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Big Lots
2349 Cherry Rd Ste 79, Rock Hill, SC 29732, United States
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Big Lots
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Lo
Review №1

Great selection of seasonal decor and beautiful home furnishings! Fall is in the air with pumpkins, leaves, ghosts and more! Living room Furniture by Broyhill is currently 20% off - great selection and price!Associates are friendly and helpful.

Ja
Review №2

Me and my husband went to big lots to find a couch, and there was this Amazing lady who helped us, I wish I could remember her name, but she put in every ounce of effort into helping us find a couch, Ive never had an experience with someone so dedicated and passionate about helping people. By far, the nicest person Ive ever met in my life, and the most helpful. After countless attempts of calling other big lots to see if they had the couches we liked, we ended up leaving because no one had anything in stock, but on our way out to our car, she comes outside and says that they did infact have one of the couches we liked! Thanks to the effort of that amazing woman, we no longer have to sit on the floor in our new apartment! Thank you so much for your help!

Su
Review №3

Good selection of items and nicely set up. Sorry to say they are slow to get you rung up. The store was nearly empty.and I waited 15 minutes behind a customer. One woman who I see all the time was working hard, while another stood there. Why have two people at register with one not doing anything? Manager: Improve the check out process because everything else about this store works. $$

Co
Review №4

Very poor experience. Went to purchase a bed and mattress combo found the perfect one went to look for a employee to assist not one could be found in the entire store. Went to the cashiers and the nice lady who was super busy used the radio to ask for assistance so I waited for 20 minutes and no one arrived. So I asked the lady politely again to call and she did but still no one. I went down the road to someone else and found the same combo for cheaper with significantly better customer service.

Ch
Review №5

Went here for the first time in quite awhile. I was pleasantly surprised when I first walked in and seen all the new changes that had been made. They have just about anything u will need and even sell furniture. Their prices are very good and I dont mind shopping here bc theyre not a greedy business who markes up the prices trying to make a buck.

BA
Review №6

Very helpful personal. Good deals.

Jo
Review №7

I got asked 5x if I wanted a big lots rewards card....I havent even been to big lots 5x my while life...wont be going back

Sc
Review №8

They did not seem interested in selling products. I came in to buy a hundred dollars worth of toys and some birthday candles and no one wanted to help me find anything on the list. That kid had a happy birthday only because I am very good at my job. One extra star for the cashier who found birthday candles. The African American female salesperson was rude, apathetic, incompetent and dishonest. I will take my considerable business elsewhere.

Cl
Review №9

They were out of everything we wanted. The store and the website. But the people are always helpful and friendly.

sm
Review №10

Not busy, very nice employees, great prices and I picked up a outdoor table in front of store by a nice employee. I do recommend this store.

Pa
Review №11

I needed an umbrella, and these guys have pretty decent ones. On top of that, the workers were friendly and told me exactly where to get them!

sh
Review №12

Love Big Lots more commonly known as Odd Lots. They usually have cool stuff but shells were looking there

Va
Review №13

This location is great, the only one in my area. The shelves are well stocked, store is clean, prices are competitive but the check-out process is lengthy. There is typically only one team member for the cash register. Even with the team member asking for assistance, that call goes unanswered. My concern is it will improve as we go towards the holidays.

Ga
Review №14

The layout of the store makes it hard to find the few items I want. For example, I want small containers and their selection of containers are spread out from near the toy section to the homes appliances aisle.Also, I dont know if it is due to the high demand of the holiday season, but a lot of aisles are unorganized and this also made it hard to find the items I want.Theyre couches are very comfy though.

ma
Review №15

My friend found a nice sofa at a good price. Employees there are nice and do not push you when your looking and deciding on what you want. Very happy!

Sa
Review №16

Used to really enjoy this store before they changed to compete with other stores.

Gi
Review №17

Ordered furniture through online, when delivered it was damaged.Manager Jamie was very much helpful in resolving the issue by providing a replacement item without any hassle.

St
Review №18

Great customer service. Great coupons. Great prices.

De
Review №19

What happened to dicounts? And FYI, their in the middle of restocking and were out of alot of items

Me
Review №20

Love the selection of home and seasonal decor and other housewares. Staff is very helpful and knowledgeable. I had an issue with the payment method for my online order and the cashier needed someone in management to help with the transaction. The gentleman who came to help knew exactly what to do and was very patient and kind.

Ja
Review №21

Great prices and selection. Staff is always ready to help!

Je
Review №22

They have a wide variety of home decor for very reasonable prices.

K
Review №23

Big Lots has changed! There is a furniture display in the center of the store and other household necessities throughout. They even had a candy lovers aisle with sugar daddys! 😄💕

Mi
Review №24

Poor selection no summer umbrellas no summer canopies very disappointedly. No summer pillows

Ja
Review №25

Nice stock throughout the store and super friendly associates.

Li
Review №26

The inventory was not impressive. I understand a store being so busy that they run out of stuff, perfectly normal. But it was just bad. And messyStuff was just everywhere. Me and my friend were bv the only people in the store, and the clerk was making it so obvious that she thought we might shoplift and followed us but acted like she wasnt. Anyways, the furniture they had was awesome. Thats the only positive. So many nice bedroom suits. I like Big Lots, growing up it was my mamaws favorite store so its kinda special to me in a weird way. But I wont go back to the rock hill one.

Ca
Review №27

It is clean, and well organized. It is a place where if you see something you like, get it. This store sells out of items quickly.

pa
Review №28

Yesterday was my first time @biglots!!!! Great merchandise selection, absolutely affordable and AMAZING CUSTOMER SERVICE specially Mrs. Annette at the register, she enrolled me as a preferred customer, was very enthusiastic about her job also a young girl next to her, I guess Kelly or Kenny (dont remember) definitely will comeback to the same location!

La
Review №29

Good prices and staff was awesome. If you havent, check out their furniture.

La
Review №30

Great store

Ka
Review №31

Found the item I was looking for along with a fair price!

Da
Review №32

Store is more than I assumed, shelves pretty bare but I think it due to after Christmas change over.Was seeking out a particular product but I couldnt find a price sticker, I wasnt about to go and find an associate so I left without purchasing anything.Must say that the prices in general are good, just need to have a couple of associates roaming the floor to assist customers, at least be a little more aware of what is going on around them.

Me
Review №33

Rock Hill Big Lots service was great. Cashier was friendly and made sure I was taken care of. Considering what were going through currently, service was A plus thanks for all you do

KA
Review №34

Didnt find what I was looking for but they had a lot of nice items at some reasonable prices.

Ja
Review №35

My go-to big lots. It has everything!

Sa
Review №36

All Christmas merchandise was sold out so early.

An
Review №37

Great place to shop. Prices here are unbeatable. I save a lot of money coming to this store. Huge selection of items to choose from. They offer progressive leasing as well if needed. Definitely check the place out. You will be surprised what they got in store for you.

Al
Review №38

Great service in the furniture dept!

Va
Review №39

Like the way they changed up the check out, the flow is much better.

Ka
Review №40

Very clean - good sales. Like the change for B L.

ja
Review №41

I love shopping there 😍😁, you can make in side of your home look awesome, as well as the out side for cheap

ch
Review №42

Tiara, you are the best customer service associate I have ever encountered. We might not have come back if it wasnt for you. Thank you so much for all your help and I truly appreciate your radiant kindness and helpful knowledge. You made our furniture purchasing experience truly delightful, rather than the usual stress that comes with furnishing a home. Thank you so much Tiara W!

ju
Review №43

Good place, got everything we went for.

Ta
Review №44

Clean, well organized, lots of options.

Mr
Review №45

This store has recently been remodeled and I have truly enjoyed shopping here! You can find fun snacks, everyday needs, tech essentials, seasonal decor & cute home decor and the prices are fabulous! Really cute furniture too!!! The staff at this location are very helpful & kind! Love our Rock Hill Big Lots!!!!!!

Da
Review №46

Huge selection, beautifully displayed. Very friendly . Dave (the manager) was extremely knowledgeable and helpful working with me on my purchase of several large tick items. All the associates were pleasant and professional too. I love shopping here.

To
Review №47

Really loved the prices! Great place to get someone a gift that they will like! Strongly reccomend!

no
Review №48

You can find some CRAZY deals here. You would be surprised what food items will show up here. This is not at the top of my list of places to shop but I have never had a bad experience browsing through this place.

Ki
Review №49

This is my GO TO store when Im looking for home decor. They always have trendy pieces at affordable prices. The store is very well maintained and clean. They also sell furniture at a good low price.

Ri
Review №50

They are a little to high

Ke
Review №51

Excellent shopping experience. Recently remodeled... Nice wide open feeling. The store is so clean and organized! Its like walking into a brand new store.

Lo
Review №52

Found what we were looking for. Checkout was slow. I think they were having trouble with the registers.

Ri
Review №53

Check out their furniture and recliners. Youll be glad you did.

Bi
Review №54

I went in here and the deals blew my mind. I got to refurbish my room at a very cheap price. When I got to the register I advised the lady I had never been in here. She was soo nice and let me know of upcoming events and all.

B
Review №55

If you’re interested in applying to work for this Big Lots... just Don’t. After several attempts to check on my application and taking their grueling 1 hour+ “personality assessment” which is part of their application process the store manager finally just told me that “they cut his hours, so some employees are probably going to be mad and quit” (how professional, huh?)Really? All that for a job at Big Lots? It was to help supplement my income and I’m probably overqualified anyway.If dish detergent or snacks is all you need I suppose this (or Walmart) would be your place just don’t waste your time applying for employment.

Ha
Review №56

Staff was friendly and helpful. We bought a mattress and box springs, and they ensured it was tied down well before we left!

Ca
Review №57

Love the new look. I havent been here in awhile. I bought more than I went in for. Will be going back to buy some furniture. Great idea Big Lots.

B.
Review №58

This was a clean and organized

ti
Review №59

I knew they were remodeling the store, but I was really surprised when I saw it.... Looks great, clean and much more attractive looking.We went in to get some patio chairs and they were right on the ball with giving us a hand and very friendly, but not pushy. Will enjoy shopping there in the future.... 🤗🤗

Br
Review №60

Pretty big and has a lot of sales and discounted items.

Na
Review №61

Smaller than many but did not disappoint in the food aisles which is one of mine primary reasons for visiting.

ju
Review №62

They have cleaned and rearranged the store around. You have to take your time and look through the entire store. The Christmas selection was huge and reasonably priced. I caught a 50% off decorations before Christmas and that was sweet!

Da
Review №63

Whats there to say, typical Big Lots.

Ca
Review №64

Clean. Good deals. Spacious parking lot. Like their food deals.

Al
Review №65

Great exciting place to shop with unique cool finds!

Va
Review №66

Ive loved shopping at Big Lots. You never know what great things youll find. I dont care for the remodeled stores. They are huge with less stock. There are still some finds, but the emphasis seems to be furniture now more thsn anything else.

To
Review №67

I shop at the store for supplies and props for my YouTube channel to demonstrate Lifestyle Changes using discount stores such as Big Lots proud to say I have over 15,000 followers....I purchased extra supplies and I return them which receipt doing the timeline required because my bank changed my card which I purchased with debit using a pin the assistant manager could not put the money back on the card nor give me cash because it was over $100 instead of being smart enough to do separate transactions from a customer with receipts in his hand within 14 days totaling over $3,500 he decides to give me a hard time talk trash told me I could go somewhere else and that I will be back to chop with them.....WTHI called customer service had a awesome experience was told that the district manager would call me back within 48 hours its 2 weeks and I havent heard from them so this is a service you expect me to accept it is acceptable for the assistant manager to insult a customer when right across the parking lot and theres a Kmart with a 50% Banner have we lost all our common sense or do you think during the days of eBay and Amazon I have to do business with you and at the district manager if your life is so busy that you cant return a customer service call maybe you need to rethink your career because without us you dont get paid or did you forget that... Some of us would demand clean organize stores we will demand that will be treated with respect I work hard for every dime I earn I choose to shop at your store now would choose to use someone else my next segments will be on or customer service this will be a perfect example I would love to share the audio and video of the entire encounter

Bu
Review №68

Great prices

Ch
Review №69

Just came from the Rock Hill location to buy a bed frame for our daughter and the entire staff acted like they were completely miserable. They walked the furniture out to the fire lane, left the items and walked away. No assistance in the car, no thanks have a great day. Nothing. Just left. Totally opposite of the South Blvd location where everyone was beyond amazing in their customer service skills.

Ga
Review №70

Recently renovated Big Lots, nice updates. Its big lots good deals if your willing to look. Great place to get mattress.

Ho
Review №71

Had what we went after.

Jo
Review №72

Not to busy seems social distancing is in place with employees wearing masks

Co
Review №73

I enjiy shopping at Big Lots.

Th
Review №74

Drove 50 miles to purchase an item that an employee said that they had in stocks. When I arrived product was not in stock and the management did not care that I had driven 50 miles to purchase. Never tried to make it right.

Ro
Review №75

Big Lots its a nice place to shop at they have a variety of things to buy there from furniture to garden furniture some grocery items cleaning supplies Etc and most things are not overpriced their their prices are pretty good.

Mi
Review №76

Clean and quick.

In
Review №77

Had what I needed and then some😄

Ma
Review №78

Bought a couch and we love it

Me
Review №79

Its an okay place to shop this stuff is not friendly at all. I definitely try to avoid shopping here at all possible. And their prices have gone up dramatically.

J
Review №80

Typical Big Lots. Courteous staff. Clean store. Variety of items in stock.

So
Review №81

So many good items. Food, toiletries, home decor...the lists go on and on. Great this time of year for seasonal items...really cute this year.

Ja
Review №82

Very much has changed from years ago the store lay out is beautiful and most of all they still have great prices

Te
Review №83

Lots of bare shelves and a bit pricey

Fr
Review №84

Great Buy for items you see in your local grocery store and love that they have updated the inside of store very easy to shop around the store

Do
Review №85

Good buys, were sold out of sheets on second day.

Br
Review №86

Big lots has been remodeled and has nice looking furniture and outdoor items. We found organic baby items we love in there for a great price!!!

De
Review №87

Big Lots doesnt have that many items I like, but when they do the prices are usually awesome.

Ke
Review №88

Love the prices

Ma
Review №89

Beautiful new layout and awesome home stuff to choose from. Very nice place to shop now.

Li
Review №90

The store was a bit messy, but its still a nice store.

Ju
Review №91

I find a lot of bargains here. Unruly children. One little girl was allowed to push a cart about the store alone. She ran into my foot. I never did see her parent attempt to control her. The cashier was very friendly.

Sh
Review №92

Big Lots has remodeled!!! The store is looking good. As always, friendly staff and great prices. 😁

Ob
Review №93

Honestly it deserves 0 stars... I hate going to this big lots. The staff are never in a good mood, they only ever have one cashier and shes usually new bc everyone else seems to quit within a few months. Management is rude. The aisles are always a mess and you can tell they dont do a proper recovery of them. They will only pull about 2 cans up towards the front and nothing is properly priced... I hate this place. I will never shop there again!!!

Je
Review №94

They had what I needed this time! Well one of 3 isnt bad, right? Ugh, the new management has destroyed this place.

Gr
Review №95

Love this store, the associates are friendly and helpful. Clean store and pleasant atmosphere.

Gl
Review №96

Newly renovated, I really like the look of the store, neatly arranged and good prices on popular items

Di
Review №97

Shopped Big Lots on South Blvd, clean store, lots more inventory that Rock Hill store. I was mildly impressed

Mi
Review №98

Overall this place is good although I have bought some furniture from this place that wasnt the greatest it what is the recliner

Jo
Review №99

Like the old store set ups better..clean and comparable prices to other big box stores

Je
Review №100

They had a good selection and good prices. Nothing fancy or very high-quality, but that is not what the store is about. Checkout was efficient.They have quite a wide variety of products from furniture 2 groceries. They had more furniture than what I see in Walmart. There were complete bedroom sets on display.They have Toys, houseware items, and pretty much whatever you would find at a Walmart but on a smaller scale. Some Electronics, but not as many as Walmart. They dont have a lot of clothing.

Information
100 Photos
100 Comments
4.2 Rating
  • Address:2349 Cherry Rd Ste 79, Rock Hill, SC 29732, United States
  • Site:https://local.biglots.com/sc/rock-hill/1961?utm_source=google&utm_medium=distrib&utm_campaign=google-distrib
  • Phone:+1 803-329-2661
Categories
  • Discount store
  • Furniture store
  • Grocery store
Working hours
  • Monday:8AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:8AM–10PM
  • Thursday:8AM–10PM
  • Friday:8AM–10PM
  • Saturday:9AM–10PM
  • Sunday:8AM–10PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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