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Roseville Cyclery
404 Vernon St, Roseville, CA 95678, United States
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Roseville Cyclery
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Je
Review №1

Always friendly, helpful, and awesome. The bike shop for all your bike needs and wants.

Al
Review №2

BEST BIKE SHOP IN THE AREA! They are extremely knowledgeable and friendly. I came in with some questions about my bike and they helped me right away and even fit me in despite having not made an appointment. In addition, they helped me find a helmet, water bottle, bike shorts, and a little carrying case that fits perfectly on my bike. All around a great atmosphere and top notch quality! Would definitely recommend them 10/10 times for all things biking related.

Do
Review №3

Great customer service! Experienced and informed staff helping me.

Ty
Review №4

I have bought 2 bikes in the last 7 months through them. The first had a few issues, I called, brought it in, they fixed it very quickly. The next bike, a Specialized Enduro, I had a bike that snapped, brought it in, and purchased a Frameset, they installed it in a timely manner, and I was extremely satisfied with my experience. Definitely will be returning, and will always buy parts through them.

Ma
Review №5

Fabulous. Patient. Knowledgeable. Thank you Andy!

St
Review №6

Hands down the best bike shop Ive ever been to. Bought a mountain bike here almost a year ago and have been back for service a few times. Every time Ive been its been a great experience and have had phenomenal customer service. The folks at Roseville are incredibly helpful and sincere. They really went above and beyond to get me back on the trails. Its well worth the drive to Roseville!

Br
Review №7

Took my mountain bike in for work to have handle bars moved up on a riser i bought and installed. Due to short cables on the bike I could not move the handlebars high enough and needed new cabling. the service technician explained the difficulties they have had with part outages due to the COVID 19 supply chain disruptions and directed me on how to get the specific hydraulic brake cable needed so I purchased it and took it in for the work. They did a great job and now I can finally ride on trails around here and enjoy seeing everything. Finally I can sit more upright on the bike and look straight ahead instead of downward at the road and sidewalk. Nice job!

Cl
Review №8

Great customer service! This store really made me feel at home with their great customer service and just the overall willingness of employees to assist in any way they could. I ordered a Public Bike online and Roseville cyclery helped me put it together and it rides great! Shot out to Noreen who went the extra mile to help me feel taken care of!

to
Review №9

Best bike shop in Roseville and beyond! All of the staff are very nice and helpful. Eddie in service was extremely knowledgeable.

Ch
Review №10

Awesome shop. Bought my specialized turbo levo a week ago and love it. Had a stiff link in the chain because of a bad shift. Came in and they helped me right away. Thanks guys.

Ma
Review №11

Not your typical LBS. Get a cheerful greeting whenever I walk in the shop. Quick, excellent service and honest assessment of my experienced 2006 Epic. So refreshing after years of dealing with condescending, smug, know-it-all bike shop workers.

ke
Review №12

These people are great. Got me started on my chameleon hardtail earlier this year. Came back in today needing to get fixed up. I’m really clueless with this stuff still so I appreciate the help and answering all my questions in detail. I even left with a new recipe book and some other goodies I spotted. Thanks Andy!

Na
Review №13

This is a Christmas Miracle story. My son has a friend who had just got a new bike for Christmas, and stolen the VERY next day. This obviously is horrible, and not good. As soon as we found out about it our family and several others connected the young man Carson wanted to do something to make this right. We have had a long relationship with Roseville Cyclery and the owner Oliver through The Woodcreek Mountain bike team. We decided to gather whatever money we could raise and try to buy him a new bike. But when we started talking with Oliver he came up with an ever more fantastic solution. He said he would go back and look in the back for something special that might be perfect for what we needed. Within minutes he returned with a like new road bike that he said was there to be donated. He had not been able to get it to the donation company since they had been out of operation now for a while. He said we were welcome to it! Wow! What a generous company owner. It really is an incredible feeling when you can turn something unfortunate around and be part of something to make it turn out right! I want EVERYONE to help us thank Roseville Cyclery for us and remember how wonderful they are! I really hope we can all show our appreciation for Oliver, and promote his business! We need to help each other! It is MORE BLESSED to GIVE than RECEIVE !!! It is really true. MERRY CHRISTMAS!!!

Jo
Review №14

Id head somewhere else. Seem understaffed or have too much business to be able to provide timely service. In late May said they were booking tune-ups so far out that theyd need to call me to set one up. Never got a call. Now they are still booking over 6 weeks out and couldnt schedule me. Their triathlon bike guy also seems to have left, if thats important to you. I also tried buying bike shoes from here and was told that my size was being ordered and would be in within a week. Two weeks later, not even shipped? Giving two stars as they were able to do a quick fix on my existing shoes while I was in the shop.Addendum: Got a call from Oliver, the shop owner. Sounds like there have been some definite extenuating circumstances.

Br
Review №15

Great experience and friendly toward rookies like me! If you get into road biking talk with Jeff. He’s the man! Thanks y’all!

MW
Review №16

Great bike shop. Always get great customer service

Ch
Review №17

Super knowledgeable folks. They fixed the problem with my rear hub that 2 other shops couldnt, or wouldnt. Thanks Guys!

Ma
Review №18

Amazing and helpful staff! 10/10 🤘🤘

Ra
Review №19

Awesome shop, super helpful staff. its pretty far from my house but Ill definitely shop there again.

Ba
Review №20

Really amazing bike shop. Very helpful and friendly. Andy & Matt are the best.

Jo
Review №21

Incredibly helpful. I had some small tube tires I couldnt find correct size for and they had them in stock and installed them in 5-10 minutes. Super friendly staff. Really awesome looking bikes. Someday Im sure Ill get my dream bike here.

GA
Review №22

Great service and nice people, they are definitely worthy of 5 stars.

Se
Review №23

Oliver, Matt, Andy, Eddie and the whole team are fantastic. I cant say enough great things about these guys. I was able to pick-up some used/demo Turbo Levo SLs from Oliver and Matt and these bikes are amazing. Not only are the bikes exactly what we were looking for, but the entire staff at Roseville Cyclery were extremely patient and took the time to educate me on the latest eBike technology. I highly recommend these guys -- especially if you are looking for Specialized eBike products.

Da
Review №24

From the get go RC was extremely helpful and professional! I never felt pressure to buy anything and suggestions that were given helped get me make my final decision. My bike was a special order and got here in 1 day! There is not another shop that I would go to RC has a customer for life! Thank you for everything Roseville Cyclery!

Da
Review №25

Busy place, but they always want to help. Its the best shop.

Ro
Review №26

That place is way too expensive

Ro
Review №27

Wouldnt even sell me a couple of spokes. Pretty sad. Left me immobilized and on foot. Thanks Roseville cycle and that one special mechanic. You guys are great.

Ma
Review №28

We went in looking for a new mountain bike for my wife to ride after she has our baby. We knew she wanted a Juliana but we did not know if she was ready to give 29in wheels a try or if she was going to stick with 27.5. Oliver greated us and promptly us and promptly set-up two bikes (Juliana Fratado & Juliana Maverick) with similar build specs. My wife rode them both and decided she loved the Maverick. We were initially going to wait a few weeks to buy the bike since she is 31 weeks pregnant but Oliver gave us such a great deal we decided not to wait. I would highly recommend Roseville Cyclery. They are friendly and have a ton of great bikes in stock. We will most definitely be giving them more business in the future

Sa
Review №29

The staff are ridiculously awesome and helpful, knowledgeable in the many different fields of mountain biking (probably road biking too but thats not my cup of tea) plus some great inventory as well.

Ru
Review №30

We bought 2 mountain bikes from Oliver, everyone in the store was very pleasant and helpful.

To
Review №31

Great bike store. Well chosen selection of stuff for sale. Owner Oliver very knowledgeable and helpful. Highly recommended

Sc
Review №32

Had to get 2 tires 2 tubes they are so helpful tsking rhe time to ask what kinda riding I do ...fantastic I highly recommend

St
Review №33

Bought my mountain bike from here a few months back, and have taken it back once when I got a puncture in my tubeless tire.Super friendly and helpful staff that makes sure the bikes are set up for you when test riding and helps answer your questions. Would definitely recommend this shop.

Ke
Review №34

Called to get a stock check, unfortunately they no longer had the specific bike(and he even checked the warehouse), but he provided similar options and really felt invested in finding something that would work. Very personable, down to earth and friendly.

G
Review №35

Excellent bike shop. Friendly and hardworking. High quality bikes sold here. I’d recommend a few more budget bikes though.

Jo
Review №36

Awesome bike shop and staff. I am new to mountain biking and the staff was super informative and helpful. I also saved about $700 on my specialized stump jumper vs. other shops in the area. I will be back for another bike.

Al
Review №37

Oliver and Andy were great. Left with 5 bikes. Won’t be going to another Bike shop. The Techs were quick and educated as well.

Sa
Review №38

Needed a bearing for my headset but wasn’t sure which one. They helped me out and even had the right one in stock! Fantastic customer service!

Et
Review №39

In life there are many things that are not awesome. RC is the exact opposite, friendly and caring staff. Great equipment, great selection. If you want to buy a bike, service a bike, or talk about bikes, do it here. Roseville Cyclery is hands down the best.I am editing this post after two years. All of the above statements still hold true, but I also want to emphasize how phenomenal the service department performs. Buying a bike is important, but it is a product - you can buy a product at a lot of places. The individual service and knowledge displayed by the service department is unmatched. These guys diagnose problems, correct them and do so in a timely and efficient manner. I am constantly breaking something and they are repairing it or replacing it in a time line that exceeds my expectations. Hands down, the best shop because of the people and the customer service they offer from sales to repair.

Ro
Review №40

The staff is helpful and knowledgeable. They have loads of quality bikes even during this pandemic!

De
Review №41

Always friendly and always helpful.

Ar
Review №42

Super nice and friendly staff. Great bike shop. Owner took the time to answer all my questions (a lot of them). Highly recommend.

Er
Review №43

This is a great bike shop. The mechanic fixed my sons bike while we waited which is amazing. Friendly and professional and they have some really neat bikes for sale too.

Ad
Review №44

Got the hybrid I wanted at a good price. Super friendly sales staff that just wants to put people on bikes, no upselling or snobbery. Selection is mostly limited to Specialized, which is a solid, reputable brand with a full range of offerings. The bike I got has been a surprisingly large boost to my quality of life. Very happy.

Fr
Review №45

The best bike shop. Ive been coming here for years, since the early days of business. They have grown a lot, but still tray me the same. You know its a good shop as well when the employee turnover is extremely low. Eddy and Oliver are always welcoming and provide excellent service!

Au
Review №46

This place is great! Olivers astute ability to provide value for the rider with regard to fit and equipment setup made for both an enjoyable and confidence-inspiring experience! I would recommend Roseville Cyclery to anyone having an interest in cycling!

H
Review №47

This is how all bike shops should be! I had a great time at Roseville Cyclery. I have not been on a bike since longer than I care to mention. So of course I was a little behind on the tech and the terms. This is when Tim and Oliver come to the rescue. They spent time with me explaining and catching me up on all the new and cool stuff on modern bikes. I told them what I wanted to do with the bike and they gave me the options that were available. I also was given time to try out and fit the bike. Even after the time and energy they spent with me they did not pressure me to buy like some other shops I had been to.Roseville is about 30-45 minutes from where I live so it not short trip for me but I feel that the service, price, and experience at Roseville Cyclery was worth the trip.You can go anywhere to buy an bike but if you want great service, knowledgable staff, good selection and no pressure experience then Roseville Cyclery is the the place to go. Roseville Cyclery will be my local bike shop for my future biking needs.Thank you Tim and Oliver!

Ja
Review №48

Just went in to learn about the Wahoo trainers. The owner of the shop was there and more than happy to answer all my questions. I’m excited that upon purchase, they will set the whole thing up for me. Impressed with the service and excited to get riding again.

Co
Review №49

Where do I start... my experience purchasing a new Santa Cruz Hightower exceeded my expectations.If you are looking for AMAZING customer service, great product selection and an experience guided by industry professionals, look no further.Oliver and his staff took what was an overwhelming experience, that was starting to feel like a vending machine transaction and made it a personal experience I know I keep talking about the “experience” but that’s the best way I know to describe how it felt. When you’re spending thousands of dollars on a bike in an industry / market flooded with many retail locations offering countless manufacturers, making the “right” choice can become overwhelming. That was until I stepped into Roseville Cyclery meeting Oliver and his team.At the risk of gushing over Roseville Cyclery, I can say two things with absolute certainty. I put my money where my mouth is and you owe it to yourself to stop in if you’re in the market for a new bike, accessories or service. You don’t know what you don’t know and there is only one way to find out.Thanks again to Oliver and his team, I’ll see you on the trails!

Pa
Review №50

Excellent shop with fantastic service! Brought my two daughters in and they took the time to make sure they were properly fitted and ready to roll. Even brought out some extra colors for my picky 3 year old to choose from. Thanks for all the help!

Ma
Review №51

Best shop in the universe

Ke
Review №52

This place rocks Roseville like a bike shop should, their love for the local community shows! I love having a reliable local source to keep me ready for my next race, or ride.If you are in the area, give them a shot...youll be back!

Ma
Review №53

The service was over the moon amazing, from Yi helping with the right purchase to Mike helping with the fit & accessories I would need to make my time and money worth it. This truly a one stop shop who strives and succeeds at providing a family atmosphere for the novice to the seasoned - professional rider. Everyone was welcomed on entry and everyone including patrons had amazing smiles on their faces. This is my new go to place. Thanks a Million Roseville Cyclery you made a customer for life.

Cr
Review №54

Called to ask about service for my bike. The staff was incredibly rude and I felt like an inconvenience.

Je
Review №55

Got there a couple minutes before closing with a bike that need a repair before its next ride. They welcomed me in and got me set up for a quick repair. Awesomeness!!

Ro
Review №56

Outstanding!By far the best bike shop I’ve been to.The staff was helpful, knowledgeable, and eager to please.They had my vintage Schwinn bikes up and running smooth in no time.Oliver and crew have earned my business and loyalty for life.

Ky
Review №57

Amazing service here. The guys here are real passionate and knowledgeable. They did great work to my mountain bike. Took me in as a walk in and had the bike out in a few hours. Ill be back again.

Ju
Review №58

The best buying experience I have had in a long time. They took the time to ask me all the right questions and listened to my answers. I will be going back and referring them frequently! I couldnt be happier with my purchase and the fact that these guys give so much back to their community is spectacular!! Thanks guys!!

Ma
Review №59

Friendly and helpful staff. I purchased a Specialized bicycle from Roseville Cyclery 05/2017, and two tune-ups are included in the price. They also gave me free helmet last year.😊🚴‍♀️

A
Review №60

I had an excellent experience at Roseville Cyclery. My wife and I bought a Giant road bike (her first one), and the process was great. Employees were professional, knowledgeable, and extremely helpful. The shop had an unique appearance with granite counter-tops, wood flooring, and brick walls. They had great selection of bikes including Giant, Focus, and Yeti. Highly recommend checking it out.

Jo
Review №61

The staff here goes above and beyond to make customers happy.They really take care of their customers!Starting off from my 3 yr old son, they fixed up his balance bike, and setup my tubeless tires, and special order my cycling nutrition.They took the time to fit me on mountain bikes and gravel bikes so I can decide which bike is best for my riding. I had some issues with my shimano brakes being too far for my reach and I took it in to get it adjusted. The mechanic adjusted my brake reach and then also checked and fixed the cables so it would work correctly.Being able to find a shop who takes care of my comfort and safety as their priority is super important to me as a cyclist. This is a shop where you come in and you are greeted right away and they want to help you get back on the road again. Love the staff here for making this a family friendly bike shop :)

St
Review №62

Gave Oliver there a nice refresher as a guy who is new to cycling, glad help with that too. Felt right a home and got all the recommendations and information I needed. Knowledgeable staff and good customer service. Keep up the good work.

T
Review №63

Fabulous folks, fabulous service, simply fabulous. Very knowledgeable and they wont try to sale you something you dont need. As a newbie to the cycling world, it was nice to find a place I could trust who would help me make the most of my budget.

Oa
Review №64

Spoke to Matt 30-40 minutes before closing time about bringing my bike in for a tune-up + some additional work to be done. Told Matt I would be there before they closed. I got there, admittedly, only a couple minutes prior to closing (was just dropping the bike off) but they were already closed - to be clear, they closed earlier than the posted closing time indicated. A young girl that was closing up made eye contact with but couldnt be bothered to offer an explanation/apology for their closing early.Called up REI.. they got me in immediately, $35 cheaper for the basic tune-up, and the gentleman helping me ended up talking with me for about 20 minutes about cycling. The only reason I didnt give these guys a 1-star was because due to their lack of customer service it resulted in me finding a better option. I will be going back to REI for any future work.I would encourage RC to realize that as a customer looking for work to be done on my bike the most important thing to me is the level of service. I dont think it takes an MIT Grad to work on my bike... but Im only going to let you touch my bike if you have the customer service to match your technical ability. In short, there are too many other bikes shops around for RC to provide that crummy of service.--------------------------Edit-------------------------After a response from the owner, Id like to point out it wasnt the matter of closing 2 minutes and 12 seconds early.. It was the fact that I personally spoke with Matt (possible the owner??) and told him that I would be dropping my bike off and that I was on my way to the store. If the store wanted to close 2 minutes early then perhaps Matt could have mentioned you would be closing early... what really struck me was how the lady still working inside, made obvious eye contact with me, couldnt be bothered with explaining or simply bringing my bike inside.My initial review still stands. And REI has been not only great for cycling but Im purchased hiking and camping gear from there since my last review as well... oh, and purchased a new Mt. bike...

Re
Review №65

These guys are knowledgeable, friendly, and super helpful!! So glad to have them in our hometown! Customer for life!

S
Review №66

This is a great shop!!! Customer service is top notch. Oliver and his team are very knowledgeable and treat everyone with great respect. They make it a goal to get to know everyone who enters their shop. There are other bike shops closer to my home, but I will only go to Roseville Cyclery for my biking needs.

De
Review №67

Knowledgeable staff and owners! They are up to date on the latest product/trends and keep my bikes running like new. I trust this shop and have referred my friends and family. Check them out!

Ke
Review №68

Super knowledgeable and friendly staff. They dont care what bike you ride they just want you to ride. Sales and shop all in one.

St
Review №69

Top notch all the way. I actually had a nail on a road bike pierce all the way through the wheel rim. On a Saturday afternoon, they got me in a new wheel, tires, tuned it up a bit, and had me back on the bike in an hour. Friendly, knowledgeable, and great service! They are now my go-to bike shop.

Ja
Review №70

Highly recommended bike shop. Very knowledgeable and friendly with no pressure sales! They will help you get the right bike the first time and save you money doing so. My son and I love our new Giant mountain bikes. We also appreciate their top rated customer service which helps me feel comfortable knowing that Roseville Cyclery will always be there. Thank You Roseville Cyclery! - jason

di
Review №71

So friendly and eager to help. I dropped my scott off for service and I feel absolutely comfortable e trusting them with my safety!

MI
Review №72

I have had great experiences with the management and staff at Roseville Cyclery. It is a first class establishment, they have provided personal professional service every vist, the other bike shops in town could learn a lot about how to treat their customers, I will never shop anywhere else!!!! Great place to shop. Thank you for all your help. I look forward to hanging on the back of your awesome Sunday group rides.

Ke
Review №73

This is a full-service bike shop where you can get good advice, quality products, and fair treatment. It is always a pleasure to deal with them!

Lu
Review №74

Such a helpful staff and great selection! Highly recommend.

Ja
Review №75

This is a great bike shop for parts and labor. Had my bike in for a tune up and new wheels bike runs great. nice staff best bike shop in area

Se
Review №76

Oliver is a great owner, with an amazing team of guys that always provide the best service. I just bought my third bike from them and I couldnt be happier with the bike and the price.

Ma
Review №77

This is a great shop willing to go the extra mile to get you out in the wind... Great Service!

Br
Review №78

Great shop, knowledgeable staff. RC is quite active in the cycling community, has a racing team, and sponsors a bunch of stuff. Definitely cant go wrong throwing business their way. I sometimes ride with their Meetup group shop rides.

El
Review №79

Awesome staff and good bikes.

ry
Review №80

Very nice techs..they made sure everything was correct on my bike and did a very good job on the repairs

Ju
Review №81

Down to earth bike shop! Oliver was very helpful and personable, got me a great deal on my Santa Cruz Hightower. Thanks! Will definatley recommend.

Al
Review №82

These guys are great.

Do
Review №83

Awesome customer service! In town from Boise and a pesky sealant leak threatened an early Sunday ride. Eddie stayed after closing Saturday evening to make sure I made the morning ride. Tks!Scotts Flat and Hoot are well designed trails. Tks again!Got to go back to Boise last weekend. While riding Bogus Basin I spotted a nice Specialized build with Roseville Cyclery on the seat tube.Todd says hi. My wheels are still running great. 👍

Mi
Review №84

I came in looking for a new bike. I admittedly didnt know a lot about them. Oliver was very rude and abrasive. He wasnt very helpful at all. Im kind of surprised everyone seemed to have a decent to good experience with him. I wont be back and I will take my business elsewhere

Al
Review №85

Very straightforward guys. You will be happy with your experience.

Aa
Review №86

They have a great Sunday morning group ride. Nice bunch of guys.

Se
Review №87

Extremely helpful, friendly and knowledgeable staff to get exactly what you want at the right price.

Mo
Review №88

Even on a bust day you will feel well taken care of

Br
Review №89

These guys are great. Highly recommend.

Qu
Review №90

Customer service is off the charts. Great products. Love this shop

Ev
Review №91

Excellent service, super informative, solid selection of high end bikes, definitely one of the best bike stores around!

Da
Review №92

Incredibly knowledgeable staff and great service

Ra
Review №93

Awesome service and a great selection! Buy your bikes local, support small businesses

Ly
Review №94

Great bike shop! Both service and sales personnel and knowledgeable and friendly.

Gu
Review №95

Great staff, professional work, always feel welcome. This shop should be a Anchored Monument in Roseville Downtown

Ni
Review №96

Great customer service! Best bike shop in the area!

Ma
Review №97

Kind courteous and helpful staff

ro
Review №98

Awesome place thanks Ed

Ro
Review №99

Wow, super impressed with this place: I first went to Bobs on Sunrise but they didnt have a solution for my BMX (trying to go retro and fit some Tuff wheels to it) and they suggested Elite Bicycles but Im familiar with them and refuse to deal with any business with a cranky, ornery owner. I found these guys on the web and visited their place on Vernon Street. Neal is the tech who looked at my bike and initially was nervous about being efficient with the challenge of finding parts to make it work but when I said I was desperate to avoid going to Elite (they have more BMX expertise there) he took on the challenge. I think these guys dont charge enough! Everyone in the store was pleasant and professional, its a nice clean place. The sprocket (chain ring is what they call them now) and labor was under $40. Service was friendly and professional. Dig this place!

Ph
Review №100

Just bought a new bike and knew nothing. Andy walked me through every question. Going now for my first ride in a very long time

Information
100 Photos
100 Comments
4.8 Rating
  • Address:404 Vernon St, Roseville, CA 95678, United States
  • Site:http://rosevillecyclery.com/
  • Phone:+1 916-783-1100
Categories
  • Bicycle repair shop
  • Bicycle Shop
Working hours
  • Monday:10AM–5PM
  • Tuesday:11AM–4PM
  • Wednesday:11AM–6PM
  • Thursday:11AM–6PM
  • Friday:11AM–6PM
  • Saturday:11AM–6PM
  • Sunday:11AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Highlights
  • Identifies as women-led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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