Butler Automotive Service Center
14720 Southlawn Ln, Rockville, MD 20850, United States
Butler Automotive Service Center
Review №1

Butler automotive fixed and fully repainted all the plastics on my motorcycle. It came back better than showroom quality. The team in the body shop definitely know what theyre doing and then some.

Review №2

I called to make an app for the state inspection on my 24 f RV, they told me to go in Monday, went there and they refuse to do the inspection because was an RV, they knew it (I told someone name “PAUL” was an RV!) please don’t waste your time here!!!!!!

Review №3

You wont be disappointed with the quality of service.Make an appointment today

Review №4

We got great service here for our Bus-to RV conversion. Shes an older bus(1994) but they knew how work on her.

Review №5

The owner and employees are friendly and knowledgeable. You are not just a number to them, as they remember you if you are a return customer! This is a large, well equipped, one-stop shop that does everything well, both for the mechanical, bodywork, electrical, as well as State Inspections, focusing on trucks and buses! Their prices are fair, and they get things done well and in a timely fashion!

Review №6

Its a ones stop shop for all your maintenance needs. They are awesome people to work with.

Review №7

I dont know where the people went who provided the bad reviews here. Ive worked with Kevin at Butler for a few years now, and theyre nothing but professional and courteous, and have honest prices that have been consistently lower than competitors. Kevin has on multiple occasions been available via cell at odd hours to handle emergency issues. Nothing but good things to say about this shop.

Review №8

Service is awesome and the prices were totally reasonable. This has been my auto shop for years and will continue to be for many more.

Review №9

It was very very comfortable. 👍🙂

Review №10

I brought my semi truck to get State inspection and did not enjoy the service, They told I needed brakes all around and slack adjusters,When I knew that the rear tandem look about 60% but the front were at least 90%Took my unit somewhere else instead

Review №11

This is the worst place ever for car repair. I took my firebird here and they kept the car for almost 4 months. The person I was working with disappeared for several weeks I leave and never one bothered to let me know or let me know work stopped on my car. When I finally got in touch with a manager on the status he said “yea I told my people we need to get that car out of here”. No sense of customer service. I ended up taking my car to another repair service and they pointed out all the mistakes Butler made after I gave them close to $6000 dollars. What they do to customers is criminal avoid this place and don’t make the same mistake I did off of their positive reviews.

Review №12

DO NOT USE THIS PLACE !!!!!!!!!!!!!!!!!!!!!!!!!!This people will physically attack you!As they did to me, I have called the police but they claimed that no one do nothing, and they refuse to let the officer to looks on the cameras that on location.I’ll keep post this reviews on 1000 sites that all people will see how bad service and people this garage is.Bad job!Bad service!Over charge and job not done!if you go there it’s to throw away you good money for nothing, so better Donate it them to give it to this dangerous people!Fill free to contact me with any question ill answer and provide you any info you need!Quote was $ 59.00 for oil change ended up pay $ 2.579.25 for damages that they did!!!!!!!!!!!!!!!!Beware of this placeadd onI dont usually respond to reviews,but I feel that this review needs a response, as your claims are so grossly inaccurate that they border on ridiculous.First of all, all repairs that were made were approved by your boss prior to beginning work. Per our policy, a written estimate was provided and then approved.We fully stand behind all repairs that were made and the necessity of those repairs.Second of all, you came into our facility last week with alcohol on your breath, and not only attempted to assault one of our managers, but then put your hands on 3 of my technicians.You are lucky that we did not call the police.Please do not step foot in our facility ever again, as your business is not welcome here.You can be sure that I’ll never ever will come to your business location!And I’ll let as many people as I can not to come to your location as your business is scam, also multiple official complaint will be filed,We will meet in court, and just for the riders knowledge I’m Moslem I never drink alcohol in my life !!!!!!!!!!More lies beware this are dangerous people

Review №13

DO NOT GO HERE! They botched a simple repair job, causing me more problems just a week later. They also tried to get me to do an extra $1000 worth of work that wasnt needed and had no relevance to the problem I wanted them to fix, which was simply to replace the transmission cable. For example, they insisted my oil needed to be changed even though it had been just a couple months before that and I hadnt put that many miles on my car since I use public transportation to get to work. Also, they have horrible hours for anyone with a full-time job, so if you take your car to them, be prepared to take time off work in order to do it. Who the hell is not open on Saturday?

Review №14

Quick a mnd they pick up and deliever.

Review №15

I went there to get a simple job that should not have costed me more then 2k and they overcharged and i had no choice but to sign the title over. Now i am without a vehicle and money. If you really want fair prices dont go here. They overcharge for normal vehicles.

Review №16

Good place to service commercial trucks. Nothing fancy here, just a good shop that has fair prices.

Review №17

I took my car in for a knocking noise in the engine, three visits and $2400 later the noise is still there. They did an oil change and replaced my battery without asking. When I picked up my car there was an empty soda bottle left in my car and something spilt on my passenger seat. When I complained about this and about the noise still being there, they were very rude. My boyfriend had his car there at the same time as mine, when he picked up his car a very expensive jacket was missing. I called back and complained about the jacket and was treated as if I was lying and asked “what was my point of calling and telling them this because I can’t prove it”. If you take your car here do NOT leave anything of value in your car. This has been the WORST experience with an automotive shop I’ve ever had.

Review №18

Great mechanics here. Quality work

Review №19

Great service, fair prices. Finding trustworthy auto care can be nerve-wracking, but the folks at Butler Automotive are top-notch.

Review №20

They over charge and fix stuff you didnt ask or authorized to be fixed... would get no star if possible.

Review №21

It was nice

Review №22

This place is a total Rip off, i took my truck for a PM serviceabd it took them 3 days to do it !

Review №23

Ed his the best

Review №24

No place for customers to park.

Review №25

Great service!

Review №26

Mean people

34 Photos
3.2 Rating
  • Address:14720 Southlawn Ln, Rockville, MD 20850, United States
  • Site:
  • Phone:+1 301-762-3865
  • Auto repair shop
  • Car inspection station
  • Car repair and maintenance
  • Oil change service
  • Transmission shop
  • Vehicle inspection
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:Closed
  • Sunday:Closed
  • Wheelchair accessible entrance:Yes
  • Oil change:Yes
  • Mechanic:Yes
  • Appointments recommended:Yes
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