I have called twice left a message and I haven’t received a call back. Guess there no good on call backs. I have used them before and after they fixed my washer about 4 months later it broke again so I bought a new one. Now I need them again and I get no service on there end. Guess I’m go out spend my money else where.

Very fast service, great quality, very professional.

They came our and told me it was rollers on my dryer. Charged me 100 for parts up front and told me theyd be back Monday- wed of following wk. Wednesday I called them and asked when they’d be coming and was told Next day. Next day got a call from them saying they’d be there between 1-5pm. Waited all day and no call, no show. The following day i called and spoke with office staff explaining no one came and all of a sudden man gets on phone and say ma’am ma’am this is ridiculous your husband didn’t tell you we came out and fixed dryer. I explained i have no husband and then was placed on hold after he argued back and forth a bit, then was told they apologized they had wrong address and had taken a wrong turn. I told them i wanted them to come out now because id taken a day off yesterday waiting for them. They came out to tell me that now not only was it my rollers but i also needed a new drum. They left my dryer apart and told me theyd be back. Exited. Later i called another company who came out and told me nothing wrong wirh drum or rollers it was actually belt going out and needing replacement. I called Rosenberg appliance back and informed them since they’d done no work i wanted my money back. They gave me my 100.00 back and i will never recommend or do business with them again.

I have been in business for over 20 years, if I would treat people the way I got treated at this place, I dont think I would still be in business today, I wouldnt recommend this place to anyone, GARY OHL, GARYS Quality plumbing

I went to purchase a part and the salesman was very customer service oriented and informative. He also gave me some valuable information on how to replace the part myself in less than 30 minutes. I am a 58 year old grandma who fixed her own dryer with Rosenberg Appliances free customer service. I am totally impressed with this business and from this day forward will recommend them to all of my friends and family.Sheila of Rosenberg, Texas

The lady on the phone is very unprofessional. Was getting impatient with my husband whom called regarding these washing machine and dryer we spent 600$ on that isnt functioning properly. Very unprofessional. They dont keep their words to their appointments to come out and fix things.

Always fast and efficient. Good pricing and quality service. Theyre the best in town.

Its been a good experience twice, first it was my washing machine and got it fixed same day then 2 or 3 years later my dryer stopped working and the guy there was very honest and told me that it will cost me the same to repair this old one or to buy a new one.

We called and scheduled a service call between 4 and 6pm on January 26, 2021. No one called or showed up.UPDATE: a tech showed up the next day around 12 and left when asked to provide more than a dirty t-shirt as Identification.

Good customer service n support.Imarrytexasbrides.com

They installed the microwave incorrect and then when I calledthem to come out they did not come out worst company ever if you need work dont hire these guys. I could have done what they did myself

Passing by and saw a bbq smoker on a trailer. Called to see if it was for sale but it wasnt. The guy that answered was friendly and polite.

Great service and awesome staff

Bought a stove and it didnt work they came to my house and fixed it 👍

Convenient they will come to you

Service call was reasonably priced. Told us exactly what was wrong with the refrigerator. Would recommend and use them again.

Was treated very kind and efficiently. They had the exact part that I needed that Home Depot didnt carry or even know anything about. Thanks for the awesome customer service.

Very poor scheduling practices and customer service. Repair tech was to arrive between 9-12 on a weekday morning. Took off work without pay that morning. Called at 9:45 AM to confirm arrival before noon, and was told tech could not make it until later. Was then offered Saturday morning slot for 9-12, assured I would be first on the schedule, but still wouldn’t confirm a more definitive ETA. Would give them zero (or fewer) stars for combative attitude if I could! If you are a working, schedule bound individual, move on to another company.

Wanted to ask a simple question but, they hung up on me and would not answer the phone after that. They seem not to want to help unless its about money. Very poor customer service. I was going to buy a appliance but I asked if they would take the old one if I bought one from them. But it never got that far because they hung up and would not answer. I had 2,000 dollars to spend on a fridge and dryer. But its their loss.

Great fast not to expensive

I called for an estimate and to see how soon they could come.They came the next morning And figured out the problem with our washer in no time! And prices are very reasonable!So glad our washer is fixed!!!Thank you

Nice selection of used appliances....friendly.

Good freindly personal working there very helpful and honest personal dont try to sale u anything but will help u fix or tell u how to fix ur appliance . Had a nice visit

He never call me back

Good attitudes and always really helpful.

Good place to have around for when I need parts for my Appliance

Fast, knowledgeable, and reasonable price!

Charge too much for appliances

Good