. All air conditioning components needing replacing after 20,000 miles, the rear heating system never worked, at 40,000 miles the entire electrical / warning systems had a major failure. This issue resulted in just needing to pay to have the vehicle towed to Walser as the car would not start without this being fixed. Up until this point GMC covered some of the costs to fix but we still have to pay a great deal in addition to towing, and time off work to deal with the issues. Then at 45,000 miles the transmission started having issues. The diagnostics said they wont know until they do the work if its a simple valve or a major issue, it would be between $1,500 - $5 K but the wont know until they do the work. We decided to trade in, this new vehicle was getting very expensive. During the trade in process they never once apologized for all weve been through. They also subtracted the full potential cost from the trade in even though that was highly unlikely to the case on a car with 45,000 miles. This was a first GMC we had all these issues with, we believe we just got a lemon but were shocked with how little they cared. Brendan at Walser was kind but all the other people we worked with made us feel we were trying pull something over on THEM. We ultimately decided to give new GMC vehicles one more try. We paid cash for a new 2021 Denali Acadia. Im not sure however if Ill ever want to do business with them again. A simple apology for the experience with our 2016 new purchase would have gone a long way.

My vehicles power steering has gone out, it is under warranty and I provided the bulletin was posted on. My claim was denied. They stated it was due to an aftermarket piece being put in - that means a GMC part didnt work or broke! Trying a different brand that might do better is not acceptable and voids the warranty. That seems like toxic manipulation to me and I wont stand for it. My vehicle is a safety hazard to me since it is unable to turn at low speeds, this is a known issue GMC has addressed, and they are not accepting my claim.** Edit** For them to complete their special policy I had an OEM part placed and they did the other half of the work. Adam and Josh were the guys I worked with and they did their jobs just as well as they can. My problem isnt with them but with GMC. It was also stated that poor reviews hit them with their paychecks- GMC shouldnt manipulate their employees like that because my anger isnt with those guys at the shop- it is with GMC and how this car has had to have the power steering replaced 3 times by the time it hit 92,000. That is a huge problem!!

Hands down one of the best experiences!! I not only worked with the same person from start to finish, but I had a genuine & honest salesman! Gabe was easy to work with, knowledgeable in his field, and a caring personality that put me at ease the entire process! I will always recommend Walser of Roseville.

Great! 👍 Todd Kruger was fantastic to work with!

They are awesome and quick to respond to issues. This is our 3rd car from them and will keep going back.. Any car trouble we had they stayed on top of and notified us of everything.

Excellent service especially Mr. Kirk Thoren

Trisha Wenzel and the Walter team were wonderful to work with. From pre-test drive communication, valuing a trade-in, a knowledgeable explanation of the vehicle during the test drive, to an efficient processing of paperwork, Trisha led us through a process we did not look forward to and helped us to enjoy it.

My Experience with Walser Buick GMC Roseville has always been great.They are honest and tell me what I need for service recommendations.This is my second Vehicle I purchased from Buick GMC Roseville I am very happy with service staff and sales they took care of me.

Trisha was a pleasure to work with and very knowledgeable about the vehicle we where purchasing and if she didnt have an answer she found out. Everyone we came into contact with where friendly and easy to work with. I would definitely purchase another vehicle from them in the future.

Very knowledgeable and helpful. We test drove a number of cars without complaint or hesitation. The purchasing and trade-in process was so smooth. Would definitely recommend to family.