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Scottys Automotive, Inc.
1886 Monroe Ave, Rochester, NY 14618, United States
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Scottys Automotive, Inc.
Comments
Mc
Review №1

Genuinely excellent folks who do a great job. They kept me updated about my repair and very obviously made an effort with my clunker of a car(which I can now actually drive, thanks to them).They very quickly earned a regular :)

St
Review №2

They were able to fix my car within the same day. I was impressed with the speed of the service. I would take my car here again.

Ma
Review №3

If you are in need of car/truck repair...Give these guys a call!! Friendly,knowledeable,kind and their pricing is very reasonable....They fix it right the first time and they arent trying to sell or fix things that DONT need to be...You wont regret getting your vehicle serviced here!!!

Je
Review №4

This shop was a blessing for me to find. I had just moved to the area a while ago and had to find a new shop for my car. The guys here are so friendly, honest, and easy to talk to as far as telling them exactly what you need, and them explaining to you what is going on with your car. They dont try to up sell you. Once they start knowing your car and your driving habbits/history, they pretty much can tell you what you are going to need (and even not need) for future maintenance. Even when they found out I was getting a new (used) car (my 14 y.o car finally kicked the bucket), they offered right away to have me bring in the car to have them look at it before I officially purchased it to make sure I was getting a good car. This is definitely your great neighborhood car shops to go to!

Me
Review №5

The mechanic Ive gone to for years recently retired so I took my car to Scottys for some repairs. The staff really went above and beyond! They were able to get my car in on short notice after describing what seemed to be off about it and lucky they did-- my brake pads were pretty well worn down. They showed me a new brake pad vs the (alarmingly) puny remains of my own... it was pretty bad honestly and the fact that they were able to get my car in on short notice was great. I will definately go back.

Al
Review №6

I love this mechanic shop! They do good work. They are respectful, honest, patient, and kind. The staff is all so friendly and knowledgeable. I grew up fixing cars with my dad and know the basics. As a woman, I really appreciate that they talk to me with respect about my car. Every time extra work has been needed, they have been very upfront with the costs and required parts.LOVE THIS MECHANIC SHOP!

Je
Review №7

You have to love a great auto mechanic shop! Prices are spot on. Work is super high quality. They are very flexible with getting you in during an emergency situation. Thanks to Paulie and all the guys who keep our cars running great!

Jo
Review №8

Theyre good people

ke
Review №9

Top notch service from desk to mechanics. You will leave knowing your car is safe, reliable and will have a great relationship for all your automotive repairs! A+++

Jo
Review №10

Excellent advice on parts, with several options presented. A thorough explanation of service performed. Excellent communication and fair pricing. They went the extra mile to become my new preferred shop.

Al
Review №11

Excellent service. They left me so satisfied with something as simple as an inspection that I went back and got my oil changed there the next day. I was able to call ahead for both and they were as swift as could be. Definitely going back for future service, and recommending to everyone who is looking for vehicle maintenance. Joe even knew the names of the people coming in for service to their vehicles just by seeing them, which shows that I am not the only one impressed with the quality of service, as others keep returning as well.

JM
Review №12

Beware of Scottys Automotive . They failed to mention that bringing ones own part would cost an extra $100.00. I was charged $200 labor to simply install a blower motor. A 40 minute job. Shady and dishonest.

Ni
Review №13

Always professional and trustworthy. I will not take my car anywhere else. The Scottys team always has my best interests at heart and their work is the highest quality. Looking for a new mechanic? Look no further.

Te
Review №14

Very friendly, honest, great price. I found my new garage!

Sa
Review №15

I recently moved to the area, and so needed a new mechanic. The guys here are great and super friendly. I had a problem with my car recently and did not realize the extended warranty did not allow repairs by mechanics outside of the dealership. The mechanic, thankfully, checked my paperwork for me before any work was done. saved me hundreds of dollars and time! Reasonable pricing overall and great clarity in the work thats done.

Du
Review №16

Had an issue with my car, went to get it fixed and they said that I told them to not diagnose the issue but to simply install a part. Wasted my time and money wont return

Ji
Review №17

Very friendly and knowledgeable staff who work with your needs and dont jerk you around! Theyre willing to go the extra mile and do so regularly.

Ry
Review №18

Wow, This place is exactly what I am looking for in a service facility. Accommodate you, fair prices, honest, accessable and most of all patient. They gave me a free fluid check, a quick oil change at a great price (synthetic oil too!) and for me in on a tight schedule! What more could you ask for! Oh yeah, and there are tons of things to do next door if you have to wait!

OM
Review №19

Most trustworthy garage and helpful people youll ever rely on

Ri
Review №20

Great staff good service always had a great experience

Ch
Review №21

Update: Scottys reached out to us after the review and made things right. Very impressed with how they handled this review and will definitely work with them again in the future. Thank you Paul!Wife brought car in for inspection-was told it was going to be $20 to have wiper blades added, but they charged $40. Attendant admitted they forgot to say it would be $20/blade. Would have liked to see them honor the original quote.

Sc
Review №22

I cant recommend Scottys Automotive highly enough. Theyve been my cars repair and preventive maintenance provider about six years now, and no matter the type and make of vehicle, theyve always been able to get the job done in a timely, courteous, professional and cost-effective manner.Kevin Moore and his well-trained and responsive team are equipped with proper training, repair solutions and great customer service etiquette. You cant go wrong here. Thanks, guys, for the top-notch service!

ch
Review №23

Scottys is amazing, always helpful and honest..

Ra
Review №24

This is a great place for repairs. Super friendly owners and staff. Honest with needed repairs. They explain all the choices and I never feel gouged when I leave. They are my go to place for inspection and regular maintenance work.

Je
Review №25

Down the line, I love everyone at Scottys Automotive. I like everything here, I never feel scammed when they quote me a price, theyre very honest. Whenever my car is in need for more work than originally intended, the owner gives me a call and is quick to inform me. This is a great shop.

To
Review №26

These guys will give you what you pay for. If you want a quick fix, youll pay for a quick fix. If you want the job done right, theyre capable and will give you what you ask for, and at a reasonable price.Ive always had good work done here, and they get do all of the work on both vehicles in my household.Trustworthy, reliable, and reasonable.

Ja
Review №27

I found Scottys by accident three years ago and have never regretted it.The mechanics are competent, honest, and best of all, theyre gentlemen.Joe, Mike and Brian have taken the time to talk to this woman car owner so she can understand any automotive issues. Ladies, you know what I mean! My car goes here for inspections, oil changes, and other issues. My husband has also become a happy customer. We recommend Scottys to anyone looking for a garage in Rochester.

aN
Review №28

Great service at a fair price. Highly reccomend

St
Review №29

Id give this place 100 stars if I could, all the guys are great to work work, prices are more than reasonable, their schedule is fairly flexible and always willing to accommodate if they can.

S.
Review №30

Super helpful guys.

An
Review №31

I have been using Scottys Automotive for a few years now. I always get my inspections done there and oil changes. Last year my husband had a brake issue taken care of by them. Thanks for great services.

Do
Review №32

Scottys Automotive works on three of my cars as well as one of my friends. Weve had nothing but great results and the turn around time is very reasonable. Theyre also very accommodating; I work right around the corner from them and when I drop my car off they give me a ride to work. Its a great place to bring your car.

An
Review №33

Excellent service, they got me all fixed up. Recommend this place.

Je
Review №34

Paul and his team are friendly, courteous, and helpful. My family has been going there for years for everything from oil changes to major repairs, including extended warrantee work. A mechanic/garage you can trust.

Ro
Review №35

We have used Scottys to service our cars during the past 10+ years. They consistently provide thorough analysis, prompt response, quality workmanship and are flexible to meet customer needs. These are great guys to work with....this team is the best!

Ru
Review №36

They lied to me. I was told verbatim, your strut is hanging by the rubber about to break and pop your tire. Thats interesting because two other shops said it was fine AND Ive been driving the car for two years now with no issues... Huh thats weird... Dont trust these guys, better to go outside the city.

Ma
Review №37

Very honest. Car was ready when promised. Thought I needed all new brakes on hubbys car but told me I only needed rear brakes right now. Will definitely return for future service work.

ol
Review №38

Very bad place to take your vehicle to they charge you way more money and won’t tell you how much it cost before they go ahead and fix your car. Please don’t take your car here.

Ch
Review №39

The owner of this business is a 12 year Marine Veteran - and on 12/18, the evening crew worked quickly to repair my Brake lines, which had blown. By his crew working to fit me in, I was able to make it down for my Drill weekend. I will definitely be going back, not just for their prompt service, but because of helping a fellow service member out. Thanks to Scottys for getting this Marine back on the road!!

Kr
Review №40

They always did a great job with my car. I trust them with my vehicle. They talked me out of doing unnecessary repairs, and always gave me good timelines on when the car would need certain things looked at.

Ra
Review №41

Very friendly, honest and are pretty quick getting things fixed, even if its a last minute break down -got towed there sorta thing.I have Never been ripped off by Scottys and would recommend them to any of my family or friends.

Bi
Review №42

I strongly recommend this place for honest professional automotive care!!

Pa
Review №43

Scottys Automotive is a very reliable auto shop, they have a good crew who knows what theyre doing. Its a great place to bring your car in for service.

Ph
Review №44

Great customer service. Ethical and honest

Se
Review №45

We really need a new car, but Scottys is keeping us running in the meantime! Joe and Paul are great!

Ja
Review №46

My vehicle is always ready on time as they promise.

Et
Review №47

Friendly people. Finished the job within the day. Recommended!

TJ
Review №48

Great honest mechanics if a bit slow

Br
Review №49

We only have one vehicle and Scottys has provided us with lots of excellent and prompt tire service. Wed be lost without them!

Ma
Review №50

Great Service?

Bi
Review №51

Wonderful place to bring your vehicle

To
Review №52

Scottys Automotive is very prompt with their services. They save me a lot of time during the day, Im not without a car for very long at all when its in for service, which is great.

Jo
Review №53

Go to local car mechanics...

da
Review №54

Great service

Information
3 Photos
54 Comments
4.7 Rating
  • Address:1886 Monroe Ave, Rochester, NY 14618, United States
  • Site:http://scottysautomotivegroup.com/
  • Phone:+1 585-461-1666
Categories
  • Brake shop
  • Air conditioning repair service
  • Mechanic
  • Car battery store
  • Car inspection station
  • Car repair and maintenance
  • Gas station
  • Oil change service
  • Tire shop
  • Transmission shop
Working hours
  • Monday:7AM–9PM
  • Tuesday:7AM–9PM
  • Wednesday:7AM–9PM
  • Thursday:7AM–9PM
  • Friday:7AM–9PM
  • Saturday:8AM–5PM
  • Sunday:7AM–9PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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