We visited Rochester Fitness & Cycling for the first time in the summer of 2020, hoping (like everyone else) to purchase home cardio equipment. For those who really enjoy a personal touch, the owner (Jamie) is thoughtful and does his research, yet presents it in such a relatable manner. There is much knowledge -- but no pretense: Jamie is a straight-shooter, yet with a wonderful sense of humor, which my husband and I both appreciate. Plus, I can be one to ask endless questions about products, and the staff was wonderfully patient with me each interaction. Rochester Fitness & Cycling is a top-notch local business that we highly recommend and will undoubtedly purchase from in the future.
Great turnaround to help get service done before a trip! Amazing work and attention to detail.
We bought a LANDICE treadmill from them a few years ago and were impressed with the team. Years later, Dan continues to service our treadmill yearly and has great availability for any service calls needed. He is professional, friendly, and works hard to ensure we are happy with our treadmill! Thank you !
MAKING BIKE SHOPS GREAT AGAIN!!!What can I say but wow hands down best bike shop Ive ever been to they really put the customer first and wont just sell you anything they listen to your wants and needs and will put you on the right bike or fitness equipment for what your looking to do. The reason I say this is I was looking to upgrade my bike as my old one needed repair and was outdated and the cost to fix and upgrade would have not been worth it. So I went to the shop and I was like I want a bike Ill take what ever you got cause at this point I was over fixing and working on my old bike. So little did I know I was working with the owner of the shop and he could have said ok heres a bike and been done with me but no he took his time and talked to me and said hey I got a order in for another bike and more bikes that may suit you better. so 2 months later more bikes came in delayed to covid and higher than normal demand. I later found out the shop had to pay for the bikes to get to the shop because the bike company only ships when they have x amount. So, after about stopping in about 100 times. The owner tells me some should be in by weeks end. We then talk about which bike would be best for me and he will get it built asap so I can see if I it feels right so the next day he had it built, perfect. Then the owner said ok let me fit it perfect for you for your riding style and size. The whole time he was looking out for me so I could get the most out of my riding experience. And they didnt try to over sell add-ons and unnecessary items. This is what a bike shop should be like, makes biking fun again.
I went there to check them out after it was highly recommended. I can see why, they are great. Very knowledgeable and helpful. Not pushy at all. I went to buy one bicycle and bought two. Jamie and Dan are just awesome. They really roll out the red carpet for everyone. Great place and awesome people.
So far, I am very pleased with this location. Great service and all my questions about bikes were answered. The staff definitely wants to help you find the right fit for you and your biking needs. I just took my new Marin bike out for a ride and am very pleased. I will definitely recommend fellow fitness and cycling enthusiasts to this store.
I tried to order a treadmill online from Nordic track but they sent incompetent installers that stated they cannot bring it downs stairs to my basement. They took the treadmill back and had the nerve to charge me for the shipping and restocking fee. Never order from Nordic track!!On the the hand I went to Rochester Fitness & Cycling got to try the Treadmills, pick the one that is best for me, have it delivered by excellent professional installers that took the machine apart, transferred it down to the basement and installed it with in 30 minutes. Thank you Very Much!!A highly recommend Rochester Fitness and Cycling for all your fitness needs!!!
I bought my first piece about 8 years ago. The service was incredible, the quality was first class. Since then i have been back for 4 more pieces, absolutely perfect each of them. Friendly, knowledgeable - there is no other shop I would go to.Thanks!!!!
Jamie Gruttadauria, who owns and operates Rochester Fitness + Cycling, has over 20 years experience providing home and commercial exercise solutions. Sales and service with customer focus and no pressure...and they make house calls!When it comes to cycling, Jamie has even more experience, having worked professionally for nearly THIRTY years. Wide selection of brands, RF+C has a bike for road, trail, leisure or exercise...and can meet the most discerning customers needs. Shop here first if you live within 50 miles of Rochester. You will be 100% satisfied.
I decided to buy my treadmill from here and so far it look like a good move. Delivery and setup was professional and the treadmill is high quality. They also made sure to protect our home while delivering and removing equipment. I like supporting local companies and this turned out to be a good move.
Took my bike in for flat tire repair, expected to have to leave bike.Owner, Jamie, said that if I could wait, he would have it repaired quickly.I waited, bike was repaired, and ready to go in no time.And, price was more than reasonable for repair.Good shop, good people, good prices.Reasons why I keep returning to the shop for my cycling needs.
If you want old school customer service where you are treated like family, then this is your place! Simply the best shop in town for bikes and fitness. Go there, you wont be disappointed.
Hands down the best shop in town for bicycles, gear and fitness equipment. The staff is friendly and knowledgable. They seem to really pride themselves in outfitting our community and promoting fitness. Highly recommend.
Jamie helped me find a nice replacement seat and installed it for free. Super nice and helpful. Also pumped up my tires.
Amazing service. Great people.
Jamie is knowledgeable and caring. Ive purchased 7 bikes and all my gear from his shop over the years. I wont go anywhere else.
These guys are top notch . If you are looking for a knowledgeable, capable, caring company, look no further. Jaimie and his staff go above and beyond in every way. Thanks for the great service guys!!!
Customer service is top notch! Friendly, knowledgeable staff that want to help. There is an excellent selection of fitness equipment and bicycles (including fat bikes!). If your bike needs service, theyll get you back up and going in no time!
Always great service
Jaime was very attentive, knowledgeable, and enthusiastic about helping me find a good bike to fit my needs. He was great at providing me with enough unsolicited information, without feeling pressured, that I wasnt worried about asking the right questions or forgetting some.
Great place for bikes and exercise equipment. Super knowledgeable!
Great shop, excercise equipment HQ, bike shop has solid mechanics as well. Decent selection of bikes for all ages and abilities.
Jamie took care of my bike fixing a royal mess up on my part. Now the bike rides better than when I first bought it! This my new bike shop hands down.
I purchased a Lifecore recumbent exercise bike. Perfect for what I needed, plus assembled in the shop and delivered to my home. Excellent knowledgeable advice!
Very helpful and knowledgeable staff. Great to work with.
Great service, very knowledgeable. Always a pleasure to shop at Rochester Fitness.
Owner is a great guy, quick turnaround on repairs. Love this place.
I live near Buffalo, NY. I didnt want to drive to Rochester to buy a bike, but Im glad I did!I found Rochester Fitness & Cycling because I Wanted to buy a Salsa Vaya, and there is no Salsa dealer in Buffalo. I called the shop in January and owner Jamie Gruttadauria answered. He had no Vayas, but promised to call me when he did. True to his word, I got a return phone call in April and I arranged to travel to the shop to make my purchase. He was fair, competitively priced, and I could tell he was sincere.This spring, I brought the bike back for a tuneup. I had been having some shifting problems. Jamie and his tech staff worked relentlessly to solve the problem. Im sure he spent more on parts than most any other dealer would have done. In the end, I ended up with a mostly new drive train...and a bike that shifted well again.I give great accolades to Rochester Fitness & Cycling for being the kind of establishment that anyone could confidently do business with.
Good shop run by good people. Jamie is a great guy whos helped me out with my bike more than a few times.
Best bike shop around! Great service, great products and always friendly!
Jamie and his staff do a great job!
Good service, nice location, quick email communication.
WOW! I am so impressed with the service and the product I recently purchased from your business.You guys helped me find exactly what I needed with the True treadmill. Thank you so very much!
Best bike shop I have been to Jamie always takes the time to help me with what ever needs I have would not buy a bike for anyone else!
Love the shop - excellent service and products available. Ive purchased a bike and several fitness and bike accessories there.
Nice job on fitting our bikes. They know what they are doing.
Best fitness and bike shop in the Rochester area!
Great bike and sports store
Very helpful and kind!!
Amazing place