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Red Nose Lighting
6747 10th Ave SW, Rochester, MN 55902, United States
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Red Nose Lighting

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Review №1

This is the second year I hired Red Nose lighting to do our Christmas lights, This is the second year we have had problems. They did not install when they said they would, they did not install everything at the same time and did not inform us this would happen. They did damage to my siding, they damaged my shrubbery. They removed the display in increments, separated by weeks without so much as a phone call or an e-mail. The lights were installed with multiple not working and no responses to have them replaced. They left a extension cord on my house attached to the downspout, my yard and landscaping full of clips and lightbulbs. They left clips still attached to my roof! Now I have to climb up on a ladder to get them down, this is the whole reason I hired them. Absolutely 100% dissatisfied with this company, will be filing complaints with BBB. Do not hire this company! They will leave your property a mess and damaged! As I said this happened 2 years in a row. This is not a “oops we made a mistake once” this is a pattern.

Li
Review №2

OUTSTANDING job and beyond amazing customer service. From the initial meeting that I had with Nick to every single phone and e-mail interaction that I had with him and Mary afterward, the Red Nose team was absolutely wonderful in every way. They werent able to complete the installation on their originally scheduled date due to a miscommunication/hiccup that occurred somewhere, and when I reached out to them they were immediately responsive. Super-professional and showed genuine care and concern for what had happened. Despite it being such a busy & hectic time for them, they not only made things right but truly surpassed all expectations. You could not ask for more fantastic set of folks! Will be happily giving them repeat business each holiday season every year if I can. Theyre well worth the investment and Im so thrilled with their work! Thank you, Red Nose!

As
Review №3

We were so excited to have Red Nose Lighting install for the 2020 holiday season. Unfortunately our experience was unacceptable. We were more than gracious considering Covid and lower staff but the lack of communication was unlike anything Ive seen in a company. Some of our lighting also burnt out before Christmas and I never received a call or email back. Over promised and under-delivered.

Ul
Review №4

Schedule an appointment for 5pmNo show, no call nor email to cancel or reschedule,, very unprofessional customer service

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4 Comments
5 Rating
  • Address:6747 10th Ave SW, Rochester, MN 55902, United States
  • Site:http://rednoselighting.com/
  • Phone:+1 507-252-8111
Categories
  • Christmas store
  • Landscape lighting designer
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
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