Excellent customer service. Quick turnaround of projects. Very timely and helpful responses to questions. Fun to see a concept become a finished product. High quality work. Thank you.
Rachel and the team at Fast Signs completed my difficult order in one day and made a special delivery of it in person over the weekend. They were extremely helpful and the finished product was beyond perfect. I am very grateful for their help. I will definitely be using them in the future for all of my printing needs!
The customer service at this location is top-notch! The first time I had my real estate sign done was at this location, and the team was great to work with. I moved to the cities, and I decided to drive an 1hr. 45mins. to get more signs made for me. That is to tell you that if you get the BEST customer service, it doesnt matter how many miles you have to drive or walk to get what makes you happy! -:) Im in the real estate business, and I strongly believe that if you go above and beyond for your clients, they will not forget you, and they will always return if you treat them right... the way I did! Keep up the good work, FASTSIGNS, Rochester, MN!! I will BE BACK!
Very responsive and signs were delivered on time and look great! Highly recommend.
Quick turnaround, great ideas to improve what we wanted to do. Great Job, Thank you.
Turned around an order for me very quickly and were very responsive and helpful. Would definitely use again.
FASTSIGNS in Rochester, MN gave incredible service. All the way from helping format the design for our sign, to being ahead of schedule on finishing our order. We could not be more happy with quality of product and service.
They have always been very quick to respond - especially when I am ordering last-minute! Even when there has been an error, they have corrected it right away - and even deliver!
I highly recommend using Fast Signs! They have an incredible staff and they respond quickly when I need a response on the job. Thank you!
Took my basic idea and made it fantastic!
Very quick and reliable! Service is amazing.
Staff extremely responsive and resourceful. Great prices! Service delivery was tremendous and above and beyond. I found FastSigns through a referral in Rochester, and Rachel & Staff not only delivered but value-added to the entire experience helping out at my nonprofit event after delivery!! Thank you to all - Five + + Stars. Liz
My car decals are amazing. I walked into the business and felt so welcome! They have competitive and extremely fair prices, were great in communication thru email for my logos and design, and had a friendly technician that wished me well upon pick up. I recommend this place to anyone, they are fast and efficient and have superior customer service! You guys rock and I will be back as a returning customer soon. Thank you so much
Great personalized service. The process was easy and the end product was brilliant.
Fast signs is a wonderful place, to have your photos and signs done. They are really professional, and courteous 🤗📷
The signs we received were made quickly and the only thing I would say them is there was some wrinkling of the sign materials but for the project that we have them for this is not an issue. thank you for the fast turn around. Lindsey
Great customer service, great people
I love working with FASTSIGNS. My very first experience with them showed me that they care about their customers and the needs of their business or brand. They are always quick to respond with an estimate and to answer any questions. And the work they do is exceptional. They are very generous and kind as well.
The work was very quick and professional. I had a short lead time and a very specific artwork that I needed. Fast Signs got me what I needed and met my deadline.
Simple process, friendly service, and a quality end product at a fair price. Cannot ask for more than that!
Friendly service. Helpful, knowledgeable representatives. Quick turn around on order.
Very good
Excellent to work with. Great quality and quick to print and install. Very positive to work with.
Great people to work with I will be back
Great to work with, great communication and great results. Ill be back!thanks guys
I wish I could give less than 1 star. I have never been more shocked, or utterly disappointed in the absolutely worst customer service I have ever received. I had FastSigns install my vinyl at my business originally, and last November contacted them for an estimate on removal, as I planned to move to a new space April 1 2019. I received the estimate, and when I called them at the end of February to set up the removal for March, Rachel - the woman I spoke with - told me I was not a client, and that she had no record of the estimate that I had received in November, and that if they had provided an estimate she would know because she would have done it.I went back through my emails to make sure that I hadnt called a different company by accident and found the estimate, forwarded the estimate, and called Fastsigns back again to confirm that they had in fact done the estimate, that I was a client, and that they would provide the removal. I left several messages before receiving confirmation that they would provide the service, and confirmed that it needed to be done by the end of March.I was gone on a family trip last week, and came into my space on Tuesday 3/26 to discover that the vinyl had not yet been removed. When I called to ask when it would be done, they assured me someone would be out this week, and that it would be done by today. I was given no specifics or information as to what would be needed for them to remove the vinyl. I wasnt given a day or a time. I wasnt asked to be available to meet with the technician when they came, and I wasnt asked for my phone number so that the technician could call me if there were any questions or problems. I wasnt told that they would need access to our electricity to use their heat guns to remove the vinyl. I assumed everything was handled.I didnt hear anything from them, and then while in the middle of teaching a yoga class to my clients yesterday, one of their technicians walked into the space, interrupted me while I was teaching, and told me he needed access to the electricity. I asked him to wait until the end of class - and he disappeared and never came back. I called today because the vinyl was still not removed, and confirmed with the person who answered the phone that I would be here, and would wait for the technician to arrive to give him access to the space.While in my space, packing boxes, I received an email at 1:25 saying that they would not be able to remove the vinyl because they had tried 3 times and I was not available. WHAATTT?!!? I was literally HERE in my space, waiting for them!! When I called to try to figure out what was going on, I had to play phone tag for almost an hour to get a hold of anyone, and was then told it was too late to send someone out today. I had created an inconvenience for them, and I was blamed for their lack of communication, preparation, clarity, and promptness. There was no apology, no empathy, no attempt to make things right. The woman told me that the soonest they could send someone out was Monday - which would mean I would be in violation of my current lease with my landlords. I will admit that I became so upset I was swearing and yelling because I was so angry and upset. I have never in my life experienced such horrible customer service.The good news is that I was able to find another company in town who was willing to come out and do it TODAY. When I went outside to take pictures of the vinyl, so that they could estimate how long it would take for them to do it, I discovered an empty can of some type of power drink, a razor blade, and a small piece of the vinyl from my window laying on the sidewalk in front of my space. This is as good an image as any to signify the quality of FastSigns service = GARBAGE.
Awesome customer service with reasonable & affordable prices
The ordering process was simple and quick and they had my banner ready within a week. I was very happy with how it turned out.
Great service along with a great product, as advertised! Im very happy with my experience.
Best customer service! Great quality, too.
Requested a sign via FastSigns website ordering option. Not only was the price very reasonable, they were also able to meet a quick deadline. I would absolutely recommend FastSigns as well as hire them for future work.
Like the name says...the sign was completed and installed FAST. Easy to work with, and great quality.
I was extremely pleased with the quality of workmanship and expertise at Fastsigns. I had made a design mistake and they remade the sign for me and reinstalled at no extra charge. I would certainly recommend Fastsigns.Terry Nelson, CFPPresident Olmsted Financial Group
These guys were FAST and provided great communication!
We ordered several temporary yard signs to help direct traffic to our new Rochester location. Andy and his crew turned them around in record time and even delivered them for us.
Awesome signs! Awesome services!
Did not visit. Went to pharmacy in same parking lot.