Chris was very professional and made sure everything was taken care of properly.
Chris worked on my car when noone else would. Even went behind someone who did some janky mess to it! He figured out the problem and got it fixed. He could have left me there without a car but he went above and beyond to get the problem solved. Without him i would still be without a car! Thanks chris!
Absolutely the WORST PLACE EVER. Took my car there to have transmission work done told me it would be 10 days and no more than $2200. 29 days later they tried telling me that it was $3000 I had to fight with them they were very unprofessional. Here we are five months later after them rebuilding my transmission and my car is been back in their shop five times an additional 10 to 20 days each time. They always have a story that somebody died or quit or something along those lines. Do not suggest this place at all, for anything.
They are shifty, and as for Chris held our keys hostage while our vehicle sat there over 30 days with little work done. Had to have our f150 towed home. Very unsatisfied now I have to spend even more money to have vehicle fixed plus any extra damages done to vehicle. DO NOT TRUST OR SPEND YOUR TIME AND HARD EARNED MONEY ON THIS PLACE.
Ben keys and Kim smith never conducted any type of business with American Transmissions they are fake reviews from someone that obviously has too much time on their hands. American transmissions is a family owned business for over 32 years we are fully licensed with an amazing crew
As for a honey cox review they stole the vehicle off the lot and got a transmission completely rebuilt for them for $1000 they still owe $900 that’s the only reason We had their keys it’s far as I’m concerned they are thieves and they got their keys back three weeks after they stole the car off the lot the repairs were all the way completed must be nice getting half off a 1950$ repair
Worst Transmission shop ever.They are kind until you have a problem with their work. Then you get to see how unskilled and rude they can be. Ive been getting and recommending auto repair shops for over thirty years. Literally never seen anything as bad as this. Please dont use this facility or you will be very unhappy.
My 2011 Ram needed some trans work done. Dealership told me at least a month to even look at it. Called these guys and they took it in right away. Had it diagnosed the next day. Took a little time to get the parts(not their fault). Took about a week total but, again, that was only because of a parts shortage. Very professional throughout and the price was about what I expected. Id take my truck back to them if I had another transmission problem.
Chris repaired my car. He is awesome, didn’t replace things that did not need to be replaced. Very experienced, great service.
The customer service could be a little better when it comes to follow up with your customers. Only had my car repaired with a rebuilt transmission for 3 weeks Will have to get back to you on the service of the transmission.
Chris was amazing! From the beginning he was so professional. He did my brakes, and suspension all around the vehicle. He also did my transmission all for 2600. He was a pleasure to work with and I highly recommend him! From being on time to always communicating with me daily he was amazing to work with.
My experience with American Transmissions was fantastic.Chris is very passionate about his work, knowledgeable,and an awesome mechanic overall...he goes above and beyond to get the job done. Im very happy with the service he performed.Going the extra mile to make the customer happy, is the way every automotive repair shop should operate.
Chris helped me to fix my car starting issue. He is very professional and had all the tools to fix the car promptly. His charges are very good value for money. Thank you Chris.
I DO NOT DO NOT DO NOT RECOMMEND THIS PLACE. THEY ARE SOOOO OVER PRICED ITS RIDICULOUS. I GOT MY TRANSMISSION DONE IN MY CAR AND PAID 4 GRAND, SHOULD OF BOUGHT A BRAND NEW CAR. THEY TOLD ME 3 THOUSAND AT FIRST AND THEN SOMEHOW MY WIRES GOT CHEWED UP AND I HAD TO PAY FOR THAT. MY WIRES WERENT CHEWED UP WHEN I BOUGHT IT IN. I DO NOT RECCOMEND THIS SHOP AT ALLAND THEN THEY HAD MY CAR FOREVER
There are no words that can express my gratitude to Chris. He took time to repair my non drivable vehicle and explained what he was fixing. Greatly appreciated. I’m driving again!!Would definitely call him again!!
Bill really took care of me and help us finance our repair. Thank you American and keep it local for small business
Great shop. The work needed was explained in detail. The shop work with you to accommodate your need. Chris will always be my guy whenever I need car repair. They provide excellent customer service at an affordable price. Keep up the great work!
I was served by Chris and he was very professional. Helped me out big time and fixed my truck for me.
Chris did good timely work on my brake job. He took the time to inform me that I did not need all four new rotors, but only the back two. Fair price and good quality work!
Great shop, Chris explained everything well and very good prices. He is very professional and wont give you bs on what needs to be done. Definitely will be bring all my business here and suggest him to anyone who needs automotive work done.
Referred to American Transmission by a work friend. Called and spoke to Chris who was knowledgeable. The shop was neat, clean and the work was completed as promised on time. i would recommend this establishment to anyone who wanted quality work, on time and at a reasonable price.
Chris the mechanic was great, he actually came out on Labor Day and replaced my faulty starter. You dont find good service like this very much anymore nowadays. I will definitely be using his services in the future.
I used this shop and Chris Otto was a very great mechanic and fixed my vehicle for a reasonable price. Although he was very busy he still made me a priority and that’s what great customer service is all about I definitely recommend him 100%
American Transmission is a great place to bring your car the guys there no how to diagnose the to make sure u are getting the correct job done to your car. Also Chris was very helpful and a good person to be around very professional and down to earth.
Chris replaced my alternator for a good price on my GMC Acadia. Even came to my house, which I appreciate. But now my air conditioner isnt running, and my car runs louder.
My daughter had her vehicle towed to this shop because it needed a rebuilt transmission. She did not know that this would be the mechanic visit from Hell. They told her that they needed to diagnose the transmission and asked for her birthdate. This transaction took place over the phone with a 20 year old young lady. When she called later for the estimate they told her $2,300, which is $800 more than her other 2 estimates that did not need more than the make, model, and year of the vehicle to give her an estimate. She then told them that she would like to pick up her vehicle. They then told her that she would have to give them $500 to get her car. Her car is only worth $3,000. After multiple conversations over the phone, they sent a text saying she could pick up her car for $200 diagnosis fee. To make a long story short, we ended up going up there with the police to resolve the issue and they backed out of the $200 deal and we told them they could have the car, because no person with any commonsense would give them $500 for an unauthorized diag fee or pay 75% of the cars worth for a rebuilt transmission. She purchased another running used car for $1,600. NEVER GO HERE! THEY ARE LIERS AND CROOKS!
This business is very unprofessional and unethical! The day my vehicle was towed there the shop never called to confirm the vehicle arrived and once I called them to confirm they had a hard time finding my vehicle at their location! Then I told them that I needed my transmission rebuilt and they said it would cost $2,300 to get the transmission rebuilt and once I told them I would b coming to get my car back they said I owe them $500 for my vehicle. After my mother talked to”Bill” the owner about his unreasonable price he texted me saying I could get my car back for $200. Once I called him to confirm the price and that I would bring it he then switched the price back to $500 and started yelling and being very rude over the phone. Once we arrived at the location with the police “Bill” then told them that he agreed to giving me the car back for $200 but that I wouldn’t get my transmission unless I paid him $499.
My car wasn’t working and I called Chris he came to my house the same day and fixed my car which other mechanics were not able to fix in a reasonable price . I 100% recommend him very good service
I got good quality brakes and rotors. My brakes were so bad before Chris fix them I couldnt even get out the driveway. Now Im driving again, nice! Thanks chris... See you again if i need anything else
This place was great, checked my truck out asap for a very good price. Eddie is that dude ☺️
Great Place, Fair Pricing
Thank you for the service. I appreciate when people are honest and see a job though to the end. Thank you for going the extra mile to make sure all points were considered before leaving.Cheers Chris, Thank you on todays call with my Town and Country.Ian Hilgendorf
Was backed up 2 days worth of repairs. No masks worn by anyone there. Received a better price from BTS Broadway Transmission in Detroit w/half days wait time! On road now! My business goes to BTS, although I reside near 8 Mile and Kelly!
I have a 2013 ford escape w/ all wheel drive, I dealt w/ Sue, Bob, Jeremy, & Chris. Very happy w/ there professional staff, just spoke w/ Chris today, he was just checking w/ my satisfaction! I would recommend this business to everybody!
Chris was prompt and worked hard to solve my crank sensor problem...he went above and beyond to get me back on the road, and the service fee was more than fair. Thanks again. Will certainly call in the future.
Thanks to the amazing staff at American Transmissions I now have my 2016 F350 back and running better than ever as well as saved 450 dollars off my entire repair due to a $300 dollar off coupon that Chris applied to my bill towards my transmission because I found him online. Chris I cant thank you enough I will recommend you to all my friends and family keep the great work.😉😉😉😉😉😉😉
Family operated structure gives good vibes, great work done in a timely fashion. Shout out to Chris, took care of my issue. On point with it 💪🏾
Chris Otto did a great job with my minivan and when my diesel van wasnt running he found the electrical problem out when I couldnt
Chris is amazing.. very knowledgeable and very helpful. Always looking to help someone out. Many options available for payment. They are willing to work with you when it comes to your vehicle. I would definitely recommend them to anyone that needs a good mechanic
They were really good people. Gave me a good price and got the job done in a respectable time.i would definitely recommend them
I hope you dont have the bad luck of take you car to this place
Chris was amazing not for a second did I feel like he was trying to take advantage of me being a female. American Transmissions was the third shop that I had my car checked out at before deciding who seemed to be the most honest and caring. $2,300 later my 2009 mercury sable transmission was rebuilt and Chris also threw in full tune up and oil change I would highly recommend family and friends as well as any one in need of anything automotive related to bring their car there.
Chris was really great and helped my fiance out with his car. Great pricing and open on weekends by appointment only if need be. Would definitely take my vehicles back for any repair.
Never go this shop ever they will rob you of your money and they will keep making false promises they had my vehicle over a month and a half and still didn’t fix it. If you could rate zero stars I would give that. If you have a chance go elsewhere even if you can’t youd prefer to wait to go somewhere else.
Kris was very helpful and nice I would tell people about this place when they need work done they fixed 2 cars of mine cheap
If I could give this place a finger I would smh i took my vehicle there for simple service.. they are not true to there word. Took them almost a month to handle the problem then they overcharged by a great deal. NEVER TAKE YOUR CAR HERE U WILL REGRET EVERY LAST MINUTE!!!!
Take my advice dont come here!!! Chris installed the turbocharger wrong ( The clamp was not installed properly which caused the turbocharger to go bad) according to another well Respected mechanic !! And now my friend is out hundreds of dollars... Chris the owners son is not qualified to do certain repairs....
I recently had transmission service at American Transmission for my 2012 Dodge Avenger. The service was professional and prompt. Chris and Bill (and the entire staff) were always friendly and never too busy to take a phone call from me and answer any questions I had. They were very competitive with their pricing as well. When the work was completed they encouraged me to call or stop in anytime if I had any questions or issues with the car...which I have not. If you need transmission work I would HIGHLY recommend calling Chris or Bill at American Transmission. They were great! Thanks guys!!
Love this establishment! Friendly and honest staff, Gail and Manny are awesome!🙌👏 Can’t beat the prices, this is definitely not a shop out to gouge you.
Very happy with the customer service provided by this shop. They fixed my transmission in a timely manner. I would recommend this shop to everyone if you have transmission problems!
One of the best experiences Ive had with any mechanic shop. I dealt with Chris, who is the owners son and I must say he was very reasonable and honest when dealing with me. If you want good, honest, and reliable vehicle maintenance, this is the place to go to. Im very happy with how it turned out, and Ill definitely be returning in the future!
Had a great experience! Chris was great, highly recommended
Great experience with Chris! He helped me out so much! Awesome prices and services, highly recommended if you need things done right!
One great trans shop, they worked with me and was fair on the pricing and they do good work!! Im definitely a satisfied customer. They even did extras on my car! Would recommend.
Took my car in to have a trans leak fixed. Not only is the leak still leaking, they caused $500 in more work.
Stopped in at the end of the day and the guys stayed late to finish my job, very pleased. American transmission was very fast and helpful with everything and gave me a great deal with getting it done on the spot. Will be bringing my vehicles back for future work. 😀
I met the owners, and their son and nephew, they took me in as a walk in, and did a fantastic job on my vehicle. I highly recommend them for any type of repair work, they have my business for life, Christopher helped me tremendously, you can contact him, at the Roseville location.
This place is lovely Manny is awesome great with handling an run this business . Up front, straight to the point . Come see him . I’d recommend him to the world 🌎.Im telling the world if you don’t come to America Transmission an ask for Manny, if you have a transmission problem An need good work done ✅ come see Manny America Transmission this man is the bomb 💣 diggadee come let him get you straight . An he finance you !!!!🥰🥰😍come see him he’s Guarantee to get the job done and make you smile
Great Job! Recently I had the opportunity to have my 1994 Ford Explorer transmission rebuilt at American Transmission. Like most people, I am weary of going to a new auto repair facility. I must say that not only did they complete the job ahead of schedule, they also were less money than any other shop I contacted. Great Job! I highly recommend them and will use them for future jobs.
Great customer service down to earth and honest people. They will tell you exactly whats wrong with your vehicle and wont try to add things that you really dont need and their prices are very reasonable. If I ever have anymore transmission problems there first on my list. thanks again guys youre highly recommended
Gave my brother and mom the run around, ruined their car and did not want to allow tow company to take the car from their property. Chris called my mom “an old effing twit”. NO NOT USE THEM!
Horrible customer service, lied constantly about everything. Dented by hood beyond repair and keyed my windows. Wish I could give zero stars.
Bill and Chris and their team have been amazing! They charged me half of what two other shops were charging me. They worked with me every step of the way!!! Amazing shop!!!
Great service! Quick and efficient work. I highly recommend bringing your vehicles here.
Great shop good atmosphere best crew Ive seen in 20 years getting the jobs done at a good pace while pleasing people with the pricing feel free to shop around and calling get a free Estimate family owned and operated
They performed superior work for the estimated price, no extras! And the car was completed quickly and ready right when they promised. And they were considerably cheaper than the first two estimates I got, saving me over $600!!!
Very knowledgeable and how easy it was to talk and ask questions and what they had to offer was astonishing. Thank you so much
10/10 would recommend this place is fast friendly and professional they inform and educate you on the issues of your car opposed to other spots where your just another customer American transmission went out of there way to make sure my car was in tip top shape!
Thanks so much to Chris for truly helping me out. I was so pissed before getting to the shop and Chris talked to me and let me know what all was going on and tried to help me with all the lights on my truck. Would have Chris help me again for sure.
Had to go back for a repair. Chris is great with communication and fixing problems. I’d recommend this shop to anyone as long as you deal with Chris he is very helpful.
Beware this place is a complete rip off, they find ways to make money off of you! Complete scam. DO NOT TAKE YOUR CAR HERE!!!!
This shop has shown me love throughout the 10 yrs Ive done delt with them they are always welling to work with you to get your car back on the road they definitely have made me feel like family
Great work and great service
Worst shop ever the shop owner or manager bill lets his employees do side deals where they do bad work. Bob and Jeremy worked on my truck for over a month and a half and still sent it back to me broken and not put together. Ive been reasonable the whole time and paid them in full and will not do anything to fix it. Unless you wanna get ripped off I would never recommend this place.
If I could, I’d give this place no stars. Horrible customer service and even worst car service. Everyone is incompetent. They took nearly a month to “fix” my car and when I complained, they sent it to a junk yard. And all this after giving them $900 to fix. They never got my permission to move my vehicle to another place. These people are clearly crooks and need to be shut down. People, don’t patronize these crooks. This is no anomaly, they are terrible!
Great Experience! Communication is Everything. Check them out!..Free Estimates! ! Professional & On Point 💝
My experience was terrible. Absolutely terrible! Not only were they overpriced but the customer service was awful. Trust me one out of five stars is generous.
Run for your life! Find another place. Good Luck.
Great guys! I dealt with Chris and his father, who is the owner, Bill. I called, had my car toed that day, they started working on it the next day and had it done by 5pm! Not a small job either, they installed the clutch on my 2006 Chevy Cobalt SS/SC and it runs better than it did when I first bought it! Overall I reccomend this shop to anyone who needs work done on their car/truck. They worked with me on the price too! 10/10
Chris hooked me up on 3 pf my vehicles the man works with everyone no matter your situation ihighly recommend dealing with him.
The owner Bill is a great guy. I have taken a few of my vehicles there and never had an issue. Every problem was diagnosed and fixed properly with no added or hidden costs.
The mechanic Chris was very helpful, very nice guy and he is willing to go the extra mile to satisfy his customers. Great place...
Their alright did well on my car, but the customer service could have been better. Over all my car is running smoothly
Out of $1000 still car wont run. Family owned but no one person is accountable..hard to get a definitive response to your problem..they dont know what the other family member has told you..poor communication. Save your money and frustration by going elsewhere.
Video real good work in my transmission is still orking most places they your lucky that last 6 months and you get a real good warranty
Never go here, brought it in to do a simple diagnostic then they said it needed a new clutch. Quoted me $600 then half way through the job they bumped it up to $900 then 1 week later of waiting on them they charged me another $200 and the truck still wasnt fixed. Sold it and am never coming back. Neither should you. Probably gonna sue them too
I have had 2 truck,s done by them they do great work vary friendly i will advise my friends and family to go there they do great work i run a scrap bussiness thank again for your great service
Love it! My food was delicious
This place is horrible and very unprofessional, the workers were smoking marijuana, the owner called complaining about when I was going to pay them, then dj called me apologizing stating that they’re having money problems and that’s the reason why.. I paid them $500 and they wrote me a receipt for 300 and stole the $200 didn’t realize it until I got home and when I called they lied about how much I gave them and the order of bills.. DO NOT GO HERE I’M WARNING YOU!!! Going through hell with this place as we speak.. Very disappointed in the service I’ve received.. DIDN’T HIT ME THAT THE ONLY REVIEWS WITH THUMBS UPS ARE THE BAD ONES THE OTHER FIVE STARS HAVE NONE MEANING THATS THEM USING OTHER ACCOUNTS BE CAREFUL
Most unfortunate auto repair experience of all my 38 years on this earth. Almost comical it was so bad. Their incompetence was very impressive.
Very good deals willing to work with you with the prices, American transmission did my transmission for a low price and did a hell of a job on it
They dont deserve a star at all. They said i needed transmisson fluid and a new seal and they refused to let me leave until it was fixed. So much so that they did it for free and just asked that i give them a good review and come back to them for future work.. Turns out all i needed was a new valve originally but whatever they did to my car, they completely destroyed my transmission. A few hours after picking it up it was not driveable. now i need a new trans that i am in the process of figuring out. I dont know how they are a business at all. What should have cost me roughly 1000 is now going to cost 3-4k.
Terrible... my truck was there for almost 3 months.. they stretched my shift cable and made me buy a new one... they had to fix the truck 3 different times.. save yourself the trouble and go somewhere else.. was never going to write a review but after 2 short years with less than 10k miles on the truck im in the same boat.. blown up trans... see what 3200 get ya...
They talk a line. $3600 and Truck did not make home from shop had to be towed back. Returned 8 times to try to fix leaks, slipping, and shutters. Finally took somplace else to have trans rebuilt again. Works great . Would give negative rating if possible.
They do good work got my baby back on the road
Excellent shop #1 if u ask me and the #1 man to see is chris 💪
I personally had a great experience at American Transmissions in Roseville Michigan. I have been a customer of Bill the owner and his son Chris for 10 years. They worked well with me for my 2900 dollar bill on my 2009 Denali runs amazing and gave me an extended Warrenty. Great businesses very professional as usual. thanks you again Chris
Great shop great people would recommend to all family and friends