Was a thorough experience. Cant complain about the process. Todd was a gem to work with and my Model 3 came back even better than I get it off the Tesla center, from day 1. Definitely recommend, especially to other Tesla drivers out there.

Kenwood Body Shop in Rockville is an outstanding “Tesla certified” body shop. Every part, down to a bolt, came from the Tesla factory. They kept me updated with tracking information for every part so I knew we I was getting authentic Tesla parts. My 2018 Tesla has brand new parts and there is no evidence of an “oops.” The staff are friendly, knowledgeable, and keep you in the loop. I certainly didn’t pick them for the location as I live 1-1/2 hours away – I wanted the best and they are superb.

Amazing Staff, polite and knowledgeable.. only place in Maryland that I take my cars for any repairs, paint jobs, accidents etc.and they take care of my Tesla too!!Maggie S

My car was hit by a deer recently and had to have body work done that was covered by my insurance. I chose Kenwood because I had previously used In and Out Autobody and when I called I learned they had been taken over by Kenwood. So, I was a little skeptical, but I had not been impressed by the company I went to for the estimate that was closest to my home. I knew from the first phone call it was probably a good risk. Their service beginning with the first phone call is very professional and nice! Nice goes a long way these days but it didn’t stop there. They were very responsive after evaluating my estimate and they checked to ensure they would have parts in before they asked me to drop off the car. They estimated it would be done at the end of the week but when a part was unexpectedly needed once begun, they let me know it would be a couple more days. I had a rental hoopty 🤣but I didn’t mind the extra time. They also let me know midway that if I wanted to have a little more done than insurance would cover (my car is 9 years old and had a few battlescars) they could do it and save me money because the paint etc was already purchased. So I agreed. I picked my car up today and it looks like new. It cost exactly what they said it would and they did lots of extras including the inside so the car looks like new!!! The level of service, cleanliness and professionalism sets Kenwood apart from most other body shops. I highly recommend them for any body work. Ask for Ray, he will take great care of you!!

I’ll give this place a 6 out of 5 William Sanchez helped me out tremendously as well as the front desk people. kenwood Rockville did a great job the paint work and and parts for my car it’s looks brand new. I will definitely bring my car back here again.

Excellent service and experience all the way around. Highly recommend for Tesla repair.

I had a lot of work I needed done on my car and they worked with me on timing and price. The team at the Rockville location were extremely professional and accommodating. Every time I called to check on the status of my car, they gave me a thorough explanation of what was happening and when I could expect my car back. They came in on time and on budget. I’ll use them for all my body work in the future. Highly recommend!

Customer service here is dynamite. However, I did not get my car repaired here due to communication failure. I was set back a whole month for repairs. Things happen for a reason and I wouldn’t consider this shop in the future.

TOP SHOP OF THE DMV HANDS DOWN!!STELLA CUSTOMER SERVICE, TEAM KENWOOD..THEY REALLY CARE. KARINA, RAY, CARLOS JOEY, TRULY OUTSTANDING.

Excellent customer service and they did a beautiful job on my car!! Would highly recommend!

Staff is amazing!! I always love coming here even if its for an estimate. They are quick and attentive. Jonathan the service writer is amazing. Anything i needed he delivered. Reccomend 1000 percent! Plus the lobby is clean and sanitized all day. Love it!

Thank you Carlos, Diego, Jonathan, William and the Rockville Team-These guys are awesome! They checked in with me frequentlyabout their progress and did spectacular work. My car lookslike new. Highly recommend.

I’m happy with the service to my van & thankful I was allowed to buy a few parts on my own.

Very professional, nice and courteous staff. My car was ready when they said it would be. Car looks great now!

Great job on my telsa. no issues so far

Always there to help me and fix issuesThey come .Thank you

Awesome body shop. Excellent customer service and communication. Couldn’t be happier with the result on my car! Not to mention that the team is extremely friendly. Will be going here for all future work

I was put on Keenwood by a buddy of mine that had work done at there and told me “they work on a ton of Teslas”, I learned that they are Tesla certified and that sealed the deal as far as due diligence. My experience was nothing but stellar, William and the team at Kenwood in Rockville are amazing. I had a rear fender bender on a model x that required paint blending and they did an excellent job to get it to look like new! Highly recommend the team and their work.

Absolute 5 star service and a flawless repair! I highly recommend!

It’s was amazing good service great work and very friendly and good prices

First went to the body shop around the corner from Kenwood that was one of the top-rated shops on Yelp and received a ridiculously high estimate. Went to Kenwood a few minutes later and got an estimate that was less than 1/2 of the other estimate. William kept me apprised throughout the process and I got the car back in immaculate condition inside and out. My car seriously looks so much better than what I thought possible based on the price, and was spotless inside and out. Kudos to the shop, especially William and his team!!!

Great people, very nice and communicative. If you need work done on your Tesla following an accident go see them, they really know these vehicles.

Body repair done on my Tesla model 3 was perfect! No trace of damage at all. Rear Quarter Panel repair and paint.

Having recently bought a new Model Y, I was very hesitant on taking it to any body shop to install an aftermarket tow hitch that I had purchased. However, William and his team made me feel super comfortable throughout the entire process! He ensured me that his shop took very good care of Tesla’s and it definitely showed! The only thing is that I think I was overcharged for the service as I’ve heard that tow hitch installations cost between $200-300 and I was charged near $400.

These guys are dependable, reliable, professional, and truly customer service oriented. William is wonderful and runs a tight ship. The work of his team shows pride and care. They stand by the quality of their product. You can’t ask for better!

My 2020 Tesla Model 3 was rear-ended - leaving nasty scratches on the rear bumper so I took it Kenwood Auto Body and I was glad I did. From the service coordinator, Jonathan to the manager, William, everyone was super nice, professional and very friendly. They made me feel like family and went above and beyond to point that I even scheduled another appointment to have dents on my other car fixed there. They did a fantastic job, I highly recommend them. I wish I can rate them 10 stars. Theyre great!

Willam was extremely professional. Was having a very rough day and he said he can take care of my car and make it look new again. The staff what worked on my car did an amazing job. I would 100% recommend Kenwood Auto Body to anyone that needs anything done with there car!

Kenwood Autobody is the TRUTH!!!They really go all out for customers, My moms TESLA X looks so good they cleaned and covit/19 sanatized it. I respect the way they treated my family and I. Customer for LIFE.

Kenwood did a terrific job repairing the significant damage to our 2020 vehicle. The vehicle looks brand new again. The staff there were very accommodating and I have high praise for the crew that performed the repairs. I highly recommend Kenwood Auto Body.

Car panels were broken and replaced w/out notifying me, took the car back and still some panels were not closed properly. Kept the car in shop for months. Mistakes happen i understand, its the fact that they tried to hide/conceal it and lost all my trust. Ive already shared this horrific experience with friends and families and advised them to take their car to tesla autobody shop ONLY! Advisor said hell call me back to get reimbursement for rental which i never got. Due to shops negligence ive ended up paying $$$ in car rental fees and missed work days. Took my car to tesla and they only kept it for one day and fixed Kenwood auto Bodys mess. Tesla fixed and ensure all the panels were snapped back in properly, door seals were fixed so door closed properly. My Dash cam showed my car just sat at the auto body shop for weeks and was not being worked on while i was paying car rental fees out of pocket.

I have used Kenwood Auto Body in Rockville a couple of times for my Tesla when I got rear ended. They took care of me every time. William Sanchez is amazing! Very professional, great leader. He makes me feel like a valued customer, when many body shops are condescending to ladies. Highly recommend them.

William and the team took great care of me and my Tesla. I got my car back like new and on time.If I ever need work done again, I will be back. Thank you!

William Sanchez, Jonathan and their team did a fantastic job repairing my Tesla Model 3. Customer service is the best. Customer for life, but hopefully not too often.

Highly Recommended. Wade did an awesome job keeping me constantly informed of any updates for my repair. It looks flawless.

Kenwood Auto body Is so honest and very supportive and yes I will recommend to all my family and friends

Excellent service 👏 👍 👌 😀 I have a 2015 tesla William did a fabulous repair..

GM Mr.William and his staff are beyond professional and friendly. They exceeded my expectations with communication and the work they did on my car. Beyond grateful for their services and I will continue recommend and complete any business needed at their shop.

Great job keeping us updated on the progress with our Tesla body work. Friendly service and fantastic work!

Great customer service!!!!!NBN

If you are into details then this is the place, and not to mention the amazing customer service. Thank you,Shout out to the Kenwood auto body team!A great location

Amazing Tesla Top A+++ Service William Sanchez and his Power House Rockville Tesla Team did it again.

Thank you William for answering all my questions with such a friendly and professional attitude. Your customer service is much appreciated.

Kenwood of Rockville a team that you can trust. I will referred all my friends, great job in my Tesla. 🔥🔥go see William and his team.

I give the In and Out Auto Body a great review. I brought in my 2006 Honda Civic Si for rear end replacement, and they did a stellar job! Hopefully Ill never have to come back, but I highly highly recommend their work! DONT KNOW HOW THIS REVIEW ENDED UP HERE. WAS NOT WHERE IT WAS ORIGINALLY POSTED! THIS PLACE IS NOW CLOSED AND IVE NOTICED PAINT DAMAGE NOW AND CANT GET IT FIXED NOW AS THERES NOBODY AT THE PLACE I TOOK MY CAR AND THE PHONES ARE DISCONNECTED. REVIEW IS NOW LESS THAN ONE STAR!

Replaced rear bumper on my model 3. and they washed and vacuumed my car! I m happy with the service :)

Great service - the people (Im sorry I forgot your names Im really bad with names) there were extremely friendly. I had a minor rust repair done on my roof and they did it exactly how I wanted it done. But one thing Id appreciate is please just clean up the little mess of shoe marks left on minor works (Photo attached. the floor mat is messy due to all the rain - excuse that). It was very frustrating but I understand the car didnt go through detailing for this minor work. Thanks you for the great repair tho! Ill definitely come back in the future.

I took my Tesla in for estimates in mid-October. It took a month for them to get the parts. Once they started the repairs, they recognized that they forgot a part and it took another several weeks to get that. Following that, it was almost another 2 months to finish the repairs. They even screwed up the battery and had to send the car to the Tesla service center to have that fixed, which required more days. Throughout the process I received less than three unprompted calls - I had to call *them* for updates. At the end of the process they charged what they said they would, and claimed there was an aluminum discount (yeah, right). Avoid this facility at all costs!

William - & The Team --- Paul, Carlos, Marlin, KristenThey took care of me turnkey. They take pride in their work. You cant tell my car was in an accident.Take your car here!!!!!

They did a fabulous job! I had an work done in the past by other auto body companies and they do not compare to the serviceprovided by In & Out Auto Body. They were complete professionals and attentive to the details of the work. The paint job matchedperfectly! Definitely will use them again if I need any auto body repair work.

Louis is one of the most honest, experienced, body shop repairman Ive ever dealt with in 40 years of driving and dozens of fender repairs. He will work with you to assure you dont pay more than you need to get the job done right.He can repair only the scratch or blend all the adjacent fenders. The process of blending is expensive, but often unnecessary. In the past 6 years, my family has gone to In and Out eight times. Were repeat customers because he does quality work, guarantees his work, presents a great value and does the job quick and right. They are most accommodating.His business has expanded to a larger facility. Its increased through his reputation and mostly by word of mouth. There are very few places Ive felt this strongly about. I would recommend In and Out to anyone for major insurance claims, having that special paint job or paying for a parking lot scratch or ding out of pocket.

Excellent work demonstrated that they are all professionals and in record time thanks they are definitely the best in their area

My mechanic, who I think is terrific, referred me to In and Out Autobody. I went in with an older pickup truck. They recommended basic repairs to restore the truck since it is old. I was thrilled with how everything turned out. The truck looks like it was never in an accident and In and Out saved me money. I appreciated their honesty and the quality of the work. My co-worker just took his vehicle to In and Out because my truck turned out nice.

Did a great job on my Tesla model 3. Fast response time and turn around.

In & Out is a preferred shop by State Farm and I chose them because they were very well rated and would be most convenient to deal with for the insurance claim.All in all this was probably the best experience with automotive repair that I have had. There were 4 adjoining panels involved and the repair is invisible, absolutely indistinguishable from new. The paint match is perfect. Not much more to say. If you love your auto and it has body damage, take it here. They will do a fantastic job.

Luis always is courteous and honest. He did a lot of work on my vintage Mercedes station wagons but worked around his schedule to make it very affordable. He also stands by his work. I highly recommend this body shop!

Once again in and out autobody did a great job for me. Somebody hit my Explorer in a parking lot in North Carolina, and of course left no note. Brought it to in and out and let them know I was hoping to have it back before a trip to Florida this week. Dropped it off on Wednesday, had a call from Luiz on Friday evening letting me know the car was done! Looks great, as always. I have used in and out auto body since the 1980s, through four different vehicles. They have always done a great work, I continue to recommend them without hesitation to all of my friends. Give them a try, you Will not be disappointed!

I came by to get a quote on replacing the rubber seal on my passenger rear door, as its been falling off. Louie was really kind enough to guide to save the rubber seal by realigning it and saved me from labor and parts cost. Thanks. Ill be back here again if I need any serious work done. God bless you guys!

They did a phenomenal job fixing my car. Luiz is a gentleman and great professional. He and his team delivered great results and went the extra mile to get the car looking good. Thumbs up!!

Absolutely amazing! Had my 11 year old sports car repainted there recently and Louis and his team at In and Out went above and beyond duty to make it look like new. They treated my car like it was their own, I cant imagine ever going anywhere else and neither should you.

I hydroplaned my 2017 STi and it was in bad shape. When I got it car back it looked as good as new!!! In and out did an amazing job!! It drives and looks great and I couldnt be happier! Highly recommended for sure do not hesitate to work with them!!

Great service and affordable if youre paying out of pocket

Professional excellent repair timely

The work that was done to my Rav4 was done sooner then expected and the paint was a perfect match, they even realigned the back door. Highly recommend to anyone.

We take all of our vehicles to Luiz. He is always attentive and courteous whenever we show up, with or without an appointment. His work is fantastic and his pricing is always spot on.

Tesla certified customer for life go see Willy

In & Out Auto Body went above and beyond after I had an accident. Courteous, super fast service. My car looked brand new when I picked it up. I hope I will never need to go back but if I do I know which auto body shop to choose. Thank you Louis!

Good work at reasonable prices. Work was done on schedule. A five star rating is well deserved.

If I could give it 0 stars I would. No customer service skills from Luiz. Went in on a Wednesday to get a quote was told I would get something by end of the day. Its Friday and I call to follow up on my quote and Luiz asks if there is an emergency or fire with my vehicle that I am in a hurry to get my quote. How unprofessional. I was recommended here by a friend but will be taking my business elsewhere. Place is under staffed and they are over whelmed and need to take a chill pill when talking to potential clients/customers.And check out Luiz’s response below.I was on his “to do list” wowThen why was I told that I would be getting a response by the end of the day and the end following day when I called?That really wasnt that big of a deal. Just when Luiz asked if my vehicle was “on fire or if it was an emergencyl” that I needed a quote when I followed up on the 3rd day was what ticked me off. I mean, who talks like that to people and on top of that a business owner. Terrible.

Kind, attentive, and courteous help. Fixed my cosmetic bumper issue for free!

Integrity and honesty can be found here and that is still lacking at many mechanic and auto body shops.

We used this auto body shop on multiple occasions, and were always happy with the results.

Like others I have used this shop for several repairs and they do a bang up (not to be taken literally) job every time. And on the rare case where the repair is not done to your standards theyll make it right.

Great customer Service and Quality work A++++

Excellent, personalized service!

Great owner great place

Great service! I was In & Out!

Great body shop

Excellent!!!