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Good Feet Store Rochester
300 Hylan Dr, Rochester, NY 14623, United States
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Good Feet Store Rochester
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Br
Review №1

My experience at the Good Feet Store was easily one of the best customer service experiences Ive had in the last decade. Darlene helped me and was incredible. She was extremely thorough and explained everything very well throughout the test fit and walk. Above all, she seemed like she genuinely cared. Ill be recommending the Good Feet Store to all of my family and friends who need help!

Ke
Review №2

This was my 1st time in the store. This was a great experience! Very kind and very helpful. They understood my problem and gave me solutions. Its only a fee days in but I feel like they are already helping!

Kr
Review №3

Darlene, the store manager was amazing. My son and I each came in today with ankle, hip and knee pain related to our feet. When we got fitted for our orthotics and inserts it was like a miracle! My son who is 21 couldn’t believe it! He noticed a difference immediately. His ankles felt better and his back didn’t hurt and he felt like he was standing straighter. The balance challenge before and after was amazing. I would not have believed it if I hadn’t seen it with my own eyes. I regret that I didn’t even know to bring him here when he was younger. He is a multi-sport athlete and it would’ve been so helpful to have done this years ago. It IS a financial investment but what better investment to make than your own health? And all the problems you’re saving yourself from down the road… we are so happy we made the trip today. Thank you Darlene!

Ri
Review №4

I got fitted today and Darlene was really nice and helpful. The inserts she offered were very comfortable, but the prices they charge are way too high ($1,000+) for a set of 3 arch support inserts. Seeing a podiatrist to make custom inserts will almost certainly be cheaper and more effective for most people.

Be
Review №5

Just purchased my inserts yesterday & so far, they seem to be helping. I do lots of walking on a daily basis. I wore them for a 45 minute walk today & experienced no problems. I am also wearing the relaxers in my slippers & they are comfortable & keep my foor from.sliding forward.My experience at the store was very positive. Darlene was very informative & helpful. The cost was intimidating but hopefully they will improve my walking comfort.Beverlyt

Ch
Review №6

I made my purchase on Tuesday. Over the last two days I have seen drastic improvement! My feet are not in any pain and I can actually walk farther distances with less pain and burning in my legs and feet. The best purchase Ive ever made regardless of price!

Al
Review №7

The system I have is incredible! Shocked at the balance test…Darlene got everything sized so perfectly, I have no more heel pain!

Ri
Review №8

Darlene was extremely knowledgeable and helpful.I just completed my initial 16 days and my feet feel remarkably better I look forward to continuing the good feet program

S
Review №9

Terrible customer service. Multiple fittings and nothing worked. Won’t give me money back and the corporate office was quite condescending when I contacted them.The inserts made my back and hip pain much worse and the salesperson was quite rude when I came back in for additional fittings to solve the problem.At $1100 for a set of three arch supports, they should be polite and helpful at the very least. Also, I agree with the other reviewer who said you could probably get custom-fitted arch supports through a licensed podiatrist, have a better experience, and pay much less, especially since insurance doesn’t cover what this company sells.

MA
Review №10

Having purchased orthotics from other retailers in the past that did not relieve my pain I was hesitant to go to The Good Feet Store and try again. However on my daughters insistence I decided to schedule an appointment with her and try out their products. We both were fitted for the 4 step system and were very pleased with them. The process was a pleasant experience with very helpful staff that explained everything thoroughly and answered all questions. They listened to us and asked questions to address our personal needs. They were also very helpful in assisting with financial concerns so we were able to purchase the orthotics. I can honestly say I have purchased and tried several products elsewhere including expensive shoes, inserts and orthotics that gave no improvement but the 4 step system at The Good Feet Store provided relief immediately and noticable improvement in my balance and the pain is greatly reduced with use. So happy I went and received products to fit my feet and address my personal needs. Many thanks to very courteous and helpful staff at the Rochester location in making my purchase beneficial by making sure I was getting the right fit and product for me.

Te
Review №11

My experience was wonderful ! Julie helped me find what I really needed .I am enjoying the arch supports and I have no more pain. Thank you Julie for helping me return to all the things that I love to do !

Ed
Review №12

When I did my walk around the store, the shoes were comfortable. However, after wearing them for a couple of weeks, the shoes developed hard spots on the inside that made them almost impossible to wear for any length of time. It has been determined by store management that I must have purchased a defective pair and Ive been offered the opportunity to bring them back to the store for a refund. Thats very good customer service.

Ri
Review №13

Was very happy with the test fit of the arch’s. I have worn them for a full week and so far they are great. A little adjustment time . But I am happy so far.

ro
Review №14

I have been pleased so far with my (3) part arch support system. I noticed an immediate positive impact using as directed. While it has only been a week or so, I have tried many partial fixes over 15 years, this may be the ticket. The staff was attentive to my needs and clearly know their product. The system is pricey, that said if you have foot issues you know how important it is to get them under control . I am optimistic that this will work for me. This company is worth a look.

Mi
Review №15

Your salesman touched base on alot of concerns I had and was thorough and professional.

Ma
Review №16

The shoe supports are amazing. My legs arent sore and my feet dont hurt.

Na
Review №17

I must admit it was a bit expensive but my feet much better. I am still getting used to the inserts. The salesperson- Darlene was great!

Je
Review №18

This store had changed my life. I am on me feet all day and the good feet store has saved me.

G
Review №19

Darlene is very personable and knowledgeable. A pleasant experience.

Br
Review №20

For years I have had back and knee issues, and it has seemed over the past 5-6 yrs it has gotten worse and effecting my capabilities of taking casual walks. I was diagnosed three yrs ago with diabetes, I started to make an effort in walking for exercise to help beat the disease along with watching what I eat. But even walking became unbearable, extreme pain in my back and would immediately tighten right up causing me to hunch over later after my walks. Plus with extremely soar feet it would become to much and not make me want to exercise. I would have to stop it seems almost every 2/10 of a mile, due to the pain. This year finally came to the forefront and I made the decision to stop in to Rochester Good Feet Store in July. A very easy going experience, great customer service, and they explained their process to find individual solutions to my needs. They recommend the full set of arches. I can say within just the first few seconds I felt relief with pain in my feet with just the first arch in (maintenance arch support). Since July I now am able to take multiple walks a day without any pain, even my wife can’t get over how I can walk now without all the complaints. Even my knee pains have dwindled to almost nothing. This was well worth the expense, best decision I have made in years. I highly recommend Rochester Good Feet Store to help meet any of your back, knees, and feet store..

St
Review №21

I have heard some very good things about this store from a friend who recently had a good experience, so I decided to stop on in. Boy am I glad I did! I met with Darlene who immediately greeted me with a smile and was very attentive to my needs. She took ink blots of my feet by having me step on a piece of paper to find out what type of foot arch I was. She told me what I needed to do and gave me the arch supports for my situation. Let me tell you... WHAT A RELIEF especially in my back! I’m glad I listened to my friend and gave them a try. Thank you!!

Ke
Review №22

Staff was pleasant and provided a lot of information about their product. I thought the price was a little extreme but if it gets rid of my plantar Fasciitis and I can be on my feet a good part of the day without pain, it will be worth it. BTW, I’ve been to a podiatrist and got orthotics prior to going to Good Feet. The orthotics didn’t help that much. Keeping my fingers crossed.

Ja
Review №23

Received great personel attention, information and fittings. Pleasant experience with a professional staff.

Mi
Review №24

Its was positiveVery pricey and many reviews are neg but i get it price wise is crazyBuy i needed the relief and hopefully this will help

Jo
Review №25

I had an excellent experience with Darlene. I was able to make an appointment online that was very convenient for my schedule. I was greeted & taken care of immediately. Darlene was friendly, courteous and knowledgeable. She took the time to talk about the concerns and symptoms I was experiencing. She then did a thorough evaluation and made recommendations. I’m on my 4th of “retraining” my feet and I’m so pleased at the early results. My feet are happy at the end of the day. Something I haven’t experienced in several years! As a nurse, I’m on my feet all day. Thanks, Darlene and The Good Feet Store!

De
Review №26

I purchased arch supports from The Good Feet Store on April 3rd 2021! My legs, ankles, and shins were in pain! I have been wearing my arches for four days and already the pain is gone! I would have paid anything to be rid of my pain! Well worth the cost!

La
Review №27

Julie and Darlene were immensely helpful!!!! Ive had my inserts for 12 years. The commercials are true, you will walk out of the store pain free. After starting a new job, on my feet for 9 hours walking on concrete, my feet, legs, knees were sore!! But not knowing the reason for the pain, thinking it was because of the concrete, I visited the Good Feet store to start. Julie explained that my original inserts had flattened. We replaced them and added cushions and Ive noticed a definite difference in my entire body. If youve got foot or body issues, give them a try!! Of course, check with your doctor first.

Ly
Review №28

15+ years ago, a friend sent me to the Good Feet Store and they were the first ones to actually fix my feet problems! I was delighted! Now, many many years later, I realized that my inserts were looking a little flatter than when I purchased them so I went back and bought a new pair. In addition to the new pair, they gave me a FREE second pair to replace the ones that had finally gotten a little flat! FREE!! Lifetime guarantee really means just that with them! Plus the sales person couldnt have been nicer. I send everyone there that I know with foot or back problems. The ads are not just hype!

El
Review №29

I am so happy 😁 I finally arrived to take care of me! I can see my ankles after just two weeks! Thank you.

Jo
Review №30

Darlene has great customer service and really knows her stuff. If you want someone to be educated in their conversation and have a caring heart ask for her!

Am
Review №31

The staff is very helpful and the product has been great. The price is high but when you consider that they are covered for life then it makes the cost better. We used FSA/HSA for my set so that I was very helpful as I do not have that kind of money just laying around. I have definitely have less knee and foot pain. Recently, I bought a few extra cushions. I would recommend getting some extra up front so that you just have to switch out the inserts and not the cushions. Im giving them a 4 out 5 for cost and lack of communication when the pandemic hit. I was in the middle of my 3 months and they just stopped calling me to check in on my progress with my inserts. I was not asked to come back in for a check in my feet. Im glad that my inserts seem to work well for me and that I did not feel the need to swap them out. I would recommend them overall. I have been happy with the product.

Wa
Review №32

All I can say is awesome. Friendly staff and knowledgable. Great experience so far.

Kr
Review №33

Great customer service and product works well to correct plantar fasciitis...already feeling less pain 3 days into using the orthodic insert system.

Ki
Review №34

Rich is very knowledgeable, and has a good sense of humor! He did really well with understanding what was going on with my feet and ankles and knew exactly what I needed. Ive been wearing my inserts for a couple weeks now and they have done wonders!My husband would have to rub my achy feet every night and work the knots out of the arches. He says its amazing how they are gone now. (Although I havent completely let him off the hook of rubbing my feet! 😂) So happy we finally made the trip to The Good Feet Store and now I KNOW what everyone raves about! Thank you! 👌 🦶

Sp
Review №35

Ever since being injured on my right calf muscle, needed a solution to continue walking as I heal for next couple of weeks. My doctor suggested Good feet because theyll help alleviate the heel spurs Ive been getting. Quite amazing after just two days with still discomfort but not excruciating pain. And great to know I can talk with them for any adjustments needed. Though expensive its well worth my continued health of my feet and posture.

Ed
Review №36

Great experience! Darlene was very accommodating and knowledgeableWill definitely use them again

Bo
Review №37

I had an amazing time at Good Feet! Darleen made it so easy. I wasn’t sure if the whole idea would work but it certainly did. No one can believe how well I walk now and the inserts are so comfortable. I wouldn’t be without them!

MC
Review №38

Ive been using the orthotics for years. I got them back in high school because Ive been having problems in sports with shin splints throughout the season. After using them i no longer had to experience the pain anymore and my performance was even increased as I went off to sectionals for my team in track. I use them everyday for work now as I stand all day at my job, and expect to use them for the rest of my life.

Wa
Review №39

Good experience, Friendly people and very helpful.

Be
Review №40

The pain was terrible! It will take time for 100% relief but after 2 days- my feet feel less pain! I can tell it’s working! WORTH EVERY PENNY!I was treated very well at the store, too! Great experience all the way around.

De
Review №41

Were farmers and on our feet for 12-14 hours every day. We stopped in because my husband had purchased several pairs of insoles and work boots trying to alleviate his non-stop foot pain. Julie listened, advised, and helped us decide to get the inserts for both my husband and me. I was having what I thought was livable pain but what a difference for BOTH OF US. The commercials featuring customers who said Good Feet changed their lives arent hokey or untrue - this is a product that works. Not only have we eliminated our foot pain, but our knees and hips dont ache nearly as much after a long day of physical work. The truest test for me was having to walk literally miles at a three day horse show and realizing at the end of the second day that I wasnt hobbling around in pain. The product isnt cheap, Ill grant you that. However, we cant put a price on comfort. Were both 58 years old and the inserts were well worth the cost. Julie was knowledgeable and personable, and showed concern. No high pressure tactics. Thanks!

Ev
Review №42

My feet were stiff and I couldnt wiggle my toes. Darlene watched me walk in from the parking lot and knew just what to do. I got the 3part system and in 2 days had no pain, could wiggle my toes and no longer needed my cane, which I was using for bad knees. Darlene explained everything in detail.

Ka
Review №43

Very professional helpful and friendly! product is pricey but worth it; my foot tendinitis improved within days. kind of amazing lol

Ka
Review №44

Great experience! Great job explaining the entire system and I was able to walk out of the store with my new supports. One day later and I am already feeling better.

Li
Review №45

Darlene was very knowledgeable and I really felt she cared and wanted to help me to become pain-free in my feet

Do
Review №46

They improved my quality of life with the inserts! I was having foot pain (working on my feet all day) and it was impairing my ability to do my job. The customer service was terrific and I highly recommend Good Feet Store!

Jo
Review №47

Excellent service by Georgina Patino. Thank you

Mi
Review №48

Today, I met with Jeff, the manager. He was very helpful. I have been using my inserts for over 10 years. I got 90% pain relief in a few days and complete relief within a week. I am a nurse and on my feet much of my shift. Thank you Jeff and Good Feet!😊Michael Arena from Rochester, NY

To
Review №49

The gentleman @the fort Myers story was very nice and explained everything to me and it WORKS tremendously good. THANK YOU SO VERRY MUCH !! SINCERELY YOURS THOMAS WITTKOFSKI .

Va
Review №50

Amazing service and wonderfully fun and helpful people 😊

ja
Review №51

I found the staff to be helpful and friendly. Darlene was great. Very knowledgeable and careful to make sure my feet were happy. I have already recommended this place to my friends and family. It’s only been two weeks and my feet and knees feel great.

Je
Review №52

I had a very positive experience at Good Feet. There was no hard-sell, my questions were answered thoroughly, and I left with inserts that fell fantastic on my feet (and my knees and hips feel better too!) - well worth the $$.

Mi
Review №53

I have always had a good experience with the Good Feet Store, especially when I come to the Henrietta location. Great product! Great service! Jeff who is the store manager went above and beyond to make sure after all these years I had the correct size.I recommend the Good Feet Store to everyone.

Su
Review №54

Thank you so much Julie, for your help getting my feet happy!!!! 😃🐴Will highly recommend!

ĆE
Review №55

Rich and the good feet store have been beyond helpful. I was having real bad Planter Fasciitis and after just over a week with my inserts, my body is already feeling a lot better from the bottom up. I am super thankful for their knowledge and help. Rich was very informative

He
Review №56

Let me tell you how amazing my feet feel, thanks to Good Feet in Henrietta, Ny. It took less than 30 minutes to get fitted and I walked out with everything I needed to feel incredible. In just 6 weeks I have no pain and I have my life back on track. Thank you Darlene for helping me get my walking feet back in motion.

Ta
Review №57

Very knowledgeable, pleasant and understanding. Rich took the time to help me understand my condition with my feet. I feel almost like a new woman. Thank you Good Feet Store...

Je
Review №58

They took my pain serious and helped me quickly and effectively.

To
Review №59

I came in with very painful feet in 2008 and saw Darlene She was very helpful because I could barely walk. My feet felt better right away. Now I am walking 3 hrs plus a day without pain and have recommend Good Feet to friends, family.

Di
Review №60

I have had a bad back since I was 19, and a sore hip for over 10 years. In the past I went to the Podiatrist, and had inserts made, but never had good results. I finally went to The Good Feet Store after the Covid virus had diminished enough to go. Jeffery walked me through the process. I know it is an investment, but after taking care of my parents for years, I decided to finally do something for myself! So far, so good. Thank you!

Ma
Review №61

I dont know why I waited so long to come here?!As soon as I walked in Darlene helped me. She understood my pain and knew exactly how to make my pain go away. She showed me why I had this pain. She educated me on taking care of my feet through their product. I was so Glad to have met Darlene. She proved to me that The Good Feet Store stand by their product. Worth every penny. Thank You Darlene.

Ch
Review №62

Yes I watch the Good Feet store commercials and take it for what it’s worth, until today. I took my 89 year old mother to the Good feet store today and we were greeted very friendly! I explained to Rich, the young man who took care of us, my moms constant pain in her back, shoulders and knees. He was extremely attentive to us both! Well, when he brought out the inserts for my mom to try, when she stood up she “stood straight” which I haven’t seen in a very long time!!! When she walked, she was much less unsteady, said how she did not feel pain in her back and shoulders!!!! I was completely in shock with not only her stance and steadiness immediately, but with the happiness in her eyes!!! I told the guys that it was a Christmas miracle!!!! Yes, they may be costly BUT, to see my mom walk steady, upright and “happiness” in her eyes,,,,,,,,,,,, PRICELESS! Thank you Rich for your true demonstration of Customer care and being extremely thorough, patient and kind

El
Review №63

Great customer service! I purchased a set in 2015 and came back to have them looked at. Lost 60 lbs and have had major pain in both hips for months. Both Darlene and Rich were helpful. They took the time to talk to me and explain everything all over again. You can tell they care about what they do.Thank you

Je
Review №64

The staff at Good Feet waa so friendly and helpful!

Ca
Review №65

The experience of getting inserts was so simple and relaxed-- I was able to walk in, explain my situation, and get an explanation of what I could do to help with it. I was thankfully in a place to afford the inserts right out, but they offer a variety of payment options through insurances and HSAs.Ive had my inserts for nearly a month and it has drastically improved my quality of life. Im looking forward to healing even further. Shout out to Rick for being so helpful and checking in after a couple weeks of wear.

Vi
Review №66

Thank you Julie for the amazing supports! You made the process of buying supports a breeze with your knowledge of the product and professionalism. I will definitely recommend this Good Feet store in the future!

Ri
Review №67

I can not believe the difference in my feet in just the 3 days I have used the inserts. My feet have hurt so bad for so long that it became my new normal. I can actually get my shoes on. Julie knows her stuff and is very friendly and professional . The consultation is free and if you don’t like the program then don’t buy the inserts. I felt no pressure. I felt julie was there to give me knowledge. As soon as she put the inserts in the shoes they were sold. Great job, wonderful comfort specialist in Julie, and I am pleased so far.

Bl
Review №68

These have changed my life. If your having back or feet problems it’s worth the money!

Ti
Review №69

I went to the good feet store in Henrietta Rochester New York. The salesman by the name of Jeff took his time and he is very good at his job very professional. I’m back in the store eight weeks later my feet are in great shape I love your product and I like the service I got. Thank you very much Tim Hosmer

Jo
Review №70

Thank you Darlene! You literally have changed my life for the better. I had a fantastic experience and will highly recommend Good Feet!Thank you once again.

Sh
Review №71

Ive been having knee and foot pain for awhile. I went to The Good Feet Store and only 1 week after purchasing the orthodics Im feeling significant improvement. Definitely a good investment for me. Thank you Good Feet!

Da
Review №72

Such a great store! Julie was very kind and professional during the whole process and she made buying the supports easy. I will definitely recommend Good Feet to my family!

Sa
Review №73

I purchased the package last week and was very impressed with all the information Rich provided in fitting me to my orthodics and new sneakers. He even offered for me to bring my husband back in to explain it all to him! I am only into the second week of building up my time but am hopeful and enthusiastic about the final results I hope to see. I cant say enough about the customer service and attentiveness to my personal situation and the many foot problems I have lived with for years. And I am excited about being able to wear my new inserts in all my shoes instead of being so limited for so long! (I only gave four stars at this point because I need to see how effective they are in helping me once I have completed my break-in time!)

Da
Review №74

Very courteous and informative. Enjoying my supports.

Je
Review №75

Darlene was awesome. My mother, daughter and I all came in for an arch support analysis. Such a great experience. Thank you Darlene!!!

Sh
Review №76

My husband was having fatigue in his upper legs, hip pain, and the starting of drop foot. He is very active, a sportsman, hiker etc. and the pain was keeping him from doing things for long periods of time. The aligning arch supports helped immediately when he tried them in the store. We were surprised at the cost but the improvement has been worth it. He has had them for about a month. Our salesman, Jeff was not pushy and has helped with all our questions. We have gone back to the store a couple of times and all the sales reps are helpful in the store.

Ro
Review №77

I visited the Good Feet Store in Henreitta over the weekend. The sales lady Julie was very helpful and knowledgeable. She put in the inserts and whamo instant relief. However things went south after I was told the price of the inserts. Honestly $1000 for plastic inserts that probably cost a few bucks to make is ridiculous.

Jo
Review №78

Made a world of difference for my back and feet! Julie Morton was the salesperson, she was very attentive and helpful! Definitely will recommend to my co workers!

Li
Review №79

They changed my life! I have my life back. I had sciatic nerve pain on my right side for years. Not anymore!

Jo
Review №80

I came here suffering from shin splints. Couldnt run more than a mile before my shins were killing me. I leave for basic combat training in the US Army in two weeks and needed something to help me move forward. Got some inserts and ran two miles the next day w zero pain. Mind blown. Expensive but worth it. Cheers.

Th
Review №81

I thought the service was good. They all were willing and able to help me pretty quickly. Ive had the 3 step system for a little more than a week and my feet feel much better. Its expensive but I think it last worth it in the long run

Ly
Review №82

Joanne, the salesperson, was excellent -- she made us feel comfortable right away and did not push anything on us. I cant think of any suggestions for improving except to remember to go over everything and then go over it again and again, slowly, so the details can really sink in. The inserts were stressful at first for my very flat feet but gave my lower back some relief instantly. Ive followed the program for about a week now and am getting more accustomed to the inserts every day. I think this is really going to help, but Ill know more after a few more weeks.

Br
Review №83

I was a little skeptical at first about whether or not the inserts would really work but thankfully, Marcus (the sales associate) was right and the inserts (and shoes) really have made a huge difference. Im currently in my last year of pharmacy school (which consists of 7 six-week long clinical rotations) where Im standing on my feet for hours at a time (sometimes 8+ hours). I never realized how important it is to have good footwear until this year. It took a week or two for me to really notice an improvement but now, Im so grateful that when I get home from a 12 hr work day (rotation plus internship) my feet are COMPLETELY pain free.

Rh
Review №84

Good Feet has been absolutely incredible! Worth every bit of my money! I had the worst pain in my feet at work and when I would get up in the morning it would hurt to step down from my bed and walk without anything on my feet. It was getting worse and worse until I went to Good Feet! The Good Feet sales woman Heidi was so knowledgeable, friendly and kind! Im literally pain free! And on top of that, I can wear whatever shoes I want with my arches! Thanks Good Feet!

Ch
Review №85

The Good Feet Store was one of the best decisions I have ever made. It was expensive but totally worth it. My arches feel so much better. And my limp is going away. Such a good idea to invest in your own health.

Br
Review №86

Empty (because its Christmas Eve)

Ja
Review №87

Everything was explained well. After a week, I am wearing the products as directed. Its easy and it all makes sense. I didnt/dont have any pain, but hopefully I can strengthen my ankles and balance.

R
Review №88

I tried everything to help my feet. This was my last shot. And they saved my feet from being in agony! Thank you good feet store!! I recommend this store to everybody! Wish this was my first stop!

Bo
Review №89

The ladies at this location are knowledgeable and pleasant. I have had positive results after only 1 week. Have called and visited the store a couple times; all my questions were answered.

As
Review №90

Absolutely worst experience of my life. The worker there, Richard, was very rude and short, barely took the time to assist me. I left very unsatisfied with my experience and without the product I came looking for.

He
Review №91

I am a Registered Nurse. I would buy new work sneakers or shoes at least 3 times a year blaming my aching feet on the breakdown of my footwear. (I leave my work footwear at work.) One night when I got home from work my feet just ached and I couldnt stand it (no pun intended) anymore and decided the next day I was going to the Good Feet Store. After stepping on the paper and viewing the results...I knew I was making the right decision. Sure, they are expensive but we are on our feet everyday and they take so much abuse. I know I am worth it, my career is worth it. I am in my first week and have made some minor adjustments on the length of time (I purchased the 3 step program-and spend shorter time in tan and black) but I leave work without achy feet which is amazing. It may take me 3 weeks do adjust to everything but I am not rushing it. I may be in the honeymoon phase of this product but so far I have no complaints!

De
Review №92

Was greeted upon entering the store. Staff went through the details on what they do. I had a great experience learning more about my feet. I am on day 3 and already have relief. Thank you

He
Review №93

I had plantar fasciitis when I walked into the Good Feet store. I was actually looking for shoes. The sales person explained how the supports would help me and I tried them. I felt immediate relief and could walk pain free! This is an amazing product and worth every penny.

Ka
Review №94

Was reluctant to spend so much money on arch supports as I don’t have a lot of money and I really didn’t feel much of a difference in the store. I was talked into buying them and promised that I would feel a positive difference, but I never did. Sales person told me he would check in with me after my purchase to see how things were going. He never called once. I feel completely duped. All they care about is money and making the sale.

pe
Review №95

After 2 days I conclude that this product is way overpriced and will not have the promised affect.The product is well made but the real value of the product is much closer to the quoted replacement cost than the 50 x sell price.But more to the point while the product may solve some people’s arch problems, it will not solve the problem I came in for which was to correct for blisters developing on the ball of my foot resulting from daily 2 to 5 mile walks at a brisk pace.Live and learn an education not well spent.

La
Review №96

My experience being fitted for my inserts was great! It’s only been a few weeks so I don’t know the full extent of their benefits but I already do not have anymore heel pain!

Ki
Review №97

I’ve been looking for comfortable inserts and shoes as a nurse who is on her feet over 12 hours a day. The Good Feet store provided exceptional service and immediate relief for my neuropathy and injuries from a car accident several years ago. The lifetime warranty was reassuring to here as I know there will be wear and tear being active and on my feet often. You won’t be disappointed to see all the different colors and styles of Spira brand shoes that I’m happy to own now. Since I required a wider shoe for my feet, I wear a men’s shoe, but you couldn’t tell from the design on the outside. Overall, I’m extremely happy with my purchase. I already notice a difference in my stride after learning that I walk on the outside edges of my feet. The built in toe lift with the memory foam insert is a game changer for comfort and relief from constant pressure on hard surfaces. Would highly recommend the Good Feet store to anyone in need of instant comfort & relief.

Tr
Review №98

Very happy. Darlene was so helpful and got me to where I am standing up straight and my feet are getting better already. Highly recommend!

An
Review №99

Worse product ever ! Very over priced no refund and no support by the store. The product made my feet worse, many professional orthotists feel your product is defective and misleading . Just another store deceiving the public and raking in money. They prey on people who are suffering with a lot of pain, they have the answer one size fits all type of cure, a lot of BALONEY !!!

Ma
Review №100

My experience was great. My saleswoman was awesome. Very knowledgeable. Explained every detail to me. I will go back if I have to. Thank you.

Information
70 Photos
100 Comments
4.4 Rating
  • Address:300 Hylan Dr, Rochester, NY 14623, United States
  • Site:https://footpainrochesterny.com/
  • Phone:+1 585-424-4030
Categories
  • Orthotics & prosthetics service
  • Orthopedic shoe store
  • Pain control clinic
  • Shoe store
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:Closed
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Health and safety
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
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