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Affinity Auto Sales
24W483 W Lake St, Roselle, IL 60172, United States
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Affinity Auto Sales

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Lo
Review №1

I took somebody to buy her first car here and the staff was very friendly,the buying process was straightforward,and they took care of the issues I first noticed with the car. it also still runs great so far

Ty
Review №2

Affinity gets 3 Stars from me and mainly because of their customer service from Armin, the sales rep. He himself was a pleasure to deal with. Unfortunately, I gotta say thats where it ended. Had it not been for his great customer service, I would have given 1 star.I purchased a 2015 Cadillac Escalade from Affinity in late September 2020 and by January 2021 I had to have a brand new engine installed. (crazy me, failed to purchase an extended warranty at the time of purchase, but I have 1 now) Called Affinity and they pretty much told me Oh Well its your problem now.Paid $30K for a truck, just to drop another $9K for an engine & Labor. Yeah, I was pretty ticked off.Not to mention, just a few days after purchase, I had to take it back to Affinity to have the Bluetooth system repaired.Sales team seem to be friendly, but not confident they will stand behind the vehicles they sale. GET THE EXTENDED WARRANTY!

EL
Review №3

Coming live from New Jersey, I Waited a month to post this just because everything seemed to good to be true.But it wasn’t.I purchased the car online, got it shipped, got it inspected and registered it with no issues whatsoever.The car drives like a dream and it has 1000% Zero mechanical issues.The owner even offered to get my rims painted for free, which I took him up on.This is the best car I’ve ever purchased and this whole experience was a very positive one.I look forward to purchasing more vehicles from this dealership!

Is
Review №4

As a customer at Affinity, I was very impressed in how knowledgable, friendly, as well spoken the staff is. Armin sold me the car and I couldn’t be happier. From the moment I got there, Armin made my life easier and took genuine car in helping me find what fit my needs. All three gentlemen there were polite, knowledgable, honest and helpful. Thanks Affinity, keep doing an awesome job! Very happy and willing definitely recommend this location to anyone and everyone looking for vehicle. This dealership is doing a fantastic job. I trust them with all my car needs. As great of as salesman they are, they’re even greater human beings. I promise, whatever your credit is, they will be able today something you love for the price you’re more than happy with. Do the right thing, choose Affinity.

Me
Review №5

I just have to begin to say that this was the most wonderful car shopping experience thus far. Leo and Armin went above and beyond to make sure we were comfortable, no pressure and great attitude genuine persons and establishment. Leo and Armin thanks guys.

Er
Review №6

My first time purchasing a vehicle from a smaller dealer, but my experience was excellent. I bought a beautiful truck, very clean and Im extremely happy with it. Great people, no used car salesman vibes...I really enjoyed purchasing this vehicle from Affinity. Armin and Jasmin were very easy to talk to and good people to deal with. Id certainly visit them again/refer others!

Cr
Review №7

I went to Affinity Auto Sales to look at a Honda Civic that seemed like it was in good shape. I ended up taking it home because it was in great condition and the price was fantastic. They really helped me out and worked with me on pricing. I highly recommend Affinity Auto Sales for folks looking for a used car. They are friendly, knowledgeable, and have a great selection of used cars in every budget!

Je
Review №8

Armin was a great help in making my experience good smooth and easy. I’d definitely recommend anyone to this dealer best experience I’ve ever had.

Bi
Review №9

I got time today. These people are horrible. Horrible experience. Long story short the so called owner of this place looked at my credit history and since it wasnt much (always have paid cash for my cars).. He literally out of his mouth said..look at youre credit bro, what are you doing? You havent even done anything with youre life!I told my brother he immediately call back name calling, which Im not condoning..I ended up trying carmax because great reviews from friends. Talked to only 1 guy got a newer truck, a better trim, less mileage, and didnt have to get treated less than to get it.Im rolling with carmax for life now thanks to these guys!No way I would type all this if it wasnt true.Lets see you reply to me! Nothing but facts. Even threw my brother under the bus.

Ca
Review №10

This place is awesome. I found this vehicle online. When I saw it was a smaller dealership I was skeptical. I went to go look at the vehicle and I was amazed. I would have thought this car was brand new but its 3 years old. Arman, Leo, & JD are awesome people and I highly recommend.

St
Review №11

100% the best experience at a dealership ive ever had. The process was to the point and i learned so much! The whole team went above and beyond from start to finish. Im very Happy to have purchased a beautiful Lexus RX350 AWD. Highly recommend this place. Very honest folks and transparent. Affinity will definitely be my first choice to buying a vehicle in the future. Dont be afraid to ask questions, the team GM jasmin & my dude with the tats were very helpful and knowledgeable!

Va
Review №12

I just bought a Volvo XC60 from this used car dealership; car is in an excellent shape inside and out, I drove back home on it (2 hours away from another state ) first I was a little nervous because I didn’t know the car, but the car ran smoothly like a champ.,and was hesitant about buying an out-of-state car, but Jasmine (owner ), Armin ( salesperson), and Cecilia ( office ), made this experience a very nice one.I highly recommend this very honest and helpful dealership, and will spread a good word for it amongst friends and family, so they can get an awesome vehicle at a very reasonable price too.Thank you guys !!

E
Review №13

Purchased a 96 Camry with only 34,000 miles.Possibly the lowest mile Camry of this generation in the United States.I usually don’t buy from dealers to avoid the mark up but with such low miles I can easily recoup some money when it’s time to sell.For an older car it is very nice and expected to have some issues but it is a Toyota and runs like a top.The dealership was understanding when I brought up a few concerns and they went above and beyond by giving me a solid deal and sent me the parts I needed.The dealership was set up nice, very presentable and the pick up from the airport went flawless.I will consider them again when I am in the market.

Me
Review №14

Purchased used Toyota for my teen son. Perfect condition, service was superb and I got a great deal. Definitely recommended and my next car is coming for Affinity lot.

JA
Review №15

I bough my Jeep Wrangler from Affinity Auto Sales and I m super happy. I m from Colorado and I was worried about buying it without me inspecting it. I called and spoke to the owner JD and he gave me his word that the Jeep is in great shape. I purchased the Jeep and had them deliver to my home within 4 days. After my Jeep got delivered JD called me and asked me if I was happy with the Jeep. I m super happy with the purchase. I also referred my cousin to this place and she just bought her Benz from them Affinity delivered as well and she is super happy.

Jo
Review №16

They were extremely friendly and helpful getting the right price, right APR, and pulled some strings where they didn’t run my credit through multiple banks to ruin my credit score. My best experience at a car dealership.

Er
Review №17

I came in and bought a used 2001 Honda Civic with close to 150 thousand miles but man it drove like it had 10 thousand miles. The service was great, Leo helped me with the sale and JD did the finance part quick easy. Even recommended them to my buddy as I saw they had $100 car detail and they cleaned his car and man it looked brand new. Overall a great place and would definitely recommend as I would be back there for any future car needs!

Fi
Review №18

The folks here are great. No pressure and friendly. I bought a Ram promaster here recetnly, and the price and quality of the vehicle were fair and honestly represented. Also, i had a power steering leak that was covered and repaired under the 15 day warranty with no hassle, no questions, no bs. All was handled personally and promptly by the owner. Very satisfied with the whole experience

Ma
Review №19

From the Top on down, I cant thank you guys enough for a truly amazing experience with my recent purchase. Leo youre awesome and engaged me in ways that made me feel important and not just a transaction. Cici, thank you so much for treating me as a person with respect and settling the purchase very efficiently, and JD.... keep up the great work youre doing with the business and your team. Ive been in business a long time and you can easily tell you set the tone and your team really likes working for you and to provide the best customer experience you can.Looking forward to seeing you guys again and Ill refer every and anyone in the market I know because of the trust I have in Affinity now.Mark

Ja
Review №20

Jasmin was very helpful during the car buying process, also very willing to listen as well as repair any concerns with the vehicle. He always responded in a timely manner and made the car buying process effortless. Highly recommended.

Cy
Review №21

Purchased a 2009 Ford Escape from Affinity Auto Sales. Staff were fantastic - no pressure and very patient. Drove 3 hours to see the vehicle which they allowed me to put money down to hold which was refundable. Was very happy with the vehicle and drove home feeling very good about my purchase. I would definitely do business with them again!

Ke
Review №22

Awsome dealer.! They never gave up until I left happy with my payment. Thank you guys

En
Review №23

I bought a car at AFFINITY AUTO SALES a year ago and I am extremely satisfied with my purchase. The staff was extremely helpful, Leo my sales guy even checked in with me couples of months later and offered me a free oil change and a carwash.Great staff very friendly, highly recommended.

Ar
Review №24

Armin, Jasmin, and Leo are awesome. They are patient and will work with you in every and anyway possible. They have a beautiful collection of used and new cars that are in pristine condition. I highly recommend checking them out. The car was detailed and wash when I arrived even though I was not expecting to purchase a car, but the presentation went above and beyond.

AL
Review №25

They make used car shopping easy. Friendly, knowledgeable and excellent staff. Definitely will be sending business your way. Thanks

Am
Review №26

Terrible service. Sold a friend of mine a vehicle that has endless problems since the day he purchased the car. My friend, obviously, left a review talking about his experience with the purchase and you can see his review down below. The OWNER reached out to him trying to resolve the issue, someone would think. However, the owner called my friend and asked him to remove his bad review from Google and my friend refused to do that because he wanted to make sure that people are aware of the whole story and take everything into account before choosing to purchase their car from this dealer. The owner then threatened and said literally you either remove the review OR someone will pay you a visit at your house. I will leave it up to you guys to understand what this means.Pathetic customer relationship AND management. If you notice, there are at least 6 new 5 stars reviews right after my friends review within 1 hour literally BS accounts just trying talk positively about their experience a year ago! Poor business and I suggest you close and go home.

Ed
Review №27

Great and fast service. Made process easy and stress free. Armin was the man! Thanks yall! Love the ride

Ke
Review №28

My experience at Affinity was great ! While driving by we saw a real nice Toyota truck in great shape along with the rest of their beautiful inventory. Stopped in and made a great deal in what felt like no time, we got approved by the finance guy in 5 minutes, signed the papers, and we were on our way ! Great experience at Affinity will for sure be coming back, would recommend to all !!

Fr
Review №29

I recently bought a Honda Odyssey from Affinity Auto Sales.After lots of shopping around, this Odyssey was the best bang for my buck. Everyone in the Affinity Auto Sales team was outstanding and they made me feel like family.Highly recommend them!

De
Review №30

Drove by and saw a nice Highlander up front. I pulled in and took my time with no pressure on buying a car. JD, My guy got me approved in a jiffy. Thank you Affinity team.

Ad
Review №31

Absolutely Awesome! Jack, Armin, Leo and the rest of the crew were absolutely awesome to deal with. No presure at all just great service and great price. I highly recommend checking out Affinity Auto Sales if you are looking to purchase a vehicle. They treat you like family, you walk out feeling like you have known them forever and knowing you got a great deal. Keep up the great work, you have a customer for life! You guys are the best!

Lo
Review №32

Everyone was really nice and reasonable of what we wanted. They were very flexible so we can see a mechanic and negotiate a price that was right for us. High recommended if you are in the area

te
Review №33

Big thanks to Armin and the guys at Affinity for making my experience super easy and pleasant. The car was exactly what they said it was and they went above and beyond getting the financing done for me. Their reviews are exactly what they are all about 5 stars ⭐️ don’t hesitate to go see them, you won’t be disappointed..

Ra
Review №34

Most honest car guy . Bought a model X over the phone and the whole process was smooth . j D is the man!

Yu
Review №35

Heard of this place from a good friend of mine. Super nice people and an excellent selection of cars. My wife bought a Camry and to top it all off they fixed chips and dents on MY rims, while we were doing a deal for FREEEE. Go see them.

To
Review №36

We drove 3 1/2 hours to look at a vehicle that J.D. had on his lot. Happily the vehicle was in as good of shape as presented on the internet. The sale went smoothly and quickly, and J D s follow up was awesome. I would definitely recommend Affinity auto sales to a friend !

So
Review №37

I already shared my bad experience at this dealership with a previous google review, so THE OWNER OF THIS DEALERSHIP called me telling me that their policy doesnt allow returns ( BUT I GUESS IT ALLOWS SELLING LEMONS ) so at the end of the conversation HE ( THE OWNER OF THE BUSINESS ) SAID ITS EITHER I DELETE THE REVIEW OR SOMEONE WILL PAY ME A VISIT AT MY HOUSE. ( POLICE HAS BEEN CONTACTED IN THAT MATTER ). So yeah STAY AWAY from this place and save yourself the frustration and the hustle.

EL
Review №38

Very honest people! The salesmen here are not pushy and are very well knowledgeable of their vehicles. A joy to work with. Check out Affinity Auto Sales the next time you are in the market for a car!

El
Review №39

Very honest people! The salesmen here are not pushy and are very well knowledgeable of their vehicles. A joy to work with. Check out Affinity Auto Sales the next time you are in the market for a car!

Ro
Review №40

Completed an inspection for a customer wanting to buy a vehicle from this dealer. The cars front end had a bad power steering pump, bad ball joints and wheel bearings, bad tie rods and tires that would need replacing soon. The customer did not care about the small dings and scratches on the body. When the customer called the dealership to inform them of the issues he was told hed be given a call back. A salesman called back immediately and told the customer the vehicle was sold yesterday. However the vehicle is still on the lot, has not been sold and is still listed online. Be weary of car dealerships who act suspicious when someone just wants to ensure they are not buying a car that needs expensive repairs.

Ph
Review №41

Cool group of people, made my car buying and shipping to Kentucky simple and when the car came to my driveway it was exactly as described. 5 stars all around, Thank You to the team over at Affinity.

So
Review №42

Replying to your fake reply, when you called me today you had no attentions to help or apologize your main goal was to argue over My 1 star Google review and on top of that at the end of the conversation YOU SAID youre either going to delete the review or someone will pay you a visit at your house dont worry I will share the link through a Youtube video of the call so everyone can hear that loud and clear. I will take this as far as I can and show that you are dishonest and cant be trusted.Yes you did offer me the hotel and the flight ticket and I refused, I booked a room at a hotel on my own expense and rented a car on my own expense as well so I can drive back to indianapolis. BUT I ASKED YOU TO TAKE THE CAR BACK AND GIVE MY MONEY BACK BECAUSE I DONT WANT TO DEAL WITH THIS FIX AND SHIP, I DIDNT GO TO YOUR DEALEESHIP FOR THAT, I DONT HAVE TO TAKE YOUR LITTLE HELP OF FIXING THE CAR BECAUSE I JUST DONT WANT TO DEAL WITH AND IT IS NOT THE PURPOSE OF BYING A CAR. IF YOU REALLY AND TRULY WANTED TO HELP YOU WOULDVE TAKEN THE CAR BACK AND GIVEN ME MY MONEY BACK AND APOLIGIZE TO ME.Google review is not a threat, I did not threaten you and I will never do such a think. BUT YOU DID.You were calling me a liar and that when I told you I can post another review with all the paperwork from VW dealership showing that I had to take the car to the VW dealership multiple times and its still not fixed to this day.I am not an expert of cars, you guys cleared all the codes with your tool that I dont have and those codes take few miles to come back and that what happened when I just left your dealership.ITS SO SAD TO SEE SUCH A HORRIBLE AND UNPROFESIONAL CUSTOMER SERVICE IN BUSINESS.

Ji
Review №43

A long but well worth the wait!!! Good people! Good experience and fair price! Im really satisfied and will come back here again!!! Love my Cadillac ❤

ad
Review №44

I finally got a chance to check out this neighborhood dealership. They have a great selection of used cars. Sales guys are very knowledgeable and easy going never felt any pressure from them. It’s hard to find someone to trust especially when investing in a used car but these guys definitely deserve your business.I trust Affinity staff and their ownership and highly recommended them.

Ki
Review №45

Wonderful company. The owner is very involved and honest. Quality cars, good prices, and quality service. Definitly building a reputation for the long term and for repeat customers

Jo
Review №46

Affinity detailed my car for $100 and it looks brand new again.

Mi
Review №47

I just wanna say thank you again to Jasmin, Armin and Leo. You guys made my car buying easy. I will definitely recommend you to others. And of course I will be back again when I need another car.

Ad
Review №48

Bought a car there last week best buying experience ever. Very friendly staff highly recommend Affinity Auto Sale .

Fr
Review №49

Worked with Jasmin and Leo. They are great, honest and upfront about everything. Very accommodating and explain everything thoroughly to make sure and get you approved and ready to drive. They are on Your side. Thanks Affinity!

Da
Review №50

I bought my car in Affinity Shop two days ago. It was the wonderful experience. The staff and the boss are super friendly. The after-sales service is very good. I went to the shop and want to replace the light today. The boss saw the crack of the leather seat and asked the staff to repair it for me additionally. It was the surprise to me, becasue I did not expect the leather seat could be repaired like the new one. And most importantly, it was free. I knew most of the dealers wont do that because it costs money, especially the car was already sold out.Steven from Shanghai China

Ka
Review №51

Leo helped me choose the best car and deal for my mom when we ended up purchasing an Audi Q5! They have a wonderful inventory and you can find whatever you need while staying within your budget. Also, all of their cars are in great shape and they’ll do whatever it takes to make sure you leave safisfied! Purchasing was quick and easy, and everything was very organized and laid out for your convenience! I highly recommend stopping by if youre looking for a quality car at a great price with wonderful costumer service!

br
Review №52

Just bought my 2013 Nissan Sentra from here on Wednesday and I’m IN LOVE! jasmin made the process super easy & this was definitely the best experience I’ve ever had at a car dealership. Thank you guys so much!

Th
Review №53

Came to Affinity wanting to purchase a car and with the help of JD and Leo I got what I was looking for. Fair price, no hidden fees, great service. Overall, my best car buying experience yet!

Jo
Review №54

I was helping my mom buy a car and after many days of searching and calling dealers we ended up at Affinity Auto Sales. Amazing place, top notch service and super understanding. Leo and JD made my moms dream come true!

As
Review №55

Bought a car from Affinity Auto Sales, great staff all around made the process extremely easy.

Om
Review №56

Goo quality vehicles, very affordable prices, and quality personnel and services. 👍👍

LU
Review №57

Me and my husband came to look at a 2010 Honda Civic, we did not make an appointment but our sales guy Leo was super accommodating, the dealership was very busy but Leo was able to assist us and bring the car up front. We fell in love with the vehicle, my husband is a mechanic and expected atleast something to be wrong for a car with 149k miles but Affinity truly goes above and beyond because this vehicle was like new. We couldnt resist but to purchase this vehicle, thank you to Leo and JD in the finance department for making this purchase effortless and if youre in the market for a pre owned vehicle I highly suggest Affinity. It is easy to buy a NEW car but we have been in the market for a while and visited MANY other dealers but NONE compared to Affinity! Other dealerships we visited didnt even give us the time of day because they didnt think we were serious buyers, so thank you to the whole team for such amazing hospitality and making the purchase so effortless.

Ja
Review №58

Great place, very friendly staff and owner. Nice selection of very well-kept cars. They made my 1st car buying experience a positive one!

Sh
Review №59

Nicest people ever! Made buying a car a quick and easy process! Thank you for the wonderful service.

Ja
Review №60

This is a great place to purchase or finance a car!!! I got a beautiful Cadillac for a very affordable price!!😁. Thanks Armin!!! 5 star ⭐️ Dealership!!

Ar
Review №61

Great experience very helpful. Great car!

Am
Review №62

Jazz was very helpful, great service. I will definitely be back.

Me
Review №63

Good service! Good Price! Nice owner! Nice staff!

De
Review №64

JD and Ceci are very helpful, this is a great place for business thabks again JD. I got a really nice car and great deals here too. You guys are awesome.

Ge
Review №65

Place is terrific .. variety of vehicles to choose from .. staff is wonderful help out a lot on picking n taking vehicle home thanks guys

Ab
Review №66

I bought a car out of state, the transaction was super easy. Also the car was just as described.Thanks Affinty Auto Sale!

A3
Review №67

These guys are professionals the guy with all the tats sold me my car

Ke
Review №68

Great help. Treated my parents respect and got them in and out. Shout out to Armin!

Je
Review №69

Best dealer in Chicago Land ! Owner is very kind and professional!

Ja
Review №70

I got a good car, honest people and good prices, very helpful no pressure

Je
Review №71

Very nice experience. Staff was professional and easy to deal with.

di
Review №72

Very nice cars and amazing people! Helped me out a lot in taking the car i wanted home that day!

Ru
Review №73

Nice dealer

Information
100 Photos
73 Comments
4.9 Rating
  • Address:24W483 W Lake St, Roselle, IL 60172, United States
  • Site:http://affinity-autosales.com/
  • Phone:+1 630-912-4500
Categories
  • Used car dealer
  • Car dealer
  • Car finance and loan company
Working hours
  • Monday:Closed
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–5PM
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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