The people that mow our lawn bumped into the gate and pulled the gate out from its hinges. Gave this fence company a call, and Ted came out the very next day and fixed it. And he did it for a very reasonable price. When he saw how the gate was broken, he simply said Its not a big deal, I can fix it. I like that in a contractor. Some contractors might come in and act all overwhelmed so they can charge you an arm and a leg. Not this guy. You can tell hes very honest.
Ted and crew did a phenomenal job on my fence, Im very pleased
I called 3 weeks ago to have a representative call back for an appointment and they never called me back. I guess they didnt need my business. Too bad. I found another contractor that appreciates our business.
Very excited to complete our fence this year. With covid, we anticipated a wait for install. Ted and crew were punctual, respectful, and cleaned up everything. They interacted in such a positive manner with my kids while we were inspecting the finished product. Will 100% recommend to friends and family.
Ted and company were great! Gave a fair price and we able to get my fence installed just a few days later. They didnt leave a mess and were professional throughout the entire process. Great company and I couldnt recommend them more.
Ted provided an estimate and agreed to do my fence installation but stopped returning my calls and emails to schedule the install. I am very disappointed in the way he conducts business and treats his customers. All it would take is communicating that he is no longer able to help me with my project, but instead he ignores calls and emails. I do not recommend this company.
These guys were great, I give them a 10 for, personal, installation and product. From the time of our estimate to the job completion was around 2 weeks! Fantastic turnaround. Highly recommended from us. Thanks Ted and your staff!
Ill take pics and post them tomorrow. Ted came over Friday and admitted it was a shoddy job. Gate ripped away from post. $950 later! He said hed come over Friday afternoon and NEVER showed. After many unanswered calls, I resorted to this. Ill see him in Small Claims Court.
Somebody came to my house a week late and I never receive the estimate by email as they told me I called many times and they do not answers the callsI will definitely look for another company that is responsible with the customer.
Ted Bates and his crew are top notch. The fence looks incredible, and he worked with me to ensure we got exactly what we wanted. Our house is in the city and there were some tricky installation points - this was not an issue at all. His crew cleaned up after themselves. Strongly recommend!
They were amazing! Everything was done to spec and they went above and beyond with their professionalism, neatness and work ethic. I have, and will continue to recommend them!
Ted and his team did an amazing job repairing my fence! They were able to come out within a day of my call and complete the repairs... It looks AWESOME!!!! It looks better than the original... Great Guys, Great Work, Great Price. I would highly recommend Roc City Fence for any type of fence work.....
Roc City did an excellent job on our 144 foot black 4 chain link fence. They were a fair price and showed up on time when straight to work, completing fence in around 4 hours. They were also were booked up till July of this year, however they found an opening to squeeze me in earlier. They did not leave any mess and the fence looks great!
Not dependable at all...
Highly recommend Ted and his crew at ROC City Fence. He quoted me the same day I called after the wind storm damage. The job was completed in 2 days and it looks GREAT! Excellent quality of work at a fair price. Dont even waste your time price shopping. ROC City Fence is the right choice!
We worked with Ted and his crew on our privacy fence this month. Ted was easy to work with and came in with a much more reasonable estimate than the competitors in the area. Ted and all of his crew were extremely nice and we felt very comfortable working with them. Our blind dog is usually afraid of men but even she loved Teds energy. In addition, our fence is perfect and was done in a reasonable time frame despite the terrible weather we were having. I highly recommend Roc City Fence! In fact we are so confident in their skill and customer service that we already recommended them to a family member.
Great overall experience! Im a new homeowner and needed a reliable fence contractor to fence in our backyard (the previous fence needed a lot of work)! I reached out to to Roc City Fence and Teddy, and couldnt be more pleased with the work done! Thanks so much!
They were here on time, it took them less than two days, the wood is high quality, and they answered every question I had. Very affordable, personable, efficient, and cleaned up everything. I would absolutely recommend Ted and his guys, and look forward to using them again soon. Thanks Roc City Fence.
Just had a fence some by these guys. Excellent workmanship, great price, no mess. Would recommend to anyone in need of a custom and quality fence!
Iβm a newer homeowner and needed a wooden privacy fence for 350 linear feet - I called and got six quotes but Roc City Fence was only one of two companies to come out the day after I contacted them to see the job site and give me a legitimate quote.After speaking to a few other companies, many of which spoke ill of other companies or individuals, I chose Roc City Fence. Not only are the prices very fair but Ted is an honest, punctual, and professional business owner. He was flexible with my schedule and was willing to meet me on my lunch break to pick up the deposit for the work. He was able to start the job less than a week after I picked them, too. Ted and his crew were able to finish the entire fence in just over 2.5 days - and we could not be happier with the quality, look, and privacy of the fence but also the space it gives our two dogs to run around off leash.Towards the end of the job Ted let me know that the quote was higher than he ended up spending on materials and he charged me $300.00 or so less than the quoted price (which I never would have known, he could have easily kept that money as profit). I am absolutely blown away by his honesty, integrity, professionalism, quality, and customer service. He never spoke poorly about any of the other fence companies I mentioned getting quotes from. The whole crew was so efficient and friendly. They never made me feel like a burden if I was asking questions or had any concerns about what was being done. I am so glad I picked this company to work on our fence and I will be sure to refer them to anyone else ever looking to install or even repair a fence. Thank you SO much for the work you and your crew did. We are so pleased and are so glad we got to work with you!
Ted and his crew CRUSHED our fence!!!! 2 days and they were done. Absolutely Beyond Amazing work and Ted and his crew were Great!!!
Ted and his crew did a great job at a great price! Ted responded quickly to my call for an estimate & was a pleasure to work with. I highly recommend Roc City Fence!
These guys are phenomenal. Ted called me back literally a minute after I emailed him last Sunday to schedule an appointment to come assess my damaged fence. He came out first thing the next day to provide an estimate and they started that Wednesday. They worked through awful conditions and still managed to complete a flawless fence in three days. I couldnt be happier.If you need a fence put in or need repairs, dont look any further. ROC City Fence is the best in the area, period.
Roc city fence was great! Our fence looks fantastic and was done within the timing he said. Their price is unbeatable and they were extremely professional. HIGHLY recommend.
The crew here is great! I was looking for a fence company for a little while then I was referred here. Job was done quick with no hiccups would definitely recommend them.
I am a first time homeowner, and with two pups in need of a nice fence. After shopping around, getting estimates, and doing my due diligence I was happy to find a nice fence contractor. I chose Mr. Ted Bates, came in with a fair firm price, his timeline and professionalism was great. I would recommend him to mom, in fact I think thats his next job.
Roc City Fence did a awesome job. They built a wood and chain link fence for me. I had 6 fence companys here so I save you the trouble. Just call them. Outstanding job guys. I would recommend to anybody .
Roc City Fence is the best fence installer and fence repair company in the greater Rochester, New York area!!! Thanks again so much!
Roc City Fence was fantastic. They were very meticulous and conscious. Price was very reasonable. Thanks Ted, Tom and Shane.
After coming out to do a measurement, he never got back to me with the estimate he promised. I guess business is good!
I had a fence rebuilt for my backyard and I chose Roc City Fence because of a personal referral. Ted was great! Very friendly and professional and kept the project well within my timeline and budget. I also will say that Ive had trouble in the past with contractors not returning phone calls or having to chase them down to address something, but not with Roc City. Ted was always accessible and made sure I was completely satisfied with every aspect of the job. Thanks Roc City!
Great work at a fair price.
Great work, excellent service, would highly recommend
Best fence company in rochester!