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Dollar General
2940 11th St, Rock Island, IL 61201, United States
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Dollar General
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Ba
Review №1

THE 46th AVE LOCATION IS A JOKE. HIRE SMARTER AND YOUNGER PEOPLE. THEY ARE SO RUDE!

Ra
Review №2

The cashier ignored me as I was trying to ask where something was at. I was in the back of the store, so I politely hollered for her. After the 3rd time of me trying to get her attention, she rudely told me where the item was I was looking for. Then proceeded to tell me she wasnt my child and that if I needed her help, I would have to cone to the front of the store and ask. Then when I was ready to purchase my items, she kept ranting at me and belittling me because I hollered at her as theres customers in line waiting to be rung up. It took me everything I had to refrain from getting out of line with her and telling her about herself because be my luck, shed kick me out the store. I was very embarassed.

Da
Review №3

Last visit here,the cashier was very rude!I will not come back here!Very dirty and cluttered!

as
Review №4

Some dude likes to panhandle in the parking lot... He gives me the Creeps!!

V
Review №5

This store is horrible, there are items all over the place. They allow people to enter without a mask although there are signs clearly stating that masks are required!!

Ro
Review №6

The employees at this Dollar General were a lot friendlier than most other ones that I have been to

Ce
Review №7

I can always find everything I need.

Ro
Review №8

Good variety. The service was nice the staff for the most part was welcoming but there are a few that need to be more kind. It is a good place for things like washing powder, grease, and maybe a few clothes like the slip on. The atmosphere was okay sometimes the employees seem disturbed by your presents. But then again its not all employees just some.

Br
Review №9

The managing is outstanding the store looks great Anne is doing a great job

mi
Review №10

Not crowded. Store was clean. Staff present and performing duties. Average shopping experience.

Sh
Review №11

Had everything I was looking for. wonderful customer service

Ca
Review №12

Love it. Can find everything I need and staff is amazing

bo
Review №13

I love the new dollar store their Under new management and theyve cleaned it up. A used to be so hard to push a cart through their with all the stuff in the aisles. Sometimes I would dread going to general dollar and pick up my stuff at Walmart are high V. And I didnt like to do that because I want to support my local general dollar. I love to run up there and grab my stuff and get in-and-out and the new people are a lot more polite They were hiring new people but they were not getting proper training. I am proud of the new general dollar and what they have done Im glad that I can go back its a convenience from the house. And its a lot easier get me in-and-out and parking.

Ti
Review №14

Lot of Easter stuff stocked

Ti
Review №15

I love this store. Its like a quicky mart for so many things we forget at the store. This store closest to me truly needs better management. Isles are blocked throughout the store with carts waiting to be unloaded onto the shelves. Its sad to see a store that is desperately needed in such chaos 😪

Ja
Review №16

Very clean. Not over stocked with extras that dont sell, blocking isle ways.

pi
Review №17

If youre a minority go somewhere else! They definitely will follow you around the store and the employees act like they are the owners and act like asking for where something is or opening more than one register will get your head snapped off! I tried to purchase an item clearly marked with a price but it rang up higher.. she refused to honor the price clearly marked so I put it back and left!

Sh
Review №18

It is a nice place to get snacks.

Ri
Review №19

I do not like going to this Dollar General. theyre always out of what I need is always a long line at the register. I usually drive past this one go to a different one

Ch
Review №20

The customer service is much better than the store just a couple miles up the road in Milan

Ma
Review №21

I made a quick trip to DG in Rock Island Illinois and this store was very clean and neat. Staff was great!

Ad
Review №22

Good ol D-Gen. Its decent. I like the snacks. I was once going to buy the Avengers DVD from here, but it was gone and that didnt make me to happy. The aisles are messy with a lot of junk in them. (AT LEAST THATS WHAT MY GRANDPA SAID)

Ri
Review №23

Helpful and nice.

Ta
Review №24

Love the new health food isle! However, The store is regularly packed with unboxed goods for several days at a time. Minimal staff and the current staff isnt always pleasant.

ke
Review №25

The worst customer service. I ever had ask guy questions about sale on ice cream, that was tearing up boxes, shrugging his shoulders about sale price. The time is 645 pm.

He
Review №26

Employees are nice,but there is never any room to walk,aisles are blocked with stock items to be put on shelves

We
Review №27

Great employees, they are kind, and welcoming. When we enter the shop and say good day when we are done shopping.

Te
Review №28

This particular store had what I needed to buy but the store shelves are a mess and carts with boxes that needed to be placed on shelves were lined up around the back and left side aisles blocking from getting what I wanted to buy. The male cashier was efficient and fast but more help was needed at the checkout.This is not my favorite Dollar General store but was on my way home from another errand.

al
Review №29

Cleaner then most the dollar generals I have been to. Friendly reps.

Mi
Review №30

Looks like a rummage sale. Aisles are cluttered, stocks and stocks of racks in the way of every aisle, too many clothes and shoes cluttered together on racks and shelves. But yet almost all shelves are out of everything! So why so many boxes of stock sitting around store? Hire me as manager! I guarantee it will be cleaned and organized!

Ka
Review №31

I love the help friendly people that works there

Gl
Review №32

Close cheap have good things.

Sh
Review №33

Very nice staff. You can find some really nice items in there and a few things name brand for very inexpensive.

Gl
Review №34

They refuse to answer the phone. People are fired so fast that the employees dont answer questions or know the answer, especially on the return policy. Lady answered the phone tonight. Didnt know if I could return a defective item with a reciept under 30 days. She left me on hold for 11 minutes.Now the store phone goes to voicemail. Will be calling corporate tomorrow. Not the first time this happened at this location. Very frustrating.

Wi
Review №35

I love this store! Its close and the workers are very helpful and courteous.

Ka
Review №36

Absolutely love this place if this is the one in viola play Nitro like I seriously have gone in there and dropped 500 to $600

Mi
Review №37

Went in store yesterday, and as usual 1 person working and a line wrapped around store to check out. Lady working long dark hair and glasses (didnt see name tag) was talking more that checking people out, she repeated same thing to 3 people in front of me, then totally stopped what she was doing and said to everyone in store that she was short on change and kept going on and on, which everyone in line already heard her 3 times before she stopped everything .I asked her to please get back to checking us out so we didnt have to stand in line for another 20 minutes and she come unglued and started screaming at me. I didnt raise my voice a bit when I asked her to just get us checked out, and for her to start screaming at customers is unbelievable. I understand people have bad days but do your job, and treat customers kind. Needless to say I wont spend another penny pn that store again. She should not have a job after that but maybe she forgot to take her crazy medication before work. Unbelievable...Dollar General you really should hire a better class of employees, shame on you

me
Review №38

Great because its near.

An
Review №39

New people working here now maybe they will get it organized.

Al
Review №40

Always spend way more than I wanted lolGreat prices

Ba
Review №41

They need to stock up on the shelves and put it away..

Ke
Review №42

They have alot cute stuff

Da
Review №43

Friendly staff and they have what I need.

St
Review №44

Quick and courteous checkout

Gl
Review №45

Good place good people

Je
Review №46

Nice place

Ma
Review №47

I found the stores exterior to be well maintained but the interior was crowded with carts of stuff that needed to be put on the shelves and in fact on several occasions I had to physically move the carts out of the way so I could get through to the items that were on the shelf or just to get by in the aisle I have found this to be true in almost all of the Dollar General stores that I had visited I also found the staff to be talking on the phone for personal reasons and not paying attention to their customers.

Ti
Review №48

And the Dollar General on 11th street is the one I always go to know where everything is and its starting to complete itself and get better

Mz
Review №49

Every time i walk in here this place is a mess. The deal are great. The aisles are convinced. The serive is okay. I wish there was some type of clean up here.

Ti
Review №50

Right up the street from my house and know where everything is and the dollar aisle I can usually find good deals four buck

ja
Review №51

Take forever to get through the line, lack of service, management is rude, only one register open during busy hours, gets crowded in there when trying to check out. Got told the registers are closed 10-15 minutes before closing was only going in to get a pop and a frozen pizza, rather take my business to Hy-Vee they will atleast greet me and open a register to get people through the lines quicker. Wont get an attitude from a manager and wont be denied service.

Ca
Review №52

Very honest and helpfully forgot a bag and it was there 2 hrs later imagine that

Sy
Review №53

I was able to find the sale item. Store clutter

CH
Review №54

I love Dollar General I love the management and I love Jackie great people God bless Steven also

Jo
Review №55

Good merchandise, but lacks cashier service help.

Pa
Review №56

Good prices ..dollar mt.dew 1 1/2 liters

Ja
Review №57

Ok its a dollar general if I stop its a quick need

Ma
Review №58

This place was disgustingly filthy. The floor was all sticky and there was garbage all over the floor. You couldnt get a cart through the aisles and the music was so loud I thought I was at a backyard party. I stood in line with three other people for about five minutes before a worker finally came to the counter.

Li
Review №59

Close to home,have lots of good buys.

gr
Review №60

Very small store,crowded lines always.always the same employees which is good.

Ti
Review №61

This ones okay easy to find stuff Colorado to

As
Review №62

The store was a mess. Employee not welcoming at all made it seem as if i was a problem. Just all bad all around, things scatrered all over.

Ca
Review №63

Always out of dog pads. An bones

Yo
Review №64

Not very clean and the costumer service was horrible

De
Review №65

Well stocked, clean, good prices and a nice selection of decorative home items

sh
Review №66

Always good to have a Dollar Store in the area.

da
Review №67

Vary good sevice need more help with the

ES
Review №68

Not clean at all need more workers elis stay to massie very dirty store on 11st in rock island

As
Review №69

Love those Saturday coupons

Ty
Review №70

I go there every time i need snacks and the have

Jo
Review №71

Larger than others helpful staff

Ve
Review №72

Stuff Every Where so unorganized and very dirty store

Ph
Review №73

Dirty, product all over the floors, have to walk on stuff to get around, stock racks in middle of the aisle, dangerous trip hazzards, not handicap accessible due to clutter in aisles, stuff missplaced, out of stock on alot of items, line took 20 minutes to ring up 3 people.

Sh
Review №74

Filthy...crowded with merchandise...smell like dead rodents...1 cashier when there is 10 people in line. This store is closest to me but Id rather travel further just to avoid this store. Wish I could give it NO STARS!!!

Je
Review №75

Hard to find stuff. Disorganized

An
Review №76

Great service

Ch
Review №77

Much cleaner. Friendly staff

ju
Review №78

Stores dirty and alies are blocked with merchindise not stocked as well as empty shelves

Br
Review №79

Its cheap and affordable

Ke
Review №80

Love there prices

Em
Review №81

No complaints.

An
Review №82

It was rather cluttered in the isles but they usually have what I go there for

Do
Review №83

Great c customer service

Br
Review №84

Too much stuff in the aisles to maneuver in the store. There was ladders in the aisles and boxes on the floor

Da
Review №85

The people are very friendly and helpful

Jo
Review №86

They need some help. The store is a mess. Carts with stuff to put on shelves all over the place. Need a job?

Da
Review №87

Every time I go into this store it looks like a war zone. There are boxes all over the place, blocking aisles. Several times there have been items tossed all over the floor. The employees are friendly, which is the only reason Im giving this place 2 stars.

Ka
Review №88

Nothing particular just boxes stacked in the aisles. Must have been delivery day.

Ra
Review №89

Very crowded, nice staff, fast in and out

Ie
Review №90

Very crowded and unorganized. The aisles are always cluttered with racks of product that should be stocked. Employees are friendly.

Sh
Review №91

Great prices decent quality

Za
Review №92

Last minute birthday

Da
Review №93

Store always boxes that needs put on shelves not very friendly

Ta
Review №94

Too crowded, small isles

Ad
Review №95

Not bad .

Ki
Review №96

That Dollar General is the dirtiest, nastiest, most cluttered store I have ever been in. The staff is rude. People cant get through the iles. I only go there because it is close to home. There is garbage all over the outside.

Mz
Review №97

Store is always a mess, cant find anything & always out of supplies

ma
Review №98

Worst General dollar store in QC, Filthy and Rude workers, aisles packed so bad you cant even shop.

Sh
Review №99

Had items in groceries cant find at other grocers.

Ni
Review №100

On eleventh street in rock island its always cluttered n bad service same as the one in Milan and on locust and Iowa street in Davenport Iowa.. Needs new staff

Information
42 Photos
100 Comments
3.7 Rating
  • Address:2940 11th St, Rock Island, IL 61201, United States
  • Site:https://dollargeneral.com/
  • Phone:+1 563-265-3045
Categories
  • Beauty supply store
  • Dollar store
  • Discount store
  • Grocery store
  • Party store
  • Pet supply store
Working hours
  • Monday:8AM–9PM
  • Tuesday:8AM–9PM
  • Wednesday:8AM–9PM
  • Thursday:8AM–9PM
  • Friday:8AM–9PM
  • Saturday:8AM–9PM
  • Sunday:8AM–9PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Planning
  • Quick visit:Yes
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