Rochester Cycling is my go-to bike shop. They are knowledgeable, professional, provide fast service, and have better prices than the competition. Highly recommended!

Pleased to have found this place, having just moved to Rochester. Matt and his team took their time to talk through any works I wanted done on my bike. They were honest, knowledgeable and never rushed.I also walked around the shop and found their prices to be pretty reasonable. More importantly, the team provide the rare kind of service that will keep me going back to this brick and mortar joint whenever possible instead of shopping online.

Quality bicycles and related products. All employees are knowledgeable about bikes and cycling in general and are great guides to find what suits your needs and preferences.Great at performing repairs, replacements, tune-ups. Comfortable atmosphere in the shop, always welcoming to customers. Provide good information and guidance, not heavy sales pressure. Recognize cyclists come in all sorts of levels of experience, ages, fitness and ability levels.Ive bought 2 bikes from them over past 15 years. An aluminum and a carbon. And theyve done adaptations on handlebars for each, as Im a 65+ cyclist. Great place! Highly recommend to friends and relatives!!

I appreciate the quick service and local owners. Rochester is bless to have a few great bike shoppes!

Always a great experience. Have been a customer for 30 years. Matt is an excellent mechanic, very knowledgable expert on all bikes and an avid cyclist with vested interest in the community. They always go out of their way. Highly recommend supporting our local independent shops.

Independently owned, good service and reasonable prices. We have bought bikes, accessories, and had them serviced here since 2004! Rochester Cycling is the first place we look for anything we need for biking for our whole family.

Excellent t service from the awesome crew at Rochester Cycling.Although I know my way around a bicycle a little, yet not being an expert my any measure of the word, the crew at Rochester Cycling did not make me feel like I was a dummy and so t belong cycling at all.They were patient and provided me with the best options for my budget.They also had the bike ready in less time than what they originally estimated. Nice work!

Amazing customer service and selection. Very helpful with every part of the buying process. Drove from twin cities to get out bikes and bike carrier for the hitch. Would definitely recommend this place.

All EXCELLANT! The staff are highly intelligent and knowledgeable. I am happy with the services provided and the price was very fair for repairs done.

Got a recommendation for bike that fits the rider’s needs perfectly.

They helped us get the right fit for our E Bikes. We bought our bikes at Eriks in the cities. Wished we would of bought them here. Eriks should send their sales folks here for training. Won’t ever go anywhere else and we live near Hudson Wi

Great selection of products, shopping for helmet— young man assisted right away. After that, poor customer service. Once I made selection he disappeared in back. Took me selection to front desk to pay— two guys at desk, one fixing a tire another working on some computer. Waited at front desk, then tire repair guy walked to back. Thinking he may be busy, I took my selection over by computer guy— and then tire repair guy came back to work more on tire and computer guy got up and went in back. No one said anything to me— not even a “Hello, I will be right back” — no one even looked at me or acknowledged me- I was an invisible consumer. Leaving helmet on counter, I walked out the front door I purchased my helmet at Eriks Bike Shop- they said hello right away, and stayed with me until I purchased my helmet.It’s unfortunate that customer service has come to this. Maybe I have a different expectation, I am not sure.

Great service all the way around! Everyone is very eager to help and service is quick and reliable.

Very reasonable shop that tuned my bike up and got it back to me in 6 days during their busy spring season. They have lots of good riding accessories too.

The Best of the best right here! Quality service and reliable.

Im a lifetime casual bicyclist but I purchased my first serious (expensive) bicycle from Rochester Cycling at the one-year anniversary of the COVID-19 pandemic. I was a bit apprehensive making such a large purchase while being unfamiliar to the bike world, but the staff at Rochester Cycling made me feel totally comfortable and cared for. My over-excitement to start biking again was even catered to, as workers took less than a day to get my bike built. I ordered my bicycle via the Rochester Cycling website and found it very easy to use and appreciated the option to pay with my credit card in person. I highly recommend the store for cyclists of all levels and look forward to working with them on future tune-ups.

Best bike shop in Rochester! The staff are very helpful and knowledgeable and take the time to listen to what you need. I recently had a lot of work done on one of my bikes, and also had a new bike assembled for my wife. Work was done in a timely manner and the price was great. Couldn’t have asked for a better experience!

I went to Rochester Cycling looking for a bike for my 6 yr daughter. They had a great selection to choose from that included quality and price. They are not pushy at sales either but rather they are there to answer your questions. Great experience. Thanks again.

This is a great bike shop. They pay attention to what their customers want, offer great service and are super helpful for all things bike related. I ride through all weather, and Matt has offered so many helpful suggestions to improve the winter riding experience. These guys know bikes, ride avidly, and are really nice people to boot.

Knowledgeable staff and had everything I needed!

They helped put together my bike that I bought online in 1 day for a reasonable fee. Thanks!

Staff are super helpful and knowledgeable! Got a great bike and was able to trade in my other bike.

My experience at Rochester Cycling was excellent. I was searching for a specific bike and Rochester Cycling was the only location in MN with it in my size. The process was very smooth -- they had the bike ready for me to test ride when I arrived. I worked with Andrew and he demonstrated the best ways to get on/off the bike (first time with drop bars!). After the test ride, he ensured I had all the things I wanted/needed (lights, bike lock, water bottle cage, etc.) -- making recommendations along the way. I ended up selecting a different bike seat and we went back outside for another test ride to ensure it was the right fit and Andrew adjusted the height, as well. Overall, I definitely felt like I got personalized service, which resulted in confidence in my new bike & accessories. Ive already recommended this shop to many friends and will continue to do so. Thank you, Rochester Cycling!

Thank you so much for the great service! I was visiting from out of town and needed a quick fix on my bike. Not only was Rochester Cycling the most affordable place I called, they were also willing to do the work right away and get my bike back to me the next day. I also bought a couple of accessories and they put them on my bike at no charge. However, the best part of my experience was the store employees. I was greeted immediately, asked a few times if I was being helped (when I was browsing), and every person I talked to was very friendly and helpful. Thank you for a great experience Rochester Cycling!

To say I have had an excellent experience with Rochester cycling and Matt is an understatement. He has gone above and beyond with his quick response to any issue I have had with my initial bike & later with another bike after the first was stolen (probably only 10 hours after he had gotten it is ready to ride!) He is very responsive to issues and very understanding. I highly recommend him and his team there at Rochester Cycling.

Excellent service! We got there close to closing time, but the guys took their time and made sure the derailleur adjustments were right before we left the shop. The bike shifted perfectly after being adjusted by the mechanics at Rochester Cycling.

Our school started a scooter program and I wanted to ensure that kids who didn’t have helmets at home were able to receive one to participate. Rochester cycling was the first to respond and donated two beautiful helmets. They were very friendly and more than happy to help out the local community! I will for sure keep them in mind for our future biking needs.

The staff at this store are very knowledgeable and patient. They make it a point to know you and attend to your needs. Matt and staff are amazing. Thank you for being available to answer questions share information as needed. We will be back for sure. We highly recommend this store!

Very nice shop to work with. Support local!

I’ve done almost all my bike purchases at Rochester Cycling for the last 10 years and I’ve never been disappointed with their service. RC gets an A+ for their attention to detail and making sure all of their maintenance is done right. I highly recommend them for their quality bikes and service.

My go to place for repairs and advice. Always treat me good and get my bike repaired in a timely fashion!

Excellent people, service and products. Thank you.

Such helpful, patient and knowledgable sales staff.

Convenient location and hours. Had just what I needed for new fatbike.

I came to this bike shop with an emergency cycle issue; my pedal was stripped from the crank and the bike was not ridable. I came to the store close to before they closed to get it fixed. They fixed it right away, even though it took them until 20 minutes after their closing time.

Friendly, knowledgeable, and very helpful! It has been my go to LBS for the last ten years and I have purchased three bikes from there.

We get all of our bikes, bike tuning, and bike related items here. The store is visually appealing and has good stock. The people who work here are knowledgeable.

I stopped in on Friday about 30 minutes before closing. Excellent customer service. They had a used bike and it was exactly what I was looking for. He went out of his way to check it over and get everything perfect before I left with it. Great service and prices. I will definitely be back.

Great experience with Rochester Cycling! Its nice to see businesses that handle COVID-19 properly. Got the perfect bike for what I needed with no problems.

Excellent and timely service for the purchase of a new bike along with servicing two additional bikes. Helpful and friendly staff who treated us with the upmost of appreciation for our business. I highly recommend and have been coming here for over 15 years.

Quality bikes, knowledgeable staff. They will answer any questions you may have! Great experience!

Rochester Cycling did an Awesome job of fixing my older bike in a courteous, timely, and professional manner--and even on a busy Friday:) Ive been there before, getting great service, and Ill be going back there!

I came in knowing nothing about bikes, just that I wanted one. Matt showed me options, let me take a test ride and I ended up walking out with a brand new bike that I love. Thank you!

Super easy ordering process. When I showed up to the store the staff was responsive friendly and knowledgeable. Highly recommend.

They had the bike my wife wanted. The travel was worth it.

Just had another great experience with the staff at Rochester Cycling when I took in my bike recently for a tune up. Were very helpful & went the extra mile for me.

Just went in no appointment with my grandsons bike that we did not buy there. We were in a hurry and they started to fix his front breaks right away. We were out of there in no time. Friendly, great service, reasonably priced. They saved me a huge headache and I can’t recommend them enough. Thanks guys - Mike Mikkalson

Quality products and sound advice! Everyone who helped me was knowledgeable and patient. They truly wanted me to find the right bike for me. I am very happy with my purchase!

My son bought a used bike from Rochester Cycling. He loves his bike! It wasnt the best day outside, they even let him test ride in the store! Awesome!

Walked in to look for a bike for my wife to learn and walked out of a brand new bike for her. Excellent service, advice and patience from Eric. I am even thinking of upgrading my hybrid bike now from here.

Drove all the way to Rochester from just north of Milwaukee to pick up my sons Trek bike and accessories for his birthday and received excellent service from Matt Hawkins and made our 4.5 hour trip worth it.

Inventory and availability are low right now, but I had an informative discussion with Nate about what models would suit me best, sizing, price points, etc.

I brought an 83 year old dementia patient in to look at bikes this afternoon. Travis was amazing, working with him and letting him ride around the store. As a caregiver, one of the biggest complaints from my clients, is how service people over look them and consult with the caregiver instead of them, when theyre out. Travis focused his attention on my client, who was so grateful for for all his help.

This store is amazing. Talk of great service. Bike nerds with a knack for patience. Took my husbands MTB for service and fixing. Matt walked up to us and was so helpful. Took his time and gave us options and realistic timelines to get the replacement parts. We then looked around, we are in need of gear and nutrient replenishments. He advised of the next shipment. We talked bikes and he did a search and provided us with technical comparisons and recommendations based on our biking experience and needs. I’ll definitely be coming back to Rochester Cycling.This store felt like home. Reminded us of our home store in Woodland Hills, CA.

Have been for many years and will continue to buy our bikes from Rochester Cycling. The service and selection has always been great!

Ive been a customer of Rochester cycling for many years. They are a locally owned company, their service is fast and friendly.

I bought a used road bike here, and Ive been several times for parts or repairs. They are always friendly and cheaper than I expect. Its my favorite bike shop.

Personal. Answered my questions. Tuned up my fat bike. Ready to ride!!!

I worked with Jack to get a few high priority items addressed with my old ten speed before the holiday weekend. Jack is a super nice, professional and friendly technician. Matt helped me track down some hard to find items to put on my old bike. Highly recommend this shop!

Great customer service. Matt is a pro!

I am new at Cycling and have had the same bike since I was about 12, fast forward a few years and now at 29 I realized it might be time to upgrade. My knowledge is very low in the cycling department and I walked in hoping to find some help. Josh dropped everything he was doing at the time today and was excellent at explaining everything to me. He took the time to show me all my options, low end all the way up to high end, explaining the main differences to me. He was never pushy trying to get me to spend more than I needed. Ive read reviews on here where people felt they were made fun of for having a bike from Target or Walmart; mine was from Fleet Farm way back in the day and there was no feeling of being mocked for having that or still using it. Just the mutual understanding that it no longer fits my needs. He was very respectful and again took the time to properly fit me to the bike. I have not made a purchase yet, but he did get one on order to try out so now Im just waiting for the call for when it arrives. The store was clean and organized. Id recommend Rochester Cycling to anyone that doesnt necessarily know much about the field yet, I was very happy with my first time experience there and all my questions were answered!

Incredibly knowledgeable, friendly, and helpful staff. Always willing to put in the extra mile to get it done (emergency repairs, advice, product selection, warranties, even deals). Have had years of fantastic experiences and always recommend to people looking for a local bike shop. Nine thumbs up!

Very knowledgable and patient staff! Took the time to help me find the right fit. Great experience start to finish!

I wish I had just ordered a bike through Eriks because they wouldve done everything much faster & kept me in the loop.I went in about 2 weeks ago to look for a bike for my boyfriend for our anniversary & my friend came with me to help me find the one he was wanting. They didnt have what I was looking for but said they could order it & have it built by the next Monday or Tuesday (22nd or 23rd) which worked well with my schedule so we went ahead & did that. I didnt hear anything for days, so my friend went there that Thursday (the 25th) to check on it & they told him they had just received the box the day before & it would be done the next day (Friday the 26th). So we went on Friday to pick it up, they searched for almost 20 min. & said it wasnt built still. I was very frustrated since I needed it before yesterday (the 29th) & explained for the third time I needed it ASAP before yesterday because it was an anniversary gift. They promised to have it done before then.I didnt hear anything until yesterday afternoon around 2 p.m. that it was finally ready. My friend went to pick it up & he said it took them almost 20 min. to bring it out, but luckily I was able to distract my boyfriend & we were out of the house when he arrived with it & got it into the garage so I could surprise him with it. Im glad I got it in the knick of time but Im extremely angry & disappointed that I wasnt given any updates into why it took so long to get the bike & build it. I know times are difficult with the pandemic & everyone is buying a bike, but I was told it would be done before the 29th multiple times & no one bothered to just let me know it was going to take extra time with it arriving late & everything. I honestly feel like the staff is a bunch of teenagers that have no idea what theyre doing or how to treat their customers well with good customer service. This was really important to me & I feel like I wasnt taken seriously any time I came in to find out what the hold up was.I will not be returning to this shop & if my boyfriend needs any tune ups or anything with his new bike, we will be going to Eriks or another bike shop in town.

Always great customer service and product choices in the store!

Staff is knowledgeable, friendly, and helpful without being overly pushy. Carry what we need at comparable cost.

Excellent quality of products and excellent service given every time.

Always quick, friendly, courteous service. Best bike shop in Rochester.

I just want to give a shout out to Matt and his team for their exceptional service and attention to detail! We have been buying bikes and shopping at Rochester Cycling and Fitness for over 15 years. They are honest and take very good care of us! If you need anything bike related this is the place for you.

Matt and his crew are amazing. They are so personable and knowledgeable. Definitely the best cycling store in town. Thanks for taking care of us over the years!

The best sales/service knowledgeable team!Definitely recommend!

Clean neat store, friendly service from Dave, comfortable welcoming lounge area with helpful information there.

Rochester Cycling is simply the finest bike shop in Rochester. I have relied on their service and advice for over 20 years. You will be happy you chose them for all your biking needs!

Great personal and friendly service! Ive never had a bad experience at Rochester Cycling.

Great personal customer service. I would recommend them to anyone.

Went in for some maintenance on an old bike I use for commuting, and the staff was extremely helpful in deciding what to replace and what not to. They were honest, knowledgeable, and polite. Understandably, they were busy with a lot of bikes in for tune-ups and quoted that they would be complete with the work in two weeks and that was exactly when I picked up my bike. I would recommend coming into Rochester Cycling - whether its for routine maintenance or for purchasing a new bike!

Avid biker -- moved to Rochester from the Twin Cities and I was very excited to find this shop and meet the folks that run it! The owner and staff are very friendly, experienced, and easy to talk to. They stock affordable bicycle accessories and components, as well as more specialized gear for the bike-nerds like myself. The shop has a modern atmosphere, and free coffee is always a plus!

Favorite bike store in town. Customer service is like none other - youll be treated with outstanding kindness and genuine care for your cycling needs. Never had a store as great as this!

Excellent customer service!

My wife won a free tune up at an auction supporting the Salvation Army. The tune-up left a lot to be desired. Some issues like a missing screw and a loose handle bar were not addressed. pretty half fast job. Well it went to a good cause and since this isnt my usual place I go to, no big loss.

Great service; knowledgeable staff-- bikes always run smoothly upon their return to us. Matt stands behind his bikes 150%. Fantastic overall!

Very good people. I came ready to spend way more money than I needed to. They gave me great advice that saved me a lot of cash. My bike rides great now.

Went in looking for a Shamino twist shifter for a bike, they looked for the exact part didnt have it, then offered to order, or convert the bike to lever shifter for high mid low range. The lever shifter, and new handle bar grips cost about a little over 30 dollars but worked better then the factory parts. Staff was friendly, knowledgeable, and knew where the inventory was or might be. Store appeared well maintained at first glance.

I took my road bike in for an urgent repair. Matt and team completed the work ahead of schedule and at a fair price. This place rocks!

I went in looking for a bike. The staff showed me several styles and I found one I liked. It had to be ordered so I will try it when it arrives.

Matt was very knowledgeable, answered all my questions honestly, helped me process making a decision about which bike to purchase and went the extra mile by fixing my unlucky flat tire after my first ride on the day I purchased my bike. Thanks Matt!

Dependable, reliable bike service. Courteous, profession customer service. Thank you!

Friendly; knowledgeable staff. Very little wait time.

Very positive atmosphere, makes me want to go for a bike ride :)

Love this bike shop. As a new rider the staff was really patient with me in helping me find a bike that fit my riding style and needs. The staff is really knowledgeable and friendly and they took the time to answer the plethora of questions I asked without any condescending attitudes that I experienced at the other shops in town. They have a great selection of bikes for all ages. After test riding a bike, I realized the bike I wanted was not something they had in my size in stock. However, the staff ordered the bike and had it ready for me a few days. Great job! Its a smaller store so they dont have a large assortment of other bike related products, but the staff/owner is ready to make recommendations for items that they have both instock and in the wearhouse.

Sales person was very patient and detailedWe did not know much about bikes and he explained and got to try it Thumps up shop local people who truly care about there products

Have been a customer/friend for over 15 yeard. Always had good, competent service; good advice on parts and accessories needed; and a fair deal on bike purchases. And what they sell is always top quality.

Was sassy about the fact that I had a bike from Target. Fixed my bike, when I outside to ride it home, it broke again. Decided not to go back in since Im my target bike clearly couldnt be fixed. Brought it to a friend who is an amateur fix it guy and he fixed it right away. Havent had problems since. Only reason for 2 stars is they squished me in during the last hour being open. For the record in case their manager/employees ever read this; I ride my bike 3 times a year. So its only logical for me to spend $100 bucks on a target bike and not on one of your bikes. Id appreciate next time being treated the same as someone who has a $1000 dollar bike, but for now I think Ill keep my business with Eriks. they properly fix bikes and dont give me grief even if my bike is a POS.

These guys are awesome! From the initial sale to service and parts, they are knowledgeable and super nice.

Every time my husband or I go in there, we stand around waiting for someone to help and it doesnt happen. Ive even asked for assistance, and have been told it will be just a minute. Well over 10 minutes later, still no help. Today, my husband went in there to try on some biking shoes, stood around for 20 minutes, again with no help. Apparently we dont know the secret hand shake or we look homeless or something. Ive found the other bike shops in Rochester much more helpful.

Couldnt be happier with the service and pricing. A quick stop to browse turned in to a sale, and I can not wait to pick it up!

Great expertise and customer service!

Every time I walk into your store I know someone will help me buy the right product for my bicycling experience. I believe in supporting small businesses in Rochester and we always shop at Rochester Cycling!

Service was good and staff were helpful.

Committed, knowledgable, courteous and thorough staff.