The lady that waited on me was very courteous, friendly, helpful, and eager to help me out. Thank You.

Very good place when needing stuff

Clean store, organized inventory, friendly, knowledgeable staff

Been shopping at this specific store for years and I have 0 complaints. They always have what I need and if it isnt in-store they can order it and get it there pretty quickly. The employees have been friendly and full of knowledge. They help you and do not belittle you if you dont know something about your vehicle(s). They can find out why your check engine light is on, why your battery isnt charging or if you need a new one, and other free services. There is tool rental and they will take your old, recycable automobile oil. Autozone has great warranties on their products, too.

Great friendly helpful staff

The lady that was working today was very rude and disrespectful. Like she was trying to push us out as fast as possible.

Good people if you get the right ones

Some of the people that work here have been around almost as long as the store. They seem to like what they do and are always willing to help you figure out a solution to your problem. That kind of service goes a long way these days.

David was amazing. He went out of his way to help me. He was so patient and kind.

Got the parts you need

I have been at many Autozone locations. This is best! All employees are great, happy to help you, and most important they do take the time to fully advice you and get you the parts you need. There is no rushing, they really make feel that they really care. Thanks Autozone for training your employees to be the best,

Very helpful customers service will stop again, I had stopped at Lodge a week ago and they didnt even ask if I needed help. The salesperson at AutoZone was very attentive to what I needed to buy for the car.

They will say they have a part on hand you get there oh Im sorry we dont have that part gets old

On my way to see my father on fathers day, someone told me that I had abrake light off.I stopped by Autozone in Rock Falls. Noel changed my light bulb without any hesitation, he also recomended light bulb greaseto avoid overheat and premature burning out of the light buld. Thanks Autozone Rock Falls.

They will help you get what you need dfor your vehicle .

Went in for a fuel line for a lawnmower which is a rubber hose. The lady at the counter came out with a long metal one like a gas line hose. Pretty sure if I as sked for nails she wouldve brought screws.

Have shopped here many times. Mainly good experience with staff. Not so great with parts, but thats not what a review of this store should be about.On this trip, I needed a splitter for the cigarette plug on my car to run all the electronics for my trip to Lexington. Staff member greeted me at the door, and walked me over to the section I needed. Offered to help me choose, but I prefer to make my choices alone.On the way out, I asked if they had a binder clip I could have. Without hesitation, they went in the back and grabbed one. Free of charge, and with a smile. Things like that go a long way with me. (FYI, I used the clip to hold the wire for my GPS up so its not hanging down in front of my dash)

Youll always get the right parts and the correct advice to get the job done right the first time

They are always happy to help me.

The lack of knowledge is beyond AMAZING!!

Auto parts at reasonable prices and the staff will even come out and change your wiper blades for free.

Dave thanks for ur help with my moms headlight

A woman alone and knows young men two of them went out of their way to help make sure my car was okay to drive to Iowa wonderful!!!!!

I got oil and an oil filter. It was difficult to find the oil filter they told me but I ended up getting everything I needed

Clean, polite. Helpful.

These Guys n Gals are very helpful from putting on a wiper blade for you or plugging in your car to tell you what the heck is wrong with it....Keep up the Great Work Auto Zone of Rock Falls IL. You All are Awesome!! A Repeat Happy Customer!!

Great service! They replaced my car batterie. Quick friendly service.

Great help! The gentleman found my vehicle make/model and got what I needed quickly! Saved over $30!!!

Always great! Great staff!

Was fast at helping me and getting what I needed for a new battery. But I am disappointed because they would not put the new battery in my car because it was to cold it is your job to do so no matter how cold it is

Sold me and installed a battery dated 10/17 .When i got it september of this year aka 9/18. Now having issues with it constantly needing a jumpstart. Battery will be going back for warranty. They better give me a new battery free of charge since it has Only been in service since 9/18. Isnt my alternator or starter since both are brand new and never dies on me while its running and driving down the road.

Usually help me out with fair accuracy. Most employees are knowledgable

Free diagnostic tests are so helpful!

Very helpful!!

Just looking.

Customer service was great. Had the parts I needed.

I have done business with countless autoparts stores and other vendors.Yesterday evening I stopped in with my 2 young daughters! Christine saw that I had my hands full and went above and beyond to assist our Family!Christine and her Associate have really topped the list for Professional Customer Service!I strongly recommend Shopping at this Autozone for parts first!Professional Customer Service needs to be rewarded to keep it going!

Always helpful and have ed loaner tools lil better than the last crew

Jeremy was very polite and helpful.

One thing I can say is, AutoZone is better than ORileys...

Always helpful fast & efficient.

There is nothing wrong with living a few doors away from a Auto store

I have always been able to find what I needed there

Great low prices and great staff

Very helpful staff and everyone is so friendly.

Got the part I need Im ok still need more part but that ok

Great parts and friendly staff, will definitely be going here from now own.

Could use more friendly looking faces

Great place to go for parts fast service just double check your parts sometimes they are wrong. But over all opened all the time and they tools you can rent from them as well.

Helpful staff they had the parts I needed IN STORE plus they were a few bucks cheaper

Good place but lil to high

The staff at AutoZone in Rock Falls are always top-notch and knowledgeable

Knowledgeable staff, fast service and good parts at a decent price

The best Autoparts

Always have the stuff in stock

Very polite and good service!!!!

Informational

Usually has what I need or can get it next day. Very friendly parts guys.

All the parts youll ever need.. Lol

I shop Auto Zone before any of the other auto parts stores because they have the parts Im looking for when I need them.

There when you need them.

Always very helpful and friendly

The employees there know what youre looking for and know what alternative parts work.

Fast service

Great customer service

Sorry I cant give a better rating but the person who helped us was not the brightest bulb in the box.

Employees helpful

Always have a great time

Great guys!!Very helpful!😁

The business its about right just some times you dont get the right person behind the counter other than that its great

Friendly educated service

No body to help change a light bulb in the car. I went to this store because they have offered to he is p with bulbs any other time. Very disappointed

Very helpful staff

Staff isnt always as knowledgeable as they should be

I will never get parts from auto zone again they are junk and do not stand behind what they sell so I will be going to OReilly to get my parts

Helpful and friendly

Still gets the wrong parts

It was great

Not that good

Will return.

You always find everything that is necessary for your cars