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BSW Beauty - Chili
1305 Chili Ave, Rochester, NY 14624, United States
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BSW Beauty - Chili
Comments
Ch
Review №1

Customer service was terrible!I have purchased merchandise from them several times.They treat you like you dont deserve professional courtesy because of ethnicity of the neighborhood.

La
Review №2

They are friendly and the lashes so cute❤️❤️🔥

Je
Review №3

Horrible customer service. Rude and dismissive. Really bad and disappointing as they are so convenient. I try to avoid them whenever possible.

Al
Review №4

Awesome selection of wigs from a variety of different prices, styles, and cuts. I’ve been in here twice and always had such an awesome experience, staff are so kind and willing to help. Highly recommended for anyone wanting to get into wigs/extensions and don’t know where to start

Ak
Review №5

Always helpful, clean, good customer service

Ka
Review №6

I really like this beauty supply store. BSW is the only company that still carries the brand of braiding hair that I like to get which is one of the main reasons I keep going back. I always get good customer service whenever I go as well. Theyre pretty good with returns too. They have tons of brands to choose from. Per my most recent visit it looked like they were reorganizing the store. I would recommend them to anyone.

R.
Review №7

I really like these guys a lot. They are typically price match or give me a decent discount relative to similar products that I find online.

Je
Review №8

I love this store! I love this location. It is way out of the way for me, but i go here because the staff is always do friendly and knowledgeable.

Sh
Review №9

This location is nice and well kept. I like the fact I was able to buy a tub of Shea Butter for only $29 I should have it for almost a year. They also had comparable prices on their hair products.

ti
Review №10

Such a huge selection! The staff was very friendly and everything was easy to find. Prices are great too!

Ti
Review №11

Great place for all hair needs. A little pricey but one stop shopping.

Ma
Review №12

I love their prices on various products as well as hair products.Good Customer service there.

Th
Review №13

Love this place. They always have what I need. The employees are very helpful and friendly.

Ro
Review №14

The workers here are very helpful and about the product in the store. This location is a bit bigger than Dewey location.

Wa
Review №15

Great stock of products and staff are super friendly and extremely helpful.

Ze
Review №16

I love shopping here they have a variety items great place to sop

Ja
Review №17

Sufficient and very good at keeping store stocked with all beauty supplies necessary to accommodate shoppersGreat customer serviceLocal and easy to locate

An
Review №18

Mercedes knows what our hair care needs are. Mercedes should get a raise! Shes been a major asset to your business. The girls there know the what and how about Black hair care.

Me
Review №19

They always have what I need at a reasonable price.

Er
Review №20

They always have what i need. Everyone is helpful and friendly. Prices reasonable.Wish they stayed open later :)

Ke
Review №21

BSW is my favorite place to go to when I need hair products I find just about all my favorite hair products that I need you guys keep up the good work

Ci
Review №22

Easy access to the product that I need at a good price

Te
Review №23

Good selection but terrible staff. Customers were in the line paying for items and I asked one of the workers to get eye lashes for my fiance and she refused because it was 1 minute past closing time.

El
Review №24

I love it there very helpful much to choose from.

Ol
Review №25

I was SO pleased with the knowledge and great customer service that I received at Chili ave DSW, Crystal was AMAZING and extremely sweet, knowledgeable and helpful!

Ma
Review №26

Very good customer service many items too choose from when back in New York will come and visit

Su
Review №27

They have a lot of the hard to find items. Selection is varied and prices are decent.

Wi
Review №28

BSW Beauty is nice place to buy hair.

In
Review №29

Love the woman staff. Owner a little on the iffy side. Bought wig none offered to help with the cutting or placing .

Ca
Review №30

Love BSW, they usually have all my hair needs at great prices. This is my go to place for my hair supplies.

Jo
Review №31

This is a wonderful place to purchase hair products.

Ka
Review №32

Ample beauty supplies, decent prices, clean & organized, friendly & helpful staff. You are sure to find what you are looking for and more...if not, just ask and they will order it for you.

Ma
Review №33

Price is great for products and a large supply

Fr
Review №34

It was wonderful everyone said good morning upon me entering and seemed genuinely interested to help. The sales girl was very efficient in finding the right hair for me!!!!

Ta
Review №35

This store had exactly what i was looking for and the staff is very friendly and helpful!

Ke
Review №36

Great customer service. Nice selection, neat and organized

Ju
Review №37

When I used my credit card and have to show ID without giving a reason....I wont shop there anymore...

Ja
Review №38

One stop shop

De
Review №39

I really love this place to get my hair and some nice little shoes

Ru
Review №40

Its ok.. Just hate to feel followed... AFTER you ask them for help.

Yv
Review №41

Love all the products and atmosphere

Ty
Review №42

The employees are great! You can find descent quality hair extensions here!

Fe
Review №43

Omg!! Use to do alot of business but after yesterday myself,friends and my family will not return! They are very unprofessional, low.class.and rude

El
Review №44

Has what I need and the employees are great.

La
Review №45

Great service and the workers are very helpful!!!

Ta
Review №46

They’re always helpful.

Jo
Review №47

Lots of variety, great pricing!

Br
Review №48

Many different beauty supply products, in multiple different brands

Ch
Review №49

Love the store! the girls are so sweet and helpful!!!

Ca
Review №50

Inexpensive hair weave and eye lashes

Jo
Review №51

Convenient, and has a lot of variety.

la
Review №52

The workers are very friendly & they have any and everything you need in this one store for affordable prices!

Sa
Review №53

Need better customer service

El
Review №54

Different varieties of hair supplies. Customer service is awesome!

La
Review №55

Found the what I needed and more

Do
Review №56

Wonderful

Te
Review №57

The service was excellent

Te
Review №58

Ask gentlemen for the price he told me to read the sign, didnt know much about the bundle hair thats why I was trying to ask him about the prices, no Customer service skills

·F
Review №59

They didnt have food

Te
Review №60

All different hair supplies.

Ny
Review №61

There have everything you need and extra, but getting help and the and attitude.

De
Review №62

Well stocked supplies

Sh
Review №63

Good hair and good prices

Ra
Review №64

Reasonable prices and great selection of items

Sa
Review №65

This store generally has what your looking for.

Ah
Review №66

My wifes go to spot for hair😁

We
Review №67

Definitely a great selection!

Sa
Review №68

Horrible! They dont serve my community with respect!

Sh
Review №69

Too high price. Goodman plaza is cheaper; how cleaner store

Li
Review №70

Products are always available

Ki
Review №71

Really great prices

Mo
Review №72

Very organized, knowledgeable staff

Ma
Review №73

Close to home, usually has what Im looking for

la
Review №74

Great prices

Sh
Review №75

They did not have my facecream

Ta
Review №76

Love this store.

Sh
Review №77

Great hair store

Yi
Review №78

Excellent customer service

Co
Review №79

Affordable Prices

Qu
Review №80

Prices are bit high but clean and many options.

La
Review №81

Great customer service!!

Mo
Review №82

It has everything I needed

Ta
Review №83

Prices are reasonable

ha
Review №84

BSW has a variety of hair and products

Ta
Review №85

Didnt have what I needed

br
Review №86

Nice service

Cy
Review №87

Nice place to shop

Ra
Review №88

Its got everything!

S
Review №89

Affordable prices

Er
Review №90

Nice

Sh
Review №91

Customer service is lacking

An
Review №92

Very helpful

Fl
Review №93

Great service!!

La
Review №94

Favorite store

Lo
Review №95

😎

lo
Review №96

Nice

Is
Review №97

Its igh

ka
Review №98

Everything in one stop

Ve
Review №99

Found what I was looking for

Ja
Review №100

Great

Information
17 Photos
100 Comments
4.2 Rating
  • Address:1305 Chili Ave, Rochester, NY 14624, United States
  • Site:http://facebook.com/BSWRochester
  • Phone:+1 585-235-3910
Categories
  • Barber supply store
  • Beauty supply store
  • Cosmetics store
  • Wig shop
Working hours
  • Monday:9:30AM–8PM
  • Tuesday:9:30AM–8PM
  • Wednesday:9:30AM–8PM
  • Thursday:9:30AM–8PM
  • Friday:9:30AM–8PM
  • Saturday:12–5PM
  • Sunday:9:30AM–8PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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