Ive been going to cub pharmacy for a year and a half and its always been a positive experience!

Your customer service sucks and is most unhelpful...cant even have the common decency to call a person and save them a trip to find that you either dont have the med, havent filled it in the time alotted etc..

I’ve been going to Cub Pharmacy for the last few months and I’ve always received exceptional service. I switched jobs and lost my insurance recently and when I went to pick up one medication, I was told it would be 350 dollars! Needless to say I was shocked and worried because I could not afford that, as that’s almost a whole paycheck. The pharmacist ( I can’t remember her name, maybe Paige? I remember her being tall) brought up a discount code that brought it down to 40 bucks!! Seriously saved me!Yesterday I went to pick up a different one and the employee ( in training, I didn’t catch her name but she’s super pretty with long dark hair) told me she was from Kurdistan and we talked about how US insurance/healthcare is so wildly different from Kurdistan’s) was so wonderful. At first, we couldn’t find my prescription & I showed them the direct message on the patient portal from my doc saying they sent the script. She was so apologetic to the point that I thought some people, maybe even earlier in the day, had freaked out because something wasn’t ready or a mistake was made :/ I kept telling her “no worries! It happens! It’s probably just because I lost insurance, no worries! I understand!” Of course, it was going to be another 150 for this one. Oh lord. I talked with the pharmacist (Dan I think? Tall with short brown hair) about what we did for my other script last time & asked if there was one for this medication too. He immediately went to check and see. Brought it down to 56 buckaroos! I am so grateful for the employees I’ve interacted with so far, they’re always so helpful, understanding, and easy to talk to. Them going the extra mile to find a discount code for my medications is just amazing. I really appreciate them and their hard work! Thank you!

Ive used several pharmacies in town and have left them for various reasons ranging from poor customer service, to incredibly slow, or failing to refill prescriptions on file when requested.Cub Pharm staff is OUTSTANDING. Great customer service, quick turn around, reminder calls, great hours...LOVE LOVE LOVE

Tried to fill a prescription, there was nobody else in the pharmacy. Lady said it would be 1-2 hours until I could pick it up? Tried to get another one filled today, said it would be 20 minutes, came back 25 minutes later, still wasnt done and they said it would be another 15-20 minutes.

Very slow service. I always had to wait to pick up my order even after I called it in the day before. Seemed to be a big turnover for pharmacy staff as well. Cub Pharmacy works for someone who does not mind waiting. Cub pharmacy does not have my recommendation.

Waited for five minutes at the counter as a women kept looking at me. Finally, I walked away to buy a drink and less than a minute later, I see her helping someone else out. Super rude and annoying!!

I have been using the Cub pharmacy for 2 years. I have always received good service and a competitive price.

Always ridiculously slow service I work near by and try to run over on my lunch to pick up my prescriptions sometimes and it ALWAYS takes forever!