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Quality Golf Carts
2587 Cherry Rd, Rock Hill, SC 29732, United States
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Quality Golf Carts
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Bu
Review №1

I purchased a 2020 EZGO Golf Cart in July and can’t tell you how many compliments I get from the neighbors. It’s perfect and the customer service that I have received is remarkable. Can you find one a little less somewhere else? Maybe. But, I’d rather buy from an honest and reputable company. Peace of mind is invaluable. Thank you Quality Golf Carts!

Do
Review №2

We bought a very nice cart here about 2 months ago. We love it but there are not much directions except on the batteries. However are 2nd row of batteries have no way to access the rear cells to check or add water. Waiting for answer from dealer. Would like to,switch to,Linthicum batters as they don’t need the water

mi
Review №3

I don’t usually write reviews very often but I can tell you I’m thoroughly impressed with the profession ability of this location the quality of cards they have here are awesome I went to a couple places didn’t even have it to golf carts in their whole place and they had 12 to 15 new courts look at right they are on site ready to go not to mention the price was so on point they didn’t add any stupid fees or anything the price I saw is the price I paid which is all I wanted to do hands-down cheapest 6 seater car out the door that I was able to find really nice with radio and everything I’m just amazed w the quality of service I recieved and w the selection of carts they had. I would give 10 stars if I could see Courtney or Stephanie both of them are very knowledgeable and amazing. Yes the mint green one is gone because that’s what my wife wanted. :-)

Er
Review №4

I recently purchased a used golf cart from Quality Golf Carts of Rock Hill, SC and I have nothing but great things to say about their selection, staff, and service. They were attentive, helped me find exactly what I was looking for, had the ability to deliver and the have been a huge help after the cart was delivered regarding a warranty concern that they quickly and gladly resolved. If you are in the market for a quality golf cart, new or used, go by and check them out. Kim and Dennis were the folks I dealt with throughout my experience and they were top notch.

ne
Review №5

At a time when many Golf Cart shops would not even return my call, Quality Golf Carts provided exceptional service. I have an off brand cart that I did not purchase for them and I was treated as if I was a lifetime customer. They were honest about certain repairs not being needed or not being worth the cost, unlike many places that would do them just to make $$$. The best part is they came and picked up my cart, serviced it, and had it back within 48 hours of my initial call!

Ja
Review №6

If you are in the market for a Golf Cart, I would highly recommend Quality Golf Carts of Rock Hill. The customer service is unbelievable, and they have the best prices. Mr. Charles knows his stuff and is very honest and so friendly. The finance department is also very professional as well. In addition to Mr. Charles and the finance department, the service department is amazing. Those guys love what they do and take pride in their work.

Sc
Review №7

From start to finish these professionals got the job done and delivered on every promise! You want a golf cart, there is no better place in the Carolinas then here!

Mi
Review №8

Extreme major props to Stephanie. She walked me through the entire process and educated me on the best choice. Courtney was amazing and made sure the final inspection of our cart was top notch. Thank you quality golf carts for your impeccable customer service.

Lo
Review №9

Really nice people, and really great golf cart products. They spent the time to explain the differences between carts and features, and let us test drive a few different models; without making us feel pressured to buy. Once we purchased delivery was super fast and very affordable.

Ra
Review №10

After visiting quite a few shops in the Rock Hill and Charlotte we finally decided to purchase from Quality. We had a wonderful experience from sale to delivery. Bought a 2016 EZGO RXV that had yet to be assembled. Worked with Dennis and Charles to specify what I wanted (seats, roof, accessories, etc.) and was surprised by how reasonable the price was. Then delivered within the week (ordered Monday, delivered Friday). Lewis took the time to explain operation, battery care, and other items with us (and test drive) before leaving us with this excellent cart. Can not say enough good things about all the staff (Courtney too helped with financing).

mi
Review №11

I had been shopping for a golf cart for quite some time. I close friend of mind sent me by to see Charles and Im so glad I did. From four years of searching we found the perfect RXV for us and our budget. We got more for our money and quality at this place...just like the name says. Great folks to do business with and ALL the employees are super nice and eager to help you get exactly what you want. Great place...great cart...great price!!!

Pe
Review №12

Great place for getting a Golf Cart, this was our first time purchings a new one, Courtney Carter was excellent straight to the point gave us details about the cart, answered all questions, did all paper work, financing on spot, & wonderful custermer services. Difently recommend!

Su
Review №13

Wonderful experience! Lots of options for customization, knowledgeable staff, great prices, and no pressure shopping. Staff was friendly and helpful. 100% would recommend to anyone!

Fr
Review №14

Very friendly and knowledgeable representatives. Had excellent facilities and inventory of various categories of golf carts. I had seatbelts added and still had delivery the same day of purchase. Neighbours had purchased their carts from Quality Goof Carts which influenced my decision to go with Quality Golf Carts.

Ke
Review №15

Had a great experience buying a specific cart with specs required for our local course. They sourced a cart and customized it including painting to meet the needs. Delivery was fast and flawless. A great experience!!

Ma
Review №16

I purchased a $10k golf cart from QGC. Recently I ran into some issues unrelated to Quality Golf Carts quality, routine issue most likely but the customer service was horrible.The business mentality is take it or leave it.There is a lack of care for the customer or product post sale.When told that my golf cart could not be stored until time of maintenance I was told “there’s no room at the inn”. Special circumstance required me to find temporary storage for the cart while it is being fixed and the owner didn’t even seek to review if there was “space” before getting aggravated and telling me to take my business elsewhere.I’d encourage anyone to purchase a golf cart elsewhere. Service, and customer service matter post purchase.Update: 7/31/2021Charles (owner) called to “talk it out” so he didn’t have to respond to this post and advise where I was dishonest. I was not dishonest. This is an objective review of my experience.

K.
Review №17

Beautiful selection of fairly priced carts and motorized bikes. Knowledgeable and helpful.

Ja
Review №18

I am extremely pleased with how everyone at quality conducts business. I had been looking for a limo cart for a month or so after selling my 4 passenger cart. I found one at Quality that we liked and decide to purchase it. After getting the cart we had some issues the first few weeks. The guys made multiple trips to my house (not me to the shop) to work on the cart and ultimately ended picking it up to take it to their shop to diagnose and fix the problems. They have truly stood behind their product and I have already recommended many people go see them for any cart needs. We love the new cart from Quality.The other nice thing is that they dont act like they are the only cart dealership in town. I had visited another place in Charlotte and in both trips of looking had not even gotten so much as a hello how are you from the staff. I walked in, looked around, walked back out both times.

Ji
Review №19

Best selection of quality custom golf carts. Lets you customize your own if you want. Staff was amazing and so friendly. Really easy process. Best prices on both golf carts and trailers. Was well worth the 2-hour drive!!!

Pe
Review №20

Great people..easy to deal with..no games. I would highly recommend.

Th
Review №21

Sid and the whole team treated us like family. We were very indecisive and actually had to walk away and sleep on our decision. Sid was very understanding and worked with us to achieve the golf cart we wanted. He took the time to educate us on the various different carts and set ups. Settling wasnt an option for them or us. 5 Stars all the way! I would highly recommend you come by and see them before you purchase anything, anywhere else!

j
Review №22

This place is terrific! Amazing service from Courtney and the team! So excited for this Mothers Day gift!!! WHOOP!

Ma
Review №23

We recently purchased are golf cart from Quality golf carts of Rock Hill and are very pleased. The buying process was easy with no pressure sales, they delivered free and when they promised. Very happy with our golf cart. Tom & & Mary

Co
Review №24

Quality Golf Carts is amazing. They are professional, prompt and extremely helpful. My wife and I bought a golf cart and after a month we unfortunately had two bad tires. They picked up our cart replaced all four tires and returned the cart same day. All at no charge to us. If you are searching for a golf cart then stop. This is the place to go.

Jo
Review №25

Charles and the team and Quality Golf Carts made a Mothers Day Gift idea a reality! Our family visited the main location and went to the satellite location to view additional inventory. We were shown all of the carts and accessories, and given open, honest discussion on build versus buy.The question for us was how much cart do we buy now versus build and add on later. The Quality Golf Carts inventory allowed us to look at various stages of cart build up and Charles helped us decide which upgrades were the most economical now, versus the future.We felt well taken care of at Quality Golf Carts. Enjoying the shopping and purchase experience. The no hassle, no questions style warranty is also a big plus. I hope to never use it and our first two weeks with the cart has been wonderful, but nice to know Charles and the team are there standing behind their product.I highly recommend Quality Golf Carts for a premium experience and product at a not so premium price.Thank you Quality Golf Carts!The Axelrod Family

Sh
Review №26

This place blew my mind! I had very demanding orders for them with lots of fine details. They beat an offer from another place by $1500. They threw in extra just because they are so customer focused. They exceeded my expectations and I thank everyone there.

Tr
Review №27

I don’t normally write reviews, but my service here was amazing. Really good guys who truly have the customer’s best interest at heart. I love my new golf cart!! 🛺

Ni
Review №28

Ive used Quality over the years to service a 15 year old EZGO, and theyve always been on the spot with pickup, service, and delivery. The level of communication has always been above average. We recently decided to upgrade and buy a new cart. Dennis was a huge help, and patient while we made a decision. Cart was delivered quickly, and after a small cosmetic issue was found they immediately ordered a new part with no pushback. Highly recommended!

Me
Review №29

Easy and friendly to work with staff! Highly recommend them if you are in the market for a golf cart.

Za
Review №30

Overall they are a tad bit pricey but like everything in life you get what you pay for. Im very happy with their service and product. Thanks and Ill refer others.

mi
Review №31

The staff are very professional and knkw their stuff. My cart needs some TLC and they are fixing it and bringing it home. So sad to hear about Sid tho.

ru
Review №32

Absolutely the best golfcart company around and Courtney is the best

Mi
Review №33

Great service and extremely competitive - There is no reason to call anyone else.

Se
Review №34

Great experience with Quality Golf Carts! Sid was very knowledgeable about all the carts and options. He helped us make an informed decision on our new cart. Quick and easy process with same day delivery. Very happy with the purchase.

DI
Review №35

Had my sons golf cart for a week.He called to check on it the middle of the week.They told him Dont call us,we will call you.After a week,he went and picked it up.Still not fixed.Took it elsewhere and got it fixed.Rude customer service.

As
Review №36

Dennis was awesome! He helped me decide on my perfect “Barbie cart”. The process was simple and fast. Highly recommend quality golf carts in rock hill!!!!

Er
Review №37

My wife and I enjoyed our experience at Quality Golf Carts. The salesperson Sid Anthony was very helpful and knowledgeable. He showed us the features on at least 15 different carts and gave us time to explore, without being pushed to purchase. Once my wife and i decided on our cart both Sid and Charles worked with us on our trade in. They gave us very fair value and even worked with us on accessories. Sid personally delivered our new cart and picked up our trade in within 24 hours of the final purchase. We could not have had a more pleasant experience. If you are in the market for a great cart with no hassle, Quality Golf Carts is your place! I highly recommend them. Thanks Sid and Charles.

An
Review №38

They have a great selection, prompt service if you have an issue, and are eager to please.We have enjoyed our cart for over 2 years and always recommend Quality to our neighbors!

Di
Review №39

Inquired about new batteries for our golf cart. Good pricing & availability. Will be back to purchase them. Staff is very friendly & knowledgeable!

Ja
Review №40

These guys were amazing! Dennis was super nice and very knowledgeable in the cart world, and made the buying process very easy for us! I would definitely recommend that you buy from these guys if you are in the market for a cart. Don’t waste your time at the other dealers around town you will not be disappointed here!

Fr
Review №41

Great place very friendly

Ch
Review №42

Great experience dealing with Quality Golf Carts. very reasonable and honest prices. Awesome to deal with.

Li
Review №43

We bought our golf cart from Quality Golf Carts 1 1/2 years ago and absolutely love it. We use it all the time! We recently noticed one tire was wearing. We asked quality to take a look. They picked up the golf cart, went over it with a fine tooth comb and found the wheels a little out of line. They fixed it, returned it the next day, and the price was unbeatable!! I have recommended several friends and they have all been very happy with the service and quality of the golf carts. Its a great experience working with them!

Je
Review №44

The team at Quality Golf Carts offer the best sales and service I have found in the Carolina’s. The service shop was able to install my options to perfection in a 24 hour turn around. Because of them my family and I got to enjoy our cart, complete with stereo and led lights, on Halloween. Thank you so much.

Ky
Review №45

GREAT EXPERIENCE WITH GREAT PEOPLE!!!My wife and I worked with Mr. Charles and his team with the purchase of our golf cart. The experience was great. The golf cart is fairly priced and HIGH QUALITY! The golf cart came with an awesome warranty as well.We strongly recommend working with Quality Golf Carts!

Ch
Review №46

Charles and his team were extremely friendly and helpful in deciding which type of cart was right for my family. The cart was delivered to my house very quickly and was spotless. You wont be disappointed! Prices are great as well. Lots of inventory to choose from in early spring.

Bi
Review №47

Outstanding people. Will do business again and tell all my friends.

R
Review №48

Terrific customer service and very responsive. I bought a used golf cart there about a month ago. Recently there was a problem with the cart, I called and left a message and a short time later Sid called me back. They came and picked up the golf cart later that day, had it fixed and returned the following morning. Highly recommend Sid and the crew at Quality.

Ja
Review №49

You would think somewhere that sells a product that is purely for leisure, they would have better customer service. This guy could not have cared less that I’m interested in potentially trading in and purchasing.But it is in RockHill, I don’t know why I expected better customer service.

Ke
Review №50

Excellent service, knowledgable staff, and a hassle free buying experience.Everyone at Quality Golf Carts are top notch. The guys stayed open late to meet our purchasing needs, answered all of our questions, and walked us through the buying process from beginning to end. We will recommend Quality Golf Carts to all of our friends and family, and will trust them with all of our golf cart needs. We love our new golf cart!!!

Ha
Review №51

We had service work done to our golf cart and we were completely satisfied with both service and support.The team at Quality Golf Carts is professional, friendly, and efficient. The work that was down was above what we expected.We would highly recommend them!Thanks team Quality!

La
Review №52

This place does it Right! I bought a custom cart from them. Charles and Sid really got my vision and exceeded my expectations from matching my colors to design to quality. I went to about 6 golf cart shops before deciding. They all said they could custom however when I walked in and saw all the custom carts and they had even done a cart in the past with the color I wanted, I KNEW I WAS IN THE RIGHT SPOT! I would 100% recommend and not to mention, they are so nice and patient.

To
Review №53

Great people at Quality Golf Carts. I had a great experience buying my golf cart from them and would definitely recommend to everyone.

Ma
Review №54

Quality Golf Carts is great. They are prompt in answering any questions or concerns. If your cart ever needs serviced, they make repairs quickly and proficient. Wouldnt buy a cart from anyone else!

Bo
Review №55

Brand new so they were a little unorganized when I was there. In fact I think it was just a soft opening because they were doing a staff training day. I was just picking up some spare tires, but they seemed able to answer my questions and the carts on the lot seemed to be priced well.

To
Review №56

Great experience with staff!! Staff went out of their way to customize our new cart to my specifications. Very pleased with everything especially the rims and tires.

Co
Review №57

Great experience all around. They went above and beyond to help us, including staying open late and delivering on a Sunday! Thank you! We love our new golf cart!!

Ru
Review №58

Quality Golf Carts customer service is fantastic!!! They go above and beyond to help their customers even after the purchase has been made. I would highly recommend and buy from them again.Thanks Quality Golf Carts!!!

br
Review №59

Awesome cart! Awesome people. I had a cart that was too tall for my small garage and they let me bring it back and get another one. I went to king of carts first, and they couldnt compare to quality. A+++++++!!!

Sc
Review №60

Great expierence getting my first golf cart. The staff provided me good background information to base a decision on and they delivered quick. Thanks

to
Review №61

Wife and I decided to get the grandchildren a golf cart for Christmas. We found Quality on the internet, called and spoke with Charles. That Saturday we drove from Kannapolis to Rock Hill and met Charles.We found Charles to be very helpful, honest, and upfront. No gimmicks or dog and pony show, just honest with us. We found the cart we were looking for and bought it. It has been a big hit with the family and runs great. We hand an issue with a battery and later the charger. I called and they were replaced with no questions or run around. I strongly recommend Quality Golf Carts and Charles to anyone. They were great to work with and when I am in the market for another cart they will be my choice.

Ti
Review №62

A+ Service. Great Staff. Golf Cart Delivery for Convenience. I have and will continue to refer Quality Golf Carts. Thanks guys!

Ka
Review №63

Great experience overall. Would definitely recommend 👍🏻

Wi
Review №64

Very helpful as usual!

Ri
Review №65

Very friendly, very knowledgeable. Good for a prospective owner, because he will help you learn before you buy.

Ja
Review №66

The staff at quality golf carts were very helpful and are awesome to do business with!!

St
Review №67

Dennis and his team took great care of me, answered all my questions with no pressures to buy at all, and when I did, my cart was delivered within 3 hours of purchase. Thank you guys!

sh
Review №68

Great service and help. Friendly and knowledgeable

Ma
Review №69

I have never in my life experienced worse customer service than I did at Quality Golf Carts. We spent over $5, 000 on a nice used golf cart and added additions to it. When we purchased it we were given a battery charger that looked extreamly old but were told it was “refurbished” by them in house. Well after exactly 1 year It completely stopped working and now doesn’t charge. Keep in mind this is conviently after we had them test the power, of the then working charger, days before because our less than a year old golf cart was running extreamly slow. Possibly they broke it at that time but they had our golf cart so we didn’t discover the dead battery until a week later when we plugged it in. So, I ask them for a replacement since looking online a charger should last for minimum 5 years. Their answer was, “there is a 6 month warranty, you need to pay $125 for us to fix it.” Additionally, I was told they won’t do anything to help us and we need to pay up or shut up and tough luck. So essentially they are telling me that since they don’t know how to properly “refurbish” in the first place I now need to pay $125 and probably continue to do so every year in the future since that is how long their batteries last. They obviously don’t have quality repairs on these and my story is a perfect example of this. They were so incredibly rude and unsympathetic. I have never been treated this poorly especially after being a paid and loyal customer. I cannot stress enough that you should avoid this shady establishment.

Ch
Review №70

Went there today to buy a golf cart had cash in hand all I asked for them was to put it in the back of my truck to see if it will fit because I will be hauling the golf cart and a camper and if It did, I would purchase it and if it didnt I would not be able to. They swore that it will fit but refused to put it in the back of my truck until I purchased it. Meanwhile I was the only person there. Instead of looking at my truck trying to measure it themselves and do everything they can even though they couldnt put it the back it would have been appreciated. I then called the owner Charles to speak with him and he agreed with his staff and rudely told me have you ever heard of these two words...tape measure!! I have never been treated with such disrespect in my life as I am a grown man, and a paying customer. I then went to another undisclosed dealer and they happily loaded a golf cart into my truck before I bought it and I gave them cash right on the spot! Would recommend going anywhere else.

Br
Review №71

Great purchase experience. Had two very minor issues after the sale and they resolved immediately. Good people.

Ro
Review №72

Excellent people to do business with I am completely satisfied with my golf cart and would recommend them to any one buying a golf cart A plus business

Ma
Review №73

I went in to inquire about a golf cart for my 75 year old mother and the staff was very rude. When I asked if he ( salesman ) would come down off the price of a very used cart he said no. I told him that the only differance between the used one and a new refurbished one in his lot was 1000.00. He could not justify the differance. I asked him why, he said the price is set and there is no negotiating. He also said his business is like CarMax no negotiations. The man that I spoke with was partially balled with gray and heavy set. I asked if I had cash would the price be different he got mad. I then asked to speak to the owner which he said was the only person that could change the price he flat out refused and told me he was authorized to sell the golf carts and I didnt need to speak to the owner. I asked him why he was acting that way and he said it was people like me that make it difficult for him in so many words. He was very rude and i told him it was ashame that he acted that way cause he just lost a customer and I will never go back. Dont go here because the staff Is rude and extremely unprofessional! He also said I can leave and go somewhere else if I didnt like it. Very bad customer service.

Ho
Review №74

Great service

Ty
Review №75

I did not get a warm welcome here

Ke
Review №76

So many golf cars to choose from Prices range from 3000 to 10,000 believe it or not

Sc
Review №77

They took our vague requirements and delivered a custom golf cart better than we could have imagined. Great purchase experience.

Mi
Review №78

Shopped around from Gastonia to Rock Hill, Charlie gave the best product at the best price. Do your homework and youll agree and buy from Quality.

Da
Review №79

For service and price, you cant beat this place.

D
Review №80

Great service. Thumbs up.

Sc
Review №81

Excellent carts! Friendly staff!

Jo
Review №82

Very helpful

An
Review №83

Very poor customer service

da
Review №84

Kind

Information
100 Photos
84 Comments
4.5 Rating
  • Address:2587 Cherry Rd, Rock Hill, SC 29732, United States
  • Site:http://qualitygolfcartssc.com/
  • Phone:+1 888-562-2787
Categories
  • Golf cart dealer
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–3PM
  • Sunday:Closed
Service options
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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