Top notch knowledge and customer service. Utilize for all your FFL transfers.

I had a firearm transferred here because some other stores are not doing it at this time. The process was very easy with online form for transfer and making an appt to fill out necessary paperwork in store. Employees were nice and helpful and will use again in the future.

Great customer service, and quality workmanship. I was able to speak directly to the gunsmith about my stippling needs. The work is very detailed and fine. The turn around time was faster than the online options and more cost effective.

Dont waste your time and money using the Gun Doctor for FFL transfers. They may decide that they dont want to do it and then you have to pay to send it somewhere else.

I was referred by a well known gun range to have sights put on my Kimber. Considering the current situation regarding COVID I expected a long wait. Mike responded to my emails within a day and typically that day. The drop off of my weapon went smooth, he promised to be done within a week and was done the next day. The pickup process was quick and easy. The sights are secure and work great. I will definitely use them again as my gunsmith. The shop is 25 miles from my house and well worth the drive. Thanks TGD you have a new regular customer.

I dropped off a heavily used 627 that was starting to light strike, for repairs and a refinish. The folks here did an incredible job with the repair, getting some parts for free from S&W and quoting a fair price for a new rear sight. Im most impressed with the refinishing though; the gun looks incredible and feels absolutely as tight as if it was brand new. The only downside was the wait (about 6 weeks for the parts and repairs and another 2 for the bead blasting) but they are up-front and communicative about the wait times, and the final product is well worth it.

Great customer service and work, they had my repair done much quicker than expected. Highly recommend for all your firearm needs.

I first contacted Gun Doctor about a firearm I was looking for. They didnt have that one in stock so they recommended one different but with ALL if not MORE than what I was asking for! From the Emails back and forth to meeting everyone in person. It was a VERY pleasant experience catered to what fit my needs best! I felt no pressure or obligation to buy more expensive items or extras. Everyone was super nice and I will for sure be doing more business with them in the near future! I will be recommending Gun Doctor to my family and friends due the the exceptional service I received! Thank you GunDoctor!

The team here is top notch from start to finish. Mike was awesome to deal with. He worked to find exactly what I was looking for. Some of the best customer service in the business. I’ll be back again. Thank you!

Full service. Wait time 2 minutes. Worth the 4 hours round trip and that’s not something I usually say.

Michael was the first one I spoke too, he went out of his way to try and find a couple items I was looking for. We eventually settled on transfers, I appreciated his honesty, effort, and quick responses. Mandi followed up with excellent service and wanted to help as it was my first time in the shop. These guys have earned my business, I will contact them for anything I need. Thanks Guys, keep up the great work!

These guys were awesome, especially Mike! They helped me with a special order from a company that is notoriously hard to work with and pulled through in a big way! Give them your business, they deserve it!

Very Nice and humble guys ... Good Service and very cooperative .

I cannot say enough positive things about The Gun Doctor! I was referred to them (and Mandi, the owner) back in August. The M-1 Carbine I bought from another store, was NOT functioning correctly. I brought it in to The Gun Doctor... I was immediately treated with respect and courtesy.They told me if it could befixed, they could fix it, no problem. Mandi had EXCELLENT communication while my Carbine was in the shop, and answered all of my annoying texts! I picked it up on Monday and brought it to the range yesterday. IT SINGS! Could not be happier with the service I received, and I will not go anywhere else. Thank you Mandi! If you have ANY need for a gunsmith, dont bother going anywhere else.

Great experience here. Ordered a shotgun from The Gun Doctor and it came in in a few days with no problems. Everybody was really helpful and answered all questions I have. Would highly recommend. I definitely will be returning next time Im looking to buy a firearm!

ZERO STAR REVIEW!!!!!! Those people are not professional at all!! The store owner ( the woman) got extremly high attitude and she is acting like we are for them. I did two transfers with them and both time they give me hard time. When i was doing the second one they just close the store for few day not telling me anything. The gun was returned to the sender . The 48 dollars price for transfer is hudge ripoff. You can do it for 20 dollars with the much more nicer people. I also feel so sorry for the guy who works for her. He is only one nice person in this place. This is not a real gun store . This is not even looks like a gun store !!!!. I got good piece of advice for all of you .... go to other place ... we got so many nice gun stores around with much better customer service and prices ......

I took the concealed carry class here with a co-worker of mine, based on a recommendation he got. All of the staff were very attentive, patient and knowledgeable. We were not able to complete both stages of the class within the sessions originally scheduled, so Mandi, Michael, James, and Neil stayed in contact with us for several weeks until a suitable date was found. There is a casual family atmosphere here and I would recommend The Gun Doctor to anyone.

Just needed some basepads put on my 1911 mags, just a simple job. Waited 4 months and heard nothing back. Finally went over to the shop and they said they “just didn’t get to them.“ The one star is simply for the lack of effort put towards a job that with their tools would’ve taken minutes. This is no way is towards the kind older gentleman at the front that apologized to me.

A gunsmith that I have dealt with in the past who specializes in restorations and custom builds suggested The Gun Doctor as a place to consider for the more regular and routine needs that I may have. Apparently, he knew the original owner of the business from when they were both starting out in the 70s.I decided to give The Gun Doctor a try and brought in a rifle for a strip and clean. I was told it would be about 2 to 4 weeks and cost up to $125.00. Fine.After 8 weeks, not having heard anything, I called and was told by the woman on the line (who I believe was the same person I originally dealt with) that the gunsmith would be working on my rifle the next day. (What a coincidence!) 2 weeks later, not having heard anything, I decided to pick up my rifle and take it elsewhere. When I arrived, I was told that the work had just been done. When I pointed out that the 2 to 4 weeks turned out to be 10 weeks, all I got was I apologize. No explanation for the delay. Nothing to make me feel that my business was important. No information to let me know that it would be alright to continue to do business with the place in the future without a similar experience. Just several I apologize statements. Nothing more.There are other gun shops that are better run, do good work for a fair price and do a good job of making you feel important as a customer. Maybe this place was good when under the control of prior people, but, in my opinion, that is certainly not the case now.

My husband and I saw a gun on The Gun Doctor Facebook page. We went in the shop today and Mike was super awesome. Very friendly and knowledgeable and took the time to show us everything about the gun. We will definitely be back for our future firearms needs.

The Gun Doctor is my favorite local gun shop. Small enough to get to know the staff and have that local feel and large enough to have an interesting mix of inventory. They have an above average collection of military surplus firearms, interesting older classic firearms, along with modern tactical firearms. Mike is extremely helpful. Kevin, the gunsmith, is very talented. A friend had his 1911 redone, by Kevin, and it is a work of art. Kevin made a few suggestions over and above what was asked for that really pulled the piece together nicely. The owner has just the right mix of salty attitude and customer service skills to make each visit interesting. Even if I am not in the market for a new acquisition I will stop by to see if there is anything new and interesting in inventory.

Extremely friendly staff, went above and beyond to repair an old family rifle back into working condition. Recently purchased a rifle online, (my first online purchase) and had it shipped to the Gun Dr. The entire process went very smoothly and professionally, will definitely be having all future online purchases sent to them, as well as all repairs.

Fantastic service! Transferring my firearm was made so easy

They were the only gun store that had 9mm amo.i drove from Chicago and back.they are awesome.

Excellent service, and very efficient FFL transfer service. I have had firearms repaired and detail cleaned by their staff and have always been very pleased at the quality of the work, speed of service, and price. Outstanding and highly recommended. I could work with a shop closer to home but the drive is worth it.

The best place to do bussness, the lady was very kind and helpful,I totally have found my best gun store, will be going back again and again

The Gun Doctor came highly recommended by some folks at my hunt club. James and Kevin went out of their way to help me. If you need a gunsmith they are worth the trip from anywhere in Chicagoland. Also a cool selection of items for sale. Thanks!

Ive been visiting this shop for years and wouldnt go anywhere else. The owner and staff are awesome! The gunsmith is a real gunsmith. He knows guns and how to fix and customize them. Ive been to all the other shops in the area and have heard all the high pressure sales tactics and lies like this is the last one made you really should buy it now. They dont do that here. They dont have alot of inventory but they can get you whatever you are looking for. Great shop and great people. Five stars all the way!

Always loved going here. Great place to shop. Good deals on purchasing and also selling. Dropped off an item on consignment and an item for the gunsmith. Overall love the staff and owner.

I was referred to The Gun Doctor by a friend and this place exceeded my expectation. Everyone was very professional and knowledgeable. Thank you Mike P. for providing a world class experience, will certainly be back!

The gunsmith work I had them do on several guns over the years was top notch and finished in a timely manner. The staff knows their stuff and great to talk to. Pricing on used guns is fair with the occasional bargain.

Just called with a few questions and the girl was very friendly and helpful will definitely stop there after all this virus stuff stops!

I 100% recommend purchasing or transferring firearms via The Gun Doctor! Phenomenal customer service and great salesmen. If you want a great guy talk to James, personable and professional and got me sold!

Great local supplier and FFL dealer. The staff was professional and polite, but totally friendly, as well as easy to talk to. Theyre everything I look for in a local gun shop, and Ill definitely be coming back!

Stopped in on the recommendation of a friend and now i wont go anywhere else for gunsmithing. I was having an issue with getting 2 rifles on paper when I was told by the store I bought them from that they were boresighted. I walked into The Gun Doctor with my son and started talking with Michael about what we needed done. Michael checked out both guns, answered a bunch of my questions and set us up for the work. One of the rifles was needed back pretty quickly for a youth hunt and the staff at The Gun Doctor definitely delivered. After 4 shots and a few minor clicks on the scope, the .243 was dead on. Again, I wont go anywhere else and Ill buy my guns from them in the future. Great shop! Thank you Michael. Hopefully Ill have a pic for the shop of a nice buck in a few weeks.

People on here are going on about the transfer fees. It was stated up front that they are $48.00.They were not under handed about it, they didt change the price later I dont understand the negative feed back They are very helpful and answered all my questions. Local shop paid the $48.00 bucks no problem it was worth it for the convenience. I have only been in there a few times but every time they have been helpful and answered my questions. They even gave me some gun lube. Support your local shops when you can!

Ordered a gun June 28th 2019 and dropped off grips to be installed on the gun. Half a year later still no gun, It is now December 23rd 2019, Requested refund on December 8th. Still no refund on the 23rd. Im picking up grips that I dropped off asap and need cash or refund by time I arrive at the shop.

Amazing work, friendly service, and about as accurate on turn around time as I could have asked for. Custom POF has been flawless since. We will be back for anything in the future that arises.

Great service and knowledge. Fixed my handgun in a timely manner and cost me less than originally discussed. I would highly recommend them.

Found a BEAUTIFUL Mossin for an amazing price here. Staff were considerate, attentive, and very helpful. Woukd deffinitely go here again.

Nothing but positive things to say about each of my visits. Friendly and courteous service from all 3 people that have helped me. Never talked down to me for newbie questions like some other shops. Thank you

I had the Gun Doctor do some custom work to a Browning Hi Power. They know what they were doing, turn around time was very quick, and the cost was reasonable.I would use them again.

The Gun Doctor is probably one of the best firearm dealers in the Chicago suburbs. The people are very cool, and friendly. For a new person just starting to learn about firearms, this place is very welcoming. I was chearfully greated the moment I walked in, and felt very comfortable talking to the person who was helping me. I probably could have stuck around and talked for an hour because the person helping me was a friendly guy.I visited today to sell an M4 carbine, and though I didnt get as much for the sale as I would have hoped for, I feel confident they gave me the best deal they could comfortably afford. The transaction went smoothly, and with no hassle at all, so I feel it was still worth taking less than my expectated amount. I will definitely be coming back.PS, Richard Burns isnt my real name... I made this google account so I could give the Gun Doctor the good review it deserves.Thanks for your great service today.

I called ahead and made sure they had what I was looking for. Everything was explained well and I was in and out in 15 minutes

This place is awesome. My 95-year-old mother only had to give my 10-year-old son a note saying it was OK for him to buy an AR – 15 with a bump stock a pack of cigarettes and a bottle of school and they took care of him like this was Nordstrom’s at Woodfield!

Informative and helpful Michael has been talking to me for months, answering every question in a professional manner. Guiding me to the best purchase for me an my family. There are closer gun shops but I will always shop with Michael. He is the consummate firearm consultant who loves what he does and knows what he is talking about. I wont go anywhere else.I always get great service at the Gun Doctor. Whether I am at home or work I drive an hour to do business with Michael Pompilio and the staff at The Gun Doctor. Why? because they know what they are doing and deliver great service. Thanks for my new DP12 its badass

Efficient FFL transfer. Owner is very knowledgeable.

I have done all of my FFL transfers and gunsmithing here and I would recommend it in a heartbeat. The employees behind the counter are cordial, but fair, the prices are reasonable, and the shop itself is very welcoming. I drive from the city and I wouldnt pick any other gun shop.

Well i was going to bring a few of my guns in for minor repairs, but after reading the reviews, Ill pass. dont need any aggravation.

Went here for a CCW 1 class today. Mike and Neil were first class! Very knowledgeable and willingness to answer any and all questions. At the range they were BOTH extremely helpful in helping identify and correct issues I was having while firing down range. Looking forward to my CCW2 class.At the end of the day I even bought a new Springfield Armory 9mm XD-S Mod .2 handgun.Lastly, As a family business owner I FULLY support and respect local shops. I chuckle at those people that have the negative reviews regarding transfer fees and gunsmith costs. This is a business and making money is what keeps the lights on. Nobody forces you to shop at any one location. As I tell my customers....”you can always find cheaper but be careful what you wish for.”

Went in to shop was greeted and respected, will be going back to do business with them very soon!

Qualified and knowledgeable staff. One of the best gunsmiths in the state.

Friendly guy- I just bought .40 ammo. Good price. Small store- I wish they were larger. Id go there again.

Called to see if a gun smith would check out a gun that I have never shot and received excellent service from the phone call making the request and the gentleman that evaluated my firearm. Very pleased with the service and would recommend them.

I purchased my first gun from the Gun Doctor, Kevin showed me several guns and went through the different features so I could purchase the correct gun for me. Thank You!!

Always a great experience and very knowledgeable and friendly staff and expert gunsmiths.

Great attitude & customer service. Good knowledge of firearms

Very friendly people excellent help will be visiting very soon.

These guys are a huge rip off. I only did two transfers because I knew nobody else who did them. They are extremely rude and act like you are doing them a favor. They charge $48, and I can get them done for half that, plus the people appreciate your business. Also had work done, again a Hugh ripoff. I would never do bushiness with these guys, I think one star is generous.

Terrible place to shop or have a firearm transferred.They was all smiles untill they found out I wasnt buying one of their pistols.Never again will I go there.In this case once was to muchDrove the extra 20 mins to a real gun shop.Had no problems @ article 2

I bought a gun here a few years ago and the experience was as expected, but they recently wasted my time by jerking me around. I felt like I was inconveniencing them when I came into the shop. Fair enough. You dont want my business then I wont give it to you. Just dont tell me to come in if youre not going to help.

Highly recommend you stay away from this place. I read some of the negative reviews but figured since they were 5 min away and I only needed something simple I would go speak with them and get a price. I called first explaining I needed a small rail mounted on the side of my AK so as to attach a scope mount. Its approximately 4 inches long and has three small nuts and bolts to attach it. Even though I asked for a rough estimate on the phone I was told they would have to see it. So I brought it in and found both the gunsmith and the other employee helping customers. So while waiting I pulled out my cell phone to look up the YouTube video that shows the mounting procedure. I was almost immediately told I calls not use my phone and the employee motioned to a sign that says no cell phone video, audio recording or pictures. I stated I was not taking a picture or video but just looking up the YouTube video of what I wanted them to do to my rifle. I was told that they dont know that and I could be doing something like texting a friend that they had a particular gun he wanted and then I would make an illegal purchase. So lets stop there for a moment, they actually are suggesting that a customer is possibly conspiring to commit a crime because he is using his phone to type. Now the obvious thing would be that anyone who actually wanted to commit this particular crime could leave the store, contact anyone they wanted, and then return to the store to buy a firearm. Pretty stupid logic, but it gets better. When the gunsmith was free he came over and I removed my rifle from its case, he acknowledged I was the customer that had called and I set the rifle back on the case with the side the rail would mount to facing up. He immediately picked up the rifle and turned it over, I said thats not the side the rail mounts to. He said he knew that (dont think he had a clue). I then showed him the package with the rail and the three small nuts and the three small bolts. He asked me what size tap to use. I said you dont put threads into the receiver you use the small nuts and bolts provided. He seemed surprised. I then asked if I could show him the video I had on my phone and he watched a few seconds of it. I told him if he did not want to attach the rail I could do it myself if he just drilled the three small holes and the only reason I wasnt doing it myself was that I wanted to make sure they were perfectly level. He then told me the fee would be $120. I told him I thought that was a lot for drilling three holes and he shrugged his shoulders and said thats what we charge for mounting a rail. Now I know another local gun shop that charges $80 an hour for gunsmith work, in fairness I do not know what the Gun Doctorshourly rate is but if I can watch a 7 minute YouTube video showing a novice mounting this rail, I would think a professional could do it in under an hour. This guy was either an idiot or just a rip off.

Needed some work done on a Mosin Nagant (I am very unhandy when it comes to drilling and cutting). Was going to ship parts out for work when a friend recommended this place with a warning about the slow turn around time. When I dropped my rifle off there was a few customers ahead of me and one guy behind the desk who was knowledgeable and helpful with all the customers (aka I had to wait a bit for service). Placing my order was easy, he saw the mosin and PU scope and knew exactly what I needed and gave a 3-5 week ETA.....6 weeks later I get the call that its finished. Upon picking it up I could not be happier scope is mounted solidly, the stock was cut with next to no gap between it and the scope mount, bore sighted and the bolt action was unaffected (smooth as far as mosins go). This is my first scoped gun so I was surprised when I actually hit the target at about75 yards :) So overall I am very satisfied, little gripe about the wait time but knew what I was getting into from word of mouth and reading reviews, and the quality work was definitely worth the wait. I did not purchase anything else so I am unable to comment on their other services.Thanks for the good work guys!

Always great gunsmithing service here.

I have been doing business with them for years and never had a problem . Sometimes the turn around is a little bit lengthy, but there in high demand and repair many firearms so that tells me that many like their quality of work.

I called to get some information for some gunsmith work for a rifle, and the guy I talked to was rude as hell, and offered no help. He kept stepping on my questions and as he started to rant about whatever I just hung up.Ill take my business elsewhere.

Great staff very friendly good selection

Very knowledgeable, friendly people.

I have to reiterate the comment about expensive transfers & poor customer service, with a caveat, I have to add very slow & even RUDE service.

Nice people, not pushy (to a fault can be misunderstood as being unhelpful)Great value on used pieces

A little high on the transfer fees.

Great service!!

Tops!!