Paul and the entire Carstar Friendly team did an excellent job on our vehicles repairs. They were timely and professional and incredibly polite. I would highly recommend them for any auto body repair. Excellent work.

Paul is extremely kind and helpful. He went above and beyond to help me, and gave me some peace of mind during a difficult and stressful situation.

Great service and quality work.

Got into an accident that involved some significant body damage. Car star of roselle took care of all the repairs, and were updating me regularly throughout the time period. Very pleasant to deal with, and true to their word!Would definitely use them again.

Very pleased with the staff of the body shop, I was treated very well, they all kept me informed about the repairs I needed, and during the repairs I was given regular updates of the progress, the workmanship is excellent, would recommend to anyone, I especially was treated kindly from Paul, thank you to everyone there

Can’t say enough about Ashley and Paul great service always was inform the whole time my car looks brand new I would definitely recommend Car Star to anyone who needs body work . Paul and Ashley are the best .

Pauly was the best. Paul walked me through the process of repairng my truck and how the paperwork would be handled between Carstar and State Farm. He also advised me of the updates that would be sent to me letting me know on how well the repairs are going and when my truck would be ready for pick up.I am very pleased on how seamless this process was and how personable and professional Paul was to work with. ....

Excellent communication, very prompt and quality work.

The 2 people who helped me at this place are very nice and friendly, they are professional I definitely recommend this body shop

They were very accommodating and help me with a problem quickly and for no charge.

Paul took care of getting my cars bodywork done in the most professional manner hopeable even though the insurance company involved was inept and he made the experience a delight.

I want to thank the guys in the body shop at Friendly Ford. Wish I knew your names because, I would mention you in this review. I picked up my car yesterday evening, one look and I thought holy cow my car is beautiful. Its perfect. The inside of my car was also clean including the car mats. Im so impressed. You guys are true experts and its obvious you take pride in your work. You exceeded my expectations. Its an honor doing business with Friendly Ford of Roselle. Thank you Paul and Eric for making sure my car was done by Friday. Merry Christmas Friendly Ford. Keep up the good work.

Thank you to Paul and his team CARSTAR Friendly of Roselle for being great to work with and making my car look and drive like it’s a brand new car. Paul was very nice and went over everything in detail and kept me in the look throughout the process of fixing my car. I highly recommend them if you get into an accident or need auto body work.

Best In The Business.Carstar of Roselle was recommended by a car enthusiast friend of mine. I have since had work done by this shop - twice.They were able to match the very unique OEM color of my car perfectly and their knowledgeability and professionalism was next level.If you want the best paint and body work done on your car, this is the place.

Paul was fantastic to work with. All aspects from greeting me promptly, (I was early for my appointment), arranging for a rental, setting my expectations on expense/process and communication throughout the time my vehicle was in the shop made needing the repair a hassle-free experience.The finish on the vehicle was spot-on, the paint speckles and color were an exact match. Ladies, I would defiantly trust this team with my vehicle again if it was needed, no matter how big or small the project.

I bought my car in after my neighbors backed into it. Eric made the whole process easy and stress free. I cant thank him and his team enough for working so quickly and efficiently in making my car look great again! Thank so much.

I have a 2003 yellow Mazda6 that was damaged by flying debris on a highway. I took my car to CARSTAR in Roselle to have the driver side front fender and door replaced and painted. Because of my special color, I was very worried they couldnt match the color. Imagine how excited I was when they managed to match the color to perfection!!! When my coworkers saw the car, they thought it looked brand new!Great job, CARSTAR, and a special thanks to Paul who ensured I had a very positive experience! I highly recommend this body shop! They aim to make their customers happy!They made my day!

Brought my car here for front brakes repair and was not disappointed. They were very efficient and professional. My car works perfectly now!

I would like to thank Paul and his team at CARSTAR Friendly of Roselle for doing an excellent job on my 2011 Ford Escape. I would highly recommend this place to anyone who needs auto body work done.

I brought my Corolla in after the hood latch failed at 65mph and damaged the hood and surrounding areas. Paul took great care in inspecting my car and gave me a very fair estimate. I was able to get my car in quickly, and both Paul and Jill called me with updates during the repair process. When the repairs were finished ahead of time and within budget, I was able to pick up my freshly-washed car (what an unexpected treat!) and was out within a few minutes. Paul checked in with me to make sure the work was done to my satisfaction. This is one place that remembers the value of Customer Service - I cannot say enough good things about them, and I will happily return my car to this shop should the need arise.

My brand new 2017 Explorer was tee boned at only 4 weeks old with 1300 miles on it. The damage was pretty extensive, almost $25,000. Both right doors, quarter panel, fender, wheels, tires, 3 air bags deployed......you get the idea. I was very skeptical that it could be repaired to a sound state especially since it was literally brand new.After a little over 4 weeks (a few minor delays but that was expected), I have to say I am extremely impressed with the mechanical and body work done to my vehicle. Eric and Paul even went out of their way to get me a better rental for a road trip, when mine wasnt ready do to a Ford back ordered part.. They allowed me to stop in each week and see how the progress was coming, and meet with the tech that was working on it. I found a few minor glitches that Eric assured me will be taken care of and I am sure they will be, with a job this big I was expecting even more than the couple little things I found (I am quite picky too).At first I was thinking of getting rid of it right away after the repair, Eric and the technician (Dale I think) kept saying to wait and see I might be surprised, so far I have to say I am. Great job guys I will be happy to recommend your body shop to anyone. Friendly the dealership and now body shop continues to impress me.

These guys fixed my SHO after an accident. The work they did to replace the door, paint it and get everything back together was excellent. They kept me up to date regularly and though it took a few days I was happy they took their time to do the job right. It was well worth the wait to give the techs the time they needed. Id definitely recommend this place for your auto body repairs.

This place is one of the best in town great customer service well done thanks to Paul and Ashley did good job on my ford explore sport I recommend this place to all my friend and family

I took my Acura in due to a friend of mine highly recommending this location. They did an amazing job. Quick turnaround and the work they did met all my expectations. The guys there were really nice too and took the time to break down and explain the process. I will definitely be back.

I had my glass replaced at this location. Paul and the team did an excellent job taking care of the claim and repair. I highly recommend them for any of your automotive needs.

I was rear ended on the highway and had damage to the rear bumper, exhaust, and tailgate. These guys are super friendly, fast, and do very high quality, professional work. I was worried because my car is less than a year old but it came back looking like it came off a dealership lot! 10/10 would recommend

Great customer service, and great results.I bought an Expedition from an out-of-state dealer, and it had scratches on the roof when I took delivery. The dealership agreed to pay to have the damage fixed by my local dealership when I got back to Illinois. I brought it in to Eric and Paul at CARSTAR Friendly, and they worked their magic. They worked directly with the other dealership to get payment, and then fixed my Expedition back to new again.Thanks guys!

They were very efficient and professional. Five my vehicle and it looked brand new all over again! I definitely go again!

Great service - kind, friendly people, excellent work and was completed on a timely basis, as promised. I will go back without hesitation.

Dropped my Edge off to get the bumper fixed and was really satisfied with the quick, friendly experience I had. I would recommend this body shop if your wanting your vehicle to come back to you like new.

Fits quality specifics

Reliable service and knowledgeable staff. They are always accommodating and efficient. Highly recommended!

The team at CARSTAR is aewsome. They made a very difficult time (being hit in an accident) much easier. Paul Licitra is fantastic!! He made sure I got my car back in a timely manner even while dealing with a sub standard insurance company. I could NOT have asked for anything more. I would recommend this company to everyone! Thanks CARSTAR!!

I had my Dodge Charger worked on and they had done a great job. Very Satisfied.

I would highly recommend Carstar Friendly of Roselle. Paul (estimator) took great care of me. He kept me updated the entire time my car was getting worked on. He also made sure my rental car was comparable to my car. He was extremely accommodating, patient and very professional. I will continue going to Carstar Friendly of Roselle for any work my car will need in the future. Thank you Paul and Carstar for a wonderful experience!!

I recently had my car repaired by CarStar in Roselle. I highly recommend this body shop. Not my first time around the block so I can tell you in my 44+ years of driving and several body shops, I cant say enough about the management and staff. Professional and friendly. I would never trust my car anywhere else. Thank you CarStar.

Over the top customer service, updates on my vehicles repairs frequently, excellent repair job, just like new! Highly recommended!

Carstar has excellent service! I smashed my car up in an accident last month and wasnt sure where to go. I called around and everybody seemed so eager to sell me on something. Carstar was the only place i called that seemed to understand my issue and care about my best interest. When i went to their location i dealt with a gentleman named Paul, he was very helpful and extremely nice. I have recommended Carstar to all my family and friends. I will definitely being going back when ever a family member or i need a repair again.

I would recommend Carstar Friendly of Roselle to everybody.Paul Licitra was very helpfull in getting my claim handeled quickly and done right the first time.Eric and Jill all so helped answer all of my questions and made my repairs a very friendly experience.THANK YOU !

Our experiences, we have had a couple, with car star friendly of roselle have been absolutely seamless! Paul, Eric, and Jill go above and beyond for us every time. A couple weeks ago Our 2014 explorer was hit badly in a car accident and when we got our car back, (a week ahead of schedule!!!) it look brand new! Every step of the way I was informed with a courtesy call and an email update on how our car was doing! They pay attention to every detail. When it came to assisting in a rental while CarStar was fixing my vehicle they helped me along the entire way! I will always be a customer! Its so hard to find a reputable body shop/dealership with amazing customer service and I did! CarStar Friendly of Roselle is the best place! Customer service gets an A++++++!I have used them multiple times in the past, their consistency with customer service and work is perfect! Thanks again CarStar Friendly of Roselle!! We will be back!

My husbands car was damaged from the hail storm back in June Friendly Ford did a AWSOME job fixing my husbands 2017 FORD EXCAPE

Paul The Magic Man bought A car in with a long scratch on the drivers door The Magic Man did his thing now you see it now you dont as if it was newalso got my mustang fix looks better then new grate job to the boys in the body shopThanks guys