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GameStop
780 NW Garden Valley Blvd, Roseburg, OR 97471, United States
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GameStop
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Vu
Review №1

Location is secluded, unless you know exactly where you are going. Place is located in the middle of the plaza behind the gas station/Mexican food truck side. Limited selection of game options for certain systems. If you happen to know what you want recommended to call ahead to save some time. May need to head to other locations for some more variety.

Gi
Review №2

I love GameStop ♥️ usually have what I need in the Roseburg store and if not then there is always the option of online delivery to the store or youre home another plus 👍

Ar
Review №3

Staff was really helpful and got us what we needed.

Et
Review №4

Not quite the same since their very friendly and knowledgeable manager left

Ni
Review №5

Decent shop, good selection.

Gr
Review №6

They always ignore you until they are forced to talk to you. Then youll really be disappointed in what ever they tell you. Its getting harder and harder to find decent help.

TR
Review №7

Johnny the sales clerk was very 🙂. I am now testing the product that I bought today and its the hyperx cloud alpha headset so far it seems to be holding up very well good sound nice Bass and I can hardly hear anybody around me the only thing I should have gotten was an adapter haha but other than that, the sales clerk was very nice

El
Review №8

I love this place! They always answer any questions I have, make recommendations based on games I like if I ask and if its not too busy have time for a conversation about different games including tabletop! Besides the great prices, its the atmosphere and the people that work here that bring me back way more often than I should be!

Ch
Review №9

Good selection, fair prices

No
Review №10

The store is under new management. They fired the old employees. No store loyalty now.

Fl
Review №11

Kind staff and always stocked up.

Lu
Review №12

The skinny bearded cashier with glasses was very rude to my wife and our friend that went with us (also a girl) everytime they would ask a question about a game or release date he would ignore them then give me the answer instead of interacting with either of them, would not acknowledge them either seemed kind of rude. Gave alot of attitude The other taller bearded cashier was very nice and helped them out no problem.

Mi
Review №13

Very knowledgeable about games and all platforms available.

Se
Review №14

Staff was courteous and helpful.

an
Review №15

I was helped quickly. And the staff was polite and helpful.

Ma
Review №16

Their awsome.

La
Review №17

Kids love game stop

Ka
Review №18

Came in for an unknown gift for my 8 yr old GS. Had NO clue what to get but The guys there were super helpful after asking some questions. It was the perfect gift.

Yo
Review №19

Better than my hometown in Mac, friendly atmosphere and have knowledge about there sales (Black Friday example) unlike my hometowns, there tons of Merch and is well organized. Staff was awesome, knowledgeable and friendly. Would recommend to friends in the area. I see most of the reviews have to do with trade in value but to be honest trade in value has always sucked and that’s everywhere.

Kl
Review №20

Of all the gamestops I have patronized. This one has great customer service. Prices are competitive.

Je
Review №21

Great roseburg store

Sk
Review №22

Bad prices ok staff they are annoying and always try and get you to sign up for something and dont trade in I tried to trade in a game that was worth at least 30$ they offered me 5$ for a 60$ game! Go to video games plus at least they wont treat you like garbage and give you a fare deal!

Ny
Review №23

The guy at the counter was extremely impatient and grumpy. On top of it could only get 20 dollors for my 2ds xl. So i went to a pawn shop and sold it for 45.

Ja
Review №24

Its nice to have a physical place you can stop in at to look at games 😁

Ca
Review №25

I love gamestop. Never had any problems with this one.

DE
Review №26

I wasnt here.

Ju
Review №27

This store sucks... waited in line 15 min no one else in store.. then when they finally helped us the price was higher in register then on item so they wanted us to pay the higher price.. So be very careful when shopping here

B
Review №28

Im not trying to bash on the employees, I know theyre just doing their jobs, but their job is to LIE TO AND STEAL FROM YOU. Every concole they sell pre owned, WILL stop working MUCH sooner than it should. Their Xb ox Ones are a joke, and their prices are actual theft. Video games plus and online are the ONLY places you can buy in Roseburg. Dont get ripped off, dont go to Game stop.

Ar
Review №29

New stuff, always friendly; makes feel welcome every time.

Al
Review №30

Customer service is bad, been stalked and harassed by the store owner for years, tried reporting and nothing done due to them being buddy buddy with district manager, bad place,do not go. not recommended. will lie when best fits there situation to do less work/stop you from selling things or buying when they dislike you or wanna just be all around bad people.

Co
Review №31

Great place. Always has what I want. Used things are kinda pricey but overall pretty good.

Te
Review №32

Great place to take my Granddaughter and get yogurt with all her favorite toppings !

Da
Review №33

Great experience.. had no doubt .. very helpful as always..

Ma
Review №34

The staff there are nice and they know a lot about games weather its about the tech itself or the game you are wanting to buy

Ja
Review №35

Bought 2 Wii U Games Both Of Them Didnt Work. And Also Bad Prices

Jo
Review №36

Great place but need more people working i couldnt get help cus he couldnt leave behind the register they dont have much games for xbox360 or ps3

Be
Review №37

Their trade in values kind of suck, so you are better off going to VideoGamesPlus, but still a great place to shop for new games. I give it 5 stars because if Im not trading in my games GameStop always has the games I want to purchase in stock. ALWAYS.

PR
Review №38

Awesome place to get all your exclusives and pre-orders, Ive saved a lot of time by getting certain games through them really cool collectables to! Best place to shop for odd or golden gems among the most popular titles great staff to work with too amazing service too!

Me
Review №39

Friendly and personable staff. The prices are a little high for accessories and such... but its nothing different from any other game store. Always look forward to another trip to Gamestop.

Da
Review №40

The staff is knowledgeable and the got what I came for

sc
Review №41

Always informative and always have what i need for a reasonable price

se
Review №42

People are really nice

Aa
Review №43

Great customer service. Always knowledgeable and courtious. Weekend hours, used games and equipment available as well.

Bo
Review №44

It’s been 8 days since the “will arrive in 2-4 day’s” video game purchase i made. I’ll never order from this store again and i suggest you go elsewhere as well.

Ki
Review №45

The staff is very knowledgeable and well stocked store.

Ko
Review №46

Buy a game, trade it in the next day for 10% the original price. Best place to pre-order games they dont get enough stock off though.

Ry
Review №47

People here treat you like youve never played a game in your life and are very rude most of the time. Ivan told me that all pokemon players are cry babies then gave us what we wanted and told us to get out.

Ni
Review №48

Trade in values arent that great. Customer service is trash. Everytime I go in they are total jerks to me and treat me like I dont know anything. They used to be nice when gamestop first opened, but not anymore. They want me to leave the second I have a question or take to long in the store. They should honestly be fired. The prices are about the same for the same quality items. Occasional exclusive content (that theyre always out of) is not worth the horrible customer service. Youre better off at video games plus or literally anywhere else.

Ca
Review №49

Nice customer service. Very polite and friendly.

Pa
Review №50

Good selection of all kids of video games. They have it all! They even sell consoles(what they have on display is what they have ) but if your into retro gaming, they have games for you. Plus they have a huge selection of dvds(tv shows, movies, anime). And as a bonus they have a frozen yogurt shop connected to their store! I’d also like to add they have card games, wallets, lanyards, cool game themed hats, backpacks, memorabilia and disc golf stuff. To top it off they have awesome employees that know their video games and what they are talking about.

Ka
Review №51

Great service, good atmosphere, helpful employees and great selection of games.

Da
Review №52

I have never dealt with worse customer service than at gamestop. My last visit I had an employee sit on the till and ignore me for a few minutes and get annoyed at me for asking if he had a switch/gamecube adapter. He then proceeded to act like I was dumb for saying I would try another store as only we would have it and its out of stock worlwide. I headed over to video games plus who were much more professional and actually had what I was looking for.

Ma
Review №53

You buy a game for 49.99 dollars and all they give is 8 in trade in cash value I rate bad rating on prices customer service and satisfaction also It was a used black ops 4 for ps4 no scratches and bought it last month on the 2nd

Sa
Review №54

Customer service is so so. Sometimes its awful, sometimes its acceptable. Ive went in there to buy a collectable figure as a gift. One of the employees talking to another What a waste of money, who would buy statues? I can think of better things to spend my money on. They were acting as though I wasnt there.Another incident employee not allowing us to use the money we put down on a preorder(game already came out and we decided not to purchase it) towards another game. So basically we had our money stolen from gamestop? Great motivation to not preorder from them anymore.Sometimes its a good experience though, depending on the employee.

Fr
Review №55

Some of the only/best deals in town...

Br
Review №56

I swear a couple of the employees hate us there for having to return a used PS4 that wouldnt update the new software, and the same problem when we bought a new PS4 system, so we returned that as well, and decided to go with an xbox1 s and have had no problems since.

Ju
Review №57

This is my favorite game stop

Ma
Review №58

I like the ppl that work here at the Roseburg location just Gamestop in general kinda sucks

Ke
Review №59

Nice well stocked store with helpful staff.

ma
Review №60

Good selection. Nice people on staff as well.

Ma
Review №61

Good people and good servicce. Not much else to tell, really.

Re
Review №62

Ivan and the crew that work there always try their hardest to help you get what you need.

Je
Review №63

Great customer care service! Kenner was very helpful and attentive to my needs. I went in the store not knowing what to do about my phone being stolen..super stressed and distraught, a day before Thanksgiving. Kenner was extremelely patient with me, and knew what steps to resoving my worries..Thank you Kenner, I am grateful you were there that day.

Cr
Review №64

Some staff great so seemed to be trained to be rude

SH
Review №65

Its game stop. Not worth

Ti
Review №66

Very rude Im from ala was gonna order Razer keyboard for a friend to pick up just hung up on me omg bad business

Ne
Review №67

Worst game store in history bad employees sold a 2ds and only got 10 dollars wii sucks too DONT GO THERE!

Ke
Review №68

They will help find anything you need. If They cant they will send you where you can find it.

Jo
Review №69

I came in here as a 10 year old and i felt at home they had nice employees also there game prices are affordable.I still come there to this day.

Ma
Review №70

Guy behind the counter, Kenner, was rude, condescending and refused to give me the name of his manager, saying there wasnt one..... Also, he laughed in my face when I asked if he was always this rude to his customers.Kenner hates his life and takes it out on his customers.

Th
Review №71

Gamestop used to be the place to go for used video games. Now they cost too much.

Li
Review №72

Gamestop is great, but the cricket service is so-so, Im not sure they know what theyre doing.

Al
Review №73

Great prices on used games

Al
Review №74

Best store ever great staff and I know people have been saying bad prices but they are the same prices as pretty much every game store

Ja
Review №75

Great customer service

Ha
Review №76

Good food long lines though

P.
Review №77

Nice and warm like Home

Sc
Review №78

The staff there is very friendly and knowledge about video games from the older systems to the newer systems.

XV
Review №79

Wish they could give people/kids a little better deal on buying or trading games

Wi
Review №80

Yeah not very friendly just another corporate store

jo
Review №81

They overpriced everything

Da
Review №82

Great knowledgeable people

Mi
Review №83

Found fallout stuff for Christmas

P
Review №84

Great place in great prices

Ni
Review №85

Good Customer service

Jo
Review №86

They are very helpful when picking a game

Ar
Review №87

Horrible staff and store prices

Mi
Review №88

Great place

Gw
Review №89

Good selection

Jo
Review №90

Ivan rules!

De
Review №91

Fun and nice

St
Review №92

Great service

Ch
Review №93

Best for used games

Br
Review №94

Friendly staff and service

Jo
Review №95

Great staff, bad prices.

Da
Review №96

Service is lousy

Un
Review №97

Ivan rules

Li
Review №98

It has games.

Al
Review №99

Great place

Je
Review №100

Great selection

Information
5 Photos
100 Comments
4.1 Rating
  • Address:780 NW Garden Valley Blvd, Roseburg, OR 97471, United States
  • Site:https://gamestop.com/store/us/or/roseburg/6585/garden-valley-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 541-440-9873
Categories
  • Collectibles store
  • Cell phone store
  • Video game store
  • Electronics store
Working hours
  • Monday:12–8PM
  • Tuesday:Closed
  • Wednesday:7AM–10PM
  • Thursday:10AM–8PM
  • Friday:11AM–6PM
  • Saturday:12–8PM
  • Sunday:12–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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