user
German Auto Works
535 Southlawn Ln c2, Rockville, MD 20850, United States
Appearance
German Auto Works
Comments
Da
Review №1

Dennis and his team did great work on my Cayman S. Came in at half the cost of dealer estimates. Took a practical approach to a repair that didnt break the bank.

St
Review №2

Do not take your classic Porsche to this shop. On the recommendation from a work colleague, I was told Dennis knew 928s, he does not…at least not well. I waited literally months for him to complete the work to my 86.5 928. (Recently acquired so needed a complete review and preventative maintenance done eg, timing belt, water pump, fluids, auto detail etc), I had to call him countless times to follow up on parts, I even sourced one of the parts for him (timing belt tensioner) and negotiated discussions between him and the 928 parts specialists because he was unfamiliar with the parts. Worse, after the work was done, it wasn’t complete and I wasn’t given all the paperwork that detailed the repairs that were supposed to be completed. My car was supposed to be detailed but it wasn’t yet, I was charged anyway. The oil didn’t look changed yet, at pickup, Dennis assured me it was done. The paperwork wasn’t complete, but after waiting months, I was frustrated so I just paid my bill and left (over $7500 which would have been reasonable if I knew the work was actually completed). Unsatisfied after paying what I did, and bc I forgot to pick up my old parts (what Dennis promised but forgot at my initial pickup) I called Dennis 2x and he finally agreed to give me complete paperwork detailing my repairs. This is critical for classic cars, you have to have the maintenance history. When I went back to get additional paperwork, Dennis then told me he couldn’t remember if my oil was changed or if my rear differential was serviced, apparently it may have been mixed up with another car. I was shocked. How was this possible? If that wasn’t done, what else wasn’t? Who knows? Dennis did apologize and said he would call me and set up an appointment to get it this work done in a week or so. He also said he would look at my AC which he she supposedly repaired but never actually blew cold. True to form, he never did follow up on his promise. It’s been several months and not even a phone call. Dennis seems like a nice guy, but he is absolutely terrible with classic cars, he is not responsive, his work is questionable and his paperwork is absolutely horrendous. Do not take your classic Porsche to him. I am now having my car looked over by a second mechanic bc if you know anything about 928s they need mechanics who know these cars. I wish he had just been honest from the start. Don’t make the same mistake I did!

Li
Review №3

This is the place to go. Trustworthy beyond compare. I have been going here for as long as I can remember and refer everyone I know. The work they do is spectacular and being able to totally trust them makes them worthy of more than 5 stars!!

Ch
Review №4

Dennis, the owner and resident expert in all things German automobiles, is a superstar. His pricing, service, and attention to detail are excellent. I’m now a very satisfied, loyal customer and I will bring my Mini Cooper to German Auto Works for regular service and nowhere else. You don’t find auto mechanics quite like this...especially for expensive foreign cars!

Ab
Review №5

Wow ! I saved 2 grand over what the dealer was going to charge me. plus I got a complementary state of the art carwash. Thanks Dennis and his pit crew my beamer is like brand new !

Ja
Review №6

Dennis is a rock star! He knows BMW cars and is able to work with the older models. Im extremely happy with his professionalism and his knowledge of cars. Was able to work on my 86 745i BMW door locks after another mechanic couldnt even put parts back together. Best mechanic for BMW cars in the DMV area!!! Highly recommend!

pa
Review №7

Had some tough issues with my X5 and needed a BMW expert. Dennis (owner) knew exactly what needed to be done and was able to get me in the next day. Dennis and his team did an amazing job and his pricing was very fair. I will recommend all my friends and family

Be
Review №8

I have been using German Auto Works for some years now and have had excellent and honest service. We keep our cars for generally 10 plus years and Dennis and his team have done wonders to keep our cars well maintained and running safely.

Be
Review №9

This shop should have a 5 star rating. I have been brining my 09 Audi A4 Quattro here for the past 3 years. Dennis and his team are always honest, up front, and professional. Unlike the dealership, where you will pay 4x what Dennis and his team contract, you will be given options based on availability, safety, and reality. The prices for labor are 100% fair and competitive. (The dealership wanted to charge more than my car is technically worth for simple milage servicing....this was not the case at German Auto Works.)If you are going to be taking a long road trip, I suggest you stopped into the shop and ask Dennis to prime your vehicle for that voyage. He will ensure that you are aware of anything that may be unsafe or that could give you grief on the trip.

Bi
Review №10

I can not say thank you enough, great service, very friendly, goes above and beyond

ch
Review №11

I finally found the master Mercedes specialistDennis is the man he knows more about theCar than the dealership he’s reasonableWith prices you could save a lot of money goingTo this shop there good and kind with your vehicleI will be back.

Ga
Review №12

I am very satisfied with the quality of the work, service and attention to detail I received at German Auto Works.I own a 2013 Porsche which required its 40k service. The total bill was less than half the cost of the dealer. The work was completed very quickly. My car was washed and detailed. In addition to the service, a small nail was removed and the tire patched (a problem I was unaware of). The car looks great and runs perfectly.Everyone was very nice and professional. I am very glad I took my Porsche to this shop!

Ah
Review №13

I highly recommend Roger at auto therapy. He is experienced and honest. Excellent auto work.

Lo
Review №14

So happy someone referred us to German Auto Works, finally great mechanics that you can trust. And they dont just fix German vehicles, I bring my 2 Toyotas to him also.

El
Review №15

Honest, competent, responsive and fairly priced.

CR
Review №16

Took my vehicle for a normal service. Owner and staff were courteous, did a great job and the prices were fair. They also offered a ride to my needed destination and loaner car.

Ra
Review №17

Dennis and David are excellent. We appreciate their help and expertise. They provided us thorough service at a great price!

Co
Review №18

Dennis and crew are great! They have worked on my 335i BMW and my wifes Kia Truck. They also, assisted me in getting my 2015 Camaro LT MD inspected. This guys are great and do an excellent job and are very professional and helpful.

ke
Review №19

Brought my 87 Porsche there due to some rattling in the front of the engine. They said that I needed to replace the timing belt and water pump. and wanted to charge me $2,000 to fix. I asked how it looked when they pulled off the cover of the engine and was told they never looked at it... I declined service. I next brought my Audi a4 there for reseting an A/C cluster, new tire, air bag light and brake light. I mentioned that I had already replaced the cluster and just needed it reset. It took them two weeks to look at it, they did not listen to me when I dropped it off and never did what I asked. They then said that it was going to be very expensive to fix the problems that they saw and asked if I had insurance... and mentioned that they would need to bring the car to other places to have the work completed. I had a friend fix it for free and it took him about twenty minutes. I would advise you to get a second opinion if you go to this place.

Cr
Review №20

I Took my car in and feel blindsided and ripped off. The warning light still comes on but was told that I need a timing belt and water pump. This must be the female experience as have noticed by the other reviews. I will be getting a second opinion to ensure my car was even touched. Cost $1800.00. Do not go here!

Br
Review №21

These guys are the best! Ive taken 3 cars to them over the years and have always been impressed by the level of customer service and quality of workmanship.

Ha
Review №22

I recently had my 2006 BMW M5 towed there after getting the red cog of death. The dealer wanted $3k to change the smg pump and it was out of stock for 3+ weeks. Dennis was able to source and install a new smg pump at a fraction of the cost. Dealers often use scare tactics that small shops cant handle the electronics. Dont believe the hype. Highly recommended. Great honest guys.

Ha
Review №23

Great place to get your German car serviced. Dennis and Dave run this place and they have many loyal customers. They stand by their work. I once had to come back because the repair didnt stick, and they fixed it, no charge and no attitude. They do bmw, porsche, audi, vw and I even saw a Toyota here once. If you need body shop or upholster work, they can also refer you to a shop that can do the work.

Na
Review №24

I have been going to German Auto Works for 15+ years. The owner knows his way round a Bimmer. Great work, service, and prices.

Ma
Review №25

Dennis is great!

Ho
Review №26

Loyal customer for 15 years and counting!

ma
Review №27

Reasonable and quick service!

An
Review №28

These guys are cheap, but they also make a lot of mistakes.

Information
2 Photos
28 Comments
4.3 Rating
  • Address:535 Southlawn Ln c2, Rockville, MD 20850, United States
  • Site:https://germanautoworksmd.com/
  • Phone:+1 301-424-7463
Categories
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car service
  • Engine rebuilding service
  • Oil change service
  • Transmission shop
  • Wheel alignment service
Working hours
  • Monday:8AM–6:30PM
  • Tuesday:8AM–6:30PM
  • Wednesday:8AM–6:30PM
  • Thursday:8AM–6:30PM
  • Friday:8AM–6:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations