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White Flint Auto Repair
11748 Parklawn Dr, Rockville, MD 20852, United States
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White Flint Auto Repair
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Fi
Review №1

The team was super polite, friendly, knowledgeable and timely. The repairs were conducted at a fraction of the prices quoted by the dealership and we we’re not pushed to conduct non essential work. The car drives better than it has in years!

SR
Review №2

This was my third visit to this auto repair shop and I have consistently had five star experiences. They are honest, thoughtful, and provide really detailed explanations about issues with my car. Im so grateful for the reviews I read before visiting their shop for the first time. This is my trusted mechanic shop now and I highly recommend them for great service!

Ma
Review №3

White Flint Auto has to be, without exaggeration, the best repair shop in North Bethesda. I dropped off my 2006 Toyota Camry for a bad rattle and suspension clunks without an appointment. The vehicle was looked at within a day and Dwayne let me know that the serpentine belt tensioner was the cause of my rattle, and a few loose lower control arm bolts that they tightened was the cause of my suspension clunks. To top off fixing the clunk thats driven me crazy for months, the diagnostic rate was waived. Absolutely amazing service from White Flint Auto Repair. These guys are what mechanics should strive to be. If youre looking for honest and straightforward repairs, these are your guys. Were definitely going to be returning customers.

Ni
Review №4

Im a first-time customer who chose White Flint Auto Repair based on the published reviews. They were welcoming, communicated well during the day, did good work, and finished on or ahead of time. What I really like is that they didnt sell me services before I need them. That will bring me and my car back.

Le
Review №5

Weve been using this place for years. Great work, friendly people, and very reasonable prices. Oh...wait...dont go there! We dont want them to get too busy or crowded.

Ka
Review №6

When I got a flat time, Brendan and his team were able to assist - within minutes! They were friendly, professional, and fast! I will be returning her for any car need sin the future.

To
Review №7

Dwayne is reliable and trustworthy. Priced checked a few shops in the area and White Flint is far better price-wise every time

Wa
Review №8

This review has been a long time coming - our family has been using White Flint Auto Repair for ten or more years. These guys have been keeping our cars running and running and running, and doing it quite reasonably. They are reliable, trustworthy, affordable, and fast. They’ve kept out 18 year old Camery running and almost as good as new along with a Ford Taurus wagon we used until the engine finally gave out. Very good communication and always willing to check something out for you. If you are looking for someone to check out a vexing problem who you can trust, give these guys a try.

Er
Review №9

The most honest mechanics I’ve met on the East Coast. I had a typical oil change performed with a coupon at the local Mazda dealership. They quoted me with $1,700 of repairs. I took the quote over to White Flint and they confirmed none of it was necessary. I offered to pay them for the inspection, but they said no charge and come back when you need to.Support these guys.

A
Review №10

Absolute best shop for miles around! Honest, kind, trustworthy, competent, and reasonably priced - been going to this shop for years now and I’ll never go anywhere else.

Am
Review №11

I arrived at work on the morning of Christmas Eve to discover that I had a flat tire. I called White Flint and asked if they could squeeze me in. They helped give me directions when I had trouble finding the place. They quickly plugged my tire and let me know I would need a new one soon. The repair was quick and reasonably priced. Very happy with the service!

Fr
Review №12

Honest, good, fast. Very popular repair shop. I would recommend calling to make an appointment. For minor services such as oil changes you can wait in their small but very clean waiting area. They are honest in accessing your vehicle and present you with options for repair if options exist. Work is performed properly and quickly the first time. Helpful, friendly, and courteous personal. They have done some small repairs for us at no additional charge. White Flint Auto Repair has my full endorsement.

Je
Review №13

The absolute best place to get anything done on your car! The staff here have all been professional and efficient. I had my axle replaced here as well as an oil change. Thank you!!

D
Review №14

Reliable, honest, direct.Ive been going to White Flint Auto for years and have had only good experiences. They were great this week while my battery slowly and mysteriously worked its way through bizarre symptoms (limp mode, working, not working, draining, working, etc.) in the car without testing bad until the second time I brought it in. Al and everybody there is great.Theyre to the point, not looking for extra work, and always happy to talk you down when youre having a bad day and dont trust your car anymore. Hard to feel this good about many businesses anymore but White Flint Auto has earned my trust and respect.

J
Review №15

Great shop!This place stays busy and for good reason. The prices are reasonable and they never try to sell you on nonsense repairs that arent needed. Only downside is its tough to get last minute appointments because they are always booked! Otherwise, best mechanics in the area...

Hu
Review №16

White Flint Auto is the real deal. Theyre always fair. They never try to rip you off.For example, I had a list of over $800 in repairs from a dealer and they confirmed that none of it was necessary. Ive also had two occasions where theyve done minor things at no cost. If youre looking for an honest repair shop, White Flint Auto is the place.

Cl
Review №17

If you are in need of an auto mechanic shop, then don’t waste anymore time and go to WFAR. They will always give you a fair assessment of what your car needs. So happy to have found a reliable mechanic shop!!

Se
Review №18

Deserve a 10 star rating. Honesty and expertise, at a great price. That’s what you’ll get from these guys, plus excellent customer service (a rarity nowadays). What more could you ask for?First brought my now 10+ year old Subaru Impreza to White Flint after a bad experience at the dealer and have never looked back. They’ve kept my aging baby safe and on the road for years. No problems getting appointments for both routine and not-so-routine work, and you’ll always feel you’re being kept in the loop. Ask questions, they are happy to answer and educate. Fast, (almost always) same day service, but never at the expense of reliable work.Duane, Al, Brendan, and all the guys at White Flint are friendly, QUALITY people providing an excellent service at a fair price. I love these guys! Seriously though, don’t hesitate for a second to take them your vehicle. You’ll never see another mechanic again.

At
Review №19

Great service!Had been here for State Inspection. After reading a lot of reviews and seeking quotes on Yelp, i decided to give White Flint auto a call.Turns out, they do the state inspection for a price lesser than most! Just $75.The process was easy, just drop off the car and get it after 3-4 hours. Plus there are no re-inspection charges.The person at the counter was welcoming. they have a good waiting lounge with Kureg coffee!Would recommend to anyone who is moving to Maryland and get the state inspection done here!The only problem is, they are open only on weekdays until 5PM.

P
Review №20

The absolute best place to get anything done on your car! The staff here have all been professional and efficient. I had my axle replaced here as well as an oil change. My oil change was only $32!

Ry
Review №21

This is a customer oriented repair shop. I knew we had found the right place for us when I brought in my 06 Sentra and the owner asked me, What are your goals for your car? When I got the Sentra back from them the first time, they had fixed my broken antenna. I hadnt even mentioned it to them as a problem, and they gave me a new one without charge. Super nice!I They kept that car on the road for me by doing exactly the work that needed to be done without trying to sell me services I didnt need.With our van, they helped us navigate our insurance claim after we had an accident. We were able to get a tow hitch added with the money they saved us.I completely trust what they say and the work they do, and I recommend them highly to family and friends.

Ma
Review №22

I have rarely felt like Ive been treated fairly when getting work done on my car. White Flint Auto is the exception. They work fast, charge fairly, and let you know how to save money on repairs without jeopardizing your safety.

Gl
Review №23

Honest people doing quality work at an auto repair shop!In my experience even folks you are related too try to make more than their fair share from you but this is the first auto shop that has ever talked me out of doing maintenance/work.

Me
Review №24

I cannot recommend this place enough. After failing my inspection, one place quoted me $1400 for repairs, which I wasn’t even sure if it was worth. A friend recommended White Flint, her fiancé’s family has been going there for years. They did the work for $650, my car has been running perfectly, they were fast and transparent, and even drove me to and from the Metro.

Ra
Review №25

My car started making a strange noise while I was driving on Rockville Pike and White Flint Auto was the closest repair place. They were really busy but still took the time to take a quick look and thankfully it was something innocuous that could be fixed quickly. They fixed it and got me back on the road in time to make it to meetings at work. They were really friendly even though I was a little flustered since I had a busy day at work and didnt want to be late. Ill definitely use them for future service (hopefully with planned appointments and not sudden emergencies next time!).

Ch
Review №26

Fabulous staff, service and product. I have recommended to coworkers and highly recommend to you.

So
Review №27

Dwayne has kept my 20 year old Mazda alive, I appreciate it!!

Lu
Review №28

Brendan and his crew have been helpful from the start. When I first bought a car from them back in March I didn’t know what to expect. This shop has showed their true colors of honest and friendly. Highly Recommend!

Vi
Review №29

The car inspection service was top notch, and well worth the cost. Couldnt ask for a better team to deal with!

Jo
Review №30

I love coming to White Flint Auto Repair. Fast oil change and great quality of work!!!

Da
Review №31

They have been servicing my cars for almost 20 years. They are honest, fair priced and knowledgeable. As a woman I am most grateful to be treated fairly and have never experienced a problem. You will be pleased if you decide to give White Flint Auto a try.

Jo
Review №32

I dont trust a lot of mechanics, but these guys I do. I was skeptical at first, but after recommendation from my GF, i gave this place a try. I dig em. They recently rebuilt my front brakes, including new pads, rotors, calipers, and hoses, as well as servicing my rear drum brakes. Ive also had them work on my transmission and some other powertrain issues. They have always been fairly priced, quick, and do the job well.

Jo
Review №33

Absolutely excellent customer service, timeliness, and price. Dealer wanted 1600$ for a repair, these fellas did it for 500$ and took 1/2 the time. Well worth your business, HIGHLY recommend!

Jo
Review №34

These dudes rock! got mein and out the shop asap. Solid work!

St
Review №35

I have been coming to White Flint Auto Repair for over a year and couldn’t be more satisfied. Dwaine, Al, Brendan & co. are honest, reliable, highly skilled professionals who consistently surpass my expectations. They were a lucky find after having a bad experience with a car dealership service. Appointments are easy to make and they offer a transport service to the nearby metro. As a loyal customer, I recommend White Flint Auto’s exemplary service to everyone.

La
Review №36

By far the best repair shop I’ve ever gone to. Went above and beyond to help me diagnose and fix an issue that doesn’t even throw an engine code (overheating CVT in the Nissan). They found the least expensive way to fix my car, which was far cheaper than what the dealer said. If you’re even remotely close to this repair shop, don’t go anywhere else!

Al
Review №37

These fellas are very honest and its hard to find shops that tell you what you do really need done and what you dont. And their pricing you cant beat based on their experience and reputation. They are the only repair shop in the area that I trust with my baby (car).

N
Review №38

Great service--I got a flat fixed super quickly this morning, saving my day. The people there were friendly and professional. Ill definitely be returning for future maintenance & repairs.

Dr
Review №39

These guys are the best! I came in need of an urgent tire patch, and within 20 minutes they had me back on the road. Considering I had just waited over 90 minutes for the dealership to tell me they couldnt fix my tire until the next day, the guys at White Flint saved the day! I will definitely be going back to them in the future

St
Review №40

Good communication. No work was done without discussing it. No unnecessary work was recommended. I normally do all my own car maintenance and these guys were very honest with me. I know.

LC
Review №41

Ive been going to White Flint Auto Repair for 13 years, and I continue to bring my car to them even though Ive moved out of the Rockville area. Thats because the work is always high quality, done on-time, and the service is great. Every referral Ive sent here feels the same. Once you find a good shop, you stick with them; Ill be a customer for a long time to come.

Mi
Review №42

Unfortunately (fortunately?), Ive needed two different jobs done on my vehicle. I decided to give this shop a try due to positive reviews and Im glad I did. Theyve been reliable and prompt. Ill be taking any subsequent repairs to this shop in the future. I trust their recommendations.

St
Review №43

The owner and staff have always been courteous and knowledgeable regarding every issue with our cars. They get the repair done quickly, cleanly, and for a great price. Well worth the trip from Olney!

Sa
Review №44

Since the early 80s I have been following the family Acosta that manages this establishment, now under Juan’s leadershipGood service, timely and fair pricing has always been a constant. I have recommend Juan’ shop to people looking for excellent mechanical work and invariable all have been both impressed and satisfied.If you are looking for a great mechanic do not hesitate and call them

S.
Review №45

Not satisfied with their service. They will overcharge you for parts much above their actual value and you need to go back to them for another necessary repair they missed in the visit. Dont fall.

Ol
Review №46

Customer service and quality of service was so impressive! I will definitely return.

Pe
Review №47

Metro shuttle service if you call ahead- white flint auto will pick you up at the white flint metro station. White flint auto takes the fear out of car repairs. They have always been 100% honest with me. This shop is hands down the best in the area. Ive been going there for years and will continue to do so. They are always crystal clear with pricing and do work after youve okd it. Dwayne is happy to answer any and all questions relating to your cars maintenance. They also score 5 stars on the timing, Ive never been with out my car longer than expected.

Da
Review №48

They always do great work and fix what others miss.

La
Review №49

Owner was super kind and service was fast.I came without an appointment and they saw me right away. The staff was really nice and honest. Will be relying on this place for any further car problems.

Co
Review №50

I have been going here for 4 years and have to say it is the best experience with a shop that I have ever had, which is why I am willing to continue going to see these guys even though it is further out of my way after a move a few years ago. Juan is the owner and is a fantastic guy. Every oil change I go in for he gives me a projection on any work that may need to be done in the next oil change or two so I can plan ahead. He continually keeps in mind how long we are trying to get my car to last, and doesnt try to sell you on doing unnecessary work; in fact, he regularly advises me to wait on certain work until it is really necessary for the health of the car. I am always able to call and make an appointment with a few days notice, yet the guys always make the time for me if a potential emergency crops up. Last week my car had another issue with the transmission fluid tubing, which Juan and the guys had replaced for me a month prior. Just saw them again today to get that fixed, fully expecting to pay for the work, only to find a bill of $0.00. He told me the issue should have been fixed in the visit over a month beforehand, and so there was no charge. These guys are honest, accessible, experienced, friendly, and prioritize customer service. You wont be disappointed if you become a regular customer.

Ra
Review №51

These guys are great. They are all super friendly and upstanding. Ive had them do some fairly significant work on my 2000 VW in the last two years and they did a great job and I felt totally secure about what I was getting, how necessary it was, and what I paid for it. As a single woman, Ive never felt like they were taking advantage of my ignorance; and quite the contrary, I feel like these guys are ready to watch out for my safety and best interest as vigilantly as my own father would.

Jo
Review №52

This has become my new to-go place for all maintenance and mechanical repairs.The staff here are all knowledgeable and respectful, and they wont try to rip you off like many places.Note: Its always a good idea to call ahead for an appointment. Based on my experience, they wont be able to take walk-ins all the time.

De
Review №53

Everytime I need to get work done on my car or even a simple oil change I am certain the mechanics at White Flint will do a good job the first time. They also will provide you with as much information that you need to make a valid decision and will not upsell you on things you dont really need. Dont be afraid to ask questions as they are more than willing to answer!Finding the place is probably the only hard part and thats only because it isnt right next to the road. If you are coming from Parklawn then go up the hill and past the stop sign (alleyway) and itll be the second door on your left.**UPDATE 05.30.18: Been continuing to come here and just had another great experience. Had gone to the dealer to check for a leak to see if it was still part of an extended warranty. Turned out it wasnt, but it cost me $100 less at white flint and the dealer said my front brakes were dangerously low (2mm) so I had White Flint check them out. No brakes were under 6mm and they didnt do any unnecessary work on my rear brakes. Saved me $700 by coming here. Good looking out. Really gonna miss this place when we move!

Am
Review №54

Used to be good. Since it changed ownership, they are dishonest. During md state inspection they missed some broken things and made up some other broken things.

Jo
Review №55

Honestly I thought I was getting a great honest service at first but then I discover something was wrong with my rear break pads which I recently had changed my self (not even 2 months a go), the guy at the front desk told me they where more than 50% gone. I knew that was false but didnt say anything at first but now my back brakes are make this weird noise and I believe the metal part from the pads are making contact with the rotors which is a big problem. Never gain. Please know what really goes on with your car before you bring it to a mechanic.

La
Review №56

Simply the best!!!

Ba
Review №57

Good service

D
Review №58

Featured in the Washingtonian, got good Yelp reviews... why not?Went here to get a maintenance check for my car. They took care of everything, were inexpensive, and got the job done quickly. Biggest thing of all everyone I met there was extremely nice and made me feel at ease. Only thing Ill complain about is the waiting room doesnt have much air circulating so it gets hot inside if you have to wait on a summer afternoon. Definitely coming back. Thanks, guys!

Da
Review №59

They are very honest guys. They have always been fair and fast and give car mechanics a good name. Thanks guys! (-Dan the porsche guy)

Am
Review №60

The service is great. I would definitely recommend White Flint Auto Repair. I am so happy with the results, my car has great maintenance.

Ho
Review №61

Grateful this shop was recommended. Thank Dwayne for the exceptionally customer service.

Al
Review №62

I will never go any place else. These guys are exceptionally honest and really knowledgable. The waiting room is pleasant, they are always polite and they are honest, honest, honest. Did I mention their honesty and expertise?

Da
Review №63

If you are in need of an auto mechanic shop, then don’t waste anymore time and go to WFAR. They will always give you a fair assessment of what your car needs. So happy to have found a reliable mechanic shop!!

Ja
Review №64

Dropped off my truck in the evening and it was ready in less than a day! There was a metallic rattle under the hood that had me worried. They found that it was a rusted clip on the exhaust that was buzzing. They put a new clip on and the pricing was very fair! I couldnt have been more relieved. These guys deserve a lot of credit for their service and care. Having only lived in the area for 2 years, its been nerve-wracking trying to find an auto shop that I can trust, and Ive easily decided that White Flint Auto is my go-to shop from here on out.

Gr
Review №65

I just had my first work done by White Flint Auto. My son recommended them, and they found my problem (fortunately not as bad as I feared) and checked a number of other things. Now the car runs great! Very satisfied.

Bo
Review №66

There is no other place I trust more than WFAR. Everyone is kind, honest and I know Im being treated fairly.Several years later and WFAR still has the best staff and the same honest culture trustworthy culture as ever. These guys are the best.

An
Review №67

Can always trust these guys to shoot it straight. My daddy always said you only need 3 people in life you can trust, a plumber, an electrician and a mechanic. At least I have 1!

Ar
Review №68

I had an absolutely incredible experience with Al and the rest of his staff. Brought my car in for an inspection; they repaired it at a much lower price than I had gotten elsewhere, and even threw in a new inspection free of charge. The staff bent over backwards to help me out, and even gave me a ride to the metro station. Ill be going back as long as Im in the area.

PR
Review №69

I started going here about 3 yrs after my 4 AWD car was towed using a pulley (big headache). I ended up going to 3 places to get an estimate, and WFA were the only ones that did not try to dick me around (we all know how mechanics can be). Juan was so helpful, kind and knowledgeable i really felt at ease.Since that wonderful service I make it a point to only service my car there. This is saying A LOT because i live in PG county and it is a bit out ways at times. Although Juan has now retired, i am still met with the same kindness, professionalism and most importantly service. They take time to address my concerns and also provide updates before repairing anything. I never feel pressured to get additional service repair (this was a big issue with previous mechanics, who always found something wrong with my old car - go figure) and the pricing is fair.

K.
Review №70

Great service, helpful staff, far prices.

Dr
Review №71

I’m disappointed in myself for not writing a review earlier as I’ve been bringing my vehicles here for over 20 years. But yesterday I noticed, while driving my daughter to the airport in my wifes SUV, that the oil change was overdue by 1,500 miles. I panicked a little as I can’t recall ever going over the schedule maintenance before, but never the less we had. So I decided on my way home from the airport that I’d stop by White Flint Auto to check if they had time to do my service without prior notice. I figured it would be more difficult for either Alan or Dwaine to say no if I was standing there in person versus calling them and requesting it over the phone. I knew going in that they would most likely be jammed up, and that the likelihood of me having to leave it or schedule an appointment was still possible, but I had the day off and decided to risk the drive over. But as luck would have it, Brendan was standing in the office when I arrived and was more than happy to shuffle their schedule and fit me in while I waited. Hats off again to Brendan and his crew for accommodating me on a moments notice and making my life easier. This example is just one of many reasons why I have continued to patronize WFA during both their relocation (6 years ago) and change of ownership (3 years ago). Brendan, the current owner (who BTW worked at WFA under the previous owner) has always treated me as family since he took over the business. THANKS AGAIN to Brendan and his crew, Alan, Dwaine, Jason, Oscar, Antonio, Wes, and Jerry....Happy New Years from a very grateful customer.

Is
Review №72

UPDATE: 5/23/18These guys came to my rescue again. I had to take my car in for an emissions inspection, which it failed. I took my car in, and Brendan and his crew fixed the problem in no time. About a two weeks later, my car was sitting out in the rain for a few days, and when I started it up it misfired and flashed its engine light at me. Ugh, another problem with my Jetta. Luckily, an ignition coil, some wiring, and a few spark plugs later, Brendan, Duane, Al, and the rest of the crew had me back up and running in no time for as good a price as I could hope. Now, my troublesome 04 Jetta with 151K miles is running like new(ish). 5 stars, only because I cant give 6.Bottom line: Ive never had better service than at White Flint Auto Repair.What happened: I drive an old Jetta that has given me all kinds of trouble over the past several years. Two or three problems in particular have been seen by mechanics in multiple states, and nobody has been able to diagnose the issues. When I moved to the area a few months ago, not only did they diagnose the issues, but they did it as a complimentary service while performing other routine maintenance! They provided me with several cost-effective options, and did a phenomenal job with the repairs. That was my first experience with them, and is why I went back to them.Fast forward a few months, and I go in to get a routine oil change. I used to go to Jiffy Lube or somewhere similar, but never again... During the oil change, they did what seemed like a full inspection of my car and discovered a nail in my tire, as well as a cracked axle. I needed a state inspection, too, so they walked me through exactly what would be needed to pass the state inspection. They never resorted to the hard-sell approach, and they were totally upfront about what needed to be fixed now and what I could stand to wait a bit to fix. These guys are honest, totally reasonably priced for the incredible level of service they provide, and do fantastic work. Where other mechanics have all had trouble on my car, they successfully diagnose and fix quickly and thoroughly.Besides their standard car services, they also provide some really nice touches that accommodate customers who come from far away, or choose to stay during the repairs. I was extremely pleased to see the cell phone charging cables for all types of phones provided while you wait, since I had accidentally left mine at home. Also, they will pick you up or drop you off at some nearby locations, so if youre coming or going by metro, thats no problem.Theres really no reason Not to go here if youre even Remotely nearby and need work done on your car. I cant say enough about these guys, and will continue to go here as long as I live in Maryland.

Ri
Review №73

Very honest and reliable. They fix whats wrong and dont try to sell you a 100 other repairs.

Jo
Review №74

Honest people, honest service. If youre in the DMV area make the trip, youll become a customer for life.

mp
Review №75

Been a Customer for years and always satisfied.Arechigas

Go
Review №76

My go-to auto repair shop. Reasonable and honest.

To
Review №77

Great service.

Da
Review №78

Friendly, straight forward and easy to work with.

Bi
Review №79

Very professional. Done their work on time.

Do
Review №80

Nice people

Je
Review №81

Love these guys!!

Ma
Review №82

Wonderful professionals.

Br
Review №83

Easily the best

•C
Review №84

The best....

Information
5 Photos
84 Comments
4.9 Rating
  • Address:11748 Parklawn Dr, Rockville, MD 20852, United States
  • Site:http://white-flint-auto.edan.io/
  • Phone:+1 301-984-3902
Categories
  • Auto repair shop
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:7:30AM–5PM
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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