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Rent-A-Center
999 East Ridge Road, Rochester, NY 14621, United States
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Rent-A-Center

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Ta
Review №1

In a pinch its okay I prefer to save money buying directly because of the interest you will pay.

El
Review №2

Worse experience ever . Ordered a bedroom set got delivered and they guy can’t set up because he to many delivery . Open the boxes and surprise a youth bedroom set Completely different bedroom set the headboard can’t be mount w the bed frame . Came to the store speak w the manager and he said if I don’t want it he can return my money and the get the f,,,, of the store, ufffff wooooooo. I be putting a complain w the BBB and distric managers

Le
Review №3

Staff are friendly ... they will work payments within your budget also dont require credit checks

Ma
Review №4

Horrible customer service. The furniture has scratches, holes, and very dirty where the velcro is. It had hair ties and lint stuck to it.

Ki
Review №5

That Rent a center is trash go to a different one

Je
Review №6

Ive been a customer since 2008 and I love this place. Always treated kindly and treated like a friend! This deserves more than 5 stars, they are a great store!

mo
Review №7

They were good in the beginning but they disregard the fact if you are in the hospital or you just had a child and they will threaten to have people attend to your home the day after you miss a payment and they keep pressing you for their money they do not care if you are disabled pregnant or in the hospital recovering or if you lost your job or having a hard time with finances

fa
Review №8

I was a customer. At Rent A Center it been a nightmare I got a leather couch set when they bring it into my house they damage it took over a year to get it fixed also got a mattress set from them very poor Quarry and got a refrigerator and it was damaged bad customer service and very poor time management due to people pay they bills way Before Time I went 2 Aarons great customer service and no damage item quick setup and very good monthly price I am a Aarons customer on East Ridge Road great people and by the way my name is is Victor Vargas So go 2 Aarons if you looking for good customer service and good price rent a center would Rob you they prices way too high I got a brand new Stowe only pay 79.99 a month

Is
Review №9

I take my sister here and the staff are very good and professional....

Ja
Review №10

Very friendly staff same day delivery.

Sh
Review №11

I LOVE the Staff an the atmosphere very friendly everyone is willing to help you anyway they can to get what you want furniture and appliance i Love my store 996 East Ridge Road 😊😊😊

Àn
Review №12

Have lovely furniture, reasonable price 😁

Al
Review №13

Love Dave and Tainya. Karl is Cool!!

Lu
Review №14

All went well

Ru
Review №15

It was a okay experience but they need to let you know about the hidden fees

ja
Review №16

I love this place because you show happiness to your customers and I love that

Sh
Review №17

We were long time customer for many years and were looking to re start with some furniture and bed room set but never got our return phone call then a week later my husband try to call and find out our status and was told we would get a call back in 15 min 1 hour and a half later he called back again got a nasty person on phone who acted like our sale didnt matter so guess they wont be getting our 300 dollars a month sale arrons will bad move renta center for long term clients

Ni
Review №18

Best place to rent merchandise

Information
22 Photos
18 Comments
3.7 Rating
  • Address:999 East Ridge Road, Rochester, NY 14621, United States
  • Site:https://locations.rentacenter.com/new-york/rochester/999-ridge-rd-e/?utm_source=google&utm_medium=organic&utm_campaign=localmaps
  • Phone:+1 585-338-1442
Categories
  • Furniture rental service
  • Appliance store
  • Cell phone store
  • Computer store
  • Electronics store
  • Furniture store
Working hours
  • Monday:Closed
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:9AM–6PM
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