The associate who aided me was super helpful and informative. Now I can cover up the dark circles under my eyes! She deserves a raise. 🙂

I wouldnt recommend this place to buy from!!! There is no where posted that there is only 30 days for returns or you just get store credit!!! The reciept is a Penney reciept so I just assumed that I had longer than 30 days to return a product that was unopened and with a reciept!! No one tells you about that policy! This is so stupid!

Great store and super friendly staff! I saw Amelia for an eye makeup- makeover. She was so sweet and was focused on me during the entire session. I highly recommend getting your makeover done by Amelia, she is super knowledgeable on product, a talented makeup artist, and just so fun to chat with!

Service was baddd on a Monday day shift. Long hair Brunette with accent on the phone. Couldnt get help from her. When she was finally able to help. Uggh. Very rude had to leave and go to the Greece location to re/do my makeup shopping with the manager who was a pleasure.

This place is by far one of the best locations. The customer service is beyond my expectations. I had bought a foundation a month ago in the wrong shade and I wanted to return it but the Sephora at east view did not exchange it without a recipe. But when I came here the manager was super nice and looking at my beauty insider she exchanged it .

I visited the shop tonight to return a foundation that unfortunately didn’t work for me. No problems with my return, and I was helped by Erin, who was so knowledgeable and made me feel really comfortable asking questions and trying a few brands I was interested in. I really appreciated her help because (for me) makeup shopping can be overwhelming and confusing. Amazing customer service!

I know it isnt their fault but apparently theft is so bad you cant pick up a single semi expensive item from a shelf without an oversensitive alarm going off. Shame on the people who steal! Shame on JCPENNEY for fostering this environment! Sephora, time to get a different location.

Omg this location is horrible and the manager is such a witch. Omg I just can’t. I remember when SEPHORA never had sales and was a mail order/website purchase company only. Now they have sales all the time because people are tired of encountering the rude/disgusting employees like the witch i encountered today. Ugh i won’t be surprised to hear about sephora closing many locations next year!!!!!

Limited inventory. Wish they luck

Very rude customer service. I wont recommend anyone to shop from here.

Horrible customer service! I’m a rouge customer and I wouldn’t shop at this location (or any of the J.C. Penney stores) if they paid me.