Great service and even better Ice Cream. I have been here a couple of times. I have experienced helpful employees and the Ice Creams have tasted so good. I am a vegan so it is not always an option for me to join friends for Ice Cream. They have rotating vegan options to choose from. So the next visit it may not be the one you had on your last visit.
Love this place! I highly recommend the coffee flavored ice cream and the Lavender! I was a bit nervous about Lavender as it’s easy to get too much in a recipe and then it tastes like soap but this was spot on for me, nice and subtle. It has that ability to tease the taste buds while feeling like a nice light palette cleanser at the same time. It pairs very well with the coffee flavorStaff members are all friendly and greet you with smiles. And the jokes on the walls and tables are hilarious! And most of all the story behind this business is heartwarming!
Local premium handmade, made on site ice cream shoppe offering a smooth, wide variety of ice cream, malts and shakes, cakes and pies. Even the waffle cones are made to order. Small shoppe reflect their popularity by the lines inside and outside drive thru and a number of flavors that had run out of. But we were not to be detoured, but pressed on coming away with yet another fav flavor we enjoyed. The young man running the window was friendly and promptly got us our sugar fix and we were soon enjoying our sweet treat. Two baseball size scoops of cookies and cream and rocky road in a waffle cone. Nothing beats the heat of summer than the cold taste of ice cream. #philoffoodreviews
Great ice cream with a variety of standard and unique flavors! Love the mini sugar cone sails. Portions are on the larger size and prices are fair. If you like cookies and cream definitely try the Cookie Monster!
Ill start with saying that Flapdoodles makes the best ice cream in MN, credit where credit is due on that aspect. And theyre always friendly and polite at both locations. The reason for my 3-star rating is the fact that every time I go there (been there 4 times the past 30 days), there are 4 people standing and chatting, with 2 people scooping ice cream and making shakes, while 4 or 5 customers stand there waiting for their carry out orders or to pick their flavor.. (no exaggeration, most recent visit to the North store, there were 5 employees standing with their arms crossed, chatting and laughing in the drive thru, while 2 others were handling the 8 customers and I was standing at the register ready to go with another customer next to me, commenting on how to get their attention)The South side location on the other hand,, is ALWAYS working hard. Every time I visit that location, everyone there is working on something and helping someone or asking if anyone has a question or is ready to order... not chatting and ignoring customers. They get a 5 star rating for sure.Ive worked as a manager in customer service and retail for 10 years, so its important that this kind of feedback is provided. I love you guys, but the worst thing you can do, is stand around chatting while customers are waiting, so I felt it necessary to leave this feedback. You need to be consciously aware of all your customers, and actively asking if anyone needs help or is ready to order/checkout, especially when you have a store full of them.
Unfortunately they do not give samples, so you cannot see ahead of your purchase if you will like the flavor you chose. There is a big selection though. They even have two dairy free options. The flavors that we selected were very good. Overall, we were very satisfied with our experience!
The ice cream is the best in town. Daily variations with seasonal specials round up the broad spectrum of fabulous ice cream.
It was a nice place to grab ice cream! They had plenty of variety of ice creams and it was a nice and clean spot. It seemed pretty popular and I would highly recommend it!
The best local ice cream in town! This is a must stop for anyone passing through Rochester. Easily located off highway 52 & you won’t want to miss the aroma when you walk in!
If youre looking for a great place to settle down, eat ice cream and cool off in the summer, then this is the place for you! They have some of the best selections of ice cream around (coconut is my favorite).
Flapdoodles is a FOR SURE stop for us when we are in Rochester... OMGoodness! The store has atmosphere... the hard ice cream is FABULOUS and the staff has been super friendly and helpful every time I go. Be sure to get your punch card! You will want to be back again, and again... YUM!!!
When they say Baseball scoop of ice cream, they mean it!Such a wonderful treat.I will say though, parking is a bit of a cluster but that is because the drive thru is always a line of cars long!Make it a point to stop!
We drive from the Twin citys a few times a year just for there ice-cream. Its the best!!!
Best ice cream in the galaxy! They have something for everyone.
It is true ice cream. And all the really tasty flavors especially coffee with choc chip
Ice cream was on point. They had a variety of flavors and sizes and the prices were good. One of the highlights of Rochester.
We love Flapdoodles and go often! So many options and all of them tasty!
My GF is an ice cream aficionado and she said to give this place a 7.Great Ice Cream...Even better service!!
Portion sizes are perfect. I love the Cookie Monster flavor. Good place to go especially if you love ice cream or have kids.
Real good ice cream and very friendly staff. Parking lot out front was a bit tight to get in and out of due to a full drive through line. Easy enough to get in and out for a good, aware driver. 10/10 would recommend and will go back.
The staff was great! The ice cream was fantastic. We were a group of 5, each had a different flavor and each loved what We got.
We were at the north location. Great service
Creamiest and tastiest ice cream I have ever had! Clean place and super friendly personnel!
The drive thru lane blocks any way to get to any available parking
Always amazing. Great dairy-free flavors. 10/10 will always recommend
I come here everytime I visit Rochester and Im never disappointed! Strawberry ice cream with a waffle cone is superb!
Very nice ice cream, lots of flavors, large portion size for regular (baseball size) and smaller for kids (golf ball ) . Never disappointed ;) !
Perhaps whats so appealing about Flapdoodles is the variety of flavors. And although their menu options change periodically, favorites like Cookie Monster and Cake Batter are faithfully stable.The aroma of waffle cones welcomes you as you enter the door and Im delighted they have now added gluten free as well.The menu still remains a bit overwhelming and the prices are quite high. But for a fun, special dessert date, this is a unique place to go.
Im a little disappointed.... The ice cream is to good. I dont want to get fat.
Very good ice cream and waffle cones!
I ordered a double scoop of blue berry cheese cake and strawberry ice cream with waffle cones. It was really a good size. I was shocked. My apologies for not taking a photo before I half way ate it lol. I would definitely be going back.
OMG this is da bomb! The German chocolate was sooooo good. Cant wait to go back!
Awesome ice cream options that you cant find anywhere else. Staff is always friendly and they give my dog a pup cup!
Salty caramel is always a winner! I do wish that sometimes they would get a little wild with the flavors, theres really nothing too surprising or creative, but its all good!
Always great ice cream. And the service is excellent
Slow service. Great treats.
Excellent flavor and dense ice cream (requires a sturdy spoon, which is provided); quick drive thru; generous scoop.
Great homemade ice cream. Many varities.
First time at this store since moving here 10 months ago. WOW! Truly great icecream! Good service too. New favorite place for ice cream.
Fabulous ice cream and fun atmosphere!
Cookie monster! Service was quick and professional. My daughter ate the whole pint on the way home to the Twin Cities. Must have been very good! Well be back every time were in town.
My son-in-law brought home salty carmel ice cream. Oh sooooooo creamy good!
Wish we had one in rockford il. I love it.
Great ice cream and fun!
Amazing ice-cream, and theybhave dairy free and glutten free options!
Delicious. And fast even when it was busy!
Love their ice cream.
People there are always great and you could tell that they enjoy being there. Many options for ice-cream that you cant find at big box stores but also have classics. Great Rochester find!
Amazing homemade ice cream!! Loved the coconut flavor!
Fast best ice cream in town
Best ice cream ever flavors that will make you wanting more havent found a flavor yet i didnt enjoy
Good ice cream and inside line moves fast
Fantastic ice cream. The Cookie Monster, salted caramel and Cherries Jubilee are favorites. We drive an hour just for their ice cream. Have a waffle cone.
For the price you get a lot. I had a capsizer single scoop strawberry cheesecake it was so good. I recommend this place for any ice cream they serve. Also the employees are super nice and quick service.
Some of the best ice cream Ive had!
Best ice cream place ever!
Great spot to get some homemade ice cream
This is really great ice cream, the best place to get a scoop (or a quart) in town. My favorites include pralines and cream, butter pecan, and rocky road. They also have a couple of tasty dairy free options on the menu as well. Be sure to check their website to see the available flavors.
Amazing ice cream and Im not a big ice cream person.
The best coconut ice cream around!
I went to the north Flapdoodles yesterday with my sister. We were wearing our face masks under our noses and as we were ordering, another worker interrupted very rudely, shouting at us that we must wear our face mask over our nose or we would have to leave. We slipped them back over our noses and tried to continue ordering while she continued hollering in a rage as though we hadnt complied. The whole place, people eating, and those in the line behind us watched in stunned silence. She finally went back to work and her mask slipped below her nose. (No, we didnt bring it to her attention). When I left, she rudely repeated her command, for next time. Sadly, there wont be a next time, for me, my sister, and two others in line who voiced their disgust once outside. In all her noise, my server got one of my ice cream flavors wrong. I didnt notice until I was out the door and had no desire to return and make it right. I have seen this girl be rude before. Another customer told us they saw her get angry at a customer for messing up their stack of tee shirts while looking for the correct size. She is forceful and aggressive and has very poor customer service, definitely not a good fit for a happy ice cream shop. My only regret is that I didnt walked out the door in the middle of my order. At least four people who witnessed this will not be back. I can find good ice cream at other places that know what good customer service is. It was a terrible experience.
Really good! Brought the kids as my father-in-law and everyone was happy with their selections. The chocolate peanut butter scoop I got was my favorite. Like I said, really good. The staff was quick and friendly as well. Definitely recommend.
Good ice cream but fantastic service.
I love the cookie monster flavour
Great ice cream and friendly staff. They have gotten our order wrong a couple times before, and the service can occasionally be a little slow. Ill continue to come back, though, since Ive enjoyed everything Ive tried so far
Delicious icecream
There Sorbet is Amazing, had the very berry and pineapple orange. Great for those that are dairy free
Great place for me and my date. Loved that they have dairy free options and a gluten free cone
Was disappointed in the cotton candy but the blueberry lemonade was amazing.
Yum! The best ice cream flavors. Love the drive through and order ahead. A little confusing to order the special flavors at first and worth the effort. Birthday Cake is a personal favorite along with Rocky Road, Smores and Captain Jackds Delight. Be sure to check out seasonal flavors like pumpkin in Fall. Theres a reason theres always a line here
The flavors are great the taste is great. Best Ive cream Ive had. Right now its drive thru only so get to the website, pick your flavors ahead of time.
Excellent ice cream
We are new in town and our first visit was such a fun time! We are glad that they even had dairy free options. They were very helpful; my only hold up is my confusion regarding the ordering process/menu. There are different size options and different serving options within those size options that confused us a bit.
I love flappy. They let you try everything first, and their ice cream is just so incredibly smooth. Perhaps the best chocolate I have ever had. Also, I love all of their cakes and wouldnt mind if they continued to make them in even more flavors!
Unique flavors. Havent gotten a bad one yet.
Drive through is great, ice cream is amazing
If you want locally owned homemade ice cream, go here. Its amazing! Best place in town.
I love their Cherry Jubilee in a waffle cone. YUMMY! 😄
Long line, delicious ice cream. Would love to go back and get some of their fancy boats