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Roseville City motors
643 Riverside Ave, Roseville, CA 95678, United States
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Roseville City motors
Comments
Sa
Review №1

Tony is the man always helpful with everything. This is the best dealership on Riverside, if youre looking for a car stop by Tony will go above and beyond to help anyone out.

Kr
Review №2

Shady. Lies about every aspect you question to make it sound good and make the sale. Have put in 8k into the car for repairs in 7 months. Sold with bad suspension, tires with wire chord coming out, changed from wheels originally in car when they first listed it. Terrible communication. Didnt come through on promises to make right despite multiple attempts to negotiate via phone, text, email. 8 months later, still no tags or registration.

Am
Review №3

Tony and his staff are simply amazing! I am such a picky person and they went above and beyond to make sure I was happy when any other dealership would have said take it or leave it. The process was fast and painless and he ever bought my daughter dinner and had his worker go pick it up and bring it back, because she got hungry while we were there. Such an amazing family business. Out of al the dealerships I have bought a vehicle from this is hands down my favorite.

Er
Review №4

Stopped by here to check out a Ford Escape. I didnt end up purchasing the car as I decided to go with another model, but my experience was very pleasant. Its a small, family owned dealership, but the man who helped me out, Joe, gave me a great no-nonsense experience, which I strongly appreciate. Small selection of cars but all in good condition, if I had decided to go with the Ford I would have had no qualms purchasing from here.

13
Review №5

Wouldnt answer my calls, also won’t tell me how they price there vehicles accordingly, gave them a more than fair amount for a vehicle above KBB value. They were very disrespectful when I was talking to this little dude. Seems they’re just money Hungary and won’t be a fair business. Also there Specification listings are a lie, they lied on it so they could raise there prices. I must speak my truth, I Wouldn’t recommend this place.

Do
Review №6

Ok, Ill make it clear and simple. This is a small dealership so there will be a few factors that will come into play when buying a vehicle here.This is a family owned business and you have to be patient since they lack services compared to a high renown dealership such as Honda/Toyota etc.. There are only three people working there.1. Customer service: 3/5. They will not give you an update unless you bug them 2x per day. The main salesman (Tony) has not accustom to report potential buyer of the vehicle of any updates. My advice is to call them twice per day or one time in the afternoon.From my experience, of a 7 day period, I called 13 times while he contacted me 3-4 times. Keep in mind they do get busy.2. When speaking about the history of the vehicle, it is best to talk to Mike (owner) as he will tell you the specifics of the vehicle and if any issues it has or missing. Tony will advise you of the vehicle however, he will leave out information. ( He has a history of doing this ....). From my experience, I drove 3 hours to find out the car had problems. Fortunately, they had a second vehicle of the same model.3. Prices are fair and negotiable.4. They are great people but the lack of communication, and information set me a 2/5 satisfaction but Ill leave it 3 stars for now.

Al
Review №7

Great Customer Service! Tony worked with me and helped me out. I bought a Nissan 350z from them and they worked with the price. Asked for a good payment and they helped me out with it. Highly recommend this dealer when you are shopping for a car in Roseville.

Ja
Review №8

They are good people, I bought a car from them and received great customer service, plus Tony worked with me and kept his word on fixing a minor issue with the car. Overall I am pleased with the service and glad no made the choice to come to this dealership. I would definitely recommend them to a friend.

Da
Review №9

Great customer service! they really treat their customers like family. Thanks for putting me the car that I really enjoy driving.

al
Review №10

Great people who take care of there customers! Its a family run place and they make you feel welcome and comfortable! I had an issue and they didnt hesitate at all in telling me to bring it to them and help me! five star would recommend to anyone buying a car.

ha
Review №11

Purchased 3 cars from Tony and couldnt be happier, recommended this dealer to all my family! very down to earth, friendly, family owned business!

Al
Review №12

The car we got was pretty new so we didnt expect any really bad issues with this. The only issue we had was a big delay in the delivery of the tags and registration, which when we called the manager we were told to call our local postal office because they were coming from the DMV. We did not, however somehow they showed up UPS from the dealership, not the DMV after my husband called again. Also be aware of surprise charges from the financial bank Westlake because I noticed that when signing the paperwork it had a charge of $500 which took alot of talking to finally get to the truth of the matter. Apparently the bank charges them $500 and instead they wrote it in the bill of sale instead of paying it, (We have excellent credit btw) and we ended up splitting it to save the deal. They were not upcoming with the charge so I would say be careful but, all in all the car was a great deal and we were happy with the car! Also they tried very hard to make it up so I had to give them good stars for that, but I am honestly not going to lie because of their behavior to do what they should do in the 1st place. Im glad we got our tags 2 months later and we did get pulled over because of it, so just be careful and make sure everything is accurate as promised.

D
Review №13

Price was too good to be true. Shady underhanded practices. Luckily we had another mechanic checkout their car to inform us it had definitely been in a significant accident & had structural issues. I had asked them specifically if it had been in accidents as car gurus reported through autocheck which is carfax opposite that tracks auction cars that the vehicle had 2 accidents they straight up lied to me. The other mechanic didnt even proceed after a test drive & brief visual inspection it was so obvious & didnt charge me as he felt bad they were so shady. They tried to play ignorant & blow smoke up my arse but I call BS, if youre a professional in the industry buying cars all the time you know whats up. They are why used car salesman have such bad reputations. I would head the other negative reviewers who were unlucky enough to go through with a purchase, I wouldnt put anything past them. Shame shame!

da
Review №14

Family owned and operated seems to be a good spot.

pr
Review №15

Great people having a good dealing in each and every aspect.

Ja
Review №16

Thank you Roseville City Motors! Happy with my purchase

Ya
Review №17

Great customer service, Great Deals

Br
Review №18

Shady

Information
22 Photos
18 Comments
4.1 Rating
  • Address:643 Riverside Ave, Roseville, CA 95678, United States
  • Site:http://rosevillecitymotors.net/
  • Phone:+1 916-865-4043
Categories
  • Car dealer
Working hours
  • Monday:10AM–7:30PM
  • Tuesday:12AM–6PM
  • Wednesday:10AM–7:30PM
  • Thursday:10AM–7:30PM
  • Friday:10AM–7:30PM
  • Saturday:10AM–7:30PM
  • Sunday:10AM–7:30PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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