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Roseville Toyota Parts Department
700 Automall Dr, Roseville, CA 95661, United States
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Roseville Toyota Parts Department
Comments
Ro
Review №1

Your parts technician was great, GREAT service. The Toyota rims were perfect. and a very fair price.

Ma
Review №2

I was hesitant to order parts online here, given the dealerships poor reputation, but the parts department is well organized and had the parts I needed for a fair price. They had my order ready within their eta window, and had spectacular email communication.

Gr
Review №3

Great internet auto parts if your not sure if you have chosen the right part # you can call them & make sure that your getting the right part # . So simple Ive used Roseville Toyota several times & always have gotten the right parts. If I could give a 10 star rating I would

Le
Review №4

Roseville Toyotas Parts Department exemplifies excellence. because of its awesome staff--especially Jim [last name unknown].Whether Ive typed in the wrong VIN number for my car or dont know the part number or part name for that thingy I need for my whatchamacallit, Roseville Toyotas Jim has quickly, patiently, courteously and knowledgably ensured that Ive gotten the right parts for my car.And when Ive made errors in my orders, Jim has quickly emailed and/or phoned me to get my approval to send the right part for my car--rather than just sending the wrong part Id ordered for a car or truck I dont own.Also, if the part I need is cheaper than the wrong part Ive ordered, Jim has ensured that the price difference was refunded to my credit card.As someone with blonde roots, Im so very grateful to Jim and his co-workers in Roseville Toyotas Parts Department: Without them, Id be walking, bussing and Ubering during a pandemic--rather than keeping my old Camry running.Because of their awesome customer service, Im now a Toyota girl for life and will buy another Camry when I can afford one.P.S. I also love that Toyota makes great vehicles and parts that are built to last, and its websites Parts Section doesnt make us customers ever log into an online account (or even have an online account if we dont want one).And the Toyota websites Parts Section lets us email our shopping list to ourselves, so we can finish shopping later.Great job, Toyota, for doing the right things and hiring great people!

bi
Review №5

Bought the parts for my 2002 Highlander during 12/1/2020 to 12/31/2020. Took advantage of free shipping over $75. Cost of the parts are much cheaper then my local Toyota dealer. I am happy wit the purchase. Customer service online/offline were good too.

Me
Review №6

Parts were perfect, just took some time to get. Only thing I would have liked to have received an email notifying me they did not have them in stock and had to get them from somewhere else. I had to write and email to them to find that out.

Da
Review №7

Awesome service from John. Above and beyond!

Do
Review №8

Fast shipping and great fitting OEM console safe that fits like a glove!

Sc
Review №9

Went to our local dealer because the dashboard engine light went on right after we got it serviced. The car is a 1997 Toyota Camry, still runs very well after 240k + miles on it. Go into the service repair and our technician calls and says that we need a vapor compressor. He cant locate one. I search on Google and lo and behold, Roseville Toyota Parts has it as well two other dealers. I do some price comparison and the Roseville has the best pricing. Order the part on Friday, thinking it will show up either the following Monday or Tuesday. Doorbell rings around 4pm Saturday and its the part! Amazing, took it to the dealer on Monday and installed. Thank you Roseville Parts!! Quick and easy to order online

Jo
Review №10

Got exactly what I ordered fast and cheap I’m very happy

Ro
Review №11

Wow! Super fast response. Thanks Roseville Toyota parts department. I contacted Roseville Toyota Parts via email and within a few hours I was contacted and the next day parts were shipped compared to my local dealership who after a week didn’t respond and still haven’t. Roseville Toyota knows how important customers are and how important parts are to get to them ASAP. They even offer pickup at dealership.

Be
Review №12

Parts department - excellent service consistent and thorough - ensuring that each part ordered is correct and accounted for. Prices are very competitive. Website is easy to order from. Overall great experience.

Li
Review №13

Sold me an awesome Truck..

Ro
Review №14

It was great to get parts from them and I got the right parts fast

Br
Review №15

Most the time its great. However today there was 1 person working and I waited about 15 minutes in line with my newborn. Usually pretty fast though and customer service is always amazing they deserve 5 stars

MO
Review №16

Ordered floor mats and some maintenance parts online. Order was processed in a few hours and shipped out in the same day with USPS priority. So it arrived fast as well. The oil filter box did get torn apart but the filter seems undamaged! Highly recommended as their online price is the best around and process is quick.

Pe
Review №17

Super fast shipping and the most reasonable cost of all dealers I searched. Thanks.

ca
Review №18

Rental department and service department. Provided excellent and timely service.Thx

An
Review №19

Sway bar bushings are sold by every other supplier as a pair.Toyota sold me only ONE, which makes no sense.

Ro
Review №20

I purchased brake parts for my Highlander online. The items were priced well. A parts person from the dealership called to verify information to make sure the parts would fit. The person was polite and helpful. The parts arrived in a timely manner, the order was complete and accurate. I would purchase here again.

We
Review №21

It was very easy to look up parts on their web site that I needed. The parts arrived quickly! I will continue to order from Roseville Toyota.

Ch
Review №22

Best customer service ive ever experienced. :)

St
Review №23

AWESOME experience!! Id like to give 50 stars! Helpful phone and online staff. Crazy fast shipping. I placed my order Friday and it was was sitting at my door Monday afternoon. In Oregon! THANK YOU!!

Ma
Review №24

Great pricing, quick delivery of parts, what more could one ask for. Will shop here again for parts via the Internet.

SU
Review №25

I went in today for scheduled maintenance. Staff was superb! I was out in about an hour!

Wi
Review №26

Ive ordered a few times online from here and have been very satisfied everytime. Prices are very un-dealership like, and shipping speed is freaky fast.

Ja
Review №27

Customer service was speedy and courteous but heads up - buy your in-stock part from their website before you pick up because they will quote you a higher price without first purchasing it online. Ridiculous but youve been warned.

ma
Review №28

I ordered the wrong part, they caught it, called me, and got me the right parts for my older Pickup. Great catch, saved me a headache. Thank you.

Li
Review №29

The Roseville Toyota parts department is an awesome team! ... I’ve been ordering parts from them online for nearly a year and I have never had any issues whatsoever. They are excellent in communicating via email and/or phone call. And also, the staff has ALWAYS been kind over the phone and in person. And most importantly if you order online you get a discount and the parts I’ve ordered have always been the correct item, which is soooooo awesome!! .... no headaches!!!Sandy

El
Review №30

They were helpful when I called; the price was great and the shipping was free and quick.

Vi
Review №31

Awesome buying experience. Fast shipping with good deal!

St
Review №32

Expert parts profesional. Parts in stock. Friendly and knowledgeable!!!

Ri
Review №33

Great staff, didnt try and sell me any extra services.

Hi
Review №34

So very easy with Roseville Toyota Parts Dept. to order on-line and have quick and convenient pick-up at their customer counter. I have ordered several items while restoring a 2001 PreRunner and the parts staff have been very efficient in having my order ready when I arrive. Even if parts have to come from their central warehouse, I usually have the parts within two days at the most. Great service all around.

Bi
Review №35

Great experience and fast delivery !

So
Review №36

Got all kinds of fun stuff in th there! Come see the roosters

Sa
Review №37

100% accurate job with very friendly staff.

Ch
Review №38

I ordered parts online, but had to pay an additional $15 in over-sized shipping after order was made (radiator). Ordered a belt which should have been a 2 pack (per every other part #), but only received one belt.On the plus side, Once additional $15 shipping payment was processed, the shipping was very quick. That $15 shipping charge made the online purchase experience 3 stars:(

Jo
Review №39

Great service, fair price. Just wish my dealership would offer the same.

Mi
Review №40

Said good morning gentleman to the two behind the counter. Young guy said good morning, older guy (my age) didnt bat an eye and never looked my way. I addressed him and said good morning Mr. Shyness and he finally acknowledged me.Not aknowledging a customer when they address you with pleasantries is a biggy for me. Ive been in management for over 30 years, overseeing customer service as well, and know some employees have a hard time dealing with the public. But considering this guy was closer to my age, youd think his shyness or reluctance would have dissipated.Because of this one employee and considering his age, again somewhere near mine, I had to deduct 2 stars. The younger counter staff member was enough to Garner the 3 stars.

Re
Review №41

Had a impressive result with my transaction, looking for a part thats hard to find especially for its age 2000 pre runner tacoma, they have it Thank you guys

Mi
Review №42

Shipped promptly, good price. Packed poorly, box all beat up and some hardware missing.

Da
Review №43

Great customer service! Parts department went above & beyond what was expected. I am sure I will use and recommend them in the future.

Ro
Review №44

I ordered 4 TRD Pro wheels on the day of Toyotas big sale. Im sure they were swamped with parts orders. My wheels arrived in less than a week just like the parts department email notifications said they would. Great job Roseville Toyota!

Su
Review №45

Received all 4 mudflaps, but only 1 set of screws to mount them .Need 4 sets of screws. Will have to go to the dealership to get the rest of the sets. Not convenient. We live an hour away.

Ed
Review №46

Very good at there job

Gr
Review №47

Decent prices and quick shipping on quality parts for my old Land cruiser and 4runner. My local dealer, Thompsons - who Ive bought several cars from, wont even match their prices.

ch
Review №48

They sent me the wrong part. And the part I need is unavailable. They should have known the difference since I gave them the vin. Oscar filled my order. When I called them for a full refund they said “We’ll try”

Ra
Review №49

Very Helpful and Well Knowledgeable in getting me the correct parts that I needed!

Va
Review №50

Very clean and people are helpful

Te
Review №51

I must say that I had an INCREDIBLE experience with Roseville Toyota. I live in Houston, TX. I bent the rim on my 2018 Toyota Camry XSE (as a result of a pothole on the freeway). Trying to avoid a scam on EBay, I opted to get my rim from a Toyota dealer so that I’ll know it will be authentic. Well, all of the dealerships here in Houston wanted to charge me $594 or more for the rim. I ended up doing a random search and guess who popped up...ROSEVILLE TOYOTA...a dealership halfway across the country that I had no idea where it was.Once I placed the order, I noticed the part was a lot cheaper than what they were charging here in Texas. I jumped on the opportunity. I called to confirm the correct price and was assisted by John Falanga. He was awesome! He explained the entire process and confirmed (by sending a picture) that the rim I was ordering was the correct one.I placed the order and today, after a short delivery period, the rim is in my posssssion!Thank you Roseville Toyota for your expertise on Toyotas (John), your professionalism, your kind and caring words, and most of all, your EXCELLENT CUSTOMER SERVICE! You guys are truly the REAL M.V.P.’s (Most Valuable Professionals) in my life! THANK YOU!Dr. André Terrell Jackson, EdDHouston, TX

Ke
Review №52

Quick accurate service.

Da
Review №53

They dont do anything wrong

Va
Review №54

Was quick and very polite

ad
Review №55

Ordered parts for 2009 toyota Corolla intake timing gear. Parts were received promptly at reasonable price.

Je
Review №56

Easy, smooth, reason for the 4 stars it’s to much money for shipping for this particular part, but would do it again! Thanks Jerry

Jo
Review №57

Simple purchase and quick delivery of exactly what I needed. Thanks!

Jo
Review №58

No problem at all with the transaction or the order, but there was a delay because I made an error on my behalf, I made a mistake when giving the information about my vehicle, and they informed me rite away about it and was able to correct it so that I got the correct part I ordered.

Za
Review №59

My order arrived in a few days. Exactly what I needed.

Ma
Review №60

Great price, quick delivery, and Toyota quality.

Gu
Review №61

Arrived as described, priced reasonably, Thank you

An
Review №62

Parts were received sooner than expected.Very satified.

Jo
Review №63

Great service

to
Review №64

You get what you pay for.

Wi
Review №65

Fast service

Information
5 Photos
65 Comments
4.8 Rating
  • Address:700 Automall Dr, Roseville, CA 95661, United States
  • Site:https://parts.rosevilletoyota.com/
  • Phone:+1 916-782-2163
Categories
  • Auto parts store
Working hours
  • Monday:9AM–5:30PM
  • Tuesday:7AM–6:30PM
  • Wednesday:7AM–6:30PM
  • Thursday:7AM–6:30PM
  • Friday:7AM–6:30PM
  • Saturday:7AM–6:30PM
  • Sunday:7AM–6:30PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
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