My go-to store. Love it for the most part. Beware on aisles online pickup. I only use it for shelf stable products unless I canβt go myself. Iβve gotten expired sushi, packaged lunchmeat, and milk. Once my strawberries were COVERED in mold and juicy in its bag π€’.
Its a great store,easy shopping and for most part,could find Γtems needed family for good price
Cleanliness and orderliness are always above expectations. Employee friendliness has taken a noticeable decline in recent years though. Employees would ask you if you needed any help finding anything, once upon a time. Not anymore. I was visibly irritated and unable to find 3 specific items and I believe I counted five different employees that I motioned to (you know the motion that means I need assistance) and each one was too busy to help, or couldnt help me because they didnt know where it was. Back in the day they would say, well I dont know--- but Ill find out for you and be right back!!! What a shame.
They are true to their motto. Theres a helpful smile in every aisle. Every aisle has a smile to the point that you will find a smile that is perfect for you. Heathers smile was so perfect and watching that smile wrapped around me was the most exhilarating experience Ive had in 38 years.
Super clean. Great food and great service!
Great store Great service super clean....was like a breath of fresh air !
I love this store. The staff is very polite and helpful. Its super clean. Shane, one of the managers is simply awesome. Never complains and always has a smile and a warm.welcome for all. .
I live in California and I was traveling back to the Quad Cities area for a memorial picnic for my brother, Jim, who past away from Covid 19in May of 2020. I called the Hy-Vee store on 18 Street in Rock Island and spoke to Craig the Deli manager. He was very helpful and we set up a menu for Jims peers and staff from the Arc of the Quad cities. Craig came to Lincoln Park and set up everything we needed on the day of the picnic. Jims friends and staff had a good time and enjoyed the food and the park. I really enjoyed meeting Craig and thought he did a wonderful job of making the picnic a success.
Lisa that cooks over at the Chinese food section. She is literally amazing, attitude and workmanship is above and beyond, I always show up Thursdays for the special. Thank you Lisa for making my experience amazing
Theyre always well-stocked and organized. The employees are very helpful.
The store is nice. Ive had pleasant experiences shopping here. My focus today is on the takeout or dine in sections.Had $6 biscuits and gravy, a $4 breakky sandwich and a $2 coffee. I was disappointed in the biscuits and gravy. The biscuits were far from fresh, almost hard or stiff, and the gravy not as thick as Id have hoped. The sandwich was good, and they even offered to substitute my cheese for something I enjoyed. Though I imagine that was an upcharge. I had asked for a latte and the counter lady said I could make one myself, to which I should have realized she didnt know what a latte was. Oh well.The meal was brought to me on clean plates with fresh silverware. I was only left wondering how I should ask to deal with the lackluster dish I ordered, and ended up leaving without making a fuss of it.I think they could do with a healthy manager to cover training and supervising the kitchen. Then their excellent facilities would really shine.
The only HyVee in town that actually answers the phone without you calling them obsessively on the way there for a pickup. I chose this as my local HyVee because they still care.
Friendly smile down every aisle; love the selection and prices.
This Hy-Vee is lacking, they do not carry a lot of things the other Hy-Vees do, they are constantly out of everyday items, and they donβt have sales like the other ones. Yes they are all independent of each other but you would think sharing the name they would have a standard expected of them, this one used to have THE BEST health market and even that is incredibly disappointing anymore. I usually end up leaving to go to another Hy-Vee, and this one is two minutes from home so itβs frustrating I canβt even run in for Coffee Mate because they wonβt have it.
For the most part any Hy-Vee grocery store in the quad cities is a good place to shop
The staff is amazing very helpful the store is always clean ND the prices are great
This one is pretty trustworthy from my experience. Staff is friendly, place is clean, bathrooms are kept clean, organized, and I find what I need.Plenty of parking and the lot is in good shape.Nice job. ππ»
First, I need to say, I have usually been satisfied with services. Dont know what was going on today. I stood at salad counter to get a broccoli salad. 4 people were behind counter doing things. I tried to get their attention and that was challenging. About 4 minutes of saying sir and maam. Perhaps, a bell on counter would be a good solution. The other thing. I chose to use self check. Not thrilled with them but I can deal with. The thing is no one had stocked bags. I had to go to other aisles to find bags to bag my things. Needless to say, not in great mood right now.
Every Hy-Vee is home for some of us I love Hy-Vee Moline Hy-Vee manager is the reason we started going just love shopping there
Well stocked and organized location, I appreciated the customer service. This was a first time visit at this location and the check out clerk was pleasant and professional
Love the fuel rewards, but they need to fix online coupons to work with manufacturers. Its a pain having to get it fixed every timen
Always love to go to Hy-Vee, its clean and the workers are friendly and if you cant find something they usually walk with you to the asle the product is in, saves me time in looking in the wrong place,,
I used to work here when in was in highschool and college. I was here the other day and there was 1 cashier checking out a line of people with full carts while the cashier supervisor was standing around talking to stockers by the self checkout. The supervisor was able to help me ring up my items when I asked.
Theres a good deli selection here.
Love the new self checkout! Quick and easy, and always helpful employees!! I love their Chinese food and especially their sushi! Delicious sushi at a really good price, some days theyre even buy one, get one free!
Hands down my favorite Hy-Vee πππππ―π―β€οΈβ€οΈ
Iβm not one to write reviews but felt it necessary today. I went to the drive up pharmacy and waited over 15 minutes to pick up one prescription. Car in front of me was there for a long time; should they gone inside if there was an issue...yes in my opinion. My turn came; gave them my name and not sure why in the heck it took so long to get one prescription that was ready. My review also has to talk about the pharmacy staff that Iβve dealt with. They are not one bit friendly. Sorry to say that if my insurance would allow me to go somewhere else, I would in a heartbeat. Beyond the rest of HyVee; they are terrific and would give them 5 stars
Quick w self pay lines added
Hate self checkouts other than that not a bad place.
It was good. The potato salad was excellent .
Nice employees, clean store but the prices are high for low quality products like, fruits and vegetables.
This is the closest one to my house. I rarely go here though because the cashiers are always there to do a job and thats all. I also find they dont carry all the items as the other stores.
Love this store, variety on prices and hogh quality products
Great place to shop at! They always have every obscure item Im looking for. everyones really friendly and nice!
Good store. Always stocked. Friendly Staff.
They have a great fried chicken deal and huge hanging flowers for $7.99 excellent deal!!
Too many self check outs Less jobs for students. Aldi and Fareway here I come..
This is a very friendly HyVee. They have all needs. A restaurant, heath food and a gas station.
Have been disappointed in the Rock Island store, as of late. Store appears in dsarray.Fewer cashiers. (Replaced by two new self check outs.)Quality of products have diminished.Have dealt with spoiled products. ie: FruitAnd today, store wide removal of disposable cart wipes.YUCK!Were still in a pandemic!Right?
I work there. Its ok
Whts there to say is wht it is
I work here. Love β€οΈ it here.
Hit a lady and her dog with my car here once lol
Seriously? I go in and youve gotten rid of most of the opitions for diet soda? Guess diabetics dont matter. It was nice to have more options than just diet pepsi, coke, mnt dew and dr pepper.
Nice place to gather for breakfast, lunch, dinner or just coffee, wether youre 1 or a few. Plenty of TVs. Chinese food is great! All your needs groceries, pharmacy,florists and banking.
Produce is never ripe. They stop selling my favorite foods, like select under the sea tuna in lemon and dill by starkest. Employees are reckless with turning corners with their carts, and u better b careful around them!! I wish we had a different option in a grocery store than just Hyvee. I will shop at jewel and Aldis from now on. Enough is enough
The aisles are very organized and wide. The atmosphere is bright so you can easily see whats on the shelves. People are very nice and friendly.
Great very friendly staff .was easy to find items in store
Always what Im looking for and more can count on getting whats I want
Such a nice store and the deli selection is crazy big!
I love my local hy-vee. They are so friendly in there! I love the support they show to the community allowing organic, home-made products to be sold at their store, and how they throw little events from time to time as well. They also have been assisting me with my move by providing me with boxes. Like I said, LOVE the store and ALL OF THE STAFFβ€οΈ They really seem to enjoy helping/checking on their customers.
Terrible experience! Just mean
Pharmacy folks are incredible!!!Courteous,,, RespectfulAlways smilin...Doesnt get any better
We went to this Hy-Vee to receive our covad-19 vaccine shot. The pharmacy staff was very helpful and friendly. The staff member who gave us the shot explained to us want type of vaccine we were receiving and asked if we had questions. Very nice store as well as we did some shopping as well.
Fresh remodeled store new Italian Asian and American to go hot food on siteGood organic selection huge wine spirits department nice gas station in lot
Very friendly employees good prices well stocked
Great selection, but prices are too high compared to other stores for the same item.
Their fresh produce has drastically gone downhill. Most of it is over priced and sometimes mold underneath the first layer of fruit.Other than than, good deals and a decent meat department.
R.I. hyvee looks great..had lots of sales... floor in liquor store is beautiful..
Most times when I visit the restaurant and order from the buffet the food is good. This time could have been much better. I asked for a 12 piece bucket. There was only 1 breast and none being cooked. To compensate the counter person packed in more thighs legs and wings. Which would have been great had this batch not been overcooked and dried out. Obviously it had been there to long. Disappointed to say the least.
Great store! Friendly employees! Food is great!
Used Express pickup was told to pick order up between 6:30 and 7 showed up at 10 minutes till 7 did not get my order until 50 minutes later with mass confusion and a $10.80 charge with no explanation also there was only one person that seem to be taking care of all orders I will give him credit he was polite and as efficient as he could be but he was getting no help from management or anyone else at this point I do not know if I will ever step foot in a high V again
The young girls working customer service care more about talking to each other rather than helping customers.
I have always been a loyal customer here. Until I was told I am unable to enter the premises, Becouse Im not wearing a covering over my face.Well the employees arent following their own policies, and wearing these masks properly.Im not gonna be told I have to follow their policies if they cant follow it themselves.Freedom of choice!
Very nice selection.
Went in to buy some Chinese food. While the food looked great, the customers were actively ignored by the employee behind the counter. Nothing was said. He never looked up. He continued to leisurely flip through a book. Not once did he look up. There were three customers waiting in line for 5 minutes. I walked out. I put everything I had back. I will go somewhere else that is more attentive and actively willing to help their customers.
Only 1 lane open. Must have at least 10 people in line. Asked for help, couldnt get any. This is Hyvee on Avenue of cities in Moline
Great Customer Service. Love itβΊ
Best place for produce and their deli counter is an easy win over any other options available in town that I have found. They are a little more costly than your average trip to Walmart, but their occasional sale makes it worth it. Use your fuel saver as well to help off set their higher prices π
I only needed to purchase Boetjes mustard to bring back to Wisconsin. I found it easily, the young woman at the check out counter was gracious and I was on my way.
I have been a long time shopper and appreciate knowing they have to offer and where to find out. Great meat department too.
Great savings. Gas points. Great service
I love it thank you πππ€
Good and clean its just their moto, A helpful smile in every aisle, is simply not true. More like a forced smile every three aisles. 3 1/2 stars but I cant do that so a soft 4
HY VEE HAS WENT DOWNHILL!!!!
The prices are high, obviously, but its the only store that Im always able to find exactly what I need when other stores drop the ball.
The staff in this store makes it apparent that no decent employee will work in a grocery store anymore.
There used to be a helpful smile in every aisle now they have more self checkouts than actual cashiers. Hy Vee has lost my familys business.
Cashiers are nice smile and are polite. Although i cant say the same about the people behind the service desk. No smile and they act like they dont want to be there. It makes you feel uneasy walking up to the counter.
There is always a happy smile down every ile
Clean and orderly, newly renovated.
It was clean, had what I wanted.
Shout out to the night manager at HyVee on 18th in Rock Island. I left my phone in the buggy and he took his time to go find it for me. Hes awesome. We need more people like him in this world.
I feel that the service at HyVee is second to none. Ive had delivery for awhile now, and any mistake is clearly taken care of ASAP.
Food selection great, stores are clean and great discounts on gas.
As always HyVee delivers. We shop there often as its close. Todays visit was to customer service. Organized, efficient, fast and importantly friendly...especially during this pandemic. Lβ€ve my HyVee!!
Employees are doing a great job wearing masks! Also, many customers wear masks and follow the directional arrows here.Curbside pickup is convenient and quick. Only a couple hours between ordering and picking up!
The staff in the deli totally ignoring the customers
Nice garden center helpers
Excellent workers and good variety of selections.
Love this store all the workers r so nice and helpful
Busier than usual, they have rearranged several aisles by the entrance, bakery and widened seasonal aisle.
Always clean and has a nice selection of cultural items. Love the healthfood section selections!! The management is awsome!! I been shopping here for many years and I know they really do treat you like family!! If they dont have or carry an item you want just tell them and they will do their best to get it!! I love how they support local entrepreneurs and sell local products!! Now thats a store ill keep supporting! Covid safe!! Masks require, plenty of sanitizer and clean carts also a whole cleaning station if you dont trust their work..π
Clean neat and friendly and fast service
Always great fuel saver and sales