When we first moved to the area we used the UPS store in Rocky Mount and I cannot say enough good things about the team. They have always been helpful, professional, and friendly. It was a process on our end getting all of our mail forwarded and transferred after our move and they were helpful every step of the way. If you need a postal box or mail service this is the best place in the area.
Outstanding customer service! They are very professional and knowledgeable. Really really sweet too.
Great experience, helped me save money on shipping a return for Amazon. They even talked to Amazon customer service to make the process very easy!
I have done business with a number of UPS Stores over the years and I will tell you first hand that no two UPS Stores are the same. This location is family run and run by far the most efficiently I have experienced at ANY UPS location. They are very personable, polite, and even remember you by first name. I can honestly say that I am impressed and hope that every UPS store can learn a thing or two from this store. Thanks so much for your hard work and helping my small business thrive!
Adam has helped me with the sweetest costumer services i ever received, i appreciate him sooo much,we need more people like him, thank you Adam.
Love Adam and his sandals.....wow a great experience...🥰👊🏾
Just mailed a broken bottle of Vitamin C that I had purchased from Amazon back to Amazon. The fellow at the UPS store took care of everything. Took less than 5 minutes. Very impressed.
Always so fast, friendly and helpful!
Very professional and friendly. I highly recommend this store. Khamis is great.
They were professional in every way, I had an insurance claim that took me quite some time to get finished and resolved and they were with me every step of the way. Would call the claims department while staying on the phone with me and doing everything they could to help. Idk if I can drop a name but the man in charge of claims at this store was above and beyond a professional and I suggest you guys keep him. Thanks for all the help!
Adam at the Rocky Mount NC location is ALWAYS helpful and polite. I know that Ill get great customer service when hes working! Thanks Adam!!
I usally hate going to UPS and other mail places. But this location was quick, efficient, friendly and super helpful. Thank you for providing a sense of peace in a stressful time.
Very friendly staff, very helpful, especially adam, I had a ton of papers to print for my kids, with schools being closed & he helped me email & print each one, @ no charge. Very helpful would recommend this place to anyone for all printing & shipping needs! Excellent service! Thanks again! Really appreciate it!
These guys are great! Twice I’ve found myself on a time crunch with important printing needs. Service was prompt quality was great. I have a need for their services often, but when I do they never disappoint.
This store is absolutely amazing. Adam went above and beyond to be sure I could mail my package. This was customer serviceat its best. Thank you Adam.
Adam was amazing! He was sooooo patient and helped my sister with a complicated print job and still was able to provide excellent customer service to the patrons that continued to arrive while he was helping her. He is a true asset to your company and I really hope that he is recognized in this manner! Thanks again Adam!
The staff here are very courteous and prompt! It only takes a few minutes to get tasks completed here. Also, I love the convenient location!
I come here all the time for my shipping needs ! Very good and fast service!
Great store. Excellent staff. Very professional and fast. Will definitely do business here again. Thank you Adam
Adam by far is one of the most dedicated, humble, multitasking and all around best. I came in this store fustrated with a logistic management issue. Not only did Adam get my invoices, payments, and even helped me to print everything needed our company.
I ship regularly from this store and have always had good service. The people are friendly and helpful and my packages always arrive on time.
Great service great people Ive been coming here for years.
The store employee ADAM was very helpful and very concerned when I had tried to retrieve my package that UPS lost and he help me get compensation from the lost item. I really appreciate it thx ADAM!!
This place is beyond fantastic for many reasons. The staff is one of the most polite, caring, hardworking, and down to earth group of people i have ever encountered in the customer service world. If you choose this location there is no possible way you will be disapointed!
Great store. Excellent staff. Very professional and fast. Will definitely do business here again.
The customer service here is outstanding!They are always welcome to help and are professional!
Great place to do business! Very helpful staff.
I’m very impressed! Very friendly and fast service provided by Nasser. You are the man!
Great customer service
They charged me $38 to send a fax. I will never go back there. I would never recommend them.
The owner was so nice when I can in. I was looking to get a flier made and he did just that.
Love the staff members all are friendly and nice ready to help !
This is a great place! Everybody here is nice and very helpful ! I highly recommend this place to anybody that would like to use a delivery service.THIS IS THE PLACE TO BE!!
Adam is really amazing person and he helped out so much when I was in there.
Great store, Adam the employee was very helpful and kind. Will visit again!
Employees are very helpful and willing to work with you. I didn’t know much but they were able to fix my problem!
Always have a good experience at this store. Very fast, helpful, and friendly.
Adam thank you so much for help me! Great customer service!!
Great job. Wonderful guys very kind.
Very Efficient service and kind employees!
Great customer service everytime i come in
Great customer service!
Great help, great service
The staff is very professional! They always handle every situation in a timely manner!!
Very good service and good people.
Super fast and easy service.
I love the way they operate
Quick and very friendly.
Great helpful staff!
Gets me right every time.... this store rocks!!!!
The employee is always so professional and friendly
Great service