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J & L Collision and Auto Glass
25825 Gratiot Ave, Roseville, MI 48066, United States
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J & L Collision and Auto Glass
Comments
Ma
Review №1

Fantastic work, fair prices. My car looks as good as it did the day I got it. I cant say enough good things about the quality of work. I handed over a mess and got back a showroom quality car. This is definitely my go to shop, though I really hope I dont need to go back. This accident was enough for a long while!

Ka
Review №2

Steve, Jim and Shannon are honest and helpful! Unfortunately we had an accident. The frame was bent and it needed some major work. Steve kept us up to date on parts and timing. Jim fixed the frame, thank goodness among many other parts and overall they helped guide us through the insurance process. This is the second vehicle we have brought to them and again, they were fair in pricing and honest with timing. We definitely recommend them. Hopefully we will not be needing more collision work performed but if we ever do, we absolutely will use J&L.

Ma
Review №3

They got my truck in and out real quick and coordinated everything. Thanks guys!

Ju
Review №4

This place is great my car looked better then ever before when I got it back! Highly recommend them.

Te
Review №5

I highly recommend JL Collision Shop they were very professional words can’t explain the work they did to my vehicle..Thank you JL Collision

na
Review №6

What a wonderful place to go need work done on your vehicle check them out theyre fast efficient very honest definitely a small business and thats one I will support.... Very satisfied if I ever need any more work done I will definitely be back

Ca
Review №7

I highly recommend J&L Collision and Glass from the moment I walked in I knew I had chosen the right place to repair my truck. Friendly, Professional atmosphere.

Re
Review №8

Customer service was great Shannon was a good customer service person to help me get my vehicle in place called insurance company for me so I can get things started with my vehicle I give them five stars. Thanks Shannon for all the customer service that you have gained me first-time customer at J & L Collision and auto glass

Jo
Review №9

I just want to say Steve called around to find the cheapest price on parts because what I needed was expensive and gave me a great deal, he is a awesome guy and they did a great job I highly recommend them!

ul
Review №10

Jim, Heather and their crew are great people to deal with. They are truly customer oriented. Theyve painted my Dodge Viper and my Ram 2500 diesel after hitting a deer. They do amazing work at great prices. They always want your car fixed correctly and you leaving happy. I wouldnt go any where else.

Ca
Review №11

Best place to get your auto fixed in macomb county .great staff and the detailing of your car after repairs fantastic and unbelievable . Cant say enough about this place.

Re
Review №12

Great place to go for collision repairs. Friendly staff & does good work. Highly recommend

Ja
Review №13

I have used J and L twice for car accidents in my family. They communicate well and even have free loaner cars to use while your car is worked on. Steve and Shannon take the time to explain the issues with your car as well. Hope to not see them again but would highly recommend!Update...another vehicle brought in a couple of weeks ago due to a fender bender. Steve and Shannon again are top-notch with communication and efficiency. If you live in southern Macomb or Grosse Pointe you are crazy if you dont go here.

me
Review №14

Extremely professional and courteous shop! They got my car back to me in a timely manner and also provided me with a loaner car. When I came to pick up my car it was cleaned inside and out! Definitely recommend this place! Great work with a professional and nice staff! Thank you!

Ha
Review №15

Did they change owners? I have been here before and was helped by a woman, possibly the owners wife. She was extremely helpful but the man I spoke to on the phone today was not. I called and inquired about a headlight change because my car needs to have the bumper taken off to change the headlight. The man would not even give me a ballpark estimate of how much they charge to change a headlight. He just kept telling me to bring it in, bring it in so he can see it, which is usually a technique mechanics use to get you in and jack up the price. Dude, its a headlight....on a car. Youve seen a million of them. Its not broken. Its not shorting out. It just needs to be changed. Why cant you give me an estimate to change a light bulb? Sounds shady....

We
Review №16

Professional show quality work at a reasonable price

La
Review №17

I brought 2 different vehicles on 2 separate occasions to get work done at their shop. They did an exceptional job with both vehicles. They also understand the 3 major concepts of any good business. Great customer service, great value and great product. I am very appreciative of their hard work and dedication.

Sc
Review №18

Jim and Heather, the owners do an absolutely outstanding job! This place is operated with old fashioned values. Outstanding workmanship, repairs done right the first time, genuine concern for the customer and their needs. Honesty and Integrity are the guiding principles here. They never try to sell you something you dont need, they do their best to give the customer options whenever possible. They stand behind their work and do their best to make it a great experience from start to finish. What America needs is more businesses like this one and this would be a much better country! I couldnt possibly be more satisfied and I highly recommend them for whatever type of work you need done. They do it all and do it well!

To
Review №19

I had so many problems with my 2008 Nissan until I started bringing my car to J & L Collision. They fixed the problem with one trip. Heather is awesome and they provide great prices. This company is for the people unlike other places that try to take your money. If you have any issues they are always willing to assist. I must say that the turn around time is extremely fast. I took my car in and Heather immediately called with the problem. I was able to pick my car up on the same day. So if your looking for a clean shop that provides great customer service and excellent work at a good price. I highly recommend taking your car to J & L Collision.

Ta
Review №20

10/10 these guys, girls and dog are all everything you would want to deal with during stressful times. I will never use anyone else when I’m in need (hopefully not soon lol)

Ma
Review №21

Had a wonderful experience with J and L after getting into a car accident recently. The first thing they did was ask if I was okay. As they repaired the car, they kept me up-to-date along the way and got it back to me faster than I thought! I’m so impressed with how well they did and how friendly they are! Definitely recommend! Thank you!

Ke
Review №22

Best shop in Michigan! Jim is such an amazing guy and really takes care of his customers. He fixed my car up and has it feeling like I just bought it! The guys did a great job, they’re all so nice and about their business. I definitely recommend them!

Ja
Review №23

Look no further your collision problems will be solved! This place is A1. They were able to get my 2019 Ram back to like I just drove it home from the dealership. The staff was nothing but friendly and accommodating. They coordinated everything with my insurance and wasted no time getting to work on my truck. They have gained a customer for life. Highly recommend

Jo
Review №24

Wonderful car repair facility. They give you an honest rundown of whats wrong your car and they dont price gouge. They are easy to talk to and keep you informed if the job will require anything else or if they run into another problem.

Mi
Review №25

I went here to get my window fix after it was accidentally knocked off track. Price was very reasonable. They were very nice and professional. They have the cleanest/comfy waiting area i have ever seen in an auto shop. I will definitely come here again.

Ma
Review №26

Excellent service provided at excellent prices. The work they do is second to none. Thank you for your hard work and honesty.

Se
Review №27

As a business owner myself I totally understand quality work and honest service, so Ive always had a strong will to make sure that I always look for that in others that do work or anything else for myself and my family. I would refer J&L Collision to anyone of them and hopefully to others. Ive had multiple vehicles repaired here and would personally like to thank Jim, Heather and Mark for all their hard work their honesty, integrity and dependability. No doubt about it they will always be Main Drain Sewer & Repair first choice for all of our vans and personal vehicles

Ch
Review №28

I love J and L collision. They do great work, at honest fare prices and the staff is very helpful and friendly. This is the second time Ive been serviced by them they did such a great job the first time I wanted to go back to them. If I should ever have any needs for my vehicle they are the first I would go too. I highly recommend this business establishment. They treat their customers with respect.

Br
Review №29

Very honest and trustworthy business. My first car was rebuilt by Jim and still runs beautifully to this day. My transmission in my truck was also rebuilt here and is perfect 3 years/30,000+ miles later. If you want people who are honest,respectful, and will work with you, this is the place.

Th
Review №30

The most friendly family owned business. Customer service was amazing. Honest and time sensitive with repairs. I have purchased a car from them and had my new Ford Fusion repaired when it was rear ended and both times I have been very pleased with the level of attention paid to detail. Jim and Heather are trust worthy people!

Jo
Review №31

REALLY nice job getting my 07 G6 bumped out and painted. Looks better than new! Plus, had them do some suspension analysis and they fixed that quickly and at a really good price! Heather is a delight to work with and Jim keeps everything on track. Thanks J&L for a great experience!

Ka
Review №32

Very easy to work with, great integrity, friendly and genuine owners. Coordination between J & L and others (towing company, insurance company) was excellent. The opportunity to use a loaner car while mine was being fixed helped me so much. My car had extensive damage from a crash. Now my car looks GREAT!!!

Ch
Review №33

I had to take a moment to tell of my awesome experience with J & L Collison! Needless to say after hitting a deer; not only was my car wrecked but I was a emotional wreck! A friend had recommended J&L so I had my car towed there. I was immediately contacted by the owners wife Heather who was very sympathetic and assured me that I was in good hands. From there I was told I would be contacted when I could pick up my car!! “ Wait!, What?? What about the insurance?? Heather assured me that they will take care of all that mess and get me back on the road in no time”. I was so happy that this business took this hassle out of my hands. They took care of it all and with constant follow up. I got my car back within a week and I couldn’t believe it had ever been in a accident! Jim the owner came out and shook my hand after receiving my keys and said I was all set and if I had any problems to call him . He said this with sincerity in his voice and was a very kind man. My whole experience was beyond 5 stars and I’m so happy I took my car to J&L!!

An
Review №34

I first heard of J&L on WMUZ years ago. I liked their commercials and remembered them. When my windshield shattered I took my car to J&L. They could have charged the top, instead they searched for a windshield for me, quality and low priced. They treated me as if I was family and they were doing all they could to save ME money. I began taking my car there for mechanical work and again, they were so honest, so kind, and empathized with me while working with me on giving me the best price. I had them work on 2 insurance claims for collision for me and what I love is they work on my behalf. If they needed to go to the insurance company for supplemental work, they did it -- whatever I needed, they worked to get it for me. Windshield, Mechanical, Collision - WOW and WOW -- they do it all!!!!!!!! I have worked with many repair shops, including dealerships -- none compare with what Jim and Heather will do for you. God bless and continue to keep them -- they are a blessing to all who cross their threshold. Thank you both and love ya!!!!!!!!

Lo
Review №35

Very honest friendly and very very good work. Recommend them to anyone

Ji
Review №36

I take all my personal and business vehicles to J and L for a number of reasons - great collision / mechanical repair, fast, honest and competitive service with a top shelf waiting room too. They pay attention to detail and it shows. J and L will always give you a honest diagnosis/repair cost of vehicle problems unlike other shops. I wish they also would get into medical service as I would take my entire family there!

In
Review №37

Greatest experience Ive ever had. Great prices, honest people, great atmosphere and the works from the front office to everyone working on the cars and trucks a giant thanks. My truck looks like it just came off the show room floor.Thanks again.Todd Lovell

St
Review №38

I have been trying to find a trust worthy shop that can take care of all my Auto related needs and this is the place!!Jim is extremely knowledgeable and detailed in accessing and diagnosing the problem to assure not to waste your time and money!Heather is great at running the business and customer service and they make a great team.Dont go anywhere else. Call J&L Collison first!

St
Review №39

We brought our Jeep Renegade in for a bumper replacement. Also brought them used tires for it and they put them on for us. We were pleasantly surprised that they detailed the inside, and they even replaced a burnt bulb free of charge. Great service.

Ev
Review №40

The owner came out and fixed my rear view mirror for free! He said that it was no big deal, but I sure thought it was a huge deal! Thank you! I will never forget your kindness!

Do
Review №41

These guys are wonderful! The first time I went in there just to ask some questions and get a quote and they had me pull around back, then started pouring water on my car to see where it was leaking in at! I couldnt believe that they never even met me before and were willing to go to such lenghts to help me out. So eventually I ended up getting some body work done that I originally went there for in the first place and they had it done in three days! Mind you, it wasnt​ a substantial amount of work, but it was very nice to have my car back quickly so I didnt have to worry and the work was truly exceptional. This family owned shop is so much worth while, they have very reasonable prices and the extra effort they put forth making you happy and going the extra length for you is completely worth going to for your auto needs, you will never get that kind of attention at any of these corporate shops.

Ya
Review №42

Awesome customer service, very friendly and professional! Very transparent with pricing. Overall I am completely satisfied with my experience and will be recommending them to family and friends. Thank you!!

Ja
Review №43

Gave me a free loaner, and fixed my car completely. I didnt have to worry or hear from them repeatedly, they contacted my insurance and notified me of all repairs on pick up. Heather is a sweet genuine person, and she had my jaguar detailed in and out.

Re
Review №44

My experience here was wonderful. Love the crew -Heather up front, Jim in body, and Adam in paint. Will always come here for my car needs- thanks Guys youre the best!

Se
Review №45

Great work, friendly service and fair price. They made the process easy and I even got a loaner car for the time. I would recommend to anyone.

Bl
Review №46

I was involved in an accident back in July, I spoke with Heather and Jim to see if they would work on it. Jim and his workers made my car look brand new. I put all of my time and money into my car and when i crashed it i was devastated, Jim literally made it drive like a new car off the lot. They are great people and work well with customers, I highly recommend them and their high quality work!

Jo
Review №47

Great service and very quick response. Friendly owners who helped me themselves. Highly recommend.

L
Review №48

I highly recommend these guys theyre professional, courteous, and timely. If you need work done give them a call theyre excellent thanks Heather and Jim

ti
Review №49

I was scammed out of money and service by a mechanic from a different company, but J and L rescued me and fixed my vechicle. They provided awesome service. Heather kept in contact with me to keep me updated. They do exactly what they say they are going to do. I would recommend them to anyone for good quality service by good people.

al
Review №50

As a broke college student, I dont have lots of money to spend on car repairs. Im weary of taking my car to repair shops because many of them will try to sell you something you dont need and overcharge you for the things you do. J&L collision, however, is a different story. After a recent accident, I brought my car to J&L to have my frame and steering system inspected. Instead of just telling me what was wrong, the mechanic Jim brought me out to the garage and showed me exactly where the damage was. J&L collision is an honest and respectable business, and the prices are always fair. Jim and the receptionist Heather are pleasant to work with, and as stated in other reviews, they really do treat you like family. It is for all of these reasons that I will continue coming back to J&L, and I recommend anyone in need of car work to do the same.

Se
Review №51

Great service, very friendly down to earth people! I will definitely refer Jim and continue to give my business to them.

Be
Review №52

Once again my Dodge Journey needed attention. I had a few major boo-boos this time. And one again, Jim, Heather, Chris and the team went well over & above what any other auto repair shop has ever done in my experience. Clean! Friendly! Personable! Thorough! Outstanding attention from the time you drop your vehicle off untill you pick up the vehicle. And my car was cleaned from bumper to bumper, inside and out. Clay did a beautiful job! Thanx again.

Pa
Review №53

High quality work. Honest estimates. Jim makes sure you are happy with everything done to your vehicle. The customer comes first at J and L.

Ni
Review №54

This place is by far one the most honest, and trustworthy places to have collision work and mechanical repairs done. They owners are friendly and dont make up things that are wrong with your vehicle to suck more money out of you like many places do. If you need a mechicanical repair (they do more than just collision) or need collision work please give them a try. I promise you wont be dissapointed. I go here for almost everything and receive quality work for a reasonable price.

Jo
Review №55

If u need good work done at a good price j&l is a family owned business and they treat u the way ppl should be treat I am a repeat customer for life great place love the owner Jim and heather are the best.

Li
Review №56

Great collision shop great work! Honest owners and staff.

Ro
Review №57

Heather and her crew are very friendly, accommodating, and really know their craft. I highly recommend this shop for your (unfortunate) collision needs. A+ work

Cr
Review №58

Awesome shop. Family owned. Theyve won my continued business.

Je
Review №59

Great Service. Heather is super nice . Awesome Job done with the car done sooner than expected.

Br
Review №60

100% Satisfied!! Jim and Heather are great to deal with and the fact they stand behind their workmanship. They have a customer for life!

Pa
Review №61

Jim & Heather and guys are great! They will be getting my business from now on! Thank you!

Cu
Review №62

Went here for shock mount replacement very professional and went the extra yard to make sure my experience there was comfortable

Ro
Review №63

Great shop very professional. Fast great work!! Thank you

Wa
Review №64

The Murphys make a great team...my car door work perfectly now...Awesome customer service Heather!!!

Ca
Review №65

Great customer service family business help you best they can.

Ro
Review №66

Great owners, They do top notch work. I would refer everybody to J&L.

Ha
Review №67

They are amazing!I would recommend them to anybody.Excellent prices and they are very friendly.I have alot of issues with my car so I most definitely will keep coming back to them.

Jo
Review №68

They have worked on my vehicles for years, Jim an Heather are outstanding people an great shop owners.....whether its mechanical or body work, this is the shop to bring tour vehicle too......thx you guys, John

Cj
Review №69

Omg so great. The prices is so amazing wow .I wish I could had known about this place alone time ago wow wow wow

Da
Review №70

Happy with the work provided

Dr
Review №71

Very great work fast and friendly

El
Review №72

Very family friendly and they know how to get the job done right :)

Br
Review №73

I stopped in to get an estimate for my window. They were very kind and helpful even applying plastic to my broken window for free. Their goal was to save me money and now Ill be a return customer, thank you.

As
Review №74

Best body shop in Detroit!

Da
Review №75

100% satisfied! They do great work!

Tu
Review №76

Great work awesome people and good prices!

ce
Review №77

Time consuming expensive then other shop

Ki
Review №78

Just got a call from here about card holder services . I am on the do not call registry but still got a call.

De
Review №79

Fixed my mirror in no time I was in & out I would definitely recommend this place to everyone ask for Jim 😊

Ch
Review №80

Excellent services

As
Review №81

Not good service at all

Information
33 Photos
81 Comments
4.8 Rating
  • Address:25825 Gratiot Ave, Roseville, MI 48066, United States
  • Site:http://jlcollision.com/
  • Phone:+1 586-777-4835
Categories
  • Auto body shop
  • Auto dent removal service
  • Auto glass shop
  • Auto repair shop
  • Car repair and maintenance
  • Car service
  • Mechanic
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:8AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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