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Renewal By Andersen of Western New York
80 Newbury St, Rochester, NY 14613, United States
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Renewal By Andersen of Western New York
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An
Review №1

Sam bittker was my representative. Sam was very patient,. Took time to explain the process several times. Sam took time to understand my wants and needs and tried to be accommodating. Professional, friendly and flexible. Sam helped to be comfortable with my decision. So far, very happy! LOVE my Bay

Ni
Review №2

Had the pleasure of having JT and Mike over for a visit this evening and they were nothing less than amazing. Very down to earth and personable. Not pushy at all and very patient conducting themselves in the midst of the chaos of our house hold which consists of a terrible two going into his tyrannical threes a nine month old puppy and our almost 1 year old baby! Would recommend and if i could leave 6 stars out of five i would in a heartbeat!

Jo
Review №3

David A was a great representative. He explain all aspects of our project and was not pushy. I highly recommend Dave for any future site projects.

Mi
Review №4

We met with Mike Privitera to discuss replacing some windows. He was friendly, very knowledgeable, professional and his presentation was very compelling. He walked us through the process, helped us decide on the windows best suited for our home and we completed the order. We are looking forward to the installation.

Ch
Review №5

Steve P. was a treat to work with. Very informative and honest. Thank you for making this process easy and pleasant!

Aa
Review №6

David A took his time and reviewed all of our options with us. He understood that we were considering a significant investment. He did not want us to feel pressured into Anderson but rather show us why they are a cut above the rest, so we could feel confident that the choice we made was right for us. There is no question that there are less expensive options, but if you want peace of mind that your windows will be installed properly, timely, with a warranty on the product and installation, there is no denying Andersons track record. In addition David was incredibly polite and personable.

Lo
Review №7

We previously had Anderson install 2 side windows and a sliding glass door. We have been extremely happy with the product and installation that we decided to call them back and meet to discuss doing the rest of our windows. We had Jon L.and Dave. They were very professional and informative, they answered all our questions and left us with total piece of mind. we are very excited to be getting the rest of the windows done because yes it is a big investment, but we know we are getting the best and they stand behind their product and service 100% I highly recommend them, you wont be disappointed.

T'
Review №8

David A. has been a pleasure to work with thus far. He was on time for our appointment, came in, and asked exactly how he could help us. He was able to give us so much information about the windows and gave us a deal we could not refuse!

Kr
Review №9

Calvin Logins from Renewal By Andersen sold me 8 new windows for my home. He met me twice to complete the consultation as I had a conflict arise in the middle of my first consult. He was patient, understanding, and flexible. Can’t wait to get my new windows!

Ke
Review №10

David A was great to work with. He was reasonable and fair. Would work with him again.

Oz
Review №11

Micheal S, came out and helped me out. He explained all the details and made me understand the quality of this company compared to others. His confidence and politeness also made this a wonderful experience. He knows that they are the best company out there for window installation and windows in general and it shows by the way he executed his professionalism and presentation.

An
Review №12

Sam Bittker was very informative and was able to answer all our questions. professional sales for your product

Ev
Review №13

Corey was so professional and we really enjoyed our visit from him. He was extremely knowledgeable and we feel very comfortable with our purchase and decision. I can finally live stress free now that my wife will no longer mention our window project every day.

Ni
Review №14

Sam B was very helpful and gave us a ton of useful information. Cant wait to see our new windows with the beautiful black frames. Ordered in OctoberUpdate. Installed in January (could have had in December but we pushed it out). Windows are in and I love them. Now just need to update the landscaping in front. Install team was fast, neat and paid close attention to the details.

Ge
Review №15

Sam Bittker is a fantastic, knowledgeable representative for Renewal By Andersen. We ordered windows and patio door. We are looking forward to installation.

Br
Review №16

Steve did an amazing job! We are very excited to get this project started.

Ra
Review №17

Renewal by Andersen is the best company you can get by far for windows and doors. No one even comes close. Sam Bittker was our representative and he is the best. Installation was professional, prompt and courteous. They guide you every step of the way. We have now done all of our windows. Soon we will have our Patio Door installed! Thanks Renewal by Andersen team!

Ky
Review №18

Jason was great, upfront and honest on pricing. Definitely a good salesman. Also got us a great deal. Will have them do our windows next!

Ja
Review №19

Steve was the man! Very informative and helpful, took the time to make sure we had enough info to make an informed decision. My wife made him grilled cheese! Great guy.

Na
Review №20

David A. was professional and gave me a great price on my upcoming project.

Sa
Review №21

David A came to our house to basically save a deal. I was very dissatisfied with the lack of information prior to his visit.David provided information, talked to us about expectations and reacquired a customer .

Je
Review №22

Jay Shaughnessy just gave us an informative presentation as well as providing an excellent order placement. We cannot wait to enjoy our Renewal Andersen Windows and door. Great job!

Ka
Review №23

Calvin Logins came out to talk with us about replacing windows. He was upbeat and knew his business. Very willing to work with us on a whole house replacement vs a more limited job. Price is up there but it trades off well with value. I would recommend talking to them about your job.

Co
Review №24

We had some windows that needed to be replaced. Sam B came out to give us the estimate and worked with us with a few different estimates including a few different scenarios including just a few windows to all the windows we would potentially like replaced. We are very excited to get our new windows installed.

Ma
Review №25

Sam gave a professional presentation with no pressure. He carefully answered our questions and thoroughly explained the value and beauty of Andersen Renewal products. We highly recommend Sam and Andersen.

Br
Review №26

Renewal by Anderson seems to have a very good product and seems to be everything that we wanted in our new home. Sam B. was great and presented the product very well. Very friendly, patient, and understanding of our financial situation.

Br
Review №27

Jon LeP. made a low-key, but compelling presentation for a top-shelf product. He respected our time, tailored the topics and level of detail to our needs, took time to answer the questions we had, and made space and time for us to discuss between ourselves when we needed to make a decision.We look forward to the installation!

Da
Review №28

Awesome job 👌 great people and professional. Product exceeded my expectations

Ma
Review №29

My husband and I had Steve as our sales guy and he was phenomenal!! He was professional and very kind. They put new windows in for us and we noticed a huge difference. They don’t leak and they are so beautiful!

Ka
Review №30

Rocky arrived on time for appointment. He was friendly, courteous and knowledgeable. He measured all of the windows and discussed all options. Rocky worked with us with pricing for each room. Highly recommend Renewal by Andersen. Rocky did a great job! thanks!

Ma
Review №31

Such a pleasure working with Zach on designing new windows and doors for my home. He is extremely knowledgeable, very professional and an all around kind person. I highly recommend Renewal by Andersen for their product and customer service.

Ke
Review №32

Rocky was friendly, courteous, and knowledgeable. He measured and quoted our large bay window and worked with us on options and pricing. We’re very excited to move forward and get our new window. Recommend Renewal by Andersen and Rocky did a great job.

Je
Review №33

I worked with David A as the first gentleman who came to my house I walked out on. The service was excellent. He was able to answer all of my questions and help me come up with a plan for windows for my whole house. He even came out to my house on a Saturday!

Ma
Review №34

We have not gotten the windows installed yet, but Steven R took his time explaining the value of Renewal by Anderson. He was very knowledgeable about the product. We are excited to get our new windows installed.

Ri
Review №35

We were very pleased with the process start to finish with our consultation. There was no pressure and let us set the pace and were more than willing to answer any questions and concerns we had. Great job in communicating their product and processes making the decision an easy one.

Ma
Review №36

Calvin Logins was very helpful in explaining the quality and reputation of Renewal by Andersen windows. He was informative and did not pressure for signing a contract. I am looking forward to having these windows installed.

Jo
Review №37

David Alkaher was wonderful this evening, he was up front,honest, courteous and overall friendly. I can appreciate how he explained cost over time and return investment. This is a guy Id do more buisness with, in the future!!!P.S. he likes 🐕!!!

Ch
Review №38

We currently had an estimate by Zach Medding from renewal Andersen windows . Zach was very personable, knowledgeable and pleasant to work with. Able to answer any questions we had. We would definitely recommend working with Zach!!

Re
Review №39

David A. was professional, patient and realistic as he talked us through our many options, and ultimately helped us come to the best solution for our home.

Ta
Review №40

Calvin Logins was very nice, professional, funny, understanding and helpful. He explained everything thoroughly and left me feeling extremely comfortable and excited about my decision.

Ga
Review №41

Rich Rhoads stopped by for a consultation on 5 windows to be replaced. He was our first of three appointments for estimates. We were so impressed with his presentation and the Andersen product, that we went with Renewal by Andersen and cancelled our other appointments. Thanks again Rich….

Br
Review №42

We have met with several companies to get quotes for our windows and door. They stood out above the rest! Great service, product, and price. We are very happy with our purchase!

Ma
Review №43

Steve was great! He was willing to work with me as I changed my mind (more than once). I’m looking forward to new doors!

Ch
Review №44

Extremely helpful. I came away feeling like he took the time to really help me understand what I was nuying

Su
Review №45

Michael S was great. Thorough, engaging, informative. A pleasure to have him in our home. We look forward to our new windows in large part because of him.

Da
Review №46

Loved the Double-Hung window Sam showed us and would recommend this to our friends and family. Thank you Renewal By Andersen for sticking to quality in a world full of a lot of junk. UPDATE: Renewal by Andersen was on the ball, we love their work and decided to have them back again for our door. Looking forward to January install!

K
Review №47

I had the pleasure of meeting Sam B. this evening to talk about replacement windows. He is extremely knowledgeable, professional and patient! Our meeting went for 3 hours and he never once made me feel like I was a bother. Not only did he answer every question, but I also learned so much. I’m very excited for my new windows!

Ad
Review №48

David Alkaher came out to my house to review a window project that me and my wife were looking at having done. After going over some of the options and deciding on some of the specifics we decided to move forward. He was very helpful in helping us make our decision. Looking forward to the new windows!

Jo
Review №49

David A. Was very professional and informative. He provided me with the financing I was looking for and I feel like I got a great value.

Ji
Review №50

David Alkaher was on time and extremely professional. He took the time to explain things and made me comfortable through out the experience.

Re
Review №51

Very professional and informative .Excellent product. Salesman Calvin Logins was my sales rep, he was excellent, knowledgeable, and helpful.

na
Review №52

David alkaher was very forthcoming. He heard what I had to say and helped me through the whole process! I can’t wait to get my new windows!!

La
Review №53

Calvin Logins was very professional— informative and we didn’t feel any pressure. Would definitely recommend.

Fe
Review №54

Sam B came to my new house today, and He did an awesome job with his presentation. At the moment I’m still thinking about the investment but the windows their selves show the quality. He’s very knowledgeable about his product and seems very proud when he speaks of it. He knows he sells quality which speaks a lot about the company.

Sa
Review №55

Calvin Logins was on time and very professional. He was very patient with all our questions and concerns. I would definitely recommend to family and friends.

Fe
Review №56

Michael S came to our home and was friendly and professional from the start! Very knowledgeable and answered all of our many questions! He spent the extra time getting to know my family and what we were looking for! Great business!!

Su
Review №57

Jay and Corey were thorough but timely helping us understand our window investment. We appreciate the information without feeling like we were pressured to buy. Great sales team.

Me
Review №58

Very impressed with the quality of the products used to build the Andersen windows. And the quote process was phenomenal, Corey is extremely detailed in his explanations about the windows, financing and even the overall investment. I couldn’t be more impressed with his professional salesmanship and knowledge of his product. 10/10 would recommend!

Ti
Review №59

Calvin and Mike were informative and professional and pleasant.

Ro
Review №60

David A. gave me a complete analysis and very competitive pricing. I cant wait to get my windows.

sc
Review №61

Michael S did a great job with the presentation of all the RBA products and services. He was personal and professional. Highly recommend!

Yo
Review №62

Michael S was very professional. He was on time BOTH times! Was very thorough with his presentation and even went above and beyond and brought my son a Lego car to put together while we worked! Thank You

Ch
Review №63

Steven Pacilio did a great job. I’m a retired in home sales professional and the presentation was great.

Kr
Review №64

Sam B. was very professional. He was very knowledgeable and upbeat while he was here. He was a pleasure to work with. I am very excited for the new door to be installed that he helped me pick out.

Pi
Review №65

The Regional Sales Manager who came to our house was knowledgeable and personable. He was straightforward, without being pushy, and helped us decide what the right solution for us was based on our needs.We are excited about the upcoming install and would recommend that you have Renewal by Anderson come out and give you a quote if you are in the market for windows/doors!

Le
Review №66

Steve walked us through all the alternatives and worked with us to get the best value for our budget

Er
Review №67

I recently had the pleasure of working with Jason for an initial consultation to replace all of my windows. I am always hesitant and anxious to work on these types of projects as a single homeowner. He was extremely knowledgeable and made sure I understood everything before moving on to the next item. Typically appointments range from 60-90 minutes and with all my questions it took 2 hours and 45 minutes. Not once did he make me feel like I was inconveniencing him or taking too much of his time. He was friendly and very personable to boot! Im looking forward to the process and will certainly be recommending Renewal by Andersen to friends and family in the market for new windows.

Ki
Review №68

Sam Bittker was very professional and through. Can’t wait to get our replacement windows installed. Great value on a high quality product

Sa
Review №69

Meeting with David A. went very well. He was professional and informative. We are excited to get our new windows and door.

St
Review №70

Sam B was very informative and let us know all of our options during our consultation. We felt comfortable making decisions as we had plenty of time and documentation about the products.

Jo
Review №71

We had the pleasure of Corey and Dave coming to our house and breaking down all of our options. They walked us through everything, pointed out the various features that Andersen offers, and created a fantastic offer for us. They were courteous, knowledgeable and fun to talk to. Were getting almost every window in our house done and cant wait to have them installed! 11/10, would recommend Anderson, as well as Corey and Dave, to anyone who would listen.

Ri
Review №72

I was very satisfied with the window replacement analysis and recommendations provided by David Alkaher. Dave was very sincere, articulate, and professional. There was no “hard sell”, just clear objective information that helped us to make the decision to go with Renewal by Anderson. Joseph R. Boyes

Ju
Review №73

Calvin Logins was an awesome sales person. He took the time to completely explain everything. His power point was great as well the demonstrations he did in order to explain the benefits of renewal by Anderson windows.

Ma
Review №74

Sam B gave a great presentation of all options in the purchase of replacement windows for our home

Su
Review №75

David A helped us explore options for replacing 3 windows. He answered all our questions and was professional and courteous throughout.

JJ
Review №76

I was very impressed by Calvin Logins level of professionalism and his ability to make me feel at easy in regards to the decisions I needed to make on this purchase.

Ma
Review №77

John LePore is a very knowledgeable person. I’ve never had so much fun discussing windows and doors. I appreciate the professionalism and quick turn around time to quote my door. This is my second time using this company.

Ma
Review №78

I was greatly impressed with the sales professionals John LePore and Matt Monecelli who sold me my Replacement Windows by Anderson. They were very professional with a friendly attitude. I was very happy with them as they did not pressure me in anyway. The product sold itself. I would highly recommend Renewal by Anderson.

Jo
Review №79

Jay S was very professional and provided us with all the information we needed to make a decision to replace several windows. Explained everything very well regarding the windows, gave demonstration, and explained the installation process. Highly recommend talking to Jay.

Ti
Review №80

David A, the NE Regional manager, was very pleasant. He was informed about the products and explained everything. We are delighted to be able to get new windows and doors this year.

Se
Review №81

Calvin L. was timely, professional and explained their products and policies very well. We look forward to having our windows and doors replaced through Renewal By Anderson WNY.

Ke
Review №82

Calvin Logins was very polite, on time and informative. After talking with him our minds where at ease about going ahead with the replacement project that we have been putting off.

Tr
Review №83

David A. was very professional and friendly. The process of picking out and purchasing windows went smoothly. Nice experience.

Bi
Review №84

Sam B was very professional and was easy to talk with. Was very knowledgeable about the product. Would recommend him and renewal.

Le
Review №85

Friendly, kind, courteous. Great person who worked hard to give.us excellent service! Sam was excellent!!!

Je
Review №86

David A did a great job explaining my options and helping me choose windows that will last a very long time and enhance the value of my home.

Da
Review №87

Steve spent a great deal of time showing us our new windows and explaining their features.It was a pleasure to have him in our home.

De
Review №88

Corey was very pleasant, knowledgeable and courteous. Very professional. Thank you.

Ka
Review №89

I’m feeling a little swindled. The salesman came to my home, I specifically asked a question 2 times about the window (a glider) being able to open from both sides and overlap in the middle to create 3 equal sections, 2 of them being screens and 1 center section where the glass overlapped (all equal size). He assured me, showed me on the tablet, etc. etc. I bought this window from him. 4 days later another rep came out to measure the window and told me that what the salesman offered doesn’t exist, and sold me another version of a glider with less airflow. The window that I agreed to and paid for after speaking with a sales person for 1.5 hours did not exist. This is a bait and switch operation if I’ve ever experienced one, and at $4500 for a window I expect to get what I paid for, which apparently doesn’t exist.

Pa
Review №90

David a made the process of purchasing windows a pleasure. No pressure and extremely affordable. Love the fact that we are getting Andersen windows. I have met a lot of professionals in my life and David is without a doubt the best Ive ever met. A credit to your company

Se
Review №91

I order all new windows from Steve G. They are great windows. Steve answered all my questions before I could ask them. My house will be warmer in winter and cooler in summer because of my new windows.Seth L

Ev
Review №92

SALES VISIT: Corey was incredibly thorough and upfront with his consultation. He was able to accommodate PM scheduling, he wore a mask, and was a very pleasant to have a conversation with, windows or no windows!UPDATE: Several months later, we have our windows installed. Corey promised us quick, professional, and clean installation. Our install team lead by Randy did an incredible job. They were very nice, and I could tell that the 3 of them had been working together for a while by how efficient their team workflow was.We had 5 standard windows, a sliding door, and a full bay window installed, with an expected 2 days of work. They had install, internal trim, and cleanup finished on the 5 windows within 90 minutes. In roughly another 90 minutes they had the same done for the bay window, which included a fully replaced exterior that was pre-built before they arrived. After a lunch break, they stuck around and installed the sliding door in roughly an hour. Day 2 was just a few hours of outdoor trim work.All in all, Id count installation as one of their selling points. The product is solid as hell, yes, but I understand that not everyone is willing to pay extra for the fiberglass composite that they sell exclusively. However, if youre picky about your furniture being safe, or the outdoor workmanship being solid, RBA is worth considering for that. Especially if you have a crusty, somewhat-rotten bay window like we had. This new bay fixture feels solid as a tank, and the wood (oak) they used looks and feels great (although it does require staining/sealing afterwards). The bay window ended up being a large portion of the price we paid, but I feel like it was well worth it to end up with a solid, confident, and attractive build in the end.Roughly an hour after the installers left for good, a customer service guy (or a senior installer, Im not sure) stopped in to check on the job just to see of we were satisfied and all that, which was a nice surprise.Im almost 100% certain that these guys are the most expensive in town. I could not tell you what % or what $ amount the difference is between RBA and their competitors, because we did not get quotes elsewhere. Mostly because we wanted to know that our installer and seller and manufacturer were all linked to one place, for which there arent many options. You can certainly figure those prices out for yourself if youre in the market, because I did hear good things about other companies such as Wonder Windows. But I can definitely tell you that with RBA youre going to get sharp service, a quality product, and pro installation. If you want it done confidently in one fell swoop with no drama, then this is the way. Price aside, we feel secure in the investment and the work that was done.

Ca
Review №93

Sam Bittker was a great guy, explained the facts and details about the window well. Excited to have these windows installed!

Ca
Review №94

David Alkaher made our window purchase a no brainer!! Extremely knowledgeable and professional. Made it a very easy and affordable. Cant wait to get our new windows!!! John and Christine Saeli Geneva NY

Za
Review №95

Corey S. Was amazing and super friendly. He explained everything to us thoroughly and was super patient with us as we mulled over all the options!!

D.
Review №96

Sales person was honest and upfront. Did not try to up sell me. Understood my needs. Hope the installation goes as well.

Gr
Review №97

We started off with a zero star experience in our initial consult with Jason, but in a followup consultation with David A, we were offered great insight into our design options, answered all of our questions, and was thorough in explaining the details of the purchase agreement. Looking forward to having our new windows installed.

Ei
Review №98

Corey was extremely knowledgeable & easy.to work with. Very impressed with quality of windows.

vi
Review №99

Sam B was my rep and was able to work out a very good deal that was affordable for me. Thanks this process was a breeze

Jo
Review №100

Steve was an exceptional salesman with class, respect and decency. Great individual to work with. Thank you.

Information
42 Photos
100 Comments
4.7 Rating
  • Address:80 Newbury St, Rochester, NY 14613, United States
  • Site:http://rbawny.com/
  • Phone:+1 585-294-4640
Categories
  • Door supplier
  • Contractor
  • Window installation service
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–2PM
  • Friday:Closed
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
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